Menu
For Business Write a review File a complaint
CB Online Shopping Wish someone hacked into my wish accounts and use my card that was stored on my wish account and ordered stuff and had it sent to a different address
Wish

Wish review: someone hacked into my wish accounts and use my card that was stored on my wish account and ordered stuff and had it sent to a different address 12

D
Author of the review
10:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My Google account was hacked and then they went in and hacked my wish account and re change my password and ordered stuff from the credit card that was my fiance is that is stored for my wish account. I need someone to contact me as soon as possible. I am a victim of fraud I didn't place 3 orders with you guys but the nearest light tenor a different orders that I did not place I already have contacted the bank in cancel the card but the stuff was already paid for it being shipped out and will not let me cancel it please call me at [protected] my email is jankowski.[protected]@gmail.xo. thank you again Please contact me this this you is serious as soon as possible thank you to dacota jankowski

Update by Dacota
Nov 14, 2018 10:22 am EST

Someone went on my wish account hacked into it and ordered all want to shed off of the card a cargo stored on my account

12 comments
Add a comment
M
M
maybemaybenot
US
Send a message
Nov 15, 2018 2:44 pm EST

exact same thing just happened to me..my order is being sent to an address I don't recognize: Roman Sayanov
3501 Jack Northrop Ave
Suite #AGJ420
Hawthorne, CA 90250
United States

WISH is useless if you need customer service. The phone number isn't answered it just redirects you to the web site which wants you to send a dubious email.

A
A
Aroundtheworld
US
Send a message
Nov 28, 2018 5:44 pm EST

Hi! Same here, happened on 9.November 2018.

Person who hacked into my account:

Sergey Korolev
Ignatovih 17k38
Perm, Russia 614066

No help from wish yet.

B
B
Bree Sters
US
Send a message
Jan 07, 2019 8:26 am EST

Same here, thankfully i just got a new card and i hadn't logged in the card information on Wish yet so they couldn't buy anything. but it was someone named Roman Sayanov in New Jersey. Should I just deactivate my Wish account?

P
P
Pancakedrawr15
US
Send a message
Jan 12, 2019 7:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Bree Sters

Same person in New Jersey hacked mine too. I didn’t realize until I ordered something and saw the address it was going to.

R
R
Random_chick
US
Send a message
Mar 21, 2019 6:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same here. Same person in New Jersey. Luckily I caught it before I placed the order

View 0 more photos
J
J
Julia Bengtson
US
Send a message
Nov 03, 2019 12:58 am EDT

I have the same address for mine as well what the hell? With a different name though, a really weird one

V
V
VicCR
CR
Send a message
Apr 15, 2019 5:13 pm EDT

I had a time without use my wish account, and when I try to order something it ask for a payment method, I use the same card that the last time... I didn’t realize the mistake until I check the order... they refunded it automatically 3 days later... I check the option of Same as shipping address... and this appear.
I didn't lose money but now I have to change my card and why he have access to my wish payment info... I only use my account in my phone... I'm from Costa Rica.

View 0 more photos
K
K
Krhineheart
US
Send a message
Apr 22, 2019 8:41 am EDT

Same thing just happened to me. I haven't ordered from Wish since November and that order was fine but last night after I placed my order I noticed my shipping address was to Roman Sayanov in New Jersey. I use PayPal with wish so it doesn't appear that any damage was done.(no fraudulent orders) I was able to change the address so at least my order will come to me

R
R
Reone Stueve
US
Send a message
Apr 25, 2019 8:33 pm EDT

SOMEONE FROM WISH USEDED MY CREDIT CARD, LUCKY MY BANK CALLED ME TO VERIFY IF I ORDERED 300.00 IN STUFF FROM WISH

N
N
Nickbst_now
CA
Send a message
Jan 06, 2020 4:33 pm EST

My wish account got hack yesterday. I sent out several email to wish but no reply. Have anyone got wish.com to reply back to them yet?

R
R
Rosie Malezer
US
Send a message
Jan 20, 2020 11:10 am EST

I have no access to the Wish web site for many months now. Going to Wish.com and asking for my password to be sent to me results in no response as they respond only to the CURRENT owner of the account.

I pay for products as I receive them as I have no way to report that the item has not been received, was received completely different to advertised, was received but never ordered by me or was received damaged.

Please tell me how to get my Wish account back from hackers who now seem intent on also stealing my livelihood.

When I went to a web site in general chat of wish on the day my account was stolen, I found hundreds of messages to wish on the very same chat board from users who were in my exact predicament. It is hard when Wish, Poliisi, Klarna do not care enough to help, but even harder when I have no voice as I am Deaf.

S
S
samsiarahaedyn
Sweetwater, US
Send a message
Jan 25, 2020 6:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Someone ordered on my account as well.

View 0 more photos
  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category