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CB Fast Food Chains Wendy’s racism by employees toward customers.
Wendy’s

Wendy’s review: racism by employees toward customers. 106

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Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A black female clerk/cashier/server at the I-49 Store in Many La. walked away from white customers, after serving black customers in line, only to return to the other counter for another black customer ignoring the customer waiting to order for 10 minutes. There was not so much as a comment to the white customers while waiting to order or when they were skipped over to take the black customers order. The white customers chose to leave without placing an order.

The Customer who walked out happens to be a share holder in wendys corp, I plan to liquidate all stock associated with wendys corp and i will never eat there again.

I hope wendys goes bankrupt, and soon! You don't have to worry about mad cow disease, you already have hired a herd of them to run your stores.

106 comments
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Suzzie Noble
US
Nov 04, 2018 9:18 pm EST

I have never sat in a drive thru this long ever.. each time I come it's 24 minutes .. Unacceptable! This store has nothing but drug addicts working it!

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Holiday4545
US
Nov 05, 2018 1:55 am EST

Your store on Merritt Blvd Dundalk 21222 has issues.three times theybdud not open on time with no register ready 15 min after late opening a complete confused crew no toilet paper in the men's room and a roach that I took a picture if you need to see ityou may contact me at Greg Berger Jr 7023 Gough st baltimore Md 21224

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Melissa colon
US
Nov 05, 2018 6:45 am EST

Wendy's in millville NJ on high Street did not open till 10:30. We pulled up at 10 was told by the manager to wait 5 min. It is now almost 10:30 and they are still not open. Very dissatisfied! 2 hungry 6 year olds and they have yet to open the doors. I suggest you get new employees.

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MadPerson5563848
US
Nov 05, 2018 5:13 pm EST

Yesterday I went to Wendy's and my Dr.Pepper had water on the cup. I don't understand why they would want to do that to my drink. If I wanted it wet I could've just went to the bathroom and ran the cup under the sink. This is obsurd. I am very mad. I expect things to change. This is absolutely ridiculous!

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Bcutie
US
Nov 05, 2018 5:23 pm EST

I spoke to a lady by the name of chaylin she was very rude and nasty I have never had issue I dont like the fact that spend money at this establishment to get be littled over the phone by a empolyee

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SamJones14444
US
Nov 11, 2018 6:15 am EST

Way way way too much ketchup and mayonnaise. It's all over my truck! My best is soggy. Fries had zero salt.

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jplst14
US
Nov 11, 2018 5:04 pm EST

Wwnt to the wendya in penn hills pa, the food was cold and the customer service was terribke this was the third time this happened to me. Something needs to be done about them

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MR. C. Diaz
US
Nov 11, 2018 8:49 pm EST

I 've been to Wendy's at Canton, MS at HWY 43 and 16 several times its pretty bad when your waiting to get an order and it takes 20 minutes and another 8 to get your food, this has to change I've seen customers drive off because of this .

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DavidSumrall
US
Nov 12, 2018 3:12 am EST

This is the 3rd time that wendys at Duson ext. Has gotten my order wrong . We were Missing a chicken sandwich from a 4 for 4 deal. And we were given a small fries. When large Baconator combo was ordered. Also had to ask twice for dipping sauce. Gonna have to start checking my order. Just like McDonald's which is a main reason we don't go there.

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Mrs.Joyce
US
Nov 12, 2018 3:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered two 4 for 4's. The patties wasn't fresh, my nuggets were hard and the sweet tea wasn't fresh.I love Wendy's Restaurant but this one have to do better . My grandaughter and I were not satisfied with our food today. Poor quality of food id what I call it.

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Pittmama
US
Nov 12, 2018 6:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You state you don't use frozen meat. That is a lie. I know for a fact because of a few friends of mine who have worked for your company and they said that when the business was checked for how clean it is old food out by the dumpster till they left and then took the food back to the freezer. And the meat is all frozen.

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Shinycarz01
US
Nov 12, 2018 9:04 am EST

This has happened a few times at the Wendy's in waynesburg pa. When I get the taco salad I usualy get a drawing with it. Well I haven't been getting one with my order. That dressing makes the salad test even better. Not sure why I haven't been getting it or maybe bad service may be the cause.

