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Value Plus

Value Plus review: Credit fraud 139

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10:21 am EDT
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When i checked my credit card statement to make the monthly payment i found a charge form a unknown company (Wc value plus) , i called them and first think they asked me was my personal information, of course i did not give it to them and they said they are a discount company. I have never used such company and i don't even know who the h. . . They are, just that i know is that they are stilling the money to everybody and there is not any government institution taking this people to jail.

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The complaint has been investigated and resolved to the customer’s satisfaction.

139 comments
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Sara Jones
Aug 28, 2007 7:09 am EDT

Here is a phone number to call & report what is happening to ALL of us that have posted here about these scammers. [protected] that number is to the Federal Trade commission. I filed today, everything went well. YOU do not need to give much personal info if you choose not to. The name of the scammers from your bank / card statements. And the Amounts owed to you by them.The FTC then does a investigation on these scammers & most likely they will be CHARGED! We may be out some money BUT isn't it better just knowing they are going to be paying a higher price then we did...

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LALAL LALA
Aug 30, 2007 9:57 am EDT

Hey, thanks Ryan, I just talked to some guy who said he would send me some form a few minutes ago a WC Value plus, hope I get my $75 back.

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Becky Carr
Sep 24, 2007 12:00 am EDT

I am writing this as info for those who have lost money with this company. I am in contact with my state attorney general and the banking commission. I have also contacted the FBI as these types of criminal violations are wire fraud as well a a RICO charge. RICO is an abbreviation for Racketeer Influenced and Corrupt Organizations Act. You all may wish to do the same.

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Shirley Messer
Sep 29, 2007 12:00 am EDT

I never heard of this company but now I can see on the internet that a number of others are experiencing the same fraud charges. How do I see about getting the charge reversed? Do I have to cancel my VISA account? This is infuriating to say the least!

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Heather Cohen
Oct 15, 2007 12:00 am EDT

I just recently paid off my VISA credit card for the first time, since last Christmas, and was not going to use it again for at least a couple of months. Then today all of the sudden I noticed there is a balance of $16.95, that I know I did not authorize, because I had put that card away until this Christmas, so I started looking very carefully at my previous statements to make sure this was the only time this company stole money from me, and thats when I saw that they have been charging me $16.95 every month for 11 months in a row.

Beware!

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Heather Lough
Oct 15, 2007 6:45 am EDT

Can anyone give me that number to the value plus i just got charged 19.95 not once but twice in the same day and i need to get a hold of them to cancel this. I was told I would receive grocery coupons and Gas voucher for a year all i needed to do was pay 1.95 for each for shipping and handling and then i would be charged the 19.95 for each after thirty days and could cancel at any time.

Plz advise smb!

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Kevin Pontius
Oct 18, 2007 2:04 pm EDT

I just called ValuePlus as they had been charging my Discover card as "PRO ESS..." and "PRO VALUE..." for the past two months; I disputed all charges through Discover and with ValuePlus.

ValuePlus: They appeared "tolerable" to deal with and promised a full refund of all charges in 1-2 billing cycles. Be sure to ask them for a confirmation number. Their number is [protected] (Minnesota).

Please be sure to formally dispute all unauthorized charges on your card. Your chances for a full refund will be much better! (in case ValuePlus does not come through on its promises)

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John Holland
Oct 20, 2007 12:00 am EDT

They called. Had all my information. Including debit card No. How did they get it?
I agreed to a trial. The brochure and coupons never arrived.
I phoned to cancel. The e mail cancellation confirmation never arrived.
My anti virus detected a trojan horse a few days later. Is the virus from them? I don't know.
Could I make a copy and have it tested?
They said that my money would be refunded.
I was advised by my bank to cancel my card and get a new one. So I did.
After reading all the other complaints about this company, I felt that I should include mine.
Is this a legitmate company or a scam?

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melissa gomez
Oct 20, 2007 10:36 am EDT

I'm being charged for something I do not even know what it is I'm being charged for. They are taking money out of my account for something I know nothing about. What can I do about this?

