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Walmart review: Great value (not) products 152

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Author of the review
2:51 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Actually, I use Great Value products on a regular basis, but with two caveats: 1) I NEVER use generic dairy products (which is almost all of what you said you have tried) and 2) I never expect name-brand quality or performance from generic products.

You seem to have gone into these purchases without the correct mindset. While generic products can sometimes be a good way to save money, you never consider them an equal replacement for the real thing - that way you aren't disappointed when they don't perform well, but you are pleasantly surprised when they do.

With that said, however, I have used many Great Value products in the past and continue to do so now that I have been happy with including, but not limited to, cereal, kool-aid, uncooked pasta noodles, etc. I have also used Great Value products that I have been very unhappy with including, but not limited to, paper towels, paper plates, some canned vegetables, etc.

It is definitely a trial-and-error process with generic products and you have to be willing to put the time and effort into finding which ones will work for you and which ones won't. Otherwise, just purchase name-brand.

I hope your experiences get better!

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The complaint has been investigated and resolved to the customer’s satisfaction.

152 comments
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dimondlin1
Newark, US
Jun 08, 2011 2:50 pm EDT

What is reason 3? I work for Wal-Mart and I have no clue what reason you are talking about? We cash payroll checks as long as you have proper id. We do have a $3.00 charge though.

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ashash20077
houton, US
Jun 24, 2011 6:10 am EDT

i walked in walmart, as i was walking pass customer service i slipped and fell on a wet spill on the floor(a greasy substance) i then got up and walked to the restroom hurt. I'm now having back, knee, and elbow pains.

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MFavor
houwing, US
Jun 24, 2011 10:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Oh, c'mon. Why are you telling us this. You have nothing more to say? Sounds like you are setting up for a law suit with some documentation and dates. "oh, i hit my thumb with a hammer, now it hurts" and...

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Eric Childress
Henderson, US
Jun 28, 2011 11:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Never applied for a walmart card, I believe my wife applied for one without my knowledge. We were seperated here name is Diana hernandez. I will do any signature verification if you so desire. I need to take care of this matter as soon as we can so that any other matters in tring to collect can be resolved. Thankyou.

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reefercat
US
Jun 29, 2011 8:53 am EDT

Hi eric, you forgot to pay the bill again? Darn! Hope I don't have a problem tomorrow when I go over to Walmart for my monthly groceries and that new jumbo screen TV I've been eyeing. Make sure you keep up with the payments,
kisses
Diana
PS..oh, my cousins just arrived from Guatamala and they want to stay. Guess it's jumbo TV's all round!

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srandar
Phoenix, US
Jul 01, 2011 9:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Every time I shop at this walmart I see tops that show their midline and clothing too tight or cleavage revealed. I think walmart should enforce uniforms and the way they should wear them its innapropriate and unprofessional even for a supercenter.

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luis465
US
Aug 17, 2011 10:53 pm EDT

a very rudw associate by the name of daniel a manager treated me and my son very badly. we wanted to return an item he said we cud return then he refused and got mad at us and acted as if we were trying to con someone. this jerk is a roach and very mean person. this is at an east colonial dr store do not deal with this shady jerk

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keithern
San Antonio, US
Aug 21, 2011 5:36 am EDT

Before Walmart was taken over by big business they use to wear shirts that said, "how may I help you." But now they don't. Just goes to show you how much big business really cares about being nice. Target is building a store down the street and I will be glad when it opens. If the ceos don't give a dam then don't expect the workers to either.

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jbfirebird
nowhere, US
Aug 21, 2011 2:45 pm EDT

How may I help you was a slogan that they used. That slogan was replaced, just as other slogans are.
Perhaps someone should make a complaint about burger king doing away with their "your way right away" slogan or removing the king from its commercials.

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arlene bowser
Findlay, US
Aug 26, 2011 11:56 pm EDT

everytime i cook great value lasanga it burns on the bottom. i cook it the way the box says to do. any sugguestion on how to keep it from burning.

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elaineeka
Orfordville, US
Sep 06, 2011 8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a phone call in August. They said I won a $100 rebate gift card for doing their online survey and that it would be mailed to me. I gave them my address and they asked me if the phone number they called me on was my number. I haven't heard from them. I have searched online for winners of such winners and came up with nothing. Can you tell me this was a scam or phishing?

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PatseChi
Chicago, US
Sep 06, 2011 10:16 pm EDT

yes it was a scam; best look at all of your credit reports over the next 6 months several times - you probably now have many credit cards and payday loans out in your name all over the country

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cgworks
Northglenn, US
Oct 25, 2011 7:10 am EDT

Purchased a battery for my motorcycle. Paid about $50 bucks. Battery was crap after 6 weeks, it would not even charge. Took it back and was told the warranty was 30 days. Buyer beware walmart everstart batteries are garbage. Mfg code or the only numbers stamped on the battery were 05 02 21. Makes me believe the battery was years old when I bought it. Will not make this mistake again.

