Zong Pakistan
Reviews and Complaints

Sir Actually Iam complaining About Weak Signals of Zong Services
And their is very very Poor Internet Services Provided in our Village
And Sir Population Of our village is round About 6000 out of which round about 3800 population use Zong Sim Services.. and day by day the users of zong sim decreasing due to the poor facilities of Zong..
In whole day only 2 o 3 hours we are provided with 4G facility and in the remaining day we even dont call to someone because of the poor and weak signals..
We have a tower of Zong here in our Village but sir they switch off the tower and steal oil from that and u must be know that in our village their is also shortage of electricity so they dont use generator to run the tower..
so sir this is a humble request to you that please kindly take Action on this issue because if u dont take action on time so our whole village will convert their network from zong to another network and u know this is a very big loss for the company that they loss round about 3800 users at a time
so i request to you sir that kindly take action on this issue
Thanks
your User
Awais Khan Khalil
contact# [protected]

SUBJECT: APPLICATION FOR INSTALLATION OF MOBILE PHONE TOWER
To Honorable Director of ZONG
Respected Sir,
I am Interested in to installing ZONG Mobile Tower. There is no ZONG tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 2G/ 3G/4G signal due to low network coverage in our area. I have a 10 kenal place in District khyber tehsele bara aka khel mada khel Akhoon talab sadiqulah kaley. This is very papolated & speared area.there are 10000 peoples levid in thes area.
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Name.Hikmatulah son of Sadiqulah
Contact #: [protected] [protected]
Address: Distric khyber Akakhel madakhel Affords khoon talab sadiqulah kaley.

last month of February 2020 an employee of ZONG company leaked my personal information that was registered on my SIM and the company is not taking the notice of employee who have done it the information includes my name registered on SIM number address as well as call logs not only mine as well as my friend who have the ZONG company SIM information is also leaked. The issue is serious higher authority should take an immediate notice.

Dear Zong Owner.
I'm a Zong Old Number :[protected] Customer of 2019 Please give me my 2019 return Balance on my Number in 2020.

Im facing problem to very low speed of zong 4g for last 3 hour

Respected athurites this is sajid ahmad khan belong from peshawar, sir in our area aslam dehri located in on pajjagi road peshawar city, sir this is to inform you that in our area zong internet is not working, the signals strength is accurate but the network is not working I don't know why, and specially when there is loadshding in our area the networks disappred for an hour, like what the [censored] is this, we are frusted with this [censored] till from 4 months, the signals tower is located near to our house but what is this sir, in our whole village this problem is occurring, we complaint to service center but they didn't took it seriously why? Ufone and other network are working properly, it's is to inform you that please kindly take it in serious notice. This is my number [protected] you people an contact me, and you people can ask it from every or any one in our village,

Dear Sir/Madam,
My mobile is destroyed by un-favourable circumstances so when I switch on my sim in mobile so zong sim showed me invalid Sim and the remaining message are on my screen,
MSISDN:[protected]
Name:Shah Khalid
CNIC:[protected]
IMSI:[protected]
Active date.09-02_200
So I need my sim at any condition or request because my most contact person are gone from me in ..
So plz help me to given my sim back..
My sim number [protected].
Syed Junaid Ahmad
From Mardan..

Mohallah Landicham Village Sowaryan Tehsil And District Mardan

My number is [protected]. It had been a long practice that daily from my account from Rs 4 or more are deducted. I stopped recharging my account. after months this month I recharged and again without my usage heavy amount is started deducted. The helpline has no answer to my question that on 11/12/2019 and. 12/12/2019 till noon I neither made call nor used net, yet around Rs15 are deducted. My request is pls stop this nonsense deduction

company should provide 4G performance all over the city Equally but here on Gulzar e Madina Road
i got poor network strength of zong 4G even on my data sim i got too much poor working of zong 4G
the problem is from last 6 months Dear Company holders Try to improve your Performance not go toward poor service ln advertising its look like its pakistan best 4G network but i don't think so even i heard about your bad performance from some strangers So plz try to solve it

Dear CEO Zong Pakistan;
i would like to pay your kind attention regarding ignoring my Village which is on the boarders of China (Kilik & Mintaka), Afghanistan (Dilisan & Hapochan) and not providing your service, we were depening on PTCL landline but unfortunately now they showing their monopoly and our landline are off due to an excuse of upgrading their system with telenore . i personaly like Zong service and wish you to install tower in my village for which any assistance you need i will provide .

