Menu
For Business Write a review File a complaint
1xBet

1xBet review: Deposit issue

R
Author of the review
5:41 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got problem too in deposit issue.its been17 days without resolving the issue.ive been betting this site for 2 years.and i got problem for depositing money because i mistaken use ewallet instead of ebank transfer.my problem is they need the screenshot of my transfer that my name and account number is visible.and thats the problem the ewallet i use is they dont have that document only account number can seen.im out of patience because its never ending.everytime i check on it.they always say send the transaction that the name and account are visible.

Feb 29, 2024 4:04 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear ria rosido, My name is Alex, and I’m in charge of your case.

Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.

To assist in reviewing your transaction, we kindly request the following details:

1.Your gaming ID:

2.Date of the transaction:

3.Time of the transaction:

4.Amount involved:

5.Payment system used:

6. Screenshot of the transaction:

Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.

To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there

We look forward to resolving this matter for you.

Best regards,

Alex, the 1xBet Team
Update by ria rosido

I did that so many times.still they didnt resolve the issue.instead if i dont check it,they dont have any update what a worst costumer service.and if they reply it saying again send this blah blah blah.it gets me stress for how many days.its looks like im talking to a robot its repeating over and over again!

Update by ria rosido

Tell to your company i donate the money.because im so get stress for begging the money and no way to get it back.enjoy your team regards to all of you!

Feb 29, 2024 5:33 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear ria rosido,

We ask you to provide such an information so we can try to help you resolving this situation.

We look forward to resolving this matter for you.

Best regards,

Alex, the 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments
Add a comment

More 1xBet reviews & complaints

1xBet - Deposit problem 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit rejected 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposited inr 2300 not credited to 1xbet account 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Blocked my account. 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - caution! scammers from 1xbet! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - 1xbet is fraud as they took my own deposited amount 1
Replied
The company left an official comment to this complaint.
1xBet - I made two bets I cannot view it on my history n also the payment I made it’s not in the history 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit problem
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Rejected Deposit without any reason
Replied
The company left an official comment to this complaint.
1xBet - My Account got Restricted 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. 1xBet Contacts

  2. 1xBet phone numbers
    +44 1273 256987
    +44 1273 256987
    Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
  3. 1xBet emails
  4. 1xBet social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
1xBet Category
1xBet is ranked 11 among 90 companies in the Gambling category