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Dear 1xbet team,
There is a person contacted me because my funds have not deposited in account. On contacting him he said he is working with 1xbet company. And thus I think he is your real staff member. He deposited with my astropay ac without my knowledge and started creating reasons. I have all the whatsapp chat, call recordings, transaction details and this bank ac details too track down him faster. The next iam gonna file a complaint in cyber cell online too. You can find the attachment and contact me incase if you need more clarification. Those fraudsters are suppose to beg eat and live their living. Not meant to loot others hard working warned money.. let the cyber cell track him down and teach a good lesson.
1xbet team. Its your company reputation.. because of the staffs like this your company name is getting spoiled. You can easily track down the culprit if you want to by checking who accessed the astropay of my name to some other details. For more personal chars regarding the company and other stuff he spoked to me and regarding the astropay he totally blamed me by saying they looted my money bla bla. If needed all chats kindly whasapp - 909497167p
Iam gonna sumbit each and single screenshot against him In cybercell online. Let him learn the lesson how it feels to cheat somebody.
Claimed loss: 10000
Desired outcome: 10000
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Dear Alex,
Thanks for your positive response with good attitude first of all..
Would like to bring you forward that the customer support and security teams aren't being responsive and are very careless regarding the customer issue in safeguarding the money. To be noted! Because of the staffs like this your company reputation is getting spoiled day by day.
I have been contacting them since morning 2am and till now they aren't give me a correct answer. If they would have been sincere in their work I would hve saved my hard working earning - 10,000 INR
One of your staff is telling me that money deposit is in process and will be shown in my account in 24hrs? Isn't crazy 🤪 I have not done any deposit in my account but just look up how the staffs are giving a false and not suitable reply which is totally against the issue just to close the chat? (Unprofessional behaviour)
I would like to add you in cc so that even you can find it out what drama they are playing again.
For privacy concern its better not to share your id and you can email me under below email.
My email address - imranimmh7401565938@gmail.com
Your professionalsm and cooperation is highly appreciated.
Thanks
Apologies! Email to be corrected.
Email - imranimmu7401565938@gmail.com
Thanks.
Dear Alex,
As you can see the I have made a query as per your instructions. But till now not even a formal email as they are working on it or anything else.
I have send again multiple emails to your security team in regards to check my case. Still they are same not responding it properly.
Please kindly look and follow up and ask them to notify me the exact on going work which was been in effects to bring my money back.
Thanks and regards,
Imran basha K
Dear Alex,
Ok noted.
Awaiting for your response!
Thanks,
Imran basha k
This complaint has been resolved automatically due to user's inactivity.