Village Misgar, PO Misgar, thsil Gojal, Dist HUNZA GB Pakistan

Fazal Din Baqir
email [protected]@yahoo.com
0092 [protected] Home Misgar
[protected] DXB

This [censored]ty company doesn't care for their services anymore at least from last one year. Especially in the evening time from 6 to 12 pm their internet service is too slow to do any kind of web surfing. I had made a complaint an year ago and its the same. These [censored]ing [censored] can't even upgrade their services in a whole year in major city of Lahore. And I am not the only one complaining about their customer care.

I have been contacting the customer care but they are useless and unethically treated. I am using Zong network from 7 years. I told them that I have topup my account with 250 rupees but my balance in my account shows only 150 rupees. I asked the customer care how can it possible that I have not any use of balance. I have just checked my account balance it's shows only 150 rupees. I am very shocked. Customer care representative said wait for half hour and your balance will be shows what you have but invain. I have lost my business activities more than 1 million rupees. Who is the responsible for such misuse of my balance. I am not satisfied with zonh services. Please resolve and contact with me as I am a valuable customer. My all conversion is saved in recording with the Zong customer care. I am looking for a positive solution of my problem.
Regard,
M. Usman
Cell no. [protected]

To

The Concern,
The Mobil ink, Ufone, Telenor, Warid, Zong.

SUBJECT: APPLICATION FOR INSTALLATION OF MOBILE PHONE TOWERS.

Respected Sir/Madam,

This is to inform you that we want to install Mobile Booster/Mobile Tower /Wireless Tower. I have a 200 sq yards west open leased, boundry wall, Next to Corner Plot in Kaka Khel Mian Town Behind of Main Offices Police Line Mardan Road District Charsadda . All network signals in the area are very week with availability of Electricity. if you have any chance to implant the Booster of Mobilink, Ufone, Telenor, Warid, Zong. I offer my land for reasonable rent. Kaka Khel Mian Town Near Palaton District Charsadda.

Kindly send your Survey Team for inspection.

Name of Contact Person: Ubaid Jehan Zeb Khan
Contact No: [protected]
E-mail : u.[protected]@gmail.com

Kindly check, 4G service at our area Tower Chack No. 84/15.L District Khanewal, Tehsil Mian Channu. where 4G service is available but unfortunately is very poor, poor mean 4G showing on our smart phones and when we are trying to use anything, like Youtube, Whatsapp video & Audio calls that at the same time getting 3G even some time less than 3G as well.

we are requesting to you please improve service to get strong signals of 4G.
your response in this regard would be much appreciated. thanks

I have been complaining since long about poor services in our area. A booster installed far flung of our area i.e Rankot Abbottabad. There is a giant community using this network. But due to poor services users facing hardships. At least one booster to be installed at North west side of Thandiani. So the users of Sambli Dheri, Khoi, Chariali, Seri and Bhogran be facilitated.

To
The Directore, zong

Sir it is a stated that our society use zong SIM but unfortunatly here is a some signal problem becouse here is no zong tawer or bosster sir our society use zong SIM it gives a good packages sir we are requestes to you sir to install zong tawer
Sir we have a speciel place and near to a national highway to install the zong tawer
Sir we belong KPK
Villg: yaghi Niazi Khel P/0 box khujaki killa Tehsil Takht e Nasrti Distt Karak
Contt: [protected]
Gmail: [protected]@gmail.com
Thanks

To,
The Director Zong,

Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower.This is most suitable location for your Mobile/Wireless Booster installation. if you have any chance to implant the Booster of Zong, there has 4g signals issue . There 3500 to 4000 hundreds zong users . I will provide this place for reasonable rent.
Kindly send Email and Survey Team for inspection. Waiting for your good and best response.
M.Bareez
[protected]@gmail.com
Gulshan e shabaz khuda ki basti house # 188/189 sector E-4 block E stop # 3 kotri jamshoro .
[protected]
[protected]

Sir may nay aj es no [protected] per Malaysia say balance bhej dia awr tore bad jb deka to balance nahe ta awr package be activate nahe howa . kia waja hay moje reply chahye .es say pehle mahene may buhut acha chala leken pata nahe abhi kia hogia . Pakistan may internet ke bhane logo ko lota ja raha hay . Aisa nahe krna chahye tors Huda ka hawf karo