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melissa gomez
Oct 20, 2007 10:50 am EDT

I'm being charged $14.95 too also for something I know nothing about. What can I do? Also, how do I get all my money back?

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melissa gomez
Oct 20, 2007 11:08 am EDT

I went and looked at my bank statements for the last 3 years and value plus has been taking $14.95 out of my bank account, without me knowing anything about it. What can I do about this?

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mayra
Oct 31, 2007 7:45 am EDT

Does anyone know the phone number to this place, value plus! Advise plz!

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Angela
Nov 02, 2007 3:48 pm EDT

I also had the same problem you have to report what happened to consumer rights WC value plus. Todays escapes and hcp gold (healthcare previleges) get access to your card number illegally even though they may tell you that merchants share personal information, that is true but they cannot share card numbers only names address and phone number... so u need to call this number to make a complain (if there are enough complaints to these people they will investigate and take legal action against them) [protected] their website is www.fdic.gov/index.html ... you should also cancel these subscriptions the number for WC value plus is [protected]... please make complains to this phone line cause they say they get the card numbers legally and that if they were doing something illegal they would be out of business. So please make the complain against them!

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Dustin Hall
Nov 03, 2007 12:00 am EDT

I recently entered into publishers clearing house just to have some fun and one morning I got a call from some number that said unknown and I answered and they started talking about entering to win a bunch of money. Well seeing how I just woke up I really wasn't all there so I started talking back to the guy about the sweepstakes and things of that nature when the guy on the phone started to ask me if i wanted a subscription to magazines and a watch for a low price. So i declined at first but they were reluctant and i felt really pressured into getting in, so i unwillingly just said yes, because the guy would not stop talking about the great deal thing is he transfered me over to his so called boss and he started asking me about my personal info which i gave out and even my ssn. Has anybody done this and what should I do because they have already took 200 out in a little over a 2 months!

Beware people!

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Gay Pearson
Nov 19, 2007 12:00 am EST

I have been charged $19.95 every month since June. I can't get anyone to talk with me, and I never had anything to do with this company. How to stoop this... Advise smb!

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karen Pruitt
Dec 09, 2007 5:12 am EST

I noticed I started getting charged 16.95 one month after I ordered from a company called www.thane.com, I order a new H20 mop, on a monthly payment and exactly one month after I started getting charged 16.95 from WC Vaule Plus. Who ever these people are, they must be stopped.

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Nelson Keetch
Dec 24, 2007 4:52 pm EST

I too have been " taken " by W C VALUE PLUS :
most likely by Biz Rate - but can not be sure , so notify your card holder , complain to said " merchant " this is not only a fraud and misrepresentation , but also constitutes internet fraud and WE need to notify all and any authority available . Do what ever you can to change pin #`s ; Credit Cards , but these guys need to be nailed to the wall .

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Shelle Perleberg
Jan 08, 2008 12:00 am EST

I noticed a company named WC Value Plus taking $16.95 a month out of my checking account each month and did not authorize this. I never received any products from this company. When I called the 888 number my bank had on file, they stated that they handled discounts for hotels, restaurants and movies. When I originally called this company, I got a woman named Andrea who kept cutting me off during my questions to her and she ended up hanging up on me. I called later that same day and got a man named Joe and he stated that I could cancel and he would mail me out a form to fill out for a refund. After reading the other people who have gotten scammed, I don't believe I will get any money back. So far they have taken $101. I had to cancel my credit card and request a new one. I'm am never ordering anything over the phone or online again. I don't know how they got my credit card information in the first place. People, please beware!

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A. Abner
Jan 13, 2008 8:28 am EST

The phone number to Provell/WC Value Plus is: [protected]. Ask to speak to the Director of Consumer Affairs - Michael J. Murphy.

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Ken Burke
West Hartford, US
Jan 31, 2008 7:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I found out my bank accout, no less, had been ripped off for $19.95.

