Wish
Reviews and Complaints

I was reluctant to buy from Wish but they had a hard to find replacement for my favorite sunglasses that broke. This was not a discount item. It was sold on wish at full retail price of
$ 99.00 What I paid 5 years ago. I searched hi and low for the sunglasses and wish had them and nobody else to I rolled the dice. The glasses showed up in 4 days after a 1-2 week delivery promise and the glasses were perfect. Ralph Lauren polo with grey lenses not green. Green was readily available from multiple vendors, but not grey. I am more than thrilled. Wish has a shady reputation but this time they delivered what I ordered early and in perfect condition.

This site has just about everything for everyone, from clothing to tools, hobby accessories and DYR needs and more! All at prices that won't break the bank. Their site is very user friendly as it has a search box top right so it speeds up your search and has a wish button to save your searches in for later viewing. Shipping is timely and flexible. They also have a no haggle return policy that looks after customers. I have personally been with this site over a year and made many purchases through them and have been more than satisfied. I find this site fun and rewarding as you never know what you may find!

This site has just about everything for everyone, from clothing to tools, hobby accessories and DYR needs and more! All at prices that won't break the bank. Their site is very user friendly as it has a search box top right so it speeds up your search and has a wish button to save your searches in for later viewing. Shipping is timely and flexible. They also have a no haggle return policy that looks after customers. I have personally been with this site over a year and made many purchases through them and have been more than satisfied. I find this site fun and rewarding as you never know what you may find!

So quick tips. Wish is cheap because of long shipping.

Refunds will show up as refunded but can take up to 5 to 7 business days.

China and Japan sizes are different. Order one to two sizes up. This isn't the businesses fault.

Read the description and look up reviews on your items on google.

Shop verified if you're doubtful by looking for the blue check mark.

Wish is a fair good site Wish isn't the distributor they are the Hub. They refund and these bad reviews are from people who aren't very intelligent.
I have ordered over 50 items and only had an issue with one and got my refund and they still sent the item I got it for free.

I kept getting the run around when I acquired about my missing items. Every morning I would wake up with an email saying we have resolved your issue but it was them telling me to call the post office or call the place the package came from. I cried because my son told me I could trust the company. I still feel like I was scammed. They even told me to check with my neighbors, really who's going to confess they have your package. As I have said before I am 64 years old and I have never ordered from a company like this. No one should take advantage of anyone. I told them to keep my money if they needed that bad. It's sad that our free country has come to this. My heart hurts so much.

This company is WONDERFUL! I had a problem with an order and they were AMAZING! I was looking at recliners and put 2 in my cart to see how much shipping and tax would be etc. I have been taking care of my elderly parents who have been sick. I was so tired and clicked buy instead of empty cart! HOLY MOLEY! Could'nt get it to cancel (DIDNT REALIZE I NEEDED TO DOWN LOAD COOKIES) AND MESSAGE SAID TOO LATE TO CANCEL. Left a message with thieir customer service and checked back this morning and they so kindly cancelled it and got refund on my debit card! I CANT THANK YOU ENOUGH! They thought more of their customer then their profit! Will DEFINETLY BUY ALL MY GIFTS FOR CHRISTMAS THRU THEM!

Little update to this article - Did you know that Wish.com is doing big expansion on European market now. They offer local stores good contitions for enable customers to pick up goods from local stores immediately after buying - this push theam ahead befor ali express - in my country is around 100 stores but I know that % of stores in other European countries is much higher and grom much faster. Wish also give to stores manager special employ discount code even 50 % off like this one XPXJGJY to give local customers and their are paid for that - code works and is unique for each store but its stronger then any other in the app - This is smart plan that can change thisk of buying in future but also can double china stuff around us Greetings from Poland everyone I hope my post was worth reading

When ordering items that are way below the cost of similar items in the stores near you, don't expect to get a Rolex Oyster for 4$ + 4$ shipping cost. The only items that I can buy at that price, are at Dollorama or some other dollar+ store... I received the smart bracelet last Friday and it works as well as advertised. Go check out jewellery store and ask for an inexpensive watch and they will show you a variety that may start at a few hundred dollars. Having had companies myself, there are always complaints, that are quite true and personal opinions. Just remember that if you want high or better quality, why are you buying a 4$ watch, ring or necklace? Don't get me wrong, in all my purchases, I had comments to give only 2 times for something that did not resist. Thanks Wish for being there. Thanks Mike.

Overall, they have been great. In the 5 months and dozens of items I've bought, I've had very few problems. And when I did, my $ was promptly returned. If clothing, check the measurements charts, and even then often have to order 1-2-3 sizes larger. And pay attention to the reviews. And don't expect fast shipping from China. This is the trade off for amazingly discounted items.
The photo is of a cloth tablecloth I got for $3 - I'm going to use as fabric for a skirt. About a yard and 1/2 - incredible price for this quality fabric - I ordered 10 more in other equally vibrant colors. I wasn't able to upload a pic of 4 pair of sandal that are really pretty and comfy for c. $8 each. A few times I got things sized wrong, but customer service dealt with it right away.
I guess they are working on their shipping process, because they ask about every item..."Did you receive it? If so, when?"
So, it's hit or miss. The majority of the time, for me, it's been out of the park.

