AAMCO Transmissions
Reviews and Complaints

Hi my name is D, I am having a problem with an AAMCO auto repair shop, located in queens, ny. I own a 1999 ford expedition, which had a check engine light on in the dash and also my A/C system was blowing warm air. I visited the aamco on june 24th, I spoke a man who claim to be the station manager/owner named "marty " he asked me what was the problem with my truck and i explained to him that my check engine light on in the dash and also my A/C system was blowing warm air. He told me that he could check the car, but that it would take about two hrs, and would have to leave him the truck. i arrived at his location at about 9:10am. I returned to the location and my car was still in the same parking space that i had left it. He didnt have anyone look at my car until about 1:15 pm. thats when i was told that they were not sure what was wrong with the car and that i can leave them the car and they would call me when the figure out what was wrong. I did not hear back from the shop for 3days, and they told me that they found something wrong with an engine valve"evr" which cost them 40 bucks as stated in reciept and that my A/C condenser had a leak. marty stated that since it was saturday there wasnt much that can be done. Marty stated that if i wanted to i can pick up my truck and use it for the remander of the weekend. when i returned monday at 8am which is when the shop opened, marty told me that since i ownn an extended warranty thru us fidelis, he would contact them and see if my repairs would be covered. Marty did not call me the entire day with any information. I called Marty about 8 times and he claimed that he was left onhold for 20 min and that he did not have time to waste, so he claimed that he left us fidedis a message for someone to call him back. I called the warranty company back myself and was able to reach them right away. I asked the person to please call the repair shop, so that marty would give them the results and we can move foward with m y possible claim. the company called the shop and told marty that they would cover 500 towards the A/C unit and not the valve. marty still did not let me know what was said until I called him for the 10th time that day. marty told me what the company would cover and that i would cover the rest. I asked him how long would it take because i really need my car and that i would have to get a rental, he said dont worried that by tuesday morning the work would be completed and my a/c would be working. the work was not completed until july the 3rd. when i went to pick up the car the a/c blew cold for about 2min and the check enegine light was no longer on in the dash, i went into the office and made the payment. when I got back in the car the a/c had stopped working and started blowing warm air once again.also my car started
shaking and even shutoff 2x on its own. i told marty who inturn said hey u can leave the car here for us again and pick it up on monday. i explained to him that i am still paying for a rental and that intotal they have had my truck for almost 2 weeks. he told me that my truck must have something else wrong but that he did what i paid for which was just change the condenser and that anything else was on me. i told him that doesnt make sense and he said that he has nothing else he can do for me. That my truck must have what he called an-underlined problem which they cant figure out yet. I told him to just refund my money which he sad "no way will i ever give u a refund as i said my work is done. I told him to look at this situation as a human being and not like a business man which he inturn replyed to by saying I am and since u think that I am looking at this like a bsiness man then u owe me 89.99 an hour for each hour that my worker has been looking at your truck since this morning. So now im out 351 from a rental 902.00 for the repair and my car still has no a/c. and now my check engine light is back on in the dash I can not afford to be ripped off by some con man. Stay away this place is a scam and the manager/owner is very rude. I really want to know can I sue them, and how do I go about it? anyone else with this drama please let me know.

Aamco Merriam is a prime example of why this website was created. Don't spend a dime here. I wouldn't let these people touch my car again for free.

We took our car here because we suspected a transmission problem and noticed their 'free' diagnositic test offer. Well all that means is that they drive it around the block and then tell you you need to pay for the $100+ to hookup it up to the computer for the real diagnostic test.

We fell for it and paid for the diagnostic. The diagnostic test indicated that the vehicle need a tune up ($400+). I questioned the employee 'John' because the issues seemed more significant than a tune up would fix. I was assured the tune up would fix the problems. Keep in mind this is a 2001 vehicle and we were at the point of not wanting to spend a lot of money on it and were comtemplating just getting rid of it. After the $400+ tune up we were then told that the vehicle actually needed a new catalytic converter ($600).

