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Value Plus review: Credit fraud 139

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10:21 am EDT
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When i checked my credit card statement to make the monthly payment i found a charge form a unknown company (Wc value plus) , i called them and first think they asked me was my personal information, of course i did not give it to them and they said they are a discount company. I have never used such company and i don't even know who the h. . . They are, just that i know is that they are stilling the money to everybody and there is not any government institution taking this people to jail.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

139 comments
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Lisa Vilardi
Oct 11, 2006 12:00 am EDT

WC Value Plus is charging $ 14.95 for a purchase I never made and the phone number that I have which is [protected] can not be reached at. Thank you.

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shelly hall
Oct 14, 2006 10:07 pm EDT

They just did the same thing to me. 14.95 same phone number and no one can be reached. what can we do?

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kula
Oct 24, 2006 7:07 am EDT

I have the same problem. the same amount 14.95 and the same phone number that no one can be reached. I called my bank and cancelled my check card.

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Jannett Griffiths
Nov 01, 2006 12:00 am EST

I just check my bank account and saw that WC value plus charged $19.95 to my credit card. I called [protected], spoke to a customer service rep. She couldn't explain what they offer etc. And all i was able to do was cancel my "so called account", they say i applied or created. Someone must do something about this company scamming people.

Thank you.

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marlon
Nov 10, 2006 5:10 am EST

Yeah, i had the same problem but WC Value plus charged me 16.95 i dunno where this came from. man i dont feel good about this. WC Value plus might steel my money from my bank account.

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Eily
Nov 11, 2006 9:36 pm EST

they might steal money? im sure they are stealing as i write this...i was promised 40 bucks in gas...you cant get through by phone or internet...i suggest you change all credit card number including debit cards right away...i believe they got my debit card number through a free offer for some gift card...i took a survey to get it...but of course...never got that either...these people are so slick...you cant even get of the phone when they speak to you...maybe phone records could be traced to se where they are calling from...

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Eily
Nov 11, 2006 10:03 pm EST

I just reached value plus from my computer...go to value plus. com... don't add he word "on line" ...you will get their web site and another website to contact them...i received mail from them at this address

membership services
po box 5265
hopkins, mn 55343

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Angela Ernst
Nov 14, 2006 12:00 am EST

My boss is blugarian and i usually handle problems in the office that require a phone call some how this company got her information and is charging 19.95 a mounth for nothing. ive called everyone from the bank to the credit company, one thing that kills me is that without a singature or contract of any kind the bank allows a company to take money out mounthly, when to set up automatic payments for any of my regular expences i have to jump through hoops.. if they had a product that they sent us we would be able to send it back and cancell this so called account, but we don't know what they do ecept charge people 19.95 i think credit card companies should hold some responsibility for letting company take out monthy payment w/o some contact with the card holder.

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Dawn Barrington
Dec 26, 2006 10:40 am EST

I received notice in the mail that I had joined VALUEPLUS I do not wish to have this program. Anyone, how do cancel membership?

Dawn Barrington

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ELLENE BROWN-TANKERSLEY
Jan 11, 2007 2:36 pm EST

I also was promised $40.00 worth of gas through a survey and now i get charged 14.95 with the same 800 phone number with no answer when called.

It is a way of stealing money from to trusting people. It's a shame you can't trust people, i mean good honest people because of dirty people like this. My account was charged several times before i realized it. Was in hospital for awhile.

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Andrew Armstrong
Feb 18, 2007 11:56 am EST

This is my 2nd month of the 16.95 charge. The first month, I thought it was my wifes bill. I just asked her and she said nothing to do with it. It must have been one of us fill out for something free. Got some digging in to do on this one.

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Karen Bartlett
Feb 21, 2007 5:35 pm EST

I cant believe they are allowed to charge your card without proof of your purchase, they charged my card twice now. I disputed it both times now my card has been shut off and i have to wait for a new card. why cant they be stopped? what law is allowing this to happen? and if there is a law allowing them to scam people then that law needs to be changed and i will be the first to start that change. I am so angry about this, we live in this great country and yet we get used and walked on, taken advantage of, stolen from, whats next? and they are being sneaky by charging a small amount, who is going to notice? they need to be stopped!

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Louie
Feb 27, 2007 11:27 pm EST

My wife had this problem as well... however, she is being charged 19.95/month. I think she is going to cancel her credit card tomorrow. If anybody knows how to contact these crooks please e-mail me. Thank you!

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Lucie
Feb 28, 2007 9:19 am EST

Hey there,

Just had this problem myself and called my bank and had them look up the site. The fraud dept. had me talk to the Denise from WC Value and she said that authorized and confirmed it through a site that I ordered from on line. I have no idea what that site is and did not de what she accused me of doing. I print out all my online transactions. Funny thing though my bank said that they are registered with them as a legit company. Go figure. You wonder who is in cahoots with whom.
WC is supposed to reimburse 14.95. Bank said that they will take action when and if the company does not come through in my reimbursement.