Wish delivery sometimes very good. And sometimes its take longer time to deliver items.

I love wish but the one thing that bothers me is that every single piece of 925 sterling silver rings I purchase are fake. They are not real sterling silver 925 but silver plated. Consumers are being lied to. I would of never bought the rings if I knew they were silver plated!

Sent product back. They won't give me a refund .I've sent several emails to try to resolve this issue. I need to be heard to warn others about this company. If I can't get any satisfaction I have no choice but to go to the media. All I want is my money back. I sent the product back (wheelchair ramp).

Wish is not a good company to go to when you look at their prices you will find that the shipping charges are outrageous and I just stumbled on to something new. I ordered at 11.6" android tablet from them for $38.00 plus $8.50 for shipping. I ordered the unit over a month ago and I have not received yet. When they said you can have a full refund they don't include the shipping charges. They keep that so you lose. I would not order electronics from them.

I've mainly had pretty good luck with them. When an order doesn't arrive on time, they usually give me the option of getting a refund or just waiting for it. However, I had a small item that was supposed to have been delivered by November 4, 2020. It's now December 29, 2020. I requested a refund on it since it was never received. However, their refund policy, including refunds for items never received, expires 30 days after the item should have been received.

I placed an order with Wish May 4. They charged my credit card and on invoice said they were prepared for shipping that same week. Arrival time May 25. Then one day before they were supposed to arrive they pushed date of arrival to mid June. You can't call them. I have sent numerous emails to tell them to cancel order and credit my credit card. Still waiting. No action has been taken to correct charges. I just want my money back. I will never order from them again.

I had placed a small order with WISH so they had my account number. A few days later an order got placed for everything I had in my cart. I did not place or authorized that order. Immediate after I received an email about my “order” I tried to stop it but it had already processed. My emails to contact them were never returned. The phone number my credit card company gave me was not a working number. Now in looking at reviews I can see where this has happened to other people. Do NOT order from them. They have zero customer service and they *** my order.

I ordered a Toshiba Remote and was told there would be a 5 day processing time. After 2 weeks where Wish just kept saying the order would be processed on whatever day I was checking it (kind of indeterminant), and after reading the plethora of reviews saying Wish never refunded the purchasers money, I contacted Wish to ask for a refund. They promptly credited my credit card with the purchase price because they said it was still processing. So I am pleased that my money was refunded, but I am not happy that my order wasn't processed. They could have said upfront a realistic processing time and I could've decided to purchase it with that constraint and waited, but they instead just obfuscated the processing time. Hence the 3 stars.

I ordered some items two months ago they keep moving my delery date out farther & farther when I try to contact them there is no way to chat with them or tell them the problem this is a *** they need to remove this before anybody else loses there money ill orobably never get anything I ordered let alone my money back. shut them down!

I have had great customer service with Wish. Yes products can be fake or or even broken and not delivered. If you're ontop of your order and it's late or not delivered get a hold of support and stay in touch. If an item is falsely advertised contest it. And take pictures. Clothing is not in American sizes order larger and find those size conversion tables that good vendors include. Read and browse all pictures of items the cover pic is usually showing the top dollar item while the listed price is for cheapest item of lowest quality. Look at the last section for delivery charge before putting it in cart. As others have done. Don't use the cart for a shopping list as you may inadvertently b hit the purchase button and order unwanted stuff. Save it to the list. It can be cancelled in app just go to orders and hit contact support to cancel. Don't expect fast return of funds as it can take 2 weeks for that. Most of the time 48hrs and it's done. Once an item is shipped and you need a return just wait till you have it and return it that day usually item doesn't meet expectations. It's buyer beware and if it's too good to be true that govern these sites so take time to really read the description and shipping cost and time before you click purchase. "

Being extramily careful ordering on line with WISH and HSN

I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020. I waited for a month for the software to get shipped out to my home. Upon receiving the item I instantly noticed it in fact was not an authentic copy of the software. It was a pirated version of the software. Included in the software case there were instructions on how to bypass CorelDraw serial key authentication process and a fake serial key to "activate" the program. The serial key they provided was invalid obviously. The next day I tried to reopen the program as I still had several days of the 14 day free trial left and I got a message popup from CorelDraw directly that stated something to the effect of 'We know this is an illegal copy' and they provided a link to their amnesty program for the 2019 version of the program. I then tried to use wish.com's virtual assistant to return the pirated software to collect my refund. Unfortunately the way Wish.com has their virtual assistant set up you can only look up so many past orders for a refund and this product was beyond that limit. I then contacted Wish.com customer service via e-mail and they repeated back to me several times that they do not support returns/refunds through their customer service e-mail. I resent the message with the information that I already tried to return the item using the virtual assistant but was unable and they replied back again with 'We cannot help you'. I refuse to be financially responsible because a seller they approved to sell on the platform was unethical and sending out pirated copies of the software fir a quick buck. After recieving the amnesty message and being sent to the 2019 version of the software I decided to purchase the 2020 verson (had features I wanted that were not in the 2019 version) which cost me $476.99 and some change. Over 7.75x the cost of the software I purchased off of their website. The Customer Service provided was atrocious at best and they should vet their sellers trying to sell items on their platform better to avoid instances like this one.