As you might imagine I was upset at this point. We would have never spent the $400 in the first place unless we were told it would fix the problem. I specifially questioned 'John' about this prior to the work being done. After the fact he claims that he told me that the tune up was needed to even see what the problem was. LIE, LIE, LIE. Again we wouldv'e never OK'd the $400 tune up. At this point I'm questioning the point of the $100+ diagnostic test that apparently can't diagnosis anything. I expressed my unhappiness to 'John' who is also apparently the customer service guy (that is hilarious...) and they offer $100 discount on the catalytic converter. No thanks, no way I'm paying these guys another penny. How about a refund on a portion of inflated tune up costs?!?! 'John' also wouldn't tell me who the name of the owner which is interesting on it's own... This place is very shady please don't waste your time and money here. Please also do an internet search prior to having work done here. I wish we would have! There are a number of other people with similar issues/problems.

We took our Honda CRV to their shop because the car would hesitate before shifting and then clunk when it finally did. AAMCO said we needed to rebuild it so they did. The car still had the same issue when they returned it. Two weeks later the whole transmission when out and stranded us. They rebuilt it again and the same hesitation problem was there. We kept taking it back and they would give us a runaround and not repair it.

The transmission went out again and we took it to another shop and had the transmission replaced with a used one. The new shop said the overdrive switch caused the hesitation and replaced it. The transmission probably never needed rebuilding. We tried to sue in small claims court but AAMCO got their attorneys to move it to a district court. We had to hire a lawyer and go to hearing and to court.

We lost since we signed AAMCO's agreement each time agreeing to their service terms. We ended up paying AAMCO for ruining our transmission and attorney fees. And then paid another shop to replace the transmission that AAMCO worked on twice. I would never recommend anyone go to AAMCO since they have inexperienced mechanics and don't stand behind their work.

I took my 2002 Explorer to AAMCO for a transmission fluid change on 2-18-09. Soon afterward, I found the transmission would disengage on a hard stop. I took the car back on 4-22-09 to check on what the problem may be, and AAMCO Customer Service Manager David Migdol told me to come back later in the afternoon. As my free time is extremely limited, I took the car to another certified repair shop, and they found the transmission fluid to be 2 quarts low! How can that be? My car does not leak a drop of anything. After paying $48.64 for the solution to the problem (the car runs great now) I went back to Mr. Migdol, and I was practically accused of lying. He told me he would give me an unspecified discount on some other service, but I do not trust AAMCO to do a proper job anymore. What is my recourse for reimbursement of the $48.64 spent on repairing my car correctly? Who knows what damage was done to my transmission after driving two months with low fluid. I am quite upset and disappointed.

On February 10, 2009 at 1:45 PM I brought my 1989 Nissan Pickup into AAMCO Transmissions for an estimate to fix the 3rd gear sticking. Firestone had inspected the vehicle earlier and determined that the transmission had a "synchro problem" but could not give an estimate as they do not repair transmissions. I thought this might be a fix within $100.

The AAMCO representative (Rob) informed me he could perform a free estimate, but I would have to leave truck with him. I explained the diagnosis from Firestone but he would not give me ANY idea of the repair cost involved. If he had said it would cost $2000, I would have said I must wait since I don't have the money.

He called Enterprise car rental and said they would pick me up in 10 minutes. Working as an independent contractor, I called my client to let them know I would be a few minutes late for our 2:30 PM appointment. After 40 minutes I told Rob I would just come back another time. Instead, he said he called Hertz and they would be there in 5 minutes (another delay tactic). At 2:45 PM a car from Enterprise arrived and the manager told me he told Rob that they were short handed and that it would take at least 30 minutes to pick me up. Clearly, they or Rob were lying. Since I was delayed so long from this deceit, it appears I will probably lose my work income (I now need to pay for this)!

After leaving the truck at AAMCO, Rob called me and said the repair would cost $650 in total labor of which $395 was to take the transmission apart to diagnose. What happened to my free estimate? Now my truck was torn apart and I was held hostage. Electing NOT to repair the truck would still mean I have to pay $400 just to get it back with NO repair! Then he said the parts will cost $1313 so the total with tax is $2072. I asked Rob if I could just get a rebuilt transmission put in for less money, but said it would cost more (which was a lie). I found a complete rebuilt transmission I could have bought on the internet with a 12 month warranty for $550 which would have reduced my cost dramatically which is how I learned Rob lied to me! Before leaving AAMCO Rob told me the transmission work they did only had a 90 day warranty. So I was lied to so they could charge me even more! When I explained I don't have $2000 dollars he offered to extend credit for the repair.

