Walmart
Reviews and Complaints

This location has the most professional and rude staff. Attempted to pick up monthly blood pressure rx. Upon arrival I learned though I picked up another rx last week they have no patient or insurance info on file for me. It seems they are not on line with the many walmarts in phoenix and fl where I have picked up this refill. There of course is no pharmacy manager on location on sunday. They advised me I could pay full price, go home and get insurance card, return to store, etc. Horrible experience.

My mother purchased a walmart visa card for me for christmas. I am sure she meant to get me a gift card, but she sent this instead. I tried to set it up online per the instructions. First the web registration form would not accept my address. It kept trying to give me a different town and zip code. I finally got it to accept the address, got through the process, then it told me the registration failed. I tried to start over and it wouldn't allow the security code to input. After repeated tries it finally kept the security code, it tells me that I have "exceeded the maximum number of daily attempts". When you try to call customer service there is absolutely no option for getting a real person to try to resolve issues. What a complete rip-off.

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At the Denver Walmart on Federal and Evans, on 12/22/15 around 3PM, I was actively harassed by the greeter, coming and going. She is a short ugly old woman, with longer-than-shoulder-length gray hair, around 5' 5", and an extraordinarily ugly face. I'm not complaining because she's ugly though, I swear, that's just the way you can identify her. She keeps talking to me even though I make it clear I don't want to talk to her (hello! I came in to get groceries, not to bask in the horror of her underworldly ugliness, jesus christ) and before I leave she has the nerve to fondle my receipt and talk about the survey on top of the receipt, as if everyone in the world didn't already know about it. And I couldn't do anything because my hands were full with groceries. At the very least she should be relegated into the warehouse, with customer service skills like that.

Ordered two LEGO's on November 20. They promised my items to be delivered within two weeks. Today is December 21, but still nothing. I called them many times, yesterdays I left them 10 messages! But today I received an email stating my order was shipped out on November 21 and is delivered. I contacted them again and said that there must have been a mistake, because I didn't receive anything. Their agent promised to call me back later. Two hours passed and I was starting to get nervous. I contacted them myself, and after waiting on hold for 30 minutes I was told that my order was successfully delivered. I tried to explain the whole situation again, but they only called me a liar and dropped the call. I'm very upset, and don't know what to do!

