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Value Plus review: Unauthorized charges 98

L
Author of the review
4:21 pm EDT
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I discovered this company had taken 3 monthy payments from my bank account for $16.95 each. When I called the 800# I let them know I had ordered nothing and demanded to know also where they got my card info. I had ordered a couple of things online in the weeks prior to their first charge so I assume they phished my info. The rep only answered the phone as "Membership Services" and could not tell me for what type of membership I was being charged for or how they got my card #. He could not find me in his files he claimed. I asked for a supervisor and "Jim" got on the line answering "Gardens Alive". One of the products I ordered from an ad I saw on TV was for a miracle grass seed. In any event I'm connecting the dots and feel this online order is where they got my info and then they try to tell me I've subscribed to some garden club. I suppose they figured me for some senile old lady but I'm one consumer sick and tired of these ripoff artists and I'll fight to see these unscrupulous people put out of commission. The supervisor also claimed to not have me in his files either (and therefore could not submit back my money) but I believe it is only because I was demanding to know from the git go how they got my card #. I've been reimbursed by the bank and am filing a dispute form with them (CAUTION: anyone else most banks can only go back 60 days on a debit card transaction) and will put in the dispute form that this is fraud for my bank to pursue. Also I have downloaded a Minnesota State Attorney General complaint form as this is the address showing on my bank statement and will file charges there as well. Complaints will also be filed with the BBB.

98 comments
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sherrie geromanos
Nov 11, 2008 6:28 pm EST

my card was charged for 19.95 & i didnt order anything. I have reported it to the better business bureau.

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comBoardhh
Baltimore, US
Nov 17, 2008 2:21 pm EST

I just checked my bank account statement and found the unautherized charge of 19.95 on my account. I called back to the phone number of [protected] MN and asked what's about it. The receptionist answered that they would refund back the amount and will cancel the so called memebership I wasnt even know what it is. I called my bank and planned to fill up the disbute form and claim for the refund.

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Matt
Nov 17, 2008 7:56 pm EST

This fake company got me to! They charged me $19.95 for nothing. I didn't order anything online or over the phone so I don't no where they got my card info from. As an Internal Investigator for a major retailer I see this type of stuff all the time and am very careful with my own accounts and this just pisses me off! I will be filing this with the financial crimes unit of the police department and advise everyone else to do the same to stop these SOB's. Good Luck

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A Lowndes
Martinez, US
Dec 21, 2008 11:37 am EST

I also scanned by cc bill and noticed an unfamiliar chatge of $16.95. I called the toll free number and being sunday got no response. I contacted my ccc company and they will credit my amount back after jumping through hoops and a ton of friggg'n paper work. I always by from reputal companies 0nline. I think this had to do with "as seen on tv" Always check for boxes that need to be clicked or you're screwed.

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Lynne
Mesa, US
Feb 08, 2009 7:20 pm EST

I bought snuggies on line. they offered three choices for a bonus. I clicked on the icon for a $ 10 rebate offer and before I had a chance to refuse I was suddenly signed up for monthly value notifications by email, that I never wanted and no way to remove it. Also never got the $ 10. Yet now the unwanted $ 1.95 charge to my checking account has become a monthly $ 19.95 in just 30 days. Of course they deny any knowledge and that they have had other complaints. But can do nothing.

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frustrated
Miami Gardens, US
Mar 22, 2009 3:23 pm EDT

who the ### are these people. Im beyond upset with the damn charges they've been placing on my acct. this is ###ing ridiculous i will place a ###in complaint on the news about these muther###ers. this needs to be stopped!

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MAC
Alabama City, US
Mar 22, 2009 3:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MAM I NO U R FROSTRATED BUT I AM AFRARID THAT U WLIL NOT GET VERY FAR IF U USE ING THAT KNIND OF LANG WAGE