My truck was now torn apart, I have no transportation for work, and I am held hostage by AAMCO. I reluctantly agreed to get the truck fixed as inexpensively as possible. Rob said the truck would be ready Friday morning. By late Friday morning I called Rob and he said they were still working on it. I called twice more that afternoon with the same reply. Finally Rob says the truck would be ready Saturday morning at 10 AM (2-14-09). By 10:30 AM Saturday, I decided to drive to AAMCO to see what was going on. The rental had to be returned before noon so I would not be charged for a whole weekend versus the already extra fourth day.

Rob then said the Master Cylinder (which looked to be new) was bad and had to be replaced. The Master Cylinder had been replaced within the last year so this seemed very odd. I asked for the part but did not receive it. When I was presented with the bill (now for even more money!), I gave him a coupon I received from AAMCO.com for $100 off any rebuilt transmission. I had called AAMCO and was told that any AAMCO shop would honor the coupon. Rob said he had "already given me an $81 discount, " but he would extend a $19 credit on any future service. I said that would not be very useful since it was unlikely I would ever be back. He refused to honor the coupon from AAMCO at all.

After driving home in my truck that reeked of grease and oil, I also discovered grease on the car seat cover, steering wheel, gearshift, and floorboards. I took the truck for a test drive on Sunday 2-15-09 and have learned that I now have no turn signals and a whining sound when the transmission is in neutral. and the 1st and 2nd gears stick so bad that I was practically hit in traffic when I was in an intersection and the transmission would not engage.

In conclusion, I was originally lied to so I would not leave AAMCO and now my work, I have been forced into a repair I cannot afford, given credit I cannot pay, required to keep (and pay for) a rental car longer than I was originally told, refused a discount provided by AAMCO and was left with a filthy truck interior with no turn signals and a broken transmission! Since I was trapped into fixing the truck without a choice, I would like to officially claim my 3 day right of rescission as outlined by the Federal Trade Commission, cancel any credit extended, return what has been done and get my money back. But, I have learned the owner refuses to acknowledge any requests I have made in this matter.

After this, I would not recommend AAMCO to anyone except my worst enemy.

December 15, 2008 I drove my 2002 PT Cruiser to Aamco at 8 am to get a second opinion on fixing a leak in my Transmission. At approximately 4:30 p.m. I contacted Jim the service rep he stated at that time that a cell was leaking and all parts and labor would cost $800.00, and they would give me a 3 year warranty and it would take one day to fix. This was verbal and I did not get this in writing, but I gave him the ok over the phone to do the work.

December 16, 2008 after not hearing a word all day I called AMMCO and spoke to Jim at approximately 4 pm to find out how long it would take to finish my car. At that time I was informed by Jim that the Torque Converter needed to be replaced and that would cost an additional $1, 500.00 for a total of $2, 300.00. I told him no that was being ripped off and told him stop what ever they had done and I would come pick my car up. He told me I would have to pay them $800.00 for the labor that spent taking my transmission apart. I informed Jim at that time that is was very strange because I had taken my car to another transmission shop prior to AAMCO and they told me it was a broken Differential. I had wanted to get my vehicle fixed by a company that is nationwide. Had I know that AMMCO is just a bunch of crooks I would have had the first company fix my vehicle. I just wanted my car back and am really upset with AMMCO. They are the biggest rip-offs. They are refusing to give me my car back until I pay them $800.00 for doing nothing. I just wanted my car back, and take it to the first shop that I had look at it. If they tell me that it looks like someone broke the torque converter I am going to press charges against AMMCO, because the first shop never mentioned anything about a torque converter. I filed a complaint with the BBB, but they gave Aamco until January 1, 2009 to respond to the complaint.

