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Value Plus

Value Plus review: Unauthorized charges 98

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Author of the review
4:21 pm EDT
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I discovered this company had taken 3 monthy payments from my bank account for $16.95 each. When I called the 800# I let them know I had ordered nothing and demanded to know also where they got my card info. I had ordered a couple of things online in the weeks prior to their first charge so I assume they phished my info. The rep only answered the phone as "Membership Services" and could not tell me for what type of membership I was being charged for or how they got my card #. He could not find me in his files he claimed. I asked for a supervisor and "Jim" got on the line answering "Gardens Alive". One of the products I ordered from an ad I saw on TV was for a miracle grass seed. In any event I'm connecting the dots and feel this online order is where they got my info and then they try to tell me I've subscribed to some garden club. I suppose they figured me for some senile old lady but I'm one consumer sick and tired of these ripoff artists and I'll fight to see these unscrupulous people put out of commission. The supervisor also claimed to not have me in his files either (and therefore could not submit back my money) but I believe it is only because I was demanding to know from the git go how they got my card #. I've been reimbursed by the bank and am filing a dispute form with them (CAUTION: anyone else most banks can only go back 60 days on a debit card transaction) and will put in the dispute form that this is fraud for my bank to pursue. Also I have downloaded a Minnesota State Attorney General complaint form as this is the address showing on my bank statement and will file charges there as well. Complaints will also be filed with the BBB.

98 comments
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Lyudmila
Jun 10, 2008 7:17 am EDT

I have unauthorized transaction on my GM credit card for the amount of $16.95. Is this a FRAUD. I have no idea what WC VALUE PLUS -V is. Contacted my credit card Customer Service, my case # [protected]. There is no phone number for this company. Please, advise something about it. Can I reverse this transaction?

Thank you,
Lyudmila.

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Kenton
Jun 15, 2008 8:48 pm EDT

Since march 2008 I am seeing regular debit charges to my credit card for $16.95 to WC*VALUE PLUS-V I can't recall doing business with this company/organization. They must be some scam/internet fraud. The FBI should investigate them.

Valerie
Valerie
US
Jun 16, 2008 5:29 am EDT

WC Value Plus-V shows no physical address, no E-mail address, and a none working phone number... They charged my credit card with $16.95 a charge that I did not make. In fact I can not even find out who they are? Much less how to get in touch with them... I have had this charge on my credit card now for over 6 months and didn't even know it until i saw two months of my statements and realized after checking the previous monthly statements that it has been charging my card $16.95 for 6 months but a different day each month. I will file a claim with my bank. I realized that thousands of others have experienced the same thing.

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Val Marquez
Jun 21, 2008 5:14 pm EDT

This is not a comment, this is a complaint due to the money it is taking from my account that I never authorized from my account. Please I am asking to refund all my monies that was taken from my account asap. I also would like to know what company was authorized to be taking out every month. It shows up on my checking account as: WC VALUE Plus. I have no knowledge about this company, please let me know what I can do because if i don't receive all my money I will contact the state attorney generals office here in California where I live.

Thank you very much for your cooperation in this matter.

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Gayl
Jul 03, 2008 10:19 am EDT

Yeah this company has got to be stopped. I just got a $19.95 charge that I never authorized and they're going to get my foot in their ear in just a minute. I'll be talking to my bank shortly and have this taken care of.

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RICHARD P EASTMAN
Jul 05, 2008 8:39 am EDT

THIS COMPANY CHARGED $19.95 TO MY CHECKCARD WITH OUT MY AUTHORIZATION ! I WANT THESE CHARGES STOPPED AND THE MONEY RETURNED TO MY ACCOUNT ! THE CHARGES OCCURED ON 6/30/08

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RICHARD P EASTMAN
Jul 05, 2008 8:54 am EDT

They stole my money from my account. Beware people!

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THIMBLE4U
Jul 07, 2008 2:42 pm EDT

This company is charging my account a monthly fee of $16. 95 that is unauthorized and needs to be investigated. I was checking my account statement and found that it has been charging this amount for at least 4 months i do not want it to continue please help

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JORGE GAMEZ
Jul 13, 2008 5:32 am EDT

Never signed or approved those charges!

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Sherryl Clarkson
Jul 17, 2008 2:09 pm EDT

I have been charged starting 7/3/08 thru 7/17/08. all different amounts. The only thing it says is purchase. I have not purchased anything from these companies. I have cancelled my debit card account with my bank so they can't charge me any more. I would like to be refunded fund taken from my account.
$39.95, $19.95, $19.95, $7.95 and$ 9.95. I will be contacting others about this scam. They are taking money from people unknowingly and without any authorization. I want to cancel
any type is membership that they say I have. I have not authorized any type os transactions and would like to let people know about this. I'm sure everyone feels like I do when I say that we work to hard for our money everyday and don't want to just give it away. If this is the only way that you can get money, is to scam hard working people out of it. you need to go back to school and think about a career change. I will also being contacting the law to make them aware of these scam thieves
also.

