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PDFFiller review: They posted fault info and charged me without warning 147

K
Author of the review
8:32 am EDT
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I used the website www.pdffiller.com, but it was mentioned that it was for free. After I converted my files, these jerks didn’t warn me and charged for $100. WTF? They haven’t told me that this service would be paid, ‘coz on the website it was mentioned that is was free. So be careful if you use this website or leave comments if they have charged you without warning.

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147 comments
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Sawyer McC
US
May 01, 2023 12:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged almost 200 dollars for a subscription I remember canceling after the free trail. The only messages I received from them were nothing about this charge until it happened and only were sent on April 5

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YaYa0102
US
May 08, 2023 5:56 pm EDT

I was suppose to be charged $8 a month, and I was charged $102.71 just now. I need my money back and I need this subscription canceled. This is a scam.

Account ID [protected]

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MaryAngel88
US
May 09, 2023 2:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

04/28/2023 I was charged $96. Unauthorized!

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ryan_k
Warrington, US
May 09, 2023 4:06 am EDT

You billed my account for an entire year of subscription after I had canceled my subscription five days previously. The email connected with my account is rkillenbeck500@gmail.com. I thought I had entirely resolved this and cancelled my account as that is what your website indicated. However I was charged regardless.

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pinknoisesuperstar
US
May 20, 2023 2:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Most people will use the app for a free PDF edit, but PDFiller asks you for a free trial to use the service. Well, you use the free trial and by default they put you on a subscription plan for a whole year, for 144 dollars. An absolute scam, this company should be destroyed.

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Sashank Machiraju
US
May 23, 2023 3:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did not subscribe to this service and got charged unexpectedly. I was charged $102 for this and i will not be using this service at all.

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Riss Collins
US
May 29, 2023 6:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got charged 156 dollars which I cannot afford why did this happen please sort me out refund. I don't understand how you can just take my money for a whole year I need that money for my children

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Jacqueline TM
US
May 31, 2023 2:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This app has been trying to charge my card for $96 dlls the yearly subscription,I cancelled the free trial a while ago and it’s still trying to charge my card,why? I need it cancelled for real.

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Ahuvi
US
Jun 03, 2023 5:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

May 27, 2023

I was charged 158.4 dollars without any notice that they will be charging my account. They should have given a notice first if a customer wants to continue his/her subscription.

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Lia Datiashvili
Tbilisi, GE
Jun 10, 2023 11:14 pm EDT

My name is Lia Datiashvili. I was charged 96 Euros on June 3 2023. I last used your service about a month ago for one document and payed approximately 2-3 dollars. I considered that a one time payment. Please resolve this issue and refund the charges you made, as I wasn't aware of them.

My email: datiashvilimarita@gmail.com

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Angela98@
Toronto, CA
Jun 25, 2023 3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $144 for a service I never used I only tried the free trail and I woke up to a $144 charge please I need my money back I don’t understand why this people steal money from you all in the name of free trail that is absolutely ridiculous and theft

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Izzati Hazwani
US
Jun 25, 2023 4:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PDFFiller review: They charged me without warning on 13/5/2023 amiunt $96 I’m so pissed off and they didn’t even remind me. The first time i use this they charged me also but the page say it’s free.

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Bz1610
London, GB
Jun 26, 2023 8:58 am EDT

Signed up for free trial which I immediately cancelled, same day, realising I couldn’t actually use the form I wanted on my phone properly. Today, a month later, I have been charged a hefty subscription fee! Have requested refund, will see what happens. Not processing subscription cancellations is pretty unsavoury!

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Anuta Mukherjee
US
Jul 01, 2023 11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for a free trial in 2021 and cancelled the same week. I got charged in 2021 a month later, 2022 and in 2023.

Didn't receive any warning or emails. I will be disputing this!

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Nathan Fahlman
US
Jul 02, 2023 2:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Never heard or even seen PDF filler before so obviously I’ve never signed up for this, I had some emergency money in my PayPal account my mother sent me . You guys randomly charged nearly 30$USD for pdf filler on my account, I changed my password and emailed seconds after seeing the billing email

Charged June/24/2023 03:06AM

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Ardene Liniger
Clinton Township, US
Jul 05, 2023 8:01 pm EDT

Have a charge on my account for 120 I do not have any contact with this company. Need refund. Ardene liniger. Charge 6/3/23

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Joel Recio Hurtado
ES
Jul 18, 2023 5:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Good morning, I just received a refund. Thank you very much for the help. The case can be considered resolved.

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Lachuné
US
Jul 22, 2023 5:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company took $100 dollars out of my account with no notification. I want a refund! I do not think it’s fair for too guys to take so much money from someone and no way to contact support to get it back. This happened 06/15/2023

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Pauline Whyte
US
Jul 22, 2023 7:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You have charged my visa card twice without my knowledge or permission for a service that we didn't want and haven't used. I would appreciate a full refund for this

Yours sincerely

Pauline Whyte

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Joel Recio Hurtado
ES
Jul 25, 2023 1:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On Saturday they charged me €86.34 from PDFfiller (pdfc.co), when I have never registered on this page, let alone subscribe to it. In fact, until I saw the bill and investigated, I didn't even know her. I spoke to support and they said they would refund my money. I hope it's true and I get my money back.