On Oct. 12th 2020, I placed an order on Wish.***. On Nov. 13th I went into my account to track my order, and there had not been any tracking updates since the end of Oct. So I contacted Wish Customer Support and got their Customer Support bot. I explained the issue of not being able to track my package and the bot(I assumed) asked me if I would like a refund? At that point I stated "yes". Then it asked "How would I like to recieve that refund, in Wish Cash or to the original payment method?" I opened for Wish Cash since I was intending to make another purchase. The bot said that it "refunded a little over $79 into my Wish Cash account and would be available in a few minutes." I waited and then checked my Wish Cash account and the refund was there. So I thought my problem was resolved. A couple of days later I went into my Wish account and placed some items in my cart and proceeded to try and apply my refund to that order. The refund was no longer there. It was gone. So I checked the account of the debit card that I used to see if maybe they put the refund back on the card. It was not there either. I waited a few more days, as I am aware that refunds sometimes take a few days to post on a debit transaction. And still no refund. So I contacted Wish Customer Support again and waited for a response. They say in 2 to 3 days but I didn't here back from them until I reached out to Customer Support 2 more times. At that point the customer support agent asked for "the order number and a screenshot of the error." I provided the order number as well as a screenshot of the original order itself as well as a screenshot of the tracking information as well as a screenshot of the conversion with the bot on Nov 13th. I was never contacted again until I reached back out to Customer Support at the beginning of January. On January 8th Customer Support replied. An agent who said her name was Queen Dianne went through the same speech they rehearse about "How they realize how frustrating it is to wait for an order to arrive and that international shipping sometimes ***es across shipping issues that are out of their control..." Making a long story short, this Queen Dianne told me that the window for requesting a refund has closed. That the refund policy states that refunds need to be requested within 30 days of the estimated delivery date." I absolutely did request a refund within the policy time frame. The order was placed on Oct 12th 2020 and I requested the refund on Nov 13th 2020. I have the visual screenshots showing that fact. To this day, Jan 23 2020, still no delivery of the order and I am still being stalled by Customer Support. They asked me again for the order number and details. Once again I sent them the information as well as the screenshots. If it is actually after the days that a refund can be requested, it's only because THEY(CUSTOMER SUPPORT) keep giving me the runaround(stalling). But I have screenshots that prove different.

Item ordered on 2020-04-28. "Processing date" kept changed every day until I contacted the support the first time on 2020-05-15. Wish said that item is "out of stock", but multiples other sellers on Wish were still selling the exact same item. No replies from support even if I sent multiples updates requests until 2020-06-03. Support writes "Since your order is taking longer than usual to process, we’re looking to see if a different store has the same item ready to ship. As soon as we locate another store, we'll process and ship the item at no additional charge." I replied to support by giving URL of similar item that can be send as replacement. They answered : "I'm sorry but I'm unable to understand your concern. In order to continue assisting you with this issue, can you please clarify or provide more details about your issue?" I then explained that there are similar item that I accept as replacement. Their answer : "Since your order is taking longer than usual to process, we’re looking to see if a different store has the same item ready to ship. As soon as we locate another store, we'll process and ship the item at no additional charge." (They are starting to use "copy-paste" as an answer strategy). On 2020-06-18, I asked for an update, their answer was : " We apologize for taking this long to process. As soon as we locate another store, we'll process and ship the [...] at no additional charge." I kept asking for updates and they kept copy-pasting the same answer. On 2020-06-30 I wrote : "Thank you, but this is not an update. This is simply a copy-paste of your last message. You are doing it at least for the third time. This item was available from multiple other sellers the first time I contacted you. You took too much time to act in this issue." No answer from support. On 2020-07-10, I contacted them again with this message : "This item is the exact same one that I ordered : [URL] You can proceed to ship this item at no additional charge like you said earlier." The Wish support reply was on 2020-07-14 (Four days later) : "We apologize for taking this long to ship. As soon as we locate another store, we'll process and ship the [...] at no additional charge." (The same copy-paste again...). I replied : "Are you serious? You keep telling me the exact same thing. I already found another store. The exact same item is available. I gave the link on the previous message. This item is currently on my shopping cart. You can proceed to ship this item to me." Their reply on 2020-07-17 : "Thank you for contacting Wish. I apologize for the delay in your ordered [...]. As previously mentioned, your order is taking longer than usual to process, we’re looking to see if a different store has the same item ready to ship. As soon as we locate another store, we'll process and ship the item at no additional charge." My reply on 2020-07-17 was : "Ok This is a joke. It's been more than a week that I gave you the info that another store IS CURRENTLY selling the EXACT SAME ITEM. This item is in my shopping cart. Take a look and please proceed to ship the item. Don't wait another week until this item is out of stock to write me again the same story!" No answer from them until 2020-07-22 which was : "We sincerely apologize for the delay in your order. We’re still looking to see if a different store has the same item ready to ship. As soon as we locate another store, we'll process and ship the item at no additional charge." I replied the same day : "Can you write that you looked at this link so that I can know that I'm not chatting with a computer but a real human? [ITEM URL] This is the exact same item. Available from another store. Ready to ship Can you proceed?" Their reply : "Thanks for getting back. I checked the link, unfortunately it was sold out." My reply : "if you had checked the link THE VERY FIRST TIME I gave you this information TWELVE DAYS AGO, it would have been available." I then asked for a supervisor to look at this issue without replies. Then Wish wrote : "Thank you for contacting Wish. I understand that you want an update regarding to your order. If you want to address your concern properly, we ask that you please open a support ticket for the item directly within the Wish app or website at this time." on 2020-07-28 like they lost the message history... As of today, 2020-07-29, the item is still available and on sale on the Wish app. Wish refuses to respect the sale contract. Wish support agents act like a robot-computer and keep copy-pasting the same answer without proving they really try to help. I helped Wish multiples times gaving them the URL of exact same item I ordered and that they can ship to me. They refuses to look at the item, they says it's out of stock, etc. I simply want the sale contract to be respected. I want the item I bought.