On 12/22/08, I contacted the Aamco president Joseph Foster regarding getting my car back, and I told Mr. Foster what had transpired regarding Jim quoting me $800.00 for a cell rebuilt including parts and labor, then once the transmission plate was removed the price triple, so I had told Jim not to touch my car. Mr. Foster was unreasonable and started screaming at me. Stating I approved the work. I told him I had only approved the cell to be fix because that is what Jim told me I was wrong. Mr. Foster said once they got the transmission apart then they discovered the torgue converter was bad. I told him that I wanted my car back the way it is. Mr. Foster said the transmission is out of the car and will not be put back in until I pay them $800.00. I informed him at that time I will be contacting the Attorney General. Mr. Foster said go ahead neither the BBB, or the AG will do anything.

After 3 weeks and no results from the BBB my dad went ahead and went into the Northglenn Aamco shop to tell them 'you really deceived my daughter and have her over a barrel', but the owner convince my dad to rebuild the transmission, so on January 6, 2009 we picked my vehicle up and my dad pay Aamco $1, 900. for a 'so-called rebuilt transmission, with a one year warrenty'.

The within 5 minutes of driving the vehicle off the lot the car started shimmying and making a low pitched squealing noise. I took the car to two other shops (free of charge) and both told me that the upper and lower engine strut mounts are broken, but they could not prove that Aamco broke them, or that they were broken on purpose. Also the steerling is squealing, but I know that Aamco will claim they had nothing to do with anything.

I took the car back to Aamco today January 12, 2009 and was told by the personnel that they got my $1, 900.00 and to never bring my vehicle back to Aamco again (go figure - so called warrenty). What did I expect - 'THIEFS'.

Just like all the other cases with AAMCO, they fixed my transmission before and when my car went bad for the same issue, they towed my car for free and then went ahead and repaired it without my consent, knowing that I couldn't afford it. They are abusive and request personal information and try to get money for everything! I did not authorize anything and I am ready to put a big complaint. Any other victim around?

On 2/22/08, I had the transmission rebuilt in my 1998 Ford Windstar at AAMCO of Nashville, TN. On 5/5/08, I also purchased an extended 3 year, 36000 mile warranty. On 7/21/08, I moved to Dillsburg, PA. Around the end of September 2008, I noticed the transmission was leaking fluid, so, I brought it to AAMCO of Camp Hill on 9/29/08. I had stated that the transmission was leaking, and there was also a clunking noise on occasion, coming from the front suspension, when I would drive the vehicle. On 10/2/08, I received a call from Arthur, the manager, stating that the leak was a faulty front transmission seal and the transmission had to be removed to perform this repair. He also stated that the clunking noise was coming from worn drive axles and sway bar links. I explained that drive axles had been replaced previously some 25, 000 miles ago and couldn't understand how they were faulty again? Arthur assured me that the aforementioned items were the cause of the clunking noise, so I authorized him to replace them. He also said there would be no labor charge to install the new drive axles, since they had to be removed in order to remove the transmission. What he didn't tell me was that when he purchased the parts from Advance Auto, he marked the price of them up 300% when he sold them to me. I personally went to Advance Auto to confirm this. I picked the vehicle up on 10/6/08 and paid $530.79 in cash for the items not covered under AAMCO's warranty. I contacted AAMCO of Camp Hill a few days later and told them that I still heard the exact same clunking noise from the front suspension, so obviously the axles and sway bar links were not the cause of the noise. I asked for a full refund, but was refused and was told to bring the vehicle back in to be further looked at on 10/14/08, which I did so. The mechanic checked the front suspension again and now told me that I needed ball joints with control arms and radius arm bushings. The owner, Shawn Lilley worked out a verbal deal with me that since they made an error on their diagnosis, they would install these additional parts, if I purchased them (and I did) and there would be no additional labor charge to me.