I WOLD SUGEST THAT WHEN U DO TKAE THIS CONPLAIBT TO A HIGER LEVLE THAT U TEPMPER YOU'RE INAPROPTATE WODR'S

I HPOE U DO NOT TKAE OFENSE FOR NON EIS ITNDEDNED, ,

& I HOP THAT U ARE SUCES FULL IN GETING YOU'RE MONEY'S BACK

SICNERLY

BLESING'S

REGRAD'S

Dr M A CARNARVORO

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richard papile
Lindenhurst, US
Apr 14, 2009 12:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HE VOULD KNOW BECAUSE THE SCHOOL CALLED EIS MOTHER AND TOLD HER THAT THE GIRL WENT SWIMMING WITH HER UNDERWEAR ON UNDER HER SWIMSUIT, AND THEY WERE WET.SHE ONLY HAD HER SCHOOL DRESS LEFT TO PUT ON, AND THEY WANTED TO SEND HER BACK TO CLASS IN WET UNDERWEAR, OR LEAVE THEM OFF!THE MOTHER WAS AT WORK, SO SHE ASKED HIM IF HE COULD HELP.I HAD TO GO TO A STORE AND BUY THE UNDERWEAR, EVEN THOUGH I FELT LIKE AN IDIOT.WHAT THIS SICKO DOESNT MENTION IS THAT SHE IS CONVICTED THIEF, CRACK HEAD AND AND LOST CUSTODY OF OUR OWN 2 DAUGHTERSBECAUSE SHE ABANDONEDED THEM WHILE I WAS AWAY.SHE DIDNT FIND ANY RECEIPT, I TOLD HERONE DAYWHEN SHE WAS TRYING TO WORK HER WAY BACK INTO MY HOUSE, AND THERE WAS A COURT ORDER BARRING HER FROM BEING THERE, BECAUSE OF AN EARLIER INCIDENT, IN WHICH SHE GAVE ME A CUT ON MY LEFT ARM THAT REQUIRED 27 STITCHES TO CLOSE.IF I WANTED TO I COULD HAVE HAD PRESSED CHARGES ON HER, BUT I DROPPED EVERYTHING.BECAUSE I CANT DO IT.BY THE WAY, SHE SAYS SHE HAS NO COMPUTER BUT SHES ALWAYS ON ONE, HOW ELSE WOULD SHE BE SENDING THESE.SHES EVEN STILL HAVING MAIL SENT TO MY MAILING ADDRESS.SO THAT SHE CAN DEFRAUD THE GOVERNMENT.I DONT KNOW IF ITS JAIL OR A MENTAL INST, BUT SHE DOES NEED HELP.I WAS CURSED WITH THIS NUT JOB.SINCE THE DAY HER MOTHER THREW HER CLOTHES OUT IN THE POURING RAIN, AND HER GRANDMOTHER BEGGED ME TO TAKE HER SOMEWHERE FOR THE NIGHT.I DIDNT EVEN KNOW HER!I DID KNOW HER GRANDMOTHER THROUGH HER UNCLES, SO I TOOK HER FOR THE NIGHT, AND RETURNED HER THE NEXT DAY.I TOLD HER MOTHER I WAS NO BABY SITTER, AND HER MOTHER APOLIGIZED.ITS BEEN HELL EVER SINCE.TAK ANOTHER FEW XANAX KATH.TRY NOT TO FOR GET COURT. RICHIE

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johnson
millen, US
May 03, 2009 10:49 am EDT

Charged 19.95 for something I do not know what its for and I do not want to be charged for this again. This is stealing and I DO NOT take this litely . So if there as anything you can do please do it

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Alex Grignon
Dearborn, US
May 19, 2009 8:00 am EDT

Unauthorized charges to my credit card for 19.95. No services were ordered or used by myself. Unable to speak to a human when I call the 800 number and the web site takes you no where.

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PLP
Moriarty, US
May 22, 2009 11:24 am EDT

I just found a charge for $19.95 on my bank statement. When I called the 800 number listed with the charge, I was told this is an intermediate company and he had no information concerning when or with whom I signed up for this "service", nor could he tell me what this "service" was. I immediately demanded a cancellation of this charge and a refund of both charges back to my account. He replied that he would submit my request but it might take some time. I told him this is NOT a request, but a DEMAND, and I would be contacting my bank and the Attorney General about this fraudulent practice. He hung up. PLP

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Salvador Frazzetta
Miami, US
May 30, 2009 11:22 am EDT

Unauthorized charges to my credit card for 19.95. No services were ordered or used by myself.

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ZHKT
Columbus, US
Jul 20, 2009 3:00 pm EDT

Here is how you take care of this (I am not a lawyer and by any means litigating or advising you - I have to say this in case it goes to court):

First: file a police report with the information on the company from you bank (you can also search Manta.com for the company info)

Second: take the police report to your bank, and file a fraud claim.

Third: once the investigation is started you should have it resolved shortly!

Hope that helps, I know this works a JP Morgan Chase Banks.

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Kath**
Glen Oaks, US
Aug 03, 2009 8:24 pm EDT

Nice STORY for a 56 year old who has been a Heroin JUNKIE since 13. And now he has a REAL NICE CRACKHEAD GIRLFRIEND

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linda dean
Lynn Haven, US
Dec 26, 2009 9:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i have a charge to my debit card that i did not make
for $21.95.
I will prosecute.

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Charlene R
Loveland, US
Jan 09, 2013 7:06 pm EST

I paid off my credit card and discovered that this "sim*value plus has been deducting 24.95 monthly for about a year and half. I called the 800 number and was told I subs ribbed to their membership..which is crap..and if I wanted to hear the transaction that I confirmed I would have to request it in writing. They would not let me talk to anyone who could help me. I will also be contacting the MN attn general.

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SKG Consulting UK Ltd
NG
Jul 17, 2013 5:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir/Madam,

We are finance consulting firm in London Uk that specializes in connecting genuine seller and buyers of banking instruments BG, SBLC, MTN, LC, POF, MT103 etc.

We equally provide loan/project funding with low interest rate through our financing bank(s) and receive our commission at the successful closing of each transaction.

Best Regards.

Mr. Saeed Al Khirbash
CEO
SKG Consulting UK Ltd
14 Alexandria Road,
London, W13 ONR, United Kingdom.
Phone:+[protected]

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Bethany Beach
US
Apr 21, 2022 12:20 pm EDT

How do I get my dang refund back can anyone help me bank can't have to go through consumer but then consumer says they didn't take it out what do I do now

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