Order number 64a8f11e0e2429f3fc930d46. I place an order on July 7, 2023, out of that order I returned 2 items, a pair of sandals and a pair of boots. I received the refund for the sandals back to my Capital One credit card for $12.45 on August 21, 2023, but not the $48.60 for the boots even though it said it was refunded. I spoked with Capital One and they stated, that "Wish only refunded $12.45 back to my credit card", I have been sending emails to Wish with no response. I sent back the product which I had to pay for and I want my refund. You can contact Capital One also to confirm.

Stephanie Snipes

6319 Martins Mill Rd

Philadelphia, PA 19111

[protected]

Credit card ending in 3045

I put in an order and CLICKED ON MY ADDRESS FOR DELIVERY then noticed that the Wish Checkout had selected the WRONG Delivery address when payment was made

I notified Wish Support straight away with a screenshot of the order with the order Number to advise them that their site put the Wrong Delivery Address...

What I got back was various response asking WHAT Item was I disputing or seeking help with...

Still trying to inform them it was the entire order not an item, I proceeded to cancel the order but their Website said they Could not cancel the order or stop it..

Whilst Wish Support stuffed me around looking at items not the Entire Order, the items are now in transit to the Wrong Address and Wish is saying it is my Fault and Nothing can be done

I dont have a Wish account and a puchase was made with my stolen bank card.

Wish claim they have refunded the money as wish cash but refuse to send money back to my bank.

I have no access to a wish account so the money will be used by the person who has my stolen details.

Customer service wont help me and my bank is refusing too.

I have received emails from over 10 different people and cant get a single member to handle my case. I just want my money returned.

I have sent all the proof which they have accepted but refunded it to the account not my bank.

Hello, I made my order on 5 June 23 and was given a date of delivery for 26/06/23 but I’ve received no QR code! £174 I spent and had it sent to wine shop in Blackwood.. but without a QR code the shop keeper can’t do anything! But on your page it say after 15 days I can’t do anything! Please help

This the first time I’ve had a problem with my order other orders have come quickly with no problems…! I would still like this order please.

Many thanks

Ms Hayley Main

I've bought a few items from Wish and while not completely satisfied each time, I decided to give them another chance. I ordered a watch that looked nice and even though the price seemed too good to be true, I thought I could live with it for that price.

Surprisingly, the item arrived ten days earlier than the timeframe mentioned and was packed quite well. However, upon opening it, I could tell it was a knockoff right away. I owned an original before it was stolen a few years back. Checking it out anyway, it didn't even function as the original I had. Poorly made overall.

Well, I chose to return it. Finally got a reply two days later from "Sarah Jean" asking if there was anything wrong. I explained that it wasn't as described in form and function. Back and forth with several emails with no real results... including one she sent "The company says they sent it out as promised on the day they said they would.". I replied I didn't receive what was pictured. She asked for pictures to compare. I sent them and received another reply with her defending the company. So I asked if I get a reply or not.

Silence for a few days.

Finally, I contacted PayPal and sent pictures to them to show the difference and the emails received this far from "Sarah Jean". The very next day, I got an email from "Sarah Jean" with an attachment of mailing label to send it back - at my expense.

Disgruntled, I obliged. It was received a couple of days later (the return center isn't too far away from me) with someone signing for it. (Since I was to mail it back at my expense, signature confirmation was the way to go.)

I notified PayPal right away and got word the next day they ruled in my favor and would refund the amount to my account within a week. It took only two days! During that time, I never heard from "Sarah Jean" again.

Just as well, as soon I saw the refund in my account, I closed out my Wish account and vow never to do business with them again.

Lesson learned!

Therefore, if a person wants to oder from Wish, use PayPal. They'll help you out more than you might think. And be persistent with Wish to get a return label!