Call your credit card company and ask them not to let any transactions go through with this company.
Lucie

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Gwendolin
Apr 11, 2007 2:01 pm EDT

This is too much. Personally I will never use my credit card online except for businesses that have a solid and or global reputation like airlines. Now there is PayPal; now my bank is doing it all and send an e-check which only the merchant will have access to.

When I called, Membership Services phone numbers, they are so arrogant, and would like to make me feel like I am a dummy when I said that I have no idea about the WC value plus subscription online in January 23,2007. My bank will dispute those fraudulent charges, and also I will take further steps to have these shameful people stop for good. Let us protect our communities and people worldwide.

Gwendolin

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Althea Childs
Apr 17, 2007 12:54 am EDT

Sub: Never received product

I have been getting charged $16.95 for the past few months for services that I am not receiving. "Membership" stated that the cost was for entertainment discounts which I never received any information on through the mail. The representative was evasive and stated that my membership would be cancelled immediately.

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Kailani Kekahuna
Apr 19, 2007 3:22 am EDT

WC Value plus - this company or person withdrew 3 amounts of 14.95 from my account with out my consent! I have no idea who this is and what its for.

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Emilie Staryak
Apr 24, 2007 12:00 am EDT

I agreed to sign up for this and give it a shot. I was told that I would receive information in the mail and had 2 weeks to cancel the free trial before being charged for membership. I never received any information in the mail but was charged after the two week trial period. I could not find their number until I looked on this website and found other complaints. Many people had the number wrong though: it is NOT [protected] but is instead [protected]. Many people had the 7 and 5 switched. I called the second number (475) and it was the correct number. The membership was canceled and I am supposed to receive a refund in the mail in 7-10 days. We'll see about that.

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Mitchell Austin Myers
May 07, 2007 2:05 am EDT

After i made another purchase last night i checked my account and along with that charge another showed for wc value plus. Never heard of them never done biz with them. The amount was 14.95 us

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Kim Mc.
May 16, 2007 12:00 am EDT

Hey there everyone I posted the other day because I finally realized that this company was charging me without my knowledge and authorization. I never looked at my bill summary because I wasn't using that card anymore. I cut it up and have it put away. 30% interest and I just want to pay it off and get rid of it. So when I was over the limit after paying for 3 months and not using it I freaked out.

I finally got in touch with that company [protected] call in the middle of the day. I called around 1pm EST I live in Massachusetts. They gladly cancelled my account and they asked me if there was anything else I needed so I told them that there were thousands of consumers in the US that were very very upset with your company and you should be expecting a large loss of revenue toward your company because I along with at least half of the people I have heard from were going to be contacting the Better Business Bureau. She couldn't even respond to what I had just told her. She didn't even ask if there was anything else, she just said thank you.

So now I have to get my credit card company to get 84.75 back from that company because I am lucky they only got me 5 times before I noticed and put a stop to it. Good luck to all who have been scammed by these ### and give 'em hell!

Thanks again to all who wrote to me about this situation,
Kim
New Bedford, MA

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Mary Jane Wernert
May 19, 2007 12:00 am EDT

There ate three charges on my credit card for $16.95 that I did not authorize. The months are February, March and April of 2007. I called my credit card company and they are going to look into my complaint. I called WC Value Plus but they were closed.

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Edward Dalton
May 24, 2007 12:00 am EDT

We never ordered anything and for three months they charged our card- when you call to get a refund and cancel they will not tell you what you ordered whom the so called billing company represents- this is a major scam. My theory is that they have stolen card numbers from card readers in major cities... Then they submit the number with an order to the credit card clearing operations and they are in business... What a scam! Cancel your credit card immediately and get a new number as they get shut down when the charge is rejected by your bank- but this does not solve that they are stealing legit credit card numbers though. Well let's leave it up to our state consumer affairs and federal government to shut down these guys- yeah right!

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Kaci Jo Behrens
Jun 02, 2007 12:00 am EDT

I am making this complaint for my cousin LEISA J. PENIX... she was in the hospital on the day that this charge and another one occurred! RECOVERING FROM HEART SURGERY! She got a bill,saying she was overdrawn,so we went to the bank, we got this name and number... of course we called and of course they were closed! But I did get another number for them... [protected]... I also have the address... this is just wrong taking advantage of hard working people like this, especially while they are in the hospital! Has anyone ever gotten their money back?

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Kaci Jo Behrens
Jun 02, 2007 9:03 pm EDT

I felt this is JUST WRONG to cheat people the way this company obviously is! I hope they are at least decent enough to send the money back... I cannot even imagine how it would feel to wake up from surgery and finding out you have been signed up for something and then charged for something you never even knew about!