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D. Pressley
Jul 20, 2008 5:10 pm EDT

I have no idea of whats going on, but this company or person is deducting 19.95 a month from my account and now I will be visiting my lawyer to see what can be done, I have no clue who this is. I will be closing my account on tomorrow morning.

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Rosalie Navarrette
Jul 22, 2008 4:33 pm EDT

Same here! I was charged twice yesterday, once for $24.95 by WC *VALUE PLUS-V , and again for $24.95 by WC *FUNSOURCE MNTHLY-V. I've tried everything I can to get the amount refunded to my debit card, to no avail. What I want to know, is how it is so easy for someone to access my credit card without any authorization or personal info to verify it, and just charge me for things I've never ordered, signed up for, or heard of. The company valueplusonline.com was straight out lying to me about the charges, and they have not gave me a refund for the charges. They want more information from me, then they needed to get the money from my account in the first place. Why won't any legal action finally be put on them? They rip off so many... I can't believe how common their scam is and how many people also have the same fraudulent charges by the same company. Although they do use various names and abrrev.

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Lorena
Jul 25, 2008 1:34 pm EDT

I went to pay my credit card bill this month and I noticed a charge of $16.95 on July 21, 2008, I haven't used this card since May 2008. I called my credit card company to submit a dispute for an unauthorized charge. After searching the description I came across this website, apparently i'm not the only person this has happend to. So if you see WC *VALUE PLUS-V MN most likely its fraud. Make sure you pay close attention to what you buy online. I've never had this happen to me, but I bought a product from an infomerical, which I never do and I'm thinking that might have caused this. Anyway..if you see that description on your statement, make sure you call your credit card company asap.

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kKathy
Queens Village, US
Aug 01, 2008 7:45 pm EDT

My X-Companion pervert used MY checking account and charged to this service.I'm pressing charges on Richard Papile.I also reported him for buying a 6 yaer old little girl underwear, I almost had 2argue with ACS 2 take the report.I found the receipt in his car n asked why he had it.Richie9685@rr.com said he picked her up at swimming and she had no panties.How would he know? Don't tell me these people aren't sick, I know he is after 2gether 26 years of this stuff and every abuse! Put them away 4 EVER! kathy M.

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shirley sharp
Aug 02, 2008 5:53 pm EDT

i wish to no longer be billed for these sevices i didnt even sign up for anything and now i am being charged on my card please cancel immediately thank you shirley

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Sal Crimi
Aug 03, 2008 12:51 pm EDT

WC Value Plus-V made a charge to my credit card for $ 19.95
without my authorization, These people should be banned from any web site

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Wanda Dennis
Aug 05, 2008 6:51 am EDT

I called [protected] and told them I didn't make that purchase. they said i signed up for something on line, said no I didn't so they said they would stop taking it and I said and put the one you did take out back and they said OK. Hope everyone calls because this is wrong!

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Franklin A. Darley
Aug 07, 2008 12:56 pm EDT

They are taking money from my credit account that I have okaied, 16.95 $ each month. I have ordered things from the internet but I have not subscribed to anything. I paid for what i have received from them. I want them to replace my money.

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cynthia
Aug 12, 2008 7:29 am EDT

i finally found a number to call if you need to cancel this ridulous scam...[protected]..i too have been taken for 16.95 each month for 5 months but just now was able to cancel via this number

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Earlean Perry
Aug 17, 2008 4:11 pm EDT

I don't recall authorizing this company, whoever they are, to charge my credit card for any reason. I don't even know what kind of product this is!

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Debbie
Aug 18, 2008 9:39 am EDT

I was charged 16.95 to, on my credit card for about four months. They claimed they wouldn't charge me again, but I dont trust them . I dont know how wc*valueplus-v even got my credit card number.

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Debbie
Aug 18, 2008 9:57 am EDT

wc*value plus-v has been taking money out of our account . We didn't authorized them to. When called them they claim they would quite. Called back the next day and they told me the same thing, they would close the acount, I dont even have with them. Make sure you check your credit card bill every month for charges that you didn't make. Turning it over to consumer report.