So, I was scrolling through my email and saw an ad for Wish.com, a Chinese website. I thought, "Why not give it a try?" Boy, was that a mistake! I found a charger for AA, AAA, C, D, and 9-volt batteries. The listing showed a picture of the charger, and it seemed like you could choose from 1 to 8 D-cells. I went for the cheapest option, which included one D-cell. The title said 1-8 pcs D cells, and it also said "+ LCD Smart Charger." I thought I was getting a great deal for $22.62, including shipping.

But guess what? I received one D-cell battery and a broken plastic case for it, and nothing else! No charger! And it took a whole month for the delivery to arrive. I was so disappointed and frustrated. I thought it must have been a mistake, so I contacted the company through their messaging system. There was no phone number provided, which was already a red flag for me.

I explained the issue carefully and even provided a screenshot of the listing, which I had saved when I placed the order. I always do that just in case something goes wrong, which had never happened before on any other retailer's site. But the company reps (never the same one twice) kept telling me that I received exactly what I ordered. I asked them why they were the only company on the planet selling a single D-cell battery for $22.62. Wasn't it obvious that a mistake had been made? But they avoided answering my question and kept insisting that it was my fault, not theirs.

It was so frustrating and unfair. Any other retailer would have apologized and fixed the error, but not Wish.com. They didn't care about keeping me as a customer. In fact, they seemed to want me to go away and never come back. It was like they chose the name Wish.com because they wanted buyers to wish they had never ordered from them.

I wrote a review of my experience online, and I even contacted my credit card company about Wish's fraudulent sale. And guess what? Suddenly, Wish.com saw things my way and said they would refund me. We'll see if that actually happens. But even if it does, I would never buy from Wish.com again. And I wouldn't recommend it to anyone else either.

I've been using Wish for a while now, and I've placed orders 11 times already. Currently, I'm on my 12th order, which includes five items at once. I've had some good experiences with Wish, but I've also had some not-so-good ones.

My first order was a sword holder, and it did arrive, but it wasn't at all what I ordered. It was completely different and cheaper than what it looked like in the pictures. Despite this, I didn't report it.

My second order was an Asian straw hat, and it arrived just fine. However, my third order was two different tapestries from the same seller, but what arrived was two of the same tapestry. I reported it, and support refunded it.

My fourth order was a printed poster, and it arrived well. I can't remember for sure how my fifth order, a figure, went. I think it didn't arrive since I don't have it, and neither did I give it to anyone. I seriously can't recall what happened.

My sixth order was also a figure, but it never arrived. I reported it to support, and they refunded it. My seventh and eighth orders were a "night light" (which is actually a very misleading description of what arrived) and a figure, both of which arrived well.

My ninth order was a figure, and it did arrive, but it didn't look like it did in the pictures. It looked like a cheaper version of it. I didn't report it, though. My tenth order was a necklace, and it arrived just fine.

My eleventh order was a katana sword. When Wish tracking said it had arrived, what had actually arrived was a letter from the seller enclosed in a little envelope, informing me about the seller using a different delivery service due to covid (what?), with the real tracking number. I reported it to wish support, and they immediately refunded it, even though I never asked for it. The support told me that they would be looking at this seller to make sure it's legit. The sword luckily did arrive eventually, however, it was not quite what I purchased as it was missing the symbol on it (the same seller sells the same sword without the symbol too, which is cheaper, but I payed more because I wanted it with the symbol). I contacted the seller three times, but didn't answer once. Now I wanted to contact wish support again to inform them about it, but suddenly it said I've been flagged for abusing the refund service, and now I can't contact the support anymore. What?

As for my 12th order, which includes two necklaces, one pin, one earring, and one wool coat, they are currently in progress. Four have been "shipped", but one is still "being prepared for shipment" even though it's been 3 days. I'm not sure how these will go, but issues wouldn't surprise me. On top of that, I now can't contact the support anymore if something goes wrong.

Overall, I have mixed feelings about Wish. While I've had some good experiences, I've also had some not-so-good ones. It doesn't seem like a place one would stay and use long.

Wish.com is a website that needs to be shut down for good! I recently ordered some items for Father's Day and my daughter's birthday, but I am yet to receive some of these items. I placed my order on May 19th, thinking that I would give it at least 2 weeks to be shipped, but yet I am still waiting for my orders. Each week I would log into the website to check to see where my orders were. When I checked on June 1st, it said that it would arrive on June 15th. I was hoping they would because I had purchased a gift for Father's day. June 19th came, still no orders. The dates have changed for these orders at least 3-4 times. This is what one of the item descriptions look like: I placed the order on May 19th, and should have been shipped since May 23rd, yet I have not received this item. Whenever I checked on my tracking information, it would give very vague information.

For example, on May 23, 2020, the item was ready for export origin, but there was no further information provided. The website's tracking information was not helpful at all. As of July 23rd, the website says that my order will arrive by August 27, 2020. Wish.com blames the delay on COVID-19 restrictions and limited transit between countries. This is just one order of 3 remaining orders that are just out there in oblivion! Wish.com has also pushed my delivery dates for the other 2 items that I have been waiting on since May.

