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CB Fast Food Chains Wendy’s racism by employees toward customers.
Wendy’s

Wendy’s review: racism by employees toward customers. 106

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Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A black female clerk/cashier/server at the I-49 Store in Many La. walked away from white customers, after serving black customers in line, only to return to the other counter for another black customer ignoring the customer waiting to order for 10 minutes. There was not so much as a comment to the white customers while waiting to order or when they were skipped over to take the black customers order. The white customers chose to leave without placing an order.

The Customer who walked out happens to be a share holder in wendys corp, I plan to liquidate all stock associated with wendys corp and i will never eat there again.

I hope wendys goes bankrupt, and soon! You don't have to worry about mad cow disease, you already have hired a herd of them to run your stores.

106 comments
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Halen000
US
Sep 19, 2018 1:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would like coupons for free sandwiches frys salads and drinks as many as you can send my address is hilda horton 2327 bona bella ave Savannah Georgia 31406 it would help me and my family if as many coupons for free products as you can spare i cant wait to try your products my kids would love the food also. Sending warm wishes your way

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Ashley101
US
Sep 19, 2018 9:08 am EDT

The manager that was on duty (Treshun) was very rude. She was very disrespectful. I will not come back here with a person with that type of attitude

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Promise2342
US
Sep 19, 2018 5:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I do not appreciate seeing this as I'm just trying to eat. My kids do not need to see this and it is very obscene. I was going to ask for a manager but they were not available and the worker was texting.

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Mike88jr
US
Sep 20, 2018 1:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a chicken sandwich and it had green mold on the bun. I ate some of it not realizing it. This is unacceptable! We love Wendy's but this is very nasty.

Michael Grigsby
[protected]

mike88jr@gmail.com

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Arkman
US
Oct 02, 2018 12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I frequent Wendy's weekly. This time we stopped in Ottawa Illinois. Drive thru was too long so I went inside. The cashier took my order, took my cash completed the sale then turned around and literally put a bun onto a burger. Gentleman came into shift, didnt wash hands put chicken patties in deep fryer. No gloves(except one emp) or hair nets!

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Princessleannacraver
US
Oct 02, 2018 5:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a half spicy Caesar salad and as I was eating it there was a small black bug crawling in it ! I will never eat from there again ! I hope and pray that I do not get sick from what I did eat.

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Ryanh1
CA
Oct 14, 2018 9:24 am EDT

Well helloMy double baconator burger only had 2 pieces of bacon on it and after i waited 4 minutes for my meal my fries were cold amd stale.

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Jason Davalt
US
Oct 14, 2018 9:48 am EDT

1585 e. High street, pottstown, PA store is very unsanitary. There are flies all over the front counter and flies on the ketchup dispenser. It was very disgusting. Please clean up this location.

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jrobles
US
Oct 14, 2018 9:51 am EDT

Yesterday 10/04/18 my fiancée and I went through the drive thru and after waiting for about 20 minutes we were told we had to wait "about a minute for the chicken sandwitches" which was fine. When we got home I was eating my food I realized my chicken was raw. Mistakes like that are unacceptable. Someone can get very sick..

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Mike Messamore
US
Oct 15, 2018 5:28 am EDT

111 n Cicero ave.oak lawn il. Closed on September 30 at 7 pm ?

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MichaelSanders
US
Oct 15, 2018 6:01 am EDT

I recently went in with my family to order some food and see a bunch of horse playing with the staff, loud and couldn't really enjoy my food so we left, This is very unprofessional, Store location wise in Buffalo New York, 360 Dingens st, 14206.. Unfortunately that will be my last time at that location.

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Krista Perault
US
Oct 15, 2018 7:18 pm EDT

There were 2 people in front of me inside, both of them had over $20 orders, and the front counter person kept walking away from the counter in between each order. She had somebody plating for her and yet still did not take orders like she should have. I waited 10 minutes before I walked out. All I wanted was a frosty and an iced tea.

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Trenise Watts
US
Oct 15, 2018 10:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Went inside Wendy's with my 1 year old. Floor was very slippery. My child fell. Hit his head hard. There was no wet floor sign. Manager was very rude once i informed her of the slippery floor. She snatched the papers from me, once i asked for corporate number.

