Zynga’s earns a 1.6-star rating from 446 reviews, showing that the majority of gamers are dissatisfied with gaming experiences.
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Poker chat
To whom it may concern
I am not happy at all with what was said over the poker chat. A derogatory comment was made against my child which is disgusting to say the least. You know what I've been spending money with you guys for a while now and never in my life have I been so enraged with a situation. Whoever reads this message will know if you have children that they are the heartbeat outside your body. There is nothing you would not do or become to protect them. I honestly don't think that putting money in your pocket is a wise idea if my child is verbally attacked while I'm just trying to blow off some steam by playing a few hands of poker. Absolutely mortified by what I've just experienced and I will be taking this further.
Regards
Justin Stirland
Desired outcome: Full refund and I am deleting the game
Words with friends
There is a Weather APP virus attached to your coin ad's. I usually watch the 15-30 second adds then get my 3 coins and move on to the next.
Yesterday there was a Weather App that would not let me get out of the game, even when I turned my phone off and re-started and went back to WWF.
Since it would not get off the screen I did click " Install" at which point it froze my screen and changed all my apps on my screen. I had to go to US Cellular to get it fixed,
I will no longer watch ad's to get free coins.
Lost funds
Two days ago I was playing and their system crashed and I lost approx. 9, 000, 000 in chips. tried logging in and out but chips were gone.
For the past 4 - 6 weeks they have reset the Auto Dealer in their favor. Now over 50% of hands are won on the river. Complained. No response.
I have more 4 of kind in the last week than I have in a year.
Yesterday I logged in and it said Free Spin Ready but when I went to take spin they said I have to buy chips.
Zynga Poker is the biggest cheating game of all.
Desired outcome: Credit of 1,000,000,000 chips and a fairer chance of winning a hand. Not fair to loose 4 good hands in a row on the river.
Google Zynga Inc
I noticed 4 unauthorized charges on my bank account yesterday for "Google* Zynga Inc.". One for $1.99 on 7-11-21, two for $9.99 on 7-12-21, and one for $9.99 on 7-12-21. I immediately looked up the charges and found a phone number for Zynga. I called them and was told that I need to contact Google, and they said they would email me the link to contact Google. Of course I never got that email so I called zynga back and spoke to the same person, at which time I asked her to just tell me the link. I read the link back to her and confirmed that i wrote down the correct link. When I entered the link in my browser, it's invalid. Still, about 10 hours later no email from Zynga. And now there is another charge for $9.99 on my account. I know i need to call my bank but it was after hours so I'm calling as soon as they open. I want a refund immediately. I did not authorize these charges, and nobody has my bank card info. This is a scam and I'm not happy.
Desired outcome: Refund
Charge
Unauthorized charge to my account, I haven't even bought anything from this site, I even had to look It up to find out what it was
Desired outcome: Refund of 6 dollars
Spades plus
I play your game and I enjoy it, but two days so a player by the name of David H sent me an awful note in my message box. My player is number is G202205. His player name is David H. Please block this person from sending people messages. I left the message in my spades plus message box for your review.., as evidence to prove his wrong. My email is [protected]@gmail.com.
Desired outcome: That one fifth of his total winning be removed from his account and awarded to the injuredo the injured party
Words with friends,
When playing the board is devoid of letters or they disappear halfway through the game, also happens on the worksheet game.
Desired outcome: A resolution
Stats lost, and they do not respond
My stats in With Friends 2 are gone my email now takes me to a beginner game, I have spent money on this game and it is gone. They do not respond back. I have tried every avenue including the actual Developers, nothing. I have tried on phone, pc and my tablet nothing. I am furious so I tried Google play and they couldn't help. So my money is gone as well as my progress and Zynga could care less.
Desired outcome: I want the game with my stats and the coins I paid $$ for
Yes these people are theives class action lawsuits they will understand my email is wrea765@gmail.com
Words with friends2
They suggested I log out reinstall lost all my stats, I paid $ to buy coins in this game and now it is gone, I can't get help from zynga at all they do not respond only automated code to get me in to a new game without my stats or the coins I bought... They don't respond and now I get an error where my emails don't go thru to them... Customer service seems to be the last item on their list...