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Tammie Cannon
Auburn, US
Nov 25, 2011 3:08 pm EST

Walmart in auburn alabama said in there black friday ads that they would sale towels for $1.28. Will I got there at 8:00 pm the sale started at 10:00pm. Auburn walmart manger told us we can't find them. So Auburn walmart lied about there black friday ad, And when you ask a manger a question they are so nasty and rude to you.

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Mrknowitall
Philadelphia, US
Nov 25, 2011 3:28 pm EST

They complain, yet they keep going back for thier cheap, overpriced crap. The bottom line is you get what you pay for.

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Camilla, US
Nov 25, 2011 3:56 pm EST

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teresaakogun
hermitage, US
Nov 27, 2011 10:09 am EST

I went to Walmart to return some items and the manager was highly rude with no respect she rolled her eyes refuse to exchange my items because I didn't have a receipt she walked off as I was talking to her I've never been treated that rudely before

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Breelynn
Norman, US
Dec 01, 2011 8:27 am EST

I was attempting to use 10 legitimate manufacturer coupons that all had all the clarifying info that the coupon policy on Walmart.com and posted in store states that is necessary to have them accept the coupon. I was told by the checker that Walmart does not accept MANUFACTURERS coupons. I asked for her manager and then she proceeded to call me crazy and said I was wasting my time and hers. She got her manager which she referred to as her "CSM" and that woman then took a 1 second glance at the coupon and said it would not be accepted because the expiration date is TO FAR AWAY, 3/31/2012 to be exact. She "explained" to me that coupons are only accepted within 60 days of expiry. This is a flat out LIE, this woman who supposedly had worked for Walmart for 15+ years and is supervising other employees doesn't even know the simplest info even when it was printed on a laminated piece of paper posted right next to her face! I asked for someone else to help me, I was then told that no one else would waste their time with this and I could either pay full price for the items or leave immediately. I REFUSED they then threatened to have the police remove me from the store and took my cart full of groceries and my personal belongings from me and took it to the customer service area when FINALLY a man who I believe was of higher authority than the CSM woman came over with 4 more store employees following him and asked to see the coupon, immediately he said yes of course we accept MANUFACTURERS coupons and instructed the cashier to continue with the transaction. This in total was a 45 minute ordeal and I feel if these employees cared about the job they are doing or if they were trained correctly that this could have been obviously avoided. I was treated like a criminal, a liar and embarrassed in front of my family and other customers, WHY? Why was any of this necessary? Is it illegal to try and save my family money? Even shoplifters are treated with more respect than I was shown. Does Walmart support such behavior? Will I be treated like this in the future?

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Stanh
US
Dec 22, 2011 10:16 pm EST

During my trip to Walmart today, my check was declined. With the receipt of decline from Telecheck I phone Telecheck. The reason given was high rate of recent usage. I guess Walmart or Telecheck is stating you shouldn't go there very often because repeat business is not acceptable to them. Meijer here I come.

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XenoMiang
Dallas, US
Dec 24, 2011 3:13 am EST

Telecheck is what a lot of companies use, it wouldn't have just been declined at Walmart. It probably put a hold on your checking account for protection just in case someone got a hold of your checks and were spending all your money.

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wifi8827
US
Dec 24, 2011 6:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I just love standing in line and seeing the person in front of me pull out their checkbook...

that was sarcasm.

Seriously there is no reason to write checks in stores anymore, and other customers hate it.

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srandar
Phoenix, US
Jan 18, 2012 1:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Your probably the one thats working this dead end job and are so sour that you have to show off every element of your body to feel better about yourself. Use your min wage pay to buy yourself a pole. Wait you cant afford that.. . Too bad you dont have the knowledge to spend more time thinking about going back to school rather than spending your lunch breaks on the companies computer to check up on how bad your doing at your job.

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srandar
Phoenix, US
Jan 18, 2012 6:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I never mentioned anything about your weight hunny. Dont get your panties in a bunch. I am actually a model and have been for the past two years and I am a mother of two beautiful children. I can only feel sorry for you because you have such a negligent mother that doesnt monitor your internet surfing or your mouth, Such a waste. Sorry hun hope someone in your life can make a better romodel for you.

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Henry Lawerence
Jemez Springs, US
Jan 18, 2012 7:59 pm EST

Tasha may be rude and trolling, but you as an adult do not make comments like.

"our probably the one thats working this dead end job and are so sour that you have to show off every element of your body to feel better about yourself. "

or

use your min wage pay to buy yourself a pole. Wait you cant afford that..

Seriously what kind of ADULT, makes that kind of comment to a 14 year old. That is just sick and wrong. You should be glad that her parents are not monitoring her and complaining about the sick comments you make about a 14 year old's body and ask her to buy a pole. Do you talk to your children like this. Pervert, talking about a 14 year old's body. What is wrong with you. Do you talk that way about your children as well. Sick.