Firstly, I apologize for this being so long, but I want to tell you about how much Walmart lies and mistreats customers. I was WM's customer since 1972, but I don't go to them any more. I'm disabled and need store scooters, and WM usually doesn't have seating where we can wait for a scooter, and don't even have more than a few, they don't escort us out and retrieve the scooters for the next person, and the last time I sat on one at their biggest local supercenter months ago, there was a layer of dried poop on the seat, which horrified me. I needed a pair of replacement pants but the store only had two scooters, an employee was using one and the other was covered in poop. So I couldn't get to the department with pants for the replacement pair and they wouldn't give me a gift card for another day and, in fact, when I demanded the manager, he had quit the day before, as had the district manager's assistant... they couldn't stand WM any more, either. I've left countless requests for a callback from the district manager but haven't gotten one, and his new assistant sounds totally apathetic and doesn't return my request either. When I got home I had to use chlorhexidine to disinfect everything I had contaminated in the car, my person and my handbag, my keys... They have refused to send me a incident form, said they filled one out themselves that they won't let me see. I never got the pants replsced and just cannot bring myself to wear the soiled ones again, even though I washed them three times. I started going to competitors' stores that WM claims they price match ("comp"). The WM cashiers sometimes look at me with a jaundiced eye as if I'm trying to steal, when I ask them to comp items. Some don't know how to comp. Some of them expect me to prove the prices, some don't. They're supposed to have the flyers themselves and know those prices, folks. They should have a rule book below every cash register. They aren't supposed to demand you drag around ads, especially if some prices are only gotten online or by phoning the store. They are inconsistent about their promises, it depends on which cashier you get and which store you go to. I know one woman who is a "couponista, " and they actually have security follow her around and argue with her at the register, so one day she sent in her teenaged daughter with the same coupons and no one harassed the daughter, even though they were the same coupons and ads. This week, WM refused to honor my "one-free" coupon for jasmine rice, stating they no longer accept coupons that don't have an exact price on the coupon! So much for "always!" I decided to leave the few groceries in my basket that they had in stock, they were out of five items I needed, and just left without anything, determined to try another grocery store. The coupon was sent to me by the rice company to replace a buggy bag I'd gotten from WM the month before. The WM cashiers occasionally double-charge me and I must then waste even more time on line at customer service to get my money back. They wait until all the scooters are broken and don't fix them or keep them maintained. Then they whine that they get stolen... That wouldn't happen if they called for escort and brought them back in for the next customer, like every single other business does, but they'd rather lose them and then whine about it. I mean, the kid has to bring them back anyway, so why not bring them back during an escort? Those scooters get claimed on WM's taxes as a cost of doing business and make them a lot of money, so they have no reason to whine. I guarantee you that they are required by the ADA to provide "reasonable accommodation, " which doesn't have to be scooters, but I don't think they would rather pull two employees off work to push me around while I dilly dally all over the store. The scooters save them time and make them money, and the purchase and maintenance cost them nothing after taxes. I want you to know that after going to competitors lately, I've found that WM may want you to think they are cheaper, but they actually aren't. It's a lie. Their regular prices are often higher than Albertson's, Smith's, Sprouts, Trader Joe's, etc. And if a few items are a few pennies more, and a few are less, it all breaks even in the end, or better, than the total tab at WM. Those other stores have generics and brands that are just as cheap and higher quality. Here are some examples from this week's shopping at Smith's, Sprout's and others, and let me remind you that this is Smith's real price, without having to argue with the cashier about comping or proving the price or being followed around like I'm a shoplifter: Spectrum refined organic coconut oil 6.99 Smith's, but 7.49 WM; Barilla pasta 1.25 at Smiths but 1.38 at WM, and select types were 10 for 10 at Albertson's; Kroger peanut butter 2 for 3.00 which is cheaper than Great Value; Philly cream cheese 2 for 3.00 Smith's but more at WM; broccoli .99 at Sprouts and Farmers Market but 1.58 WM; gala, golden delicious and other apples only .99 at Sprouts, Farmers Market and Smith's but more at WM; WM was entirely out of roma tomatoes but Smiths had them; Kroger corn meal 1.79 at Smiths but more at WM; bananas .59 at Sprouts, only a penny more than WM. Smiths also has a very nice organic produce section where some items are cheaper than Sprouts, and it's very fresh. I have even called ahead to ask WM if they have the item I need and they say they checked and tell me they have these items but they don't, so I wasted another trip. One day, I traveled to three WMs in a row because each was out of things I needed, and then realized I was no longer saving time, gas, pain or money, wasted an entire afternoon and still didn't get everything I needed, had to wait twenty minutes for handicap parking and another forty for a scooter that never materialized, and then gave up and left with nothing, and that the extra penny I spent per jar of baby food at Smiths or Albertsons where they really did have what I needed, cost less in every way than everything I wasted at WM. And by the way, Target says they will comp WM now! So why, I asked myself, would I, an intelligent, informed consumer, keep going to WM, which is the horse's a**, when I can go to the store where the cheaper price already is, at the horse's mouth? WM treats us like cattle and watches us as if we are all shoplifters, but I am most certainly not. WM is turning us into Chimerica. The other stores don't argue with me about prices, because the cheaper price is already their real price, I don't need to haggle, either, and they are so much more friendly, and their checkout lines are shorter too. They all have more scooters, fully charged and ready, without poop on the seats the way I found at WM. They are more friendly, cleaner, glad to help, and they beat WM hands-down on the prices I checked out. By the way, their Jenny-O ground turkey was cheaper at Smiths too, I checked it out just to see. Why I waited so long, I don't know, unless it's because we are all creatures of habit. I have all along been getting many items, including much of my fresh produce, brown eggs, household items, ramen, vitamins and prescriptions, etc. at Costco, who always beats WM in value and quality, and everyone else is classier in the way they treat me than WM. Smiths even has an entire aisle of health foods I eat including bulk bins and frozen foods, really nice brands I recognize. And in case you didn't know it, you can go to the pharmacy at Costco without being a member, it's Federal law, and warehouses are the cheapest by far. WM is always more expensive for prescriptions, so transfer your scrip to Costco! And on top of those savings at Smiths, they give you gasoline points! So if there are things you need, go to the horse's mouth, not the horse's a**. Go anywhere else but WM, that's what I am doing, and I'm kicking myself for not doing it sooner. WM is NOT cheaper, it's a LIE, they fight with you about coupons and matching prices, they hang signs warning you that you're being filmed, they don't care about Federal law, go to YouTube some time and watch videos of ignorant WM employees or WM keystone cops stopping people with service animals, for example). WM is banking on customers being too tired, stupid or busy to find out that other stores have great competitive prices, with no haggling or humiliation, either. Write down your prices and compare. I was very surprised, actually. Phew!