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Janet Tilden
US
Oct 21, 2018 10:02 am EDT

My husband and I stopped at Wendy's 6969 in Kahana, KY. The tables were so dirty that we couldn't eat in the restaurant. Nobody was cleaning the tables after customers left. We ate in the car, but this negative experience took away our appetite and gave us a bad impression of Wendy's, a restaurant that we have loved for years.

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Brittoooo
US
Oct 21, 2018 10:32 am EDT

I got a bacon quest chicken sandwich and the chicken was really dry couldn't hardly eat it. got chicken nuggets too they were hard burnt and couldn't even eat them and I got 2 of them

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Ashapp6677
US
Oct 21, 2018 11:18 am EDT

When I ate from Wendy's in rocky mount it gave me food poisoning and I have never felt this way I don't know why or how but my stomach hasn't been right since I ate the Wendy's food and I just want to know why do I have food poisoning from eating at this Wendy's is it the workers or the food in general..

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Hey1234
US
Oct 21, 2018 1:11 pm EDT

Ordered the new bacon queso burger to try it. Get the burger with no bacon or queso on it. Driver thru worker was rude plus a very strong odor of marijuana was coming from inside. Will not return

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Maria wells
US
Oct 21, 2018 4:33 pm EDT

Very poor customer service I don't want to come back

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Moneymikee
US
Oct 21, 2018 10:42 pm EDT

The girl Melissa who was the cashier at 4:17 didn't professionally give me my meal and didn't even greet herself, it's like she had an attitude. I hope to never have her as a cashier again.

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Lisav777
US
Oct 22, 2018 12:52 am EDT

Food was made incorrect when asked the manager for a customer service number she refused. This was not the first time we get incorrect food. Someone needs to check this location. They continue to get orders wrong and when asked to correct they have horrible mgt skills. We really like your food so sad that we have to eat else where.

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GH26
US
Oct 22, 2018 1:46 am EDT

Bad attitude & when I asked if they had a double meat, then I happened to see it on the menu, he said no. I said I want the double stack... he says we don't have that anymore, and I say, but it's on the menu. He says you mean the 4for4 & I said no, it says Double stack & told him the price. He was very rude. Almost afraid to eat the food.

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Al Bruzik
US
Oct 22, 2018 2:32 am EDT

i had a bad exspirience at the torrington CT wendys the girl in the drive thru she had a bad additude and swearing at others her name is pam peeples i will not eat here anymore or remove her and i come back

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ReginaC
US
Oct 22, 2018 7:21 am EDT

The fries had so much salt, you could not eat the fries.
The frosty look like a scoop of ice cream with milk poured over it.
The frosty also gave use diarrhea.
The order took so long to fix and they put the wrong things in the bag.
We was so exhausted that we couldn't believed the order was wrong.

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Msreneemichele
US
Oct 22, 2018 2:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please bring this salad back. I really love this and was disappointed that it is no longer sold. It is my favorite salad of all fast food chains. I dont know why yall took it off the menu in the first place. I will never eat with you guys again unless you bring it back. Yall always changing stuff that doesnt need to be changed. [censored]!

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butterflyjam
Gladstone, US
Oct 27, 2018 1:26 pm EDT

I went thru the drive ordered a lrg. cheeseburger with mayo. tomatoes, and salt, and pepper. I unwrapped it wow so small for a large size, only 4" for $4.00. What is a small 1"? I will never return! That's outrageous! Also 1 very small thin slice tomatoe.

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Nikelia
US
Oct 27, 2018 5:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is nikki and I live in Iowa, I got off work today abs wanted some Wendy's, I had to travel 30 minutes to get but I did. So on my way home I was eating and enjoying my chicken nuggets. I get down to the very last nugget and there was a feather in it. That made me sick to my stomach. How could an employee not see that when they grabbed that?