I had also noticed that the mechanic had bent the body on the bottom of my vehicle on both sides near the front wheels when he improperly placed it on the hydraulic lift. I made an appointment to bring the vehicle back to AAMCO on 10/16/08 to have the work performed and decided that I would discuss the body damage with Shawn the owner at that time as well. On 10/16/08, at about 9:30am I received a telephone call from Arthur telling me not to bring the vehicle back in to have the additional repairs made, because he claimed he owned me nothing and had fixed the initial problems. I explained that this was untrue and that the owner, Shawn, had worked out a deal with me. He told me Shawn shouldn't have done that. After a few unpleasant conversations with Arthur during the course of that day, he said he would get back to me and discuss it again with Shawn. On 10/17/08 Arthur called me again and told me that he now felt he owed me something and would call me back later that day. He never did.

On 10/19/08, I took my vehicle to Firestone in Mechanicsburg and they did a thorough inspection of the vehicle and charged me $21.19. I was told that besides the additional parts that were needed, it also needs a right front strut bearing, which is what is causing the clunking noise and that the exhaust gasket behind the catalytic converter is leaking, that Arthur told me he had also fixed as a favor. I personally also checked the old drive axles returned to me that were supposedly faulty and found absolutely nothing wrong with them. On 10/20/08, I obtained a body shop repair estimate from Dellinger's Auto Body in Mechanicsburg for the damage done by AAMCO to the underside of my vehicle and the cost to repair the damage is $710.87 total.

I then dropped a copy of the Firestone diagnosis, body shop estimate and pictures of the body damage off to AAMCO of Camp Hill. The owner, Shawn, hid in the back and left me to deal with his mechanic, who had caused the body damage and outright denied it, even though I witnessed him cause it personally and told him so. I then purchased the additional parts needed to correctly repair the vehicle and it will be repaired at GOODYEAR of Camp Hill on 10/23/08.

I took my car into Aamco transmission with a check engine light on and my transmission would get stuck in 2nd gear (auto trans) Chrysler calls it limp mode for diagnostic and repair. I told them to check all harnesses (picktails) and sensors because this is a common effect in the model of car (Chrysler 300M 1999). I was given the run around and more and more charges and finally told my transmission needed to be replaced at a cost of 3000.00 dollars. I was out of town and ok'd the repair. I picked up my car supposedly repaired with a new transmission and all the fixings, only to find the problem I had previously before the replacement of my transmission and loss of 3000.00 dollars still persist. I returned my car told them the same thing is still happening. They kept my car for over a week, Jason called me 3 times, first he said they are checking all the connections and electronics, second call he said they couldn't find anything so he needs to drop the transmission and check the inside, 3rd call was a over a week later where he said they couldn't find anything wrong and the car wouldn't fault again so pick up the car and wait for it to fault again. When picking up my car he stated they didn't do anything but drive my car everyday to see if anything happened and nothing did, meanwhile I am without my much needed car. I believe they misdiagnosed my car and really don't have the proper personnel to fix my car, my complain is to get my money back and repaired by professionals who know what they are doing. There is so much more to this story but little time to write. My car is still not running properly and even though they replaced my transmission not only do I have the same fault happening again, my transmission is shifting very badly and very rough riding. I mentioned this to Jason and he said he agrees the transmission is shifting rough but he refused to repair or replace.

Called Aamco on Valencia because they offered free towing and they specialized in clutch and transmission repairs. They quoted me around $800 total for parts and labor.

Later that evening I had the Jeep towed to Aamco and they said they would begin working on it on Saturday August 9th.

Saturday August 9th 2008

I called Aamco and asked what they had found out. They informed me that the slave cylinder was out, they needed to replace the clutch, the pressure plate, and the bearings. They informed me the labor would be $490 and the total cost would be $1200. This was a lot of money and more than I had originally been quoted but I agreed as they were the experts and I wanted my jeep to run smoothly as it had done in the past. They said it would be complete by the end of Monday August 11th.

Monday August 11th

I called Aamco towards the end of the day to ask when it would be ready and I was informed it would take longer than expected and would be ready on Tuesday August 12th.