Desired outcome: Help me get my original stats back, they have my data
Gin rummy plus
I really like the game, however occasionally it freezes up!
Is there anything you can do to work this out?
This is the only game I play where that is an issue.
Thanks,
[protected]@yahoo.com
money
i need a refund of 4.99 that was took out of my checking account that i did not give per mission for my card number is [protected] please give me my money back i need it thanks for your time
Computer software
Zynga is not right. There is no way I should lose 90% of the time being ahead in the hand on the turn card. I have a name for this getting Zynga. I complained about this early survey until they stopped asking. It appears to me that you have geared this game for the fish that don't know how to play. You need to get this fixed to make it fair. So not just the stupid players will win. I know I will be looking for a new place to spend my time playing.
Desired outcome: Fix the problem.
Spades plus player
I was playing spades plus at 12 am June 5 and was beating another player Bob C so in return he gets mad and start calling me and man and calling all the other players a racist term starting with "N" I reported it and now I want to know exactly what's going to happen to that player. He shouldn't be allowed to play spades plus or any other game your company has if he's going to be calling people the "N" word. His comments was unacceptable and I demand an apology I'm getting tired of encountering these racist on this particular game. If I got blocked a month ago for cussing on a comment then something needs to be done about his racist comment as well
Desired outcome: An apology and to know exactly what your company is going to do about this situation
I was a grand prize winner of the Farmville VIP game. This was two years ago and Zynga now acts as if they do not know anything about it
Zynga will not return my calls and will not give me an email address to send all of the documentation/affidavits that they had me complete. I was to be flown to San Francisco for an unveiling of a new game or service.
Can I forward all of the supporting documentation to you in some way?
Thank you!
Zynga phone number for this support is [protected] - The person's name is Mike. No surname was given
Desired outcome: Acknowledgement from Zynga
Empires & alliance s
Game won't show up on fb game room was playing on there now it going to white screen please fix bill Morris [protected]@outlook.com
I got banned
Hello Today you brought me a ban in the Zynga Poker game, I have no idea why I just logged in and appeared in my ban, I am your regular customer I even bought chips several times I would be happy if you release the ban for me
Harry potter,puzzles and spells
Jus pottering around is the name of my cl u, I had 29 trophies and full weaponry, was near top of leaderboard, played a level, checked leaderboard, i'm down bottom in 20th!, these glitches have got to be sorted, I love this game, but will delete it if this carries on, thank you for taking the time to read this
Desired outcome: Restored position and weaponry returned
My zynga acount was banned
My zynga acount was banned please beck my acount
Desired outcome: Iphone 6s
Texasholdem
I have been writing you since the day I was hacked. My account was secured at that time carefully password was chosen,
I do belive the hackers are indonesian pirated my account with 3, 6t chips that was accumulaterd during over tyen years playing zynga poker.
Please help me recover ma account and I thank you in retun.
M, r. Akl [protected]@aol.com
There has been about 60 plus dollars removed from my account and not sure for what
Need reimbursement for 60 plus dollars taken out in the last couple months
Desired outcome: Reimbursement
Zynga Reviews 0

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Overview of Zynga complaint handling
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Zynga Contacts
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Zynga phone numbers+1 (800) 762-2530+1 (800) 762-2530Click up if you have successfully reached Zynga by calling +1 (800) 762-2530 phone number 3 3 users reported that they have successfully reached Zynga by calling +1 (800) 762-2530 phone number Click down if you have unsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number 0 0 users reported that they have UNsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number
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Zynga emailssupport@zynga.com100%Confidence score: 100%Supportagrandolfo@zynga.com94%Confidence score: 94%sarah@zynga.com94%Confidence score: 94%communicationmforan@zynga.com93%Confidence score: 93%
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Zynga address699 8th Street, San Francisco, California, 94103, United States
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Zynga social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 17, 2025
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Gin rummy plus




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