Wish
Reviews and Complaints

I've been receiving this message since April 12th, 2020. I've sent copies of my drivers license 3 times. The following is the message I receive ;
##- Please type your reply above this line -##
You have a new message from the Wish Support team relating to ([protected]).
To add additional comments, reply to this email.

In some instances, the order went through only to be refunded within a few days. I can be reached at [protected]@yahoo.com for any additional information.

Thank you,
Rozalyn Adams

In the month of march 20/20 I placed several orders I haven't received yet. Have been trying to to reach out to you but getting the same response. Here's my orders.. A yellow women's fashion sleeveless slim sexy short bodycon rompers xxl, burgundy women tracksuit two piece outfit top fitness autumn velvet suit xxl, sexy lady clearwear play party bodycon rompers trouser, red stretchy strap long slim mini dress sleeveless, yellow women's vintage verical striped mini sexy button cami dress

I placed an order in the 30th of April, in which 3 items were supposed to arrive by the 18th May and the other on the 19th.

I've been watching the "tracking" of the orders religiously, and all I can describe it's as is absolute shambles. One of the orders haven't been updated since 12th May, another hasn't been updated since 6th May, one of them hasn't been updated since 5th May, and the last one hasn't been updated since 7th May! This isn't good enough, I expected all of these items to be updated regularly and my items to be here by the given date! I even had a pop up from the app saying the orders were being delivered faster than expected.

I'm appalled to have ordered from Wish and I would like a refund on all of my shipping. I'm never ordering from Wish again after this experience.

Hi I purchased a Wireless GSM SMS security system
Order ID: 5eb0a811a0cd9b1c447f3958
It still says it will arrive by today yet it hasn't even left China as of yet. I have only ever purchased 1 other item through Wish and so far have not been impressed with the service.

View Order Details
Arriving by 18 May 2020

Last Location: China
Tracking #: WI000428999605FPL
Carrier Site
May 15, 2020
Arrive at logistics service provider
China
May 12, 2020
Issued from EPC warehouse, WISE_SH_IV, Shanghai, CHN
China
May 11, 2020
Arrive at EPC warehouse
China
May 7, 2020
From the opening sorting center, Shenzhen, CHN
China
May 7, 2020
Arrive at the head sorting center, Shenzhen, CHN
China
May 6, 2020
Luggage, Shenzhen, CHN
China
May 5, 2020
Wishpost order has been generated
China
5 May 2020
Processing Order
4 May 2020
Placed Order

I appreciate that at present there may be delays but I thought this would have been allowed for when sending and giving an update.
I hope it will at least leave China soon. Regards Grant Taylor

I recieved a small envelope from wish and it was empty. There was no info inside and just the address label for shipping.
From: PO Box [protected]
Taipei, Taiwan (R.O.C.)
NameEN Sku
Hanging pendant
GFA7HH401234-GD weight 0.036kg
I couldn't locate the item in my orders or figure out what it was since I order a lot! Thanks for any help you can provide.
Jamey Byers
140 Waterway Ave
Satsuma, Fl 32189 USA

I have sent proof of payment to wish and not had any delivery apart from 1 item of a 3 part order I'm am still waiting for the other 2 pierces to arrive and 3 more orders
I have had a lot emails from wish all contain no relevant information
The address given in the UK IS A FALSE ONE and I Intend to notify the police and the bank that this has been a fraudulent transaction
MY EMAIL ADRESS IS [protected]@live.com

Item specifics
Condition:New without tags :100% new, unused, unworn item with High quality.
Size: One size
Style:Handbag
Material:Leather
Features:
100% Brand New and High Quality
Material: Canvas
Closure: Zipper
Color: show as the pic
Measurements: Length: 44cm; Width:19cm; Hight:30cm
Qty: 1pcs
Please note that slight color difference should be acceptable due to the light and screen.

I purchased this hair in 14 inches with another item, totaling 34.75... Immediately after purchasing/processing this order, I realized I wanted the same hair weave in 12 inches as well. I then proceed to ordering it and the wish system locks me out, debits my account, gives me a confirmation # on the 2nd order (20.00), as well as the 1st order previously made (34.75), puts a message on my screen and advises me to contact customer support. This was on april 30...

Because I could get no one in their customer support dept to answer, and there was no phone # listed to speak with anyone at wish, and my money for both orders was already out of my account, I cancelled the 1st and 2nd order... The same day or within 24-48 hrs., I was fully refunded for the 1st order of 34.75...14 days letter, I still don't have my 2nd order credit of 20.00 for my 2nd order; this is the order that locked me out - after taking my money.

I see from the many complaints, this occurs often... No one to talk to at wish, lots of emails from customer support with no real answers are being sent, no way to reactivate your account or how to get your money back... It's ridiculous and a crying shame!

If my money isn't back in my account tmrw morning I will call the bbb, and if wish gets shut down, so be it. Enough of this back and forth... You hold even customer's twenties, you get rich!