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Hanie HML
US
Jul 25, 2023 6:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did not subscribe any of your plan. Please REFUND MY MONEY. I WANT TO CANCEL MY UNAUTHORIZED SUBSCRIPTION. Keep emailing me asking why I report this, but NO ACTION taken.

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Tamara Simunovic
US
Jul 26, 2023 1:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

July the 18th I tried pdf editor online (just that day) and then cancelled the free trial. That same day they charged me 1036 CLP, which is about 1.50 US dollars. I did not authorize this. I would like a refund. My account ID is [protected].

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hanieh jafarzadeh
US
Jul 26, 2023 6:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You have charged me for 96 $ for the service i have never used !

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BullShando
Lubbock, US
Jul 29, 2023 7:11 am EDT

I keep getting charged $21.65 every month for SUPPORTPDFFILLER.C [protected] MA. I cancelled my subscription a while back, but there’s been charges for that every month since then.

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Shaniqua Appleton
US
Jul 29, 2023 12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I used this site for a school assignment back in June and have not used it since! I was charged 96 from this company on the 21st! I did not subscribe or anything. As a matter of fact , I deleted my account in June after completing that class. I have been trying to contact this company for my money that they stole and an explanation!

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Chermene mesias
Angeles, PH
Jul 29, 2023 2:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’ve been charged 1,232.55 every month even though my account was already deleted and unlink to my credit card account.

I Would like to refund my money back to my credit account.thank you

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Winnie86
Northwold, ZA
Aug 05, 2023 5:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged an unapproved annual charge. I do not even have this app?,

How did you get access to my new card details- card is 2 weeks old?

Please refund or supply steps to take this further.

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Elli Litsi
US
Aug 05, 2023 8:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My card has been charged with 96,00 euros for no reason since i have not subscribed to any for your services. I need my refund . I have already contacted tour support team, no answer.

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Eugene Chee
US
Aug 06, 2023 10:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I believe I've been incorrectly charged on my Malaysian Bank account today.

I subscribed to the trial period and never agreed to pay the almost USD100 subscription.

Where can I cancel that & seek a refund?

Kindly assist...

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Roger Naidu
US
Aug 08, 2023 2:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Started a free trial but found PDF Filler to be useless for my need. I cancelled the trial immediately. A month down the line I find ZAR1784.00 (about $96) taken from my account. This was not authorised by me. This is a scam. BEWARE OF THIS COMPANY.

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Marilyn Hobson
US
Aug 13, 2023 2:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

$145.80 has been taken from my account which I did not authorize. I've already contacted my bank and put it in as a fraud. So I did advise you to give me my money back on to my Visa immediately.

My email address is marilynhobson50@gmail.com

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Hoang Phu Dinh
AU
Aug 15, 2023 2:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

10:47 am on 10/8 I have been deducted from my account with the amount in the bill is $304 I really don't understand why I have been deducted so much and I have not received any email about the amount that I have to pay. i want all my money back

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AlfDisplayName
Scoresby, AU
Aug 22, 2023 4:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This should have ONLY been a verification charge.

WHY has it gone through?

i.e. why not cancel before the outstanding charges get processed!?

WHY did you refund less than you charged?

Debit: $1.99

Credit: $1.92

AND I now how additional charges of 0.06 on top of that!

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Joy Kelly
Highton, AU
Aug 22, 2023 11:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The incident happened on the 11th August 2023 I used PDF to sign a claim form only once on a free trial & was charged $242 which was taken from my bank account & I want a refund

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blue print
US
Aug 26, 2023 7:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have only tried for a day this pdf filler you charged me ..please refund me

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KKfromSouth Africa
Johannesburg, ZA
Aug 27, 2023 8:14 pm EDT

Yesterday (20 August 2023) I wanted to sign-up for the free trial but did not finish. However, I was charged over $2 and that is a lot of money in South Africa. I cannot afford to be charged for a service that advertised a 30-day free trial and that I did not use.

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Craig Tucker
US
Sep 03, 2023 8:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Couple weeks ago I download this app to apply for a police record. The free trail was less than 2$ and they decided to take 144$ out of the card I was using. I would like a full refund please.

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Davida Barner
Calumet City, US
Sep 03, 2023 11:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was just charged $96 and did not authorize this charge. I do not have the money to support this charge and I am not utilizing the services. I would like a refund of this charge.

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CArnold030382
Cape Town, ZA
Sep 04, 2023 6:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

REFUND - ACC ID [protected]

Cancel subscription

Notification received:

Your subscription was cancelled on 08/18/23, and your automatic payment renewal has been cancelled

please refund my $105.60 and pay it into my PayPal acc @Carnold0303

Email: chanelle030382@gmail.com

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genelooram
Bischofsgruen, DE
Sep 09, 2023 7:24 am EDT

The charge was made on 28 August 2023 to my account. I have no idea why this charge was made.

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