Tuesday August 12th 2008

I received a call from Aamco around 10:00am and they informed me that the Jeep was complete and was running smoothly and driving great. I was pleased although it had taken slightly longer than I was told I was excited to get it back and have it functioning properly. I informed them I would be coming in around 12:00pm to pick it up on my lunch hour. Julio informed me that the line from the Master Cylinder to the Slave cylinder was not a jeep part and was a temporary part but it still worked fine. He suggested that in the future I get it replaced in the future but for now it would be working fine. He said the part was on back order to 6-8 weeks from Chrysler/Jeep.

I picked the jeep up was handed the keys, I paid checked the receipt and everything I had been quoted was on the receipt and correct. I went to the jeep started it and drove away. I was pleased with the results. From Aamco to my work was about a ten-mile drive. Once I got on the highway I started to feel difficulty shifting gears, and I heard a grinding noise. I didn�t think much of it as I thought the parts were probably settling.

Driving home from work which is a 25 mile drive was when I really started to question whether the jeep had been repaired properly as it was almost impossible to change the gears. At the traffic lights I could not get the jeep into 1st gear and when I arrived home my hand was red and painful from trying to shift gears.

Wednesday August 13th 2008

I drove to work in the morning and experienced the same issues I had before so when I arrived at work I called Aamco and explained what was going on and they informed me that the clutch line probably had air bubbles in it and I would need to be bled. They asked me to bring it in and I said I could not take any time off work and it was not drivable. After many times trying to convince Aamco they decided to tow it free of charge to Valencia from my work.

Later in the day I received a call from Aamco saying that after it had been bled, it shifted great, and was driving fine. I was a little bit weary of this considering the problems I had experienced but when I went to pick it up it shifted perfectly and drove nicely.

I had been driving the jeep to and from work for around a week and then everything started acting up again. It started by grinding slightly when I changed gears, then it became stiff to change gears and eventually it became grinded loudly and was almost impossible to get into gear at traffic lights. The main issue I had was when driving on the freeway when I would try to change gears it would be a very loud grinding noise and impossible to get into gear so I would just have to coast along until it finally popped into gear. Along with the danger of traveling at a fast speed and then coasting and having traffic zoom around you at high speed. It also caused my hand and arm a great deal of pain trying to shift gears.

Friday August 29th 2008

I was planning to take the Jeep on my lunch hour to get it sorted today; however, on the way to work the clutch went out completely. The pedal had no pressure and was just floppy and it was 100% impossible to get the jeep into gear. I had to start the jeep in first gear and drive home in first gear; thankfully I was only around 3 miles from my home. I called Aamco to explain what had happened and they blamed me. They said they told me from the start that the line from the master cylinder was bad and the jeep should not be driven. I argued back saying that the line was mentioned to me but why did they call me and tell me it was ready and working perfectly. I told them they needed to fix the problem and basically they refused, they blamed me, and said there was nothing they could do because the part was on back order for 6-8 weeks. I decided to then call around to try and find this part myself even though I am no car expert and didn�t even have a clue what I was asking for. Several places I called were confused with what I was asking for because I had no means of explaining it. I called Chrysler/Jeep and asked if they had any of the lines and if I could possible get one sooner that 6-8 weeks and they informed me that they did not even manufacture this part any longer. This angered me so much that Aamco would lie just so they could install a new clutch system for $1200 knowing it would not even work.

For the next week I had to get rides to and from work; which was extremely difficult, wasted so much gas, caused me to be late to work, and upset me in general. I kept calling around and I found a company called Hose Power who could make a new line for me this was great news; however, I did not know the location for this line on my jeep so I needed Aamco to remove it for me. The only problem being I had no means of getting the jeep to them

Aamco refused to have my Jeep towed to their location so it sat on my driveway immobilized for this whole week. Eventually I had to get my insurance company to arrange to have it towed to Aamco and lose out on my one free towing they offer per year. What if something serious happens now when I am driving somewhere? Well I had to get it towed to Aamco so I did and they agreed to remove the part. By this time I had missed so much time of work I could not miss any more days so I had to have my mother drive to Aamco to pick up the part. They towed my car to Aamco at 9:00am on Tuesday Sept 9th and said the part only took 15 minutes to remove. My mother called them and they said she can follow the tow truck and wait 15 minutes and they would have it ready. She was unable to do this so she asked them to remove it and she would be there at 11:00am to pick the part up. My mother arrived late at 12:00pm and asked for the part and they said they did not have it out. She asked them to remove it so she could take it to Hose Power. They said they could not because there were other people ahead of her. That was completely crazy considering all we had been trough and the jeep had been sitting at their lot all day. My mother informed them that they had to get it done ASAP as she had to be at Hose Power and they agreed, took out the part and gave it to her.