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Chickenlover
US
Oct 27, 2018 7:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to the Wendy's at 6850 Hospital Dr
Dublin, OH 43016
United States to get A mozzeralla chicken sandwich. The employee said they had the mozzeralla chicken salad but no longer sales the mozzeralla chicken sandwich.

I don't understand...they have the ingredients why discontinue the sandwich?
Bring the sandwich back.

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Mathew Kanyo
US
Oct 27, 2018 10:53 pm EDT

Today I bought a baconator and it was okay but my frys were cold and my frosty was half melted...

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knors
US
Oct 28, 2018 1:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would like to let you know that I was just at the drive-thru of your Jackson, Ohio location and never got waited on. I sat at the drive-thru for 10 minutes and eventually just had to drive off. This is terrible customer service!

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truemak2
US
Oct 28, 2018 6:32 am EDT

Went in for a to-go order. Got home and sat down and began eating my salad, and find A BUG! As someone who works in a restaurant, I am absolutely appalled! Never again will I spend my money here. This completely ruined my experience. The service is always slow here, which I look past. But a bug!? Contact email truemak2@gmail.com

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EmBrad
US
Oct 28, 2018 7:42 am EDT

A couple of days ago, I received a large lemonade that tasted like straight rubbing alcohol. I made my friend smell/try it and she thought the same. Only ordered the lemonade and waited 15 minutes with only one car in front of me. Very upset because I didn't have time to turn around and say anything about it.

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DavidPigg
US
Oct 31, 2018 8:20 am EDT

I called to speak with the manager or hiring manager, an employee falsly represented themselves as the manager and then I was placeses on hold for 43 minutes now and they still have not answered. [protected]. The employee wouldn't give me their name.

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Mottsy81
US
Oct 31, 2018 9:07 am EDT

Ordered a baconator combo meal large and the sandwich that is supposedly a BACONATOR has the tiniest amount of bacon on it! Never again Wendy's. What a ripoff!

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Destiny Awaitsu2
US
Oct 31, 2018 8:04 pm EDT

I wanted to give a compliment to the girl working front counter last night we was waiting to get our food, if it wasn't for her going back there to help sandwich maker to get our food to us we would of probably been waiting longer then we already was waiting which was 15 mins, so I just wanted to say THANK YOU to her !

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Krisis47
US
Nov 01, 2018 6:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

At the drive thru, I ordered 4 of the #3 Combos and asked for NO onion on all of them. When I received my order I checked the burgers. All 4 triple burgers had onion on them, and the burgers and french fries were cold.
I've had this problem several times with both of the Wendy's in Butler, PA.

Kristine Slater
116 Old State Road
Chicora, PA 16025

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Sandra Fontaine
US
Nov 04, 2018 8:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Couldn't eat the fries way to much salt. I like salt but these were not edible. Brattleboro vt location. Something needs to be done ...when you. Pay 9.00 for a meal you want to be able to eat it. This is not the first time. Thankyou Sandra Fontaine Brattleboro vt. Wendy's is my favorite place to go ...but I can't waste my money on inedible food.

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Judybell
US
Nov 04, 2018 3:30 pm EST

I came through Wendy's drive thru and a girl that goes by the name Kadeja was very nice &respectful.She really made my day and I will like to tell her manager I was a proud customer and will be back soon !

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Henry Transtamar
US
Nov 04, 2018 6:36 pm EST

I ordered my spicy chicken meal with cheese I was charged for it but didn't get it and the manager was rude and had zero customer service skills. It's a shame !

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Sam726
US
Nov 04, 2018 6:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

There was buger patty in my chili. And paper on my burger. Discusted!

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Heatherp290
US
Nov 04, 2018 8:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I got home to eat my food. I couldn't eat it cause it was raw a little bit. I would like to get a new large meal for free. I almost got sick if I would of ate the whole thing. I would just like to get my meal replaced with the same meal and same size large. I love wendys food. I love eating at wendys. Its my favorite restaurant in the world.

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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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    Customer Care
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    Media Contact
    +1 (614) 764-3300
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    Animal Control
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    Vice President Investor Relations
    More phone numbers
  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
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Wendy’s is ranked 8 among 60 companies in the Fast Food Chains category