THIS NEEDS TO BE STOPPED!

Kaci Jo Behrens

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Sheri OBrien
Jun 11, 2007 5:10 am EDT

WC Value Plus took 19.95 from my checking account on 6/5/07. I called my bank, Chase, and threw the amount in dispute. This company is a scam.

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Mark
Jun 12, 2007 4:37 pm EDT

OMG! This is so silly. Please correct me if I'm wrong but your logic suggests that it isn't possible for someone to order a membership if they are in a hospital? I would suggest you check your records for any charge from an infomercial or telemarketing call from around 14 to 37 days before the charge was processed. The only way to get the membership is to order the membership. Pay Attention!

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Ryan G
Jun 18, 2007 12:00 am EDT

I bought 1 of those CD packages on TV and the guy offered me this coupon deal for a $50 walmart gift card so i said yes. I've been getting billed $16.95 a month for the last 9 months from WC value plus and "at home rewards". They never sent me any correspondence or services ordered. I did manage to get WC value plus to refund $16.95 to me but that was before i realized they had been dipping into my account for the last 9 months!

I told the lady on the phone "how do you sleep at night knowing your company is fraudulent", she said "everyone needs a paycheck".

Before you cancel your account with them make sure you try everything with them to get a refund. Since they only take calls from customers once your account has been deactivated you can't talk to anyone there anymore.

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Laura S.
Jun 19, 2007 12:00 am EDT

I've seen A LOT of others have gotten scammed by this company also, so I wanted to add mine to the list.

For the past 2 months I was getting charged $19.95 to my bank account from WC Value Plus. I thought it was something else at first and didn't mess with it. This month I saw it again and knew it wasn't what i thought. I emailed the bank and they gave me the company name and a phone number to them at [protected]. I did a quick internet search of the company to see what i was dealing with since i had no idea what this was. I put the name in a search engine and came up w/ pages and pages of different complaint sites w/ people having this same problem. So i called the number given. The girl answered the phone asking my name and if i was calling about a fraudulent charge to my account. That right there set off all kinds of flags. It must be a huge problem if their customer support answers the phone asking if you're calling to complain! I said yes and she asked what she could do for me today. I told her i didn't know b/c i don't even know what this company is and what the charge was. She said it was from a few months ago, when someone called from my CREDIT CARD (even though this charge was to my debit card/bank account!) signing me up for all these "free" bonuses like Shoppers Advantage, free gas cards (that i never got), etc. I remember the call. I remember them telling me there would be no charges to me. I don't however remember any kind of mention of this company or it's charges. She said they're affiliated w/ other companies so when you sign up for them, they automatically give your info to this company and you're signed up w/ them also. Nice huh. I told her to cancel my account. She did and quickly did her spill about no more charges to my card and "have a nice day" and was just going to hang up real fast! I said no wait. I need to get the previous charges taken off also. Ooohhh. Then she went back and took them off saying my account will be credited back on the next billing cycle. So we'll see. But that shows what kind of "business" they do. They quietly scam you with these charges under $20 that most people don't really pay attention to. Then when you call they try to get you off the line before you can even ask about taking off your other charges. So they're getting all this free money for nothing. I've learned my lesson and will not be taking any more "free" offers from anyone. The risk just isn't worth it.

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Ryan G
Jun 30, 2007 1:27 pm EDT

Ok i have a wonderful update! While I was talking to that lady at customer service she said she would send me a refund form and she did. I never expected anything to come of it. Well I sent in it in and alas they refunded all 9 months of charges to my account!

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Abdul Malik
Jul 01, 2007 7:18 pm EDT

I was promised some $ 40 gas and consistent mail in coupons for over $ 1,000.00. I never received the coupon & gas.

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patricia matthews
Jul 11, 2007 12:00 am EDT

WC value plus took 16.95 a month from my son, back in nov. of 2006 to july 11 2007, unauthorized charges on my sons account from his debit card! Should be a law for that and for people to get all their money back!

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Kristen Erin Hartwell
Jul 20, 2007 12:00 am EDT

they got my debit card number and charged me $19.95 Two Tines in one day! i called to have them cancel it and give me my money back but i still haven't received a dime. Then the next day i checked my account online (thank god for online accounts) and i see thins charge for $49.95 from some company called HCPGOLD.COM i am like WHAT? They Called me @ 6:00 in the morning i am half asleep asking me if i want insurance with 1000$ free Grocery money and like 100$ free Gas money and i am like NO i am NOT STUPID but somehow they got my debit # too and now i am out 85$ and still waiting to get it back!

