Replied
Hello people
It's been 26 days my deposit didn't reflected in my account
The email people just say processing after 22 email on 5 days later again 17 days
We are sorry for the delay, it's been processing
And I complained to the complaints team
They didn't even respond till today (26 days)
And these people suggest to that non sense email-who doesn't respond at all.
WORST STANDARDS OF CUSTOMER SUPPORT
These people simple close the case with one reply
With fixing the issue
shame on you people
Desired outcome: My deposit
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It's not just unusual
Its absolutely utter non sense
I've approached with more than 42 emails
Above 35 plus IP calls
All they say is , payment is not responding they'll check and fix ., same [censored] answer everyday from 27 days
Including today
My ticket number is [#[protected]]
My ID is [protected]
As asked
I've given the required info !
And you guys responded here too !
It's been three day here now ...
What the hell
You complete team is as such !?
Note :-
I've spoked with my bank and did a deep enquire of this transaction
Ive done this transaction on 5th JULY 2024
but it went to pending and credited on next day 6 th JULY
And also
To make it easy for guys ive emailed the statements , receiver info , transaction details and everything.
Still you IDIOT'S haven't done anything from 29 days ...
I'm really sorry to hear about your frustrating experience with 1xBet. Waiting 26 days for your deposit to reflect is like watching a snail race — it’s slow, painful, and not very entertaining!
It sounds like their customer support team has perfected the art of sending you in circles. It's infuriating to be caught in a loop of “processing” emails with no resolution in sight. At this point, it seems like their idea of support is to give you more reasons to complain!
Hopefully, they realize this is a "bet" they can’t afford to lose and finally resolve the issue. Here's hoping your deposit shows up soon, and you can get back to placing bets instead of sending endless emails.
Stay persistent, and may your luck turn around soon!