When I tried to contact them via their customer service or help options, all I got was an automated response. There were no live agents available to help me. Wish.com's response was that my item may be significantly delayed due to shipping issues caused by COVID-19. They have adjusted the estimated delivery range to accommodate this delay. They appreciate my patience and understanding. If I don't receive my item, I can contact them anytime between August 27, 2020, and September 26, 2020, and they will be happy to resolve my problem.

I am very disappointed with Wish.com. I have asked for a refund, but I can't get any help there either. I feel like they have ripped me off and taken my money. Wish.com has no problem taking your money when you place the order online, but they don't deliver the items on time. I am so frustrated and angry. I will never use this site again or order anything from them!

I had a terrible experience with Wish and I would not recommend it to anyone. I made two orders, one for $65.48 and another for $63.00. After a month, I checked the shipping and found out that Order #1 never passed customs and Order #2 was marked as delivered in Toronto, even though I live in Winnipeg. When I contacted Wish, they offered me an instant refund in the form of Wish dollars or a refund to my credit card in two weeks. I chose the latter, but the refund was posted to my account immediately. To make matters worse, I was charged $72 for an order that I never received and Wish took the money right out of my bank account. I didn't notice until I reviewed my statements at the end of the month and realized that Wish had stolen my money.

When I tried to log in to my account, I couldn't find it and when I tried to reset my password, I was told that there was no email registered. It took me a week to finally get in touch with Wish and they acted like they didn't know what happened to my account. After a lot of back and forth, they finally said that they would send the refund to my bank account, but they couldn't tell me which account or for how much. When I sent them all the necessary information, they told me that their policy is to offer refunds within 30 days of the order and that they couldn't give me a refund anymore, even though they knew that they had deleted my account to hide the fact that the orders never showed up.

I am extremely disappointed with Wish and I think that they are a bunch of thieves. I would advise anyone to stay away from them because they are not worth the trouble. Wish, you are a bunch of $140 stealing thieves and I hope that karma catches up with you.

WISH, oh boy, where do I even start? Let me tell you, this website is a total rip-off! They have this "bait & switch" thing down to a science, I tell ya. I read so many positive reviews about them that I just had to give them a try. I've been shopping on eBay and Amazon for over 20 years, so I thought, why not try another alternative? Well, let me tell you, it was a big mistake.

First off, almost all of the products they offer are shipped from China. Now, I've ordered items from eBay that ship from China before, so I expected a delay in shipping. But the first item I ordered from WISH (which also shipped from China) was ordered on April 25th with an expected delivery date of "no later than" June 15th. Can you believe it? That date came and went, and the delivery date was moved to June 30th. And guess what? I still haven't received my order! I found the same item on eBay for about $10 more, and it shipped from California. I could have ordered it and had it almost two months ago.

The last item I ordered (also shipping from China) was shipped, made a couple of stops, and then was returned to the shipper. When I saw this, I asked WISH to cancel the order, but they said they couldn't because the item had already shipped. Even though it was returned to the seller almost a month ago and still hadn't been shipped out again. Can you believe that? I found the same thing on eBay for just a few dollars more, and I could have had it by now.

I stupidly ordered several items from WISH, and every single one of them has yet to leave China. And THREE of those items have a delivery date of June 1st. With today being May 30th, how are they going to get from China to me by June 1st? As usual, WISH will just extend the delivery date by a couple more weeks, and since they refuse to cancel orders and give refunds, only the buyer has anything to lose. I've already been scammed, WISH has been paid, and everybody but me is happy.

And don't even get me started on the "incredibly low prices" on WISH. It's all a bait & switch, and nothing more. The last item I ordered was advertised for $10.00, but I needed two, so I figured $20 + shipping. But what a shocker when the total came to $62! That's right, $62! And that's the order that was returned to the shipper for some unknown reason, so most likely the item will never ship again, which means I'll never receive it and I'm out $61.

To sum it up, DO NOT ORDER FROM WISH! They are a scamming, price gouging rip-off. Unfortunately, I learned this too late. I'm here trying to keep others from making the same mistake that I did. Stick with eBay and Amazon, folks. Trust me, it's not worth the headache.