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Genevieve Flint
Jul 21, 2007 12:00 am EDT

I noticed a charge on my visa bill from a company I had no knowledge out. I called the number listed on my statement. They had my email address that they said I used to join their discount club. But I had NEVER contacted this company for anything. They said they would send me a notice that they have taken the charge off my credit card. I am waiting to see. But how they got my credit card number, I have no idea.

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TQ
Jul 25, 2007 12:47 am EDT

I suddenly noticed a charge of $19.95 on my credit card that I could not find any receipt for and couldn't figure out who this company was. I never received anything in the mail from them. I called the phone number on my statement and the girl on the phone "Shiree" seemed totally expecting me to cancel my "membership" that I was never even made aware of. She took my email address and said she would send confirmation of a refund to my email address. She was very interested in my email address, so I will not open any email from them, since it may be a virus or something. My credit card company said they will change my card and it will be credited. I just need to fill out an affidavit that is going to come in the mail.

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Joseph Tapia
Jul 28, 2007 12:00 am EDT

I have no idea how this people got into my CAPITAL ONE account and charge me $19.95 for nothing. I only noticed this month because i know i haven't use this credit card for few months now because I'm trying to pay off all my credit card. When I checked my past bills I'm shocked to find out that they've been charging me since april.

How can this people do this to hardworking people trying to earn an honest living and get away with it?

This is clearly SCAM, STEALING & IDENTITY THEFT! People behind this company should go to jail. They've been charging various amount to so many people monthly, means they're earning millions monthly for doing nothing compared to us who have to work hard and sacrifice to earn those money.
Credit card company should be investigated too on how they allowed this company to charge unaware consumers.

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deborah j hollingsworth
Jul 30, 2007 12:00 am EDT

To Whom it may concern,

Told me to log on here to claim it and sent me to this site so what kind of business is this company trying to run... No wounder people dont want to do business on line. I hope some one will make them pay for what they have said and done. Thank You

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Kate Joseph
US
Aug 04, 2007 12:00 am EDT

So today, i come home tired, angry at all the ### that is been happening in my life. I log in my account and look at my transactions. I am scrolling down murmuring to myself while reading all the ### expenses i have made that are posted on my account. Then , 14.95 WC VALUE PLUS HIT ME IN BOLD LETTER WITH A HEAVY TRUCK AND THE WORDS THAT COME OUT OF MY MOUTH IS, " WHAT THE ### IS THIS 14.95 DOING HERE?"

WHAT DID I BUY? NO I AM NOT PAYING IT. IT GOTTA GO!

Then i go to my past statements and there it is, WC *VALUE PLUS [Date ]WC *VALUE. And i am like, " WHAT THE HELL?"

fine. I'll just call and cancel it. Sure. Find me a number on the statement to call to remedy the oversight. I couldn't find one. Then, i am like, " Okay. Google it. Google will give me something to explain that 15 bucks."

I google and then, " Ripped off, Scams, Stealing," hit my eyes. And i am like, " Oh ###! Where in hell have I been?"

I am really on top of my financial. This one aspect in my life i don't play with. I keep on iron grip on it. I don't know how i let myself pay 14.95 a month for close to two years for a service that has never been rendered. I don't know! I don't know how i act that stupid! i swear on my grandmother's dirty dolls that i don't know how i let it go. ###.

I look at my statement every day. I am financially responsible [censored]! but no, i have been paying 15 bucks a month for a service that has never been delivered.

So, thanks guys for giving me a number to call!

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Kate Joseph
US
Aug 04, 2007 4:23 pm EDT

Really, Good. They have been raping me for two years. And they still rape me this month. They better give me my money back.

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nntech
Aug 10, 2007 10:15 am EDT

I got into the similar trouble. This has been happening to be for the last 4-5 months but somehow came to know only few days back. I saw that every month 2 transaction of $19.95 from WC VALUE PLUS & WC HOME PLAY and one transaction of $49.95 from HCPGOLDCOM from my checking a/c. It was stupid on my part to detect it so late. In case of HCPGOLDCOM , They said they got a phone confirmation from me. They had called me many months back during night time when I was half asleep & wanted to just keep the phone dows. the guy spoke very fast which I could hardly understand. At last he kind of asked me OK ? & I said OK & kept the phone down. In case of WC Home Play & Value Plus , I've no clue. I called all these folks to find out the reason & then asked for the refund which didn't agree to. I logged a complain with my bank & they are taking it up. I just hope I get my money back in future I have to be very careful. Fraud is real .It's everywhere. Be careful.

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Soo-Hyun Kwon
Aug 27, 2007 12:00 am EDT

I do not know America system well cuz i am a international student. Today i checked my account and i found something. I charged 14.95 for WC VALUE PLUS [protected] MN. I don't know what is that and I've never heard about this company.

If someone know about this, could you tell me how i can fix it? I don't want pay this anymore.

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