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James Ward
Aug 20, 2008 6:51 pm EDT

I just found out about this today, and we were being scambed byWC *Homeplay - V [protected] and WC*Value Plus-V for the past five months to the 19.95 per month each! I too just got off the phone with then and demanded online access to collect my refund since I did not trust that I would ever receive the 'refund form" This is the link
to the form they said to use.
https://www.programstop.com/pdf/786ON_0707.pdf

I will be sending out Certified mail tomorrow. Good Luck

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W. Jane Bates
Aug 23, 2008 7:45 pm EDT

Company has been fraudulently charging $19.95 for over 8 months. I want them stopped and my money remitted back to me. I am reporting them to the Credit Card company, the Attny Gen. and anyone else I can think of.

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cotina
Aug 25, 2008 7:35 am EDT

Every month on the 25th they have been taking out 16.95!

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vincent moscato II
Aug 28, 2008 8:19 pm EDT

Stop taking money from my account. I have reported this to my bank as well

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Mary
Aug 28, 2008 9:05 pm EDT

I have received 3 unauthorized charges on my credit card for WC VALUE PLUS V, telephone number [protected] MN. I called the number and I anticipate it to be canceled but would like to inform others of the possibility that there is a problem. I did telephone my credit card company to dispute the charges.

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Liz
Sep 02, 2008 12:28 pm EDT

I swear DEATH if you withdraw any more money from my account i will also have my lawyer contact yours thank you not

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WILLIAM C EHLERT
Sep 09, 2008 7:11 am EDT

$ 16.95 charge to my account.pleas remove.

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Rene Cancio
Sep 24, 2008 6:16 pm EDT

I was charged $16.95 on my Credit Card without my permission. I do not know who these people are. The charge included a tel.# that was bogus as well. That number is:
WC *VALUE PLUS-V [protected] MN
Thank You.
Rene Cancio

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Ruby Borbas
Sep 30, 2008 12:39 pm EDT

I was charged $16.95 without my permission and the bank can't do anything about it without authorization from the company to stop the payment. I called the company and they said they will cancel the arrangement. We shall see

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lyudmyla vavrychuk
Oct 05, 2008 2:57 pm EDT

$16.95 please do not charge from my account.

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cedric berthod
Oct 09, 2008 3:30 pm EDT

same story happenned to me I just realized it today. I bought the same miracle seeds (which by the way did not work) and they are charging me 19.95 per month since June. I told the story to my bank, i did not know I could ask the bank to reimburse theses charges.

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Jill
Oct 11, 2008 7:08 am EDT

I too, noticed on my bank statement charges of $16.95 3 months in a row and have no idea how they got my info. As a result I had to cancel my card and am waiting for a new 1. The bank re-embursed me for the charges and is also looking into reversing some overdraft fees which were the result of their charges at the tune of almost $200! I am on a fixed income and really thought it was my own mathematical error

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James Bennett
Oct 11, 2008 6:03 pm EDT

I have been charged $19.95 for an unknown charge. I don't know who the company is and there is no explaination of the charge.

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Glen Miller
Oct 12, 2008 1:24 pm EDT

I really need to know how to stop value plus from charging me any more.They stole from me, and something needs to be done

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MARTINELOWE
Oct 15, 2008 9:15 pm EDT

I WAS CHECKING MY BILL STATEMENT I CAME ACROSS a $19.95 charge on my checking account, i never ordered anything i called the compagny the same day they told me that i have an account whith them, which is a lie i want my money back

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Nathali
Oct 15, 2008 9:29 pm EDT

the same thing happened to me! I had no clue where this $14.99 was coming from! I just realized this now! and I've been working so hard trying to save for college! I'm about to call them! what a ripoff!

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John
Oct 19, 2008 5:08 pm EDT

Noticed a $19.95 charge on my credit card statement from this company. I don't know anything about this company, have never ordered anything from them, did not give my credit card # to them and did not authorize them to use my credit card. Total fraud case. Call your credit card company and cancell your card after filing a complaint with the fraud department.

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Denise
Oct 30, 2008 5:31 pm EDT

I just phones the 800# today Oct. 30 and complained for the second time about unauthorized money ($16.95) taken from my account since last year July. I am so upset with this. They were not helpful and just told me it was for a "membership" I signed up for. I DON'T believe in memberships and the lady who answered would not give me an address to make a formal complaint. They have now taken over $220 from my meager account. Isn't there an ATTORNEY who could do a class action suit?

  1. Value Plus Contacts

  2. Value Plus phone numbers
    +1 (866) 314-2418
    +1 (866) 314-2418
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    +1 (800) 475-1942
    +1 (800) 475-1942
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  3. Value Plus emails
  4. Value Plus address
    PO Box 5265, Hopkins, Minnesota, 55343, United States
  5. Value Plus social media
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