Well firstly with wish, I ordered several items as I had been given a 50% off voucher on products (excluding postage). So I selected about 40 euros of stuff and went to my cart and applied the voucher which was accepted and deducted from the total ( I'm rounding up figures here and obviously the voucher didn't include postage which was apart from that). Anyway, I clicked on the option to pay by PayPal and was waiting to be directed to the PayPal site when suddenly I received a message that my purchase had been accepted and it was for the full price without the discount which I had applied and had been accepted. I wrote to wish and received what appeared to be a computer generated reply saying reasons why my voucher might not have been accepted. So I wrote back saying it had been accepted and deducted from the total and that when I went to pay through PayPal I was never redirected to their site and was sent instead a receipt for the full amount. Once again I received a useless stupid reply... much like the first one, explaining to me how vouchers work as if I were an idiot and hadn't used tens of discount codes in my life. Anyway I was angry so I left it. But I made my purchase around 12 August and to date have only received two of the lowest cost items... and the highest cost item... which was blue tooth earset arrived... but with one ear piece missing. Oh... and I also received a small torch which I hadn't ordered... happy days! LOL Anyways... to sum up this company totally suck. I will go back to using Amazon for more costly items or Ali express for the type of thing I purchased on wish. I've never had any problems with Ali Express and I urge other readers to give Wish a miss... really really awful company. Oh... and before I forget... about PayPal. Well I went into my account today and saw I had an automatic payment deal set up with Wish... I thought wtf? I hadn't knowingly signed up for any such thing and suppose it must be something that happens when you sign up for Wish and agree to their terms and conditions... so maybe that's my fault, but who really reads through that when opening an account to so some online shopping? Anyway that would explain why my experience paying through PayPal was so different to normal and the increase in price (or removal of the discount code) was applied without my knowledge. Never was I redirected to PayPal as normal... if I had been I certainly wouldn't have clicked on the pay button to a price I hadn't agreed to. Obviously I cancelled my automatic payment agreement to Wish with PayPal... but be very careful... I've never had this happen to me before and it feels like a total scam. Also I'm no internet virgin... I've been bought countless things online for many many years now from many countries and through many companies, yet this is the first time I've felt inspired to write a review. Big thumbs down!

I recently had an experience with Wish (wish.com) that left me feeling frustrated and disappointed. I ordered two items back in May of 2020 and was told that I would receive them by late May. However, as of August 2020, I still had not received either item. After the first month had passed, I started questioning them every few weeks, but each time they gave me a farther delivery date.

Finally, in August 2020, four months after I had placed my order, I received one of the items. However, it was not what I had ordered. I had ordered a large size, but the item I received was a child's size. I tried to return it before the 30 days had passed, but I couldn't find where to do so. They sent me to their Customer Help, but when I got there and logged into my account, it said "You have no orders yet"! I tried so many times without results, and I was getting frustrated. I furiously told them "why don't you make the refund yourself like all other merchants do" but they just sent me an identical email again. Their phone was useless as it sent me to the same merry-go-rounds as before. I knew I would lose this money, and I was really sick of them. I decided to stop wasting my precious time! However, I may try to have my credit card company put a stop payment.

I still don't know what awaits me IF/WHEN I ever receive the second item. This company lures people with their ridiculously low prices, i.e. $2 for a pair of shoes (sold elsewhere for $30), free shipping, prompt delivery, etc. They have the Chinese sellers ship directly from China to you. Yes, I know, all stores sell Chinese items, but they offer them AFTER they've received them in their stores and they take the shipping responsibility. Also, if something's wrong with the item, they promptly exchange or refund your money without any more ado. But anyway, I don't care where the item comes from as long as the merchant is transparent and quickly refunds you when it's the wrong item. THIS COMPANY SHOULDN'T BE ALLOWED TO DO THIS KIND OF BUSINESS. I KNOW BETTER NOW AND SHALL NEVER EVER BUY FROM COMPANIES OF THIS KIND.

P.S. I forgot to tell you they give customers' data to the Chinese sellers. A few days ago, I mysteriously received a package though I wasn't expecting any as I didn't do any more shopping online. It was another item like the previous one and also the wrong size too. It came from a Chinese Co. I immediately contacted wish.com about it, and they responded with the same emails they had been sending me when I told them I couldn't find where to get the refund. I was able to get to this Chinese contact and asked them why they sent me something when I never ordered anything. They said somebody will answer in 48 to 72 days. I'm still waiting. In case you receive an UNSOLICITED order from them, this is their info according to their label: BBTEX USA, Inc., 317 E. Redondo Beach Blvd., Gardena CA 90248. They're known to rent temporary places in America (just like wish.com). Now I have the task of finding out if they charged my card! Grrrrrrr! Sigh...:(

It finally entered my little brains that it ain't no free lunch. So I'd rather pay the full price and get it over with without aggravation and wasting golden time. I apologize for my lengthy complaint, but I hope it helps others avoid the same frustration I experienced.

Wish took out a whopping ?151,95 from my bank account via PayPal WITHOUT MY PERMISSION and sent me this table and chair along with 5 other items in 4 separate packages. I haven't even opened the table and chair yet because I've been trying to figure out who made the order and how to return the items for a refund since I don't need any of them. After finally agreeing to give me a refund, they placed a charge back on the items. It's been 11 days now and I've been trying to send pictures of the items to customer support for a refund, but they blocked me from accessing customer support and demanded my identity card. I've submitted my ID card multiple times and even sent every other ID card I have, but still no response. It's been a month of pure torture and no one is talking to me anymore, even though there are charge backs on the items to show that I will get a refund. If I had known about these issues beforehand, I would have never saved my financial information with Wish. They've proven to me that their site is not secure enough to save financial details.

