Whataburger
Reviews and Complaints

I don't like how Coranda is bullying my child and is also trying to make her quit. However, I did call today and request for Ann to give me a call, because as of Tuesday I'm calling corporate. As an adult you get mad at kids and be PETTY and change there whole schedule, where my child went from working 5 days to 2. I wish upper management would talk to the kids to get a grasp about what's really going on in the store. As soon as you don't respond to her as she wants you to, you get sent home. A manager should never call a persons child LAZY and then expect for them to perform and provide the ultimate Whataburger experience to their customers. This is a prime example of how and why companies get sued. This is my second complaint, because at this point she ain't got to like my child and she doesn't (personally I don't think she likes kids) but she should be able to resume her 5 day work week as she was before she decided to throw her position around and basically telling my child I'm going to show you.

Date: 7/15/2023

Time: 1:15PM

Me and my husband went inside and ordered a #1 meal and a #7 meal. The lady brought out our food but no ketchup. We asked for 4 ketchup and 1 spicy ketchup and she just looked at us and said nothing and walked away. When she approached the register she looked at us again in a dirty way and did not come back out to bring the ketchup. The restaurant was busy so my husband went up to the register and had to wait for about 5-10 minutes before someone came up to him to see what he needed. By the time we got our ketchup our french fries were cold. We go into the same restaurant about 4-6 times a month. I am a rewards member and you can see how many times we visit whataburger. I think I should get a free whataburger for the inconvenience we had today. I would like someone to respond to my complaint. My information is below.

Tammy Rich

Rewards ID Number: [protected]

Email: [protected]@gmail.com

Phone Number: [protected]

To start this is not the first time any of this has happened, I've just been not wanting to say anything.

This location has got to be the worst. Today, 6/23 I sat in the drive thru for 22 minutes just to be told "hold on we're waiting on hashbrowns". When I ordered my food, a sausage #21 with a rootbeer, it was 6:35AM. There were 2 cars in front of me. Not a big deal as I still had plenty of time. Made it to the front of the line at 6:41 and paid for my meal. Still not a time issue. At 6:56AM I was asked to wait longer. I asked if the sandwich was ready and said not to worry about the hashbrowns as I was already going to be late for work. The lady working the drive thru politely handed me my bag and I left.

Got to work, albeit a couple of minutes late, and took a bite out of my sandwich. Wrong order. My receipt says exactly what I ordered... my to go bag says something different. Not only was I late for work, wasn't able to get part of my order, I also wasn't able to eat part of my food due to the add-ons that I'm unable to eat.

I don't know what happens with the morning crew at this location, but it definitely needs to be reviewed to see if things need to be done differently. I understand the food is cooked to order, but 22 minutes in a drive thru with 3 cars and then asked to wait longer is a bit much for a standard order. And then to get the wrong order was very frustrating.

i mean, that was my go-to order every time i went there. now i don't even know what to get. it's like they don't care about their customers anymore. and don't even get me started on the service. it's hit or miss. sometimes the employees are nice and friendly, but other times they act like they don't want to be there. and the food quality has gone down too. i used to love their burgers, but now they just taste like any other fast food burger. it's a shame because i used to be a loyal customer, but now i'll be taking my business elsewhere.

I went to Whataburger the other day and it was a real experience. I was at the one in Abilene, Texas and let me tell you, it was wild. There was this worker, I think his name was Christopher or something like that, and he was a real jerk. He straight up slapped someone else's food in someone else's face. Can you believe that? I couldn't believe my eyes.

But besides that crazy incident, the food was pretty good. I got a burger and fries and it hit the spot. The burger was juicy and had all the fixings I wanted. The fries were crispy and salty, just the way I like them.

The atmosphere was also pretty chill. It had that classic fast food vibe, you know what I mean? The booths were comfortable and there was plenty of seating. The staff, besides Christopher, were friendly and helpful.

Overall, I would recommend Whataburger if you're in the mood for some good fast food. Just watch out for Christopher, he's a wild one.