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Newsomegirl
US
Nov 12, 2018 9:08 am EST

The New Awesome Manager their at Wendy's in the Clayton store is Cheerful, Outstanding, Respectful and very Helpful. We absolutely love her. Jackii is her name. I love seeing her, it's like she's never in a bad mood. Polite and encouraging. Fantastic ❗️❗️❗️❗️❗️❗️❗️ I love it I love it. Keep up the awesome work,

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Fawns
US
Nov 13, 2018 1:13 am EST

I went to Wendy's on 1/18. About 11 pm. I did not receive all the food I ordered, and I was very cold.

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BudLiteman
US
Nov 13, 2018 5:10 am EST

They Had NO BAKED POTATOES AT ALL! How Does This Happen? Several Customers Behind Us Left This Location Because They To Wanted A Baked Potato Like We Did! My Sister-in-law, Mother-in-Law And I had to settle for a Single Burger; because My Mother-in-law is a Diabetic and had to eat. She wanted a Cheese Baked Potato just as we all Did!

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billy blues
US
Nov 13, 2018 5:51 am EST

We find your new commercial with the bees, to be extremely racist and offensive! Whoever thought this was acceptable, needs to be fired ! We will boycott your establishment. Wrong! Loser!

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Rb Hall
US
Nov 19, 2018 3:08 pm EST

Brighton, colorado has 2 wendy's and I have seen ads online and on tv for their new wild berry frosty! Guess what?!? Neither store has them! What's up with that!

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Gulman Rana
US
Dec 09, 2018 11:47 am EST

main apni jaga main tower lagwana chahta hun kalowal main wahan signal be week ha rabta krna k liya mera num [protected]

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Kelly Grinstead Ryals
US
Jan 05, 2019 10:52 am EST

I went to the wendys on watson blvd. On dec.23 2018. Arrived at 12:05am sat in the drivethru untill 12:45 still no one acknowledged me. Beeped the horn 3 different people saw me and still nothing. I was just one of 7 or 8 cars that ended up pulling off and leaving.

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Shanell Wright
US
Jan 22, 2019 10:47 am EST

I just left the Wendy's on Scenic Hwy in Lawrenceville, Ga. i was waiting in the drive thru for 15-20 mins. Then when i finally get to the window i waited 7mins. Once i got the food it was cold and wrong. This place is extremely slow and unprofessional. If I'm going to wait 20-30mins for food i expect it to be hot at least. EXTREMELY UPSET!

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Ma05
US
Jul 08, 2019 9:04 am EDT

Today I ordered from one of your restaurants and received a mold baked potato! I'm still in shock that this happened to me. I'm asking for someone to please contact me regarding this matter!

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Angela Peterson
US
Jul 10, 2019 6:40 am EDT

Always out of baked potatoes why? I just don't understand! Never going back! Tooo many other places near by.

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Redd1990
US
Nov 02, 2019 5:03 pm EDT

My check was short 4 days and only got paid 291 outta two weeks of work

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Barbara Jinnett
US
Dec 21, 2019 4:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We ordered 2 chocolate frostys this evening. We both have always loved them but not these tonight. Something has changed...not good at all. Not as chocolatety and reminds me of a slight sour milk taste to tasteless. This will be our last frosty as we have so enjoyed this dessert for so many years. Have you changed the receipt very recently?

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Berrylady
Powder Springs, Georgia, US
Feb 10, 2021 11:28 am EST

An arrest warrant had to be filed against the racist black general manager at the 45 mars hill rd, powder springs, ga 30127 store. she assaulted me by throwing my order at me, then she unlocked the store door to obviously cause me bodily harm as she said "I will beat your [censored]". keysa pitts is her name, serious anger issues and if you dare complain about a black employee she accuses you of using the n word. she will be arrested and sent to jail I pray. no one with her attitude and racist anger issues needs to be managing a wendy's. from reading all the negative comments throughout the usa wendy's will go out of business-karma~

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maggie doughty
US
Aug 17, 2021 9:48 pm EDT

I went to Wendy's on south high Columbus Ohio where the service was horrible teenage kids on phones telling there boyfriend's what was on our order slips. The manager was no better yelling strike 1 don't talk about the customers while the window is open! That was her response! You hire all uneducated ghetto people! Will never throw away my hard earned money on your trash food again!

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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Wendy’s Category
Wendy’s is ranked 8 among 60 companies in the Fast Food Chains category