When I reported the issue to PayPal, they told me that Wish promised them that I would get a refund since they placed a charge back on the items. But how am I supposed to get a refund with an expiring date without going through the proper process of returning the item? Only God knows! I've been sending photos of the items I received to Wish's general customer support email for over 2 weeks now, but they're not responding anymore. They're not even willing to discuss how I can return the items and get a refund. When the first item (lingerie) arrived, I told the Wish customer support agent that I wanted to reject the item and every other item that would be sent to me so that my money could be refunded. But they kept telling me that their rule is that I would receive the items each time they were delivered until all items were fully delivered, and then I could ship them back and get my money refunded. NOW, BECAUSE OF THEIR UNWILLINGNESS TO DISCUSS THE RETURN SHIPPING AND REFUND, I AM STUCK WITH DIFFERENT KINDS OF ITEMS THAT I DON'T KNOW WHAT TO DO WITH (EVEN THOUGH THEY PLACED A CHARGE BACK ON THE ITEMS TO INDICATE THAT I AM GETTING A REFUND. WHAT A CONFUSION). The things they sent me are either damaged or fake. For example, the 2 human hairs they sent me are fake (made from rubber), the color of the 2 seat covers is dull (doesn't look bright like I saw on their website), and the lingerie set came torn. I'm going to have to throw all of these items in the trash because I can't sell them or give them away as gifts.

NOW, I UNDERSTAND WHY PEOPLE ARE AFRAID OF ONLINE SHOPS.

THIS IS MY WORST EXPERIENCE WITH ONLINE SHOPS.

IT IS A COMPLETE NIGHTMARE!

I downloaded the Wish app this morning (Wed. 11/11/20) and boy, did I learn a lesson. I should have read all the reviews first! When I logged on for the first time, I was prompted to create an account. After doing so, I was redirected to a page with a "Bonus Wheel" that I could spin to win various numbers representing how many products I could choose in a "24-minute spree" at significantly reduced prices. I decided to give it a shot and chose 10 items at their clearly listed, reduced prices.

When I proceeded to checkout, they already had my payment information for a "secured and easy payment process." I filled in my address and all pertinent information, but at completion, the page redirected itself off checkout. A notice popped up saying "continue with order details here," which I clicked on. However, at the bottom of the page during the entire checkout process, a red sliding bar remained that said "slide to make payment." I didn't realize that clicking "continue with order details" would actually complete and order my order! I hadn't even selected the correct version of my address.

To make matters worse, when I received the order summary, all the items I had ordered were not at the prices listed during my "special spree/bonanza wheel" charade. They were all at least double or triple the initial prices listed. I was preparing to delete every item but one when I noticed that they redirected me at the perfect time.

I struggled to find a customer service number to cancel the entire order ASAP, but to my horror, there were absolutely zero numbers affiliated with Wish. Not even an online chat with a real person. I found the customer support within the app, but it was nothing but a robot spewing out three preselected choices at a time that had nothing to do with anything a person might run into problematic wise. They gave me zero option to explain or select to speak to a real agent.

I found one number online, but when I called, a recording told me they had "no call center establishment" and to send an email explaining my issue to ***@wish.com. I did this, only to receive a prompt response telling me to go to [protected]@#$%^&*/? (whatever) - which took me straight back to the robot.

In the end, I had to play with the less than proficient robot, cancelling one item at a time per session with it. Each time, I was told that my money would take up to 14 days to be refunded. My only hope is that there wasn't enough time for them to deduct any money.

I will never deal with this carefully orchestrated, scandalously devised online debauchery again. They've somehow been able to keep afloat, but I will absolutely make sure to spread the word as well. Please note the pictures of two examples of their advertised prices compared to the prices they hit me with at checkout.

È più di un mese che cerco di comunicarvi in nuove indirizzo di posta elettronica, dopo aver compilato almeno 100 volte il nuovo indirizzo con tanto di fotografia di un mio documento, come da voi richiesto tutto quellu che ottengo è: ops qualcosa e andato storto... Riprova se non si risolve faro I prossimi acquiti con amazon anche se più caro ma, meno problemi!

MY GIFT CARD #[protected]

DECLINED TRANSACTIONS:

4/30/23 2:41 PM-O6002F3B5FEB---------10.06

4/30/23 2:41 PM-O6002F3B5299---------- 7.59

4/30/23 2:41 PM-O6002F3B57E4-----------7.59

4/30/23 2:41 PM-O6002F3B4CA8-----------7.23

4/28/23 10:10 AM PENDING -O1001AECAF50- 7.61

4/28/23 10:16 AM PENDING -O6002F3B66468- 7.52

Please reply [protected]@yahoo.com

facebook account: johnnychele proctor

I am writing a review about your inability to resolve my problem and how many text we had to do to try and make an attempt for a refund of two item cost for both $5,50 It took up more time then the money I will be out from trying to communicate with this site. They keep answering with a stock answer even after I tell them that I can't get in to view my order and press the return button This is the second time I had a problem dealing with Wish.com. This time I learned my lesson, never use this site AGAIN!

Just a friendly reminder that this site is not reliable be very weary if you do buy something from them, make sure you like it because returns are a [censored]

hand down on Wish.com