When I complained to the bank, the teller told me she had also been ripped off!

This sounds like a job for the F.B.I.!

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James D Dunlavy
Feb 02, 2008 10:05 am EST

I just got hit on my bank credit card for a $1. last month 1-08 and now $19.95 on 2-1-08. What a scam as I like many others have no knowledge of company, serbvice, or merchandise dealings. I am ciontacting all sources to help put a stop to this illegal practice.

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Cheryl Gittinger
Feb 05, 2008 12:00 am EST

I t seems that this was something that was offered to save on entertainment, etc. When I clicked to see it, it said "Thank you for joining." I tried to cancel and went back. I thought I had canceled successfully but when I looked at my Discover statement, its "fee" had recently been deducted. I was appalled. This company has almost successfully put me over my credit limit at $16.95 plus a pop. I tried to call them and was instructed by a recording that all computers are down and they cannot help me at this time. I was looking for a website when I stumbled upon this site.

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Desmond
Feb 05, 2008 1:29 pm EST

Add me to the list of people who have been scammed. I found out I have been charged since November of 07' and I think its after my wife ordered a swivel sweeper over the phone after seeing the add on tv. Thats a lesson for us: don't give your credit card number over the phone.

I'm just as confused as everyone here. We never agreed to this yet they charged us without our consent. I am going to change my credit card number and pay closer attention to my card statement.

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A. Abner
Feb 05, 2008 2:47 pm EST

This company fraudulently took money from my account, and thankfully I noticed it immediately. I specifically told the salesman "no." The way to get your money back is to write a letter to the company notifying them of your complaint, your desire to cancel & demand your money back - send it certified mail. Send it to the company responsible for WC Value Plus:

Provell
1100 Wayzata Blvd
Suite 680
Minneapolis, MN 55305

Also send a copy of the letter to the Better Business Bureau of Minnesota & North Dakota [protected]). Their address is:

2706 Gannon Rd
Saint Paul, MN 55116

The director of consumer affairs at Provell/WC Value Plus is Michael J. Murphy. He will probably send a letter back saying that you placed an order & provided "electronic signature authorization" (which is a lie), but they will refund your money.

You can also send a copy of your complaint to the Federal Trade Commission at:

https://rn.ftc.gov/pls/dod/wsolcq$.startup

The FTC cannot get your money back, so it is still important to send letters to Provell & the BBB. But the FTC needs to be notified about these fraudulent business practices.

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A. Abner
Feb 05, 2008 3:23 pm EST

How to get your money back & notify the authorities of this SCAM:

Write a letter to the company notifying them of your complaint, your desire to cancel & demand your money back - send it certified mail. Send it to the company responsible for WC Value Plus:

Provell, Inc.
1100 Wayzata Blvd
Suite 680
Minneapolis, MN 55305

Also send a copy of the letter to the Better Business Bureau of Minnesota & North Dakota [protected]). Their address is:

2706 Gannon Rd
Saint Paul, MN 55116

The director of consumer affairs at Provell/WC Value Plus is Michael J. Murphy. He will probably send a letter back saying that you placed an order & provided "electronic signature authorization" (which is a lie), but they will refund your money.

You can also send a copy of your complaint to the Federal Trade Commission at:

https://rn.ftc.gov/pls/dod/wsolcq$.startup

The FTC cannot get your money back, so it is still important to send letters to Provell & the BBB. But the FTC needs to be notified about these fraudulent business practices.

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Desmond
Feb 12, 2008 12:00 am EST

You can add me to the many who have been scammed by WC Value Plus. It went on for 4 months (at $16.95 per month) before I noticed it. I contacted my bank, Bank of America, and they credited me 2 of the payments. I am trying to get the other 2 payments from these fraud artists.

The reason why these charges go on for months or even years without people noticing is because its a small amount (i.e. $16.95) every month, which is not noticeable when you have a balance much larger then that. A credit card statement doesn't contain a lot of information about a company and company names are often abbreviated. My wife and I share a card so I thought this something she signed up for. But after finding out that she didn't, I tried finding out who these guys are online and found all the complaints.