On the evening of December 3, 2015 around 6:30 pm. I seek the help of the person in charge of the checkout register after I finish my purchased and realize I paid twice for an item. After I explain to the clerk about my problem she explain to me she couldn't refund my money that I need to see customer service. I understood but it was a long line. So, I ask her ifs was okay I could get the item I was charge extra for she said yes. I stay put by her register with my bag and my son did go get. As I was waiting for my child she proceed to mark my receipt I ask her why are you marking my receipt having the background (education) I do, every time she attended to marked I would repeat my question I repeat it myself three time before the worker did go off on me raising her voice and making a scene yelling telling me that she wasn't calling me a thief. I reminded her that I was a paying customer. I guess that infuriated her more the young lady continued with her verbal abuse against me. Then she switched our verbal exchange to Spanish when all along we have been speaking English. The patron's behind in line told her that she was wrong for acting this way thou a customer. I asked to speak with the store manager in her way to get the manager under her breath she use the word (shxt) proceeded to tell another customer about the situation. I never felt so humiliated in my entire live. Whenever the store manager did show she ask where was the customer another worker pointed where I was but she never came to meet me. I did have to go to her because she didn't attend to meet me. The manager did proceeded to heard her worked side of the situation . She wasn't apologetic for the incident or my loss of time. I believe that this young woman need to be writing up her and the store manager need refresh training on customer service. I believe that neither one or the founder, and president will like to be treated the way I was. Is sad because of workers like them make customers preferred to patronize other stores in our neighborhood.

I am a full time employee at wal mart I recently went from 3rd shift to first shift, at first I was getting my full time hours then all of a sudden I was cut to 4.5 hours per week then now the last few weeks not even on the schedule. there is part time workers that get put on the schedule more hours and they are the ones that call in most of the time or come to work late and leave early and yet they keep getting more hours. I have been with the company longer than any of them.

I went to 2 different Walmart here in Prattville and Millbrook, AL. They both denied my payroll check. I cashed one last week, with the same amount and from the same company. They told me that it did not meet all the criteria. What the hell. This is NOT a personal check. This is a company check, if it bounds it is the COMPANY fault not yours. Their b...t is standing all up my throat. This company should be shut down for good. The government should step into this and investigate them for denying hard working american people their hard worked money. I want to start a Class Action Lawsuit against this company, and make sure that they are going to pay for all those people that did not get their payroll checks cashed, and for all the embarrassments hones working americans had to stand for, because their b...t. Jan Andersson [protected]@gmail.com

I purchased a defective Halloween spider decoration and the spider had 2 legs broken off. With only 6 legs I guess its not technically a spider (haha). I purchased the item on Nov 1 and when I checked everything out so I would not be surprised a year from now I noticed it was broken. I proceeded to return to Walmart and they said they won't accept any Halloween returns. I can appreciate if you bought an item used it for Halloween and then try and return it. However I bought after Halloween and it was broken. The item was only $4 so I don't think it was going to bankrupt them but I guess they need the money more than I do. Not to mention it saves me from ever having to waste my time waiting in their extremely long lines because I will never give them another dime.

I bough MIDNITE sleep aid on 11/05/15. Neither the check out girl or I noticed the $1.50 off coupon that was on the box. I noticed it when I got home. I returned to Wal-mart today to get the $1.50 refund. The Customer Service gal said she couldn't do that. As a customer who visits more than I'd like to admit, I am greatly disappointed that it is this difficult to get my $1.50 refund when it is something obvious. Please mail me a check for $1.50 or $1.50 credit card for Wal-Mart. Thank you. Barb Seitzinger [protected] Stanbridge Ct Bethlehem Pa 18020

Store managers ryan curtis, rob dobbratz and nancy scheff lie on color co-workers, they lie on color co-workers, they don't wanna see blacks and hispanics make it at walmart. They believe the customers over the color co workers. They don't care about nobody but themselves and they are selfish! Do not work for them at walmart, because they will treat you wrong.

I bought the card because I was trying to do online transactions without using detailed personal info. I tried a few times and got declined. I called the number on the card and was 'robot' prompted at every turn: I could not get a live person to talk to. There are responses to questions a robot voice CANNOT give! I hung up and, after much deliberations, and trepidation i gave the info 'It' required and was told I'd receive my personal Walmart credit card in the mail. That's not what I asked for! I searched the internet and finally found a contact number to Walmart. I recorded the conversation ( I told that to the agent from some far eastern country), gave details, and was told they would cancel it. I'll be suing if Walmart tries to charge me for anything. No wonder they've got so much money! Frickin' underhanded! !

I am complaining about a haircut that I received at the Smart Style salon inside Wal-Mart in Dilworth, Minnesota on September 17, 2015. The former manager there. the only person working there was named Besida. When I looked in the mirror at home I was shocked. I went to the Regis Salon in Fargo the next week to get the haircut fixed. It cost me a lot more, but I did not want to chance going back to Besida and getting an even shorter bad haircut. I returned to Regis again today. I came home today and located my receipt fro Sep 19, 2015. It is ticket 3 and the sale ID is 15642. I think somebody in charge of that salon should check up on her. Dilworth, Minnesota.

September 2015: Ordered 2 items to be shipped to store. Item A arrived and we picked it up. A few days later Walmart tells us that item A is ready to be picked up!? Walmart's website states that Item B was already picked up, with 2 different dates listed. In addition it lists a tracking number from UPS stating that the item was delivered to !? Contacted Walmart about this mess. The response (besides the usual bla bla bla stated a response will be sent within 4 days. October 2015: Nothing has happened.