She took the part to Hose Power to show them what was wrong with it and they agreed they could make it. It only took them around an hour and then she picked it up and took it back to Aamco. Once she arrived at Aamco they said it would take 2 hours to install it and to bleed the clutch so she left.

After around two hours they installed the part and called to say it was leaking still and the part was not correct. This was not Aamco�s fault but Hose Power�s fault so I do not blame Aamco for this.

On Wednesday September 10th I took the hose back to Hose Power and they said they knew it wouldn�t work cause this piece inside one of the ends of the hose was missing (why they even replaced the hose or charged me $50 I will never know). They told me of some places who might carry the end that was missing a piece. I called around and one Jeep specialty store had a brand new factory jeep hose. I was so excited, my Jeep finally would be fixed and work because I had had a whole new clutch system put in and now I would have a new line.

On Thursday September 11th I purchased the brand new line and took it to Aamco at 12:00pm. They said that the piece was correct and it would work perfectly. I asked when it would be complete and they said it should take two hours to install it and bleed the clutch line, but give them till 4:00pm. At 4:00pm I called to check if it was done and they said they had not even started on it. I questioned this and they informed me that there were other people ahead of us. How they could have put other customers ahead baffles me considering everything we went through, all the waiting around, all the lies. I just thought they would at least make an effort to try and make the customer happy at the end.

On Friday September 12th I called Aamco at 10:00am and they said it was done, working fine, shifting fine and was perfect. I was ecstatic and finally felt closure after all I had been through I was willing to put it all behind me and have me jeep working perfectly. I picked it up at 12:30pm on my lunch hour and drove it. It did work good��. For around five minutes. Then it started grinding lightly, sticking when shifting, the clutch pedal seemed loose and temperamental. On the freeway back to work it had stuck badly and did a very loud grinding noise and shook my hand badly causing sever pain. I also had several cars and trucks have to slam their brakes on and swerve to avoid colliding with me. Once of the freeway and shaken badly the jeep then proceeded to stall at every traffic light because it did not recognize the clutch was engaged when I came to stop. It was impossible to get into first gear and second, third and so forth. I am now typing this sitting at work because I am infuriated and wondering how I am going to get home from work and enjoy my weekend.

AAMCO has just plain LIED and CHEATED us twice. We were foolish enough to give them the benefit of the doubt the second time. We took our car in the first time to get a tune up they sent us to another AAMCO claiming they couldn't do the tune up at that time but had a specialist at another address. The next place they sent us to after we said again, we need a TUNEUP... they looked at the car and said because their diagnostic machine was not working that had to take the car apart to check it and then when they took all morning to do that..they told my husband HE needed a tune-up... what? A TUNEUP?... HELLO we told them that before they took it apart so they charged for the taking it apart and we never got a tuneup. I guess we are foolish for forgiving them and we took our car later to get the AC looked at and freon added. It was kinda working but off and on they said there was no leaks but that they added Freon and did a A/C Dye and said it should be working now... AFTER spending $309.39 we took it home and nothing appeared much different, it had the same problems... so we asked them to check it again after a few days... they said bring it in now. We waited another long day for them to tell us our A/C had to be rebuilt it wouldn't last long and had major problems but that the filled it back up with freon. We took it home and immediately noticed the A/C only blew warm air. I called TONY back up and asked what exactly did you do for me? If my A/C was in bad condition why didn't you tell me that the first time we brought it in instead of charging us for a... non-fix. He said that he did put freon in. We took it to another PHX local mexican guy who had a reputation for doing good work on A/c... he checked the car said yeah nothing is wrong with your a/c fan, no leaks but just no freon... WELL... AAMCO WHERE IS