I really don't know how these people sleep at night. They are fully aware that they are taking money from hard working people without their consent. I guess this is how it is with telemarketers so people need to be aware of when they give their credit card number. This happened to us after my wife gave our credit number over the phone to order a product.

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Lisa Jones
Feb 13, 2008 12:00 am EST

I found that my account was debited in the amount of 16.95. I called (and finally got through) to their customer service and was told (very rudely and precisely) that I made a purchase online in November of 2007 and signed up for online discounts. Oddly she was unable to locate me in the system and didn't show I had an account until that is I gave her my phone number. I went on to explain that it was impossible for me to have made that approval on that particular card as I quit using that card several months prior due to it being maxed out. I asked that they reverse the charges and cancel 'whatever' account they have me subscribed to. She claims to have done so, but I have filed a complaint w/my credit card company anyway.

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Vernon Lipscomb
Feb 14, 2008 3:43 pm EST

yes, they have been charging my visa $19.95 per month and even after they claimed to cancel the account I still get charged. my cc company is pursuing it on my behalf, maybe they will have better luck.

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Kenneth P Battista
Feb 20, 2008 9:48 am EST

I noticed on my bank statement a charge from a company that I had no knowledge of, this was back in January of this year. I called this company and asked them how they got my information, regardless to say they had no answer for me. Anyway I requested that this company stop billing me and remove me from their services. Suffice it to say even though I was assured that I would not be billed in the future. Lo and behold there it was on my February statement. In the meantime I'm out $50.95. So I called once again and was told and apologized to that I would not be billed again and that I would receive an e-mail to confirm that this was in the process. And I did. Now I'm waiting for the forms so that I can obtain a refund, I was told that these forms would take about a week to ten days. Lets Hope. Anyway how do these company's get this information do they think that people don't check their statements ,well I don't, know about other people but I monitor my bank statements weekly And if it were not for the fact that I can do this on line I probably might not have noticed this billing.

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Chantay Keller
Feb 29, 2008 10:15 pm EST

This unknown company has been taking $16.95 out of my account since August 2007. At first I thought it was when I got gas or picked up a few things at the convenience store... but than I realized it was the same time an amount every month! I am contacting my bank and the BBB. This has got to stop. No one should be allow to do such a thing to anyone! I've been calling that number the give... no answer, but I can't let this go. If all of us that have had this "company" do this to us take a stand... hopefully it'll stop!

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Rosalie Navarrette
Mar 06, 2008 7:04 am EST

Oh my God! I know exactly how you feel! Two days ago, I had just re-loaded my empty Mastercard/Debit account with $100.00 to pay some bills easier online. I swear, not 2 minutes later, there were two charges:
WC *VALUE PLUS-V
[protected] ,MN
Terminal: [protected] -$24.95

WC *FUNSOURCE MNTHLY-V
[protected] ,MN
Terminal: [protected] -$ 24.95

I wanted to CRY! How is it so easy for credit card accounts to just be charged on with unrecognized names and without any authorization by the cardholder? My Mastercard company did reluctantly (because it's a Debit card) take both of the charges off my account yesterday after calling them. GUESS WHAT HAPPENED LAST NIGHT? Yes, the charges were again added back to my card by the same company, as if to say HA HA. I wish we could do something more about this fraudulent activity. But, I think there is more of a hassle trying to get the charges taken off, then it was for them to be charged in the first place!

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Paul Dunbar
Mar 09, 2008 9:05 pm EDT

So did you actually see the reimbursement or did they simply promise that you would see it?

I'm about to do the same thing tomorrow morning and would like to know if I should wait another month to change my card # or if I should just change it now.

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Lea Trager
Mar 11, 2008 4:53 pm EDT

$186.45 was charged to my credit card from 2/22/07 -2/08. I never used the service and did not authorize this money to be taken from my account. I did know this was happening. I called the phone number1-[protected] and it says MN. The phone number is no longer in service. Chase did cancell the last three charges.