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Lauren Hill
Atlanta, US
Jan 24, 2012 1:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

@ragon
QUOTE ""Model" my ###. Is that what they are calling [censored]s these days?" -->ragon

Watch out peepz, we have a complaint hater on this board. This person has nothing better to do than to come here and post ###ed replies to any topic that he doesn't like because he has a brain of a 3 years old. Oh I forget to add, he also has split personality disorder and likes to impersonate people. So if he likes you, he would create accounts with the same nick names like yours so people would think that you two are the same persons!
Watch out, you probably will see him on TV. ragon is the next "Iraqi soldier who killed the homeless". I meant, "[censored]s" ..."the next Iraqui soldier who is going to harm the [censored]s"...

Free anger management class, any free offer for the poor ragon? calling once...twice...thrice...OVER!
Poor ya, I guess you're hopeless, ragon..
LMAO

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Lauren Hill
Atlanta, US
Jan 24, 2012 1:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

@Squibs
Hey is that another account ofyour ragon? Wow, you likes mini-mi's don't you?
Now go wash my car and clean my toilet mofo! FAST!

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Lauren Hill
Atlanta, US
Jan 24, 2012 1:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Oops I forgot to add, you need to clean all the wastes with your mouth and shove it down your throat after you're done! and FAST!

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Bryan Bridges
Verona, US
Feb 17, 2012 10:33 am EST

I purchased a cell phone which broke on the ninth day I owned it. The store would not take it back without original packaging. They would not take the card (unused) that I purchased for the phone, 55 dollars. I am stuck with a phone that doesn't work and a card I cannot use. What a lousy deal and a lousy experience. Walmart let me down.

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The Ogre
Shrekville, US
Feb 17, 2012 7:41 pm EST

Go buy same phone and return old one in the new packaging this way you get your oney back and a new phone.

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Kadiekatt
Toronto, CA
Mar 12, 2012 3:16 pm EDT

Only 2 at my store, you have lots

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I want my effing price match
Altus, US
Mar 31, 2012 11:32 am EDT

ALTUS, OKLAHOMA -- My friend and I drove over 90 miles to the Walmart in Altus, OK to price match a item that required a store card at Walgreens and I was told they could not price match. The cashier called the manager over and she said that they could not do it. We called the 1-800-Walmart and were told it was up to the manager at the store. What good is a price match policy if they won't honor it? Very disappointed and upset.

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promisez
somewhere, US
Mar 31, 2012 12:16 pm EDT

If it required a store card there's a good chance it was basically a "members" deal which is not an everyday price. What I'm wondering is WHAT on earth was worth driving 180 miles round trip? Even at 18 mpg you just spent almost 50 bucks in gas, 25 if it was a 90 mile round trip. Why would anyone even waste all that gas money to go that far just to match a price anyway? Just buy it local and save the gas I would think.

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I want my effing price match
Altus, US
Mar 31, 2012 9:57 pm EDT

I am banned from my local WM for shoplifting and they said I can not go to any of their store. I was hoping 90 miles I would not be reconogized.

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sharpnsporty
US
Apr 22, 2012 8:09 am EDT

I would be straight up when you do that. You are better off being honest and asking for an exchange then because if you bring the package in and they go to match the serial numbers with the phone they obviously won't match.

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sharpnsporty
US
Apr 22, 2012 9:01 am EDT

What were you trying to exchange?

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sharpnsporty
US
Apr 22, 2012 2:05 pm EDT

I had a customer call up about reason 3 today; apparently it means bad credit so Certegy refuses to cash it

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sharpnsporty
US
Apr 23, 2012 12:27 am EDT

They will need the exact day it was purchased to look up the receipt, and sometimes a "REAL MANAGER" isn't the best. I am a service desk associate who can look up receipts in an instant whereas some of my managers never even learned how.

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Blacks fight for your rights.
Harlan, US
Apr 24, 2012 4:10 am EDT

You must be white, you think that you should be trusted just because you are white that you actually bought those pants without a receipt. Seriously racism has to stop.

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Angry Black female
El Paso, US
May 20, 2012 11:33 pm EDT

Walmart at transmountain store-500 El Paso Texas.
I find this store to be horrible when it comes to customer service. A 24 hour Walmart is supposed to have at least one register open. this store never has one. I'm forced to always use self service. Self service does not always scan certain items. I was told by the one cashier that didnt have an open register line that three cashiers went on break and left her alone. I didn't believe that because there is never any cashiers at 1:00am until. I have dealt with this problem over and over. and as for customer service, if your not Mexican or not in the military you get treated like crap. this is the most prejudice walmart ever. My item did not scan at the self service and I was late for work because the cashier made me wait half hour after she took care of all the mexicans first that I was in front of. Bad business. Im fed up as this has been going on for over a year.

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lynnstone6
Calera, US
May 21, 2012 10:42 pm EDT

I would like to know if there has been any problems / complaints regarding Walmart's Great Value Brand, Tuna in water.

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