I went to Whataburger and I gotta say, I was pretty disappointed. The burgers were cold and the cheese wasn't even melted. The meat was so thin that it didn't even taste juicy like they show in the commercials. It was like picking up a hot and ready pizza instead of a delicious home-cooked burger. I don't know what happened, but it just wasn't hitting the spot for me. Maybe it was just an off day or something, but I don't think I'll be going back anytime soon.

But, I gotta admit, Whataburger's food is pretty dang good. I always get the double meat Whataburger with cheese and it never disappoints. The meat is juicy and the cheese is melted just right. The fries are crispy and salty, just how I like 'em. And don't even get me started on their spicy ketchup - it's the perfect amount of heat.

Now, I will say that the wait time can be a bit ridiculous. I've waited in the drive-thru for over 20 minutes before, which is just unacceptable. And sometimes the employees seem like they don't even want to be there. But hey, I guess that's just the fast food industry for ya.

Overall, I'd say Whataburger is worth a visit if you're in the mood for some good ol' fashioned fast food. Just be prepared to wait a bit and don't expect the best service in town. But hey, at least the food is tasty.

I went to Whataburger the other day and let me tell you, it was quite the experience. I heard some rumors about some drama going on with the staff, but I didn't think much of it until I saw it for myself. Apparently, there was a manager who was a bit older and had been working there for a while. She came back after being away for a few months and things started to get a little crazy.

I heard that she started to get involved with one of the younger guys who had been working there for a while. And let me tell you, it didn't end well for him. He ended up losing his job because of their relationship. Now, I don't know all the details, but it just doesn't seem right to me.

But that's not all. I also heard that there's a lot of sexual activity going on in that place. I mean, come on, it's a fast food restaurant, not a nightclub. I don't know what's going on with the staff there, but it's definitely not professional.

Now, don't get me wrong, the food at Whataburger is still pretty good. I mean, it's not the healthiest option out there, but it's definitely tasty. I always go for the classic burger with cheese and fries on the side. And let's not forget about their famous ketchup. It's definitely a must-try.

Overall, I would say that Whataburger is a decent place to grab a quick bite to eat. Just be prepared for some drama and maybe some inappropriate behavior from the staff. But hey, that's just part of the experience, right?

Whataburger is a pretty good place to grab a bite to eat. If you're looking for a classic meal of a grilled cheese, fries, and a drink, it'll run you about 9 bucks. Unfortunately, they don't include a cookie with that anymore. Back in the day, you could get that same meal for under 5 bucks, but I guess times have changed. As a senior citizen, I don't always need or want a big burger, so I wish they would bring back some of the old menu items. Overall, it's a decent spot for a quick meal.

I recently visited Whataburger and I gotta say, I was pretty disappointed. The burger I got was thin and dry, and the fries were cold and hard. It's a shame because I used to love Whataburger and would even brag to my friends on the west coast about how good it was. But now, I don't think I'll be going back anytime soon. The meat was so bad that I couldn't even finish my meal. What happened to the quality of the food? It's a real shame.

I called Whataburger like 10 minutes ago and the girl who picked up the phone, Talania I think, was so rude. I asked for the manager and she said she was in the bathroom and then just hung up on me. I wasn't even finished talking yet! This isn't the first time she's been like this either. They need to either fire her or teach her how to answer the phone and be nice about it. It's not that hard to be polite, you know? I mean, I love Whataburger and all, but this kind of thing really ruins the experience for me. I hope they fix it soon.

I had to go inside Whataburger to fix my car order. When I got there, the person who helped me was really rude. Her eyelashes looked like they were done by a blind toddler. I don't like it when people have bad attitudes. They should stop hiring young people who don't want to work and have bad attitudes. They need to leave their personal problems at home.

I went to the Hurst & Euless locations of Whataburger and I gotta say, they're trying to compete with McDonalds at their drive throughs. But let me tell you, there's a big difference between the two. McDonalds has warming trays to keep their burgers hot and fresh, but Whataburger doesn't. Instead, they pre-cook their meat and set it to the side of the grill. This means that when you order, they just assemble a pre-cooked burger for you. The meat is overcooked and cool, so it won't even melt your cheese. And the buns aren't hot either. It's like they're just going through the motions, not really putting any effort into making a quality burger. I was pretty disappointed with my experience at Whataburger.