Can you assist me in collecting the money? My credit card did deduct the charges for 2008, but this had been going on since 2/22/07. This has not happened to me before and how can this company deduct money without my authorization?

I did not check my account as I should have!

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Belinda Means
Mar 31, 2008 6:18 pm EDT

WC value plus is an evil scam. Without any warning they suddenly started charging 19.99 to my elderly, seriously ill parents' credit card. They have never even heard of this company much less authorized any payments to them. Their medication and doctor's bills are astromomical. They don't need someone stealing from them. As far as I am concerned hell isn't hot enough for these evil monsters.

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janet yost
Apr 05, 2008 7:29 pm EDT

There are three company taking money out of my bank account never authorized any payments to be taken out by homeplay hpcgold, or value plus. They have been taking 19.95, 19.95 and 49.95 a month out of my checking account since 12/24/07. I wasn't even at home to authorize anything. I think someone from when i bought something online has sold my bank card number to them. I have turn them in to bbb and ftc. I am not going to stop until they quit stealing money from people. I have emailed each of them with threats. Going to call them monday and demand all of my money be returned. Also canceled bank card. Getting a new one. Has anyone ever gotten money back from these companies. I am out about 400.00 in total.

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Linda Bennett
Apr 09, 2008 9:53 pm EDT

I called the 800 number and canceled the 2 charges that had been attached to my chase bank debit card of $16.95 each per month since May of 2007 until March of 2008 called WC Value Plus and WC Explore USA. I have no idea how they got my bank info address or my debit card number in order to steal money from my bank account each month totaling $355.95 before I caught it. The company answered the phone Members Services and said they handled thousands of businesses and were only the middle man. They told me there would be no more charges to my account and they would send me out the paper work to send in for my refund. After waiting 1 week I called back explaining I had not received the paperwork to send in for my refund. The man then told me that it looked like it had not been sent and he would make sure it was done. Again another week went by and I called the 800 number again. This time the man told me I would have to mail the company myself to the Member Services at P.O. box 5265, Hopkins, MN 55343. He also told me that they never sent out any paperwork to anyone and didn't know why they told me that. I have talked to my bank and they told me that they could only give me 3 months of charges $101.70 back and all the other months $254.25 would be lost dew to me not noticing the charges in time. The bank told me to try to work it out with the company first to try to get all my money back before going through them. This is identity theft plain and simple. Any one can go into your bank account and take money without permission! My bank did offer me a deal for an extra 12.00 a month they would protect my account? I also had a 12.95 bill for an answering service attached to my phone bill that I did not order also. I think we need to go back to money orders and cash to protect our own selfs.

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KELLI
Apr 12, 2008 7:07 am EDT

To cancel this go to www.programstop.com .This happened when I ordered Kinoki detox foot pads it's all a ripp- off ! and you need to inform your bank and credit card co. not to allow this charge to go through that you are not purchasing and they are doing this automaticly with your acct. info you gave them on an initial purchase.

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Joey Cannon
Apr 13, 2008 8:49 pm EDT

Wc value plus is taking 19.95 out of my visa card. I think they got my information when I called for an offer on Shapely Secrets. What do I do to stop them from taking anymore out?

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Patricia Rahija
Apr 14, 2008 2:08 pm EDT

I discovered that for at least the past six months this company has been charging $19.95 to my credit card. I have never heard of them before and did not authorize such charges. This is just FRAUD.

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z p
Apr 16, 2008 10:37 am EDT

SAME HERE CHARGED ME 16.95 A MONTH FOR ABOUT TEN MONTHS BEFORE I REALIZED. I'VE EMAILED, BUT WITH NO RESPONSE.. FIGURES, I'M CALLING TODAY TO SEE WHAT FOREIGN SPEAKING PERSON I GET THIS TIME

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  4. Value Plus address
    PO Box 5265, Hopkins, Minnesota, 55343, United States
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