Well I have been trying to make a purchase and I done sent my Identification card and everything to you. I have not been able to make a purchase and I still have not received my packages yet from last month and also haven't heard from y'all at all since then.. Now I cannot use my wish account to do anything

To whom it may concern,
I purchased the two items above and paid for express shipping . Two weeks later and so still don't have them . I want a refund for this non express shopping.

Sincerely
Kirby A. Morrison
[protected]
[protected]@gmail.com

Seller contextlogic australia pty ltd sellers transaction i. d 8hd273140d897673j I brought 3 moblie phones cost $210.00 they dont work they have no service I need a refund
I did post them to the address pay pal gave to me I posted to the a.m. p. centre 50 bridge st sydney but the phones were returned to me as contextlogic have moved my tranaction number is
i. d ont98442xk990923p contextlogic have taken my money and I need my $210.00 returned please
Regards caroline thomas [protected]

Still waiting for a simple order of an I pad cover. Ordered Order # Sea5bbd14510512185db407d Black Leather I pad cover. Total cost 16.80

Store: vigoroso

Tracking # [protected] receive 404 error message.

Noticed that this is not a new thing with Wish.com. What a way to lose customers easily. Can't speak to anyone, can't cancel the order.
Very upset and disapointed.

Keith Ente, keith.[protected]@verizon.net

Made me wait over a month and a half now telling me to be additional month-and-a-half I want my money back your customer service does not exist it's a f****** computer now I got a computer saying my complaint is too short I have to make it longer it's pretty simple you took my money and gave me nothing give me my Goddamn money back there's that longer

I have 3 unauthorized entries from Wish on my credit card. Fortunately one of these entries is a credit back into my account for the amount taken out earlier. Then there is $85 taken out of my mastercard on the 7th May. I have no idea what these entries are about. Can you look into this for me? There are no other details for these entries! Can you please reimburse me for the $85 debited on the 7th May 2020 and I would also like to know how these transactions happened without me knowing?

Thanks, Rachael McClelland.

I am having to stop buying from your site as my card since updating it on your system doesn't want to register that it has been updated as there is always a payment issue never had an issue before but I have tried to resolve this but to no avail to this end after years of happy service I am having to withdraw my service to you and your sister company cute which I am still waiting for two orders purchased on my old card if I don't recieve them soon I wil be applying for a refund

never received my order and just was told so many times it was coming and gave me a tracking which told me nothing. I have asked for a refund and now they told me it was refunded in April and I paid with Paypal and they have no record of this refund. it's just another story for me to get upset about. I am 85 years old and needed these things badly. It is now May 8th I am tired of their stories. they gave me some transactions numbers that tell me nothing order #5e89a22c68213af965716d4d says fast delivery for a box of gloves and 5-10PCSMasksKN95 MASKS for $32.00 now I want a refund please ADELE CAMPENNI MY EMAIL IS [protected]@yahoo.com

I ordered a coloring book to be sent to post office box 431 Iron Station North Carolina 28080. I received an email confirming that my order was delivered only to find out that it was delivered to somewhere on someone's front porch / door in Dallas North Carolina. I do not understand how either of those two have anything in common and got confused with one another. I do not have any way to contact anyone or actually get some real support on how to get my order to me correctly. It was an adult coloring book titled "I [censored]ing hate you". Tracking number 9341989685090127020777
Order id 5eaa695b73cd140e58a7d498
My email address is riggs.[protected]@gmail.com
It would be nice if someone could contact me back immediately. Someone other than an automated message log. Thank you and have a nice day

I ordered a bunch of stuff from wish such as shirts, phone cases AirPod case and pillow case and etc and when I go into my order history section does this mean it's cancelled my order or what does it mean because nothing comes up at all and I've been waiting for at least 2 months for my order to come in and nothings coming in, everything's gone apart from 1 item I spent over $60 and it's all gone from my order history please get get back to me asap because I wanna sort this problem out thanks !

I was first asked to send in my bank statement which I had a prepaid card so after months of dealing with that and not being able to order they said to send my id my account is still locked and now for the 2nd time the $30 I put on there for my wish cash is gone and this time it's not being fixed I think they should unlock my account give me back my money and do something extra for the trouble

In the last 2 months I was charged to my credit card for 2 items i never purchased. One was fully refunded to my card and the other was refunded but to wish dollars! totalling 27 $. I want a credit back to my credit card not for future purchases. This is fraud and not an authorized transaction by me.

Cancelled on Apr 21, 2020
Store: szsjty
Luxury Diamond Glitter Case For Iphone X Xs Max Xr Bling Crack Marble Case For Iphone 7 8 Plus Case 6 6s Plus Case Ring Holder
Multicolor, Iphone 7/8, Qty 1
Order #: 5e9edd1a694818b3a8d88b01

since then i have cancelled my credit card as the first mistake the month prior was for $336 dollars!
i have tried to reach their support but been told someone will get back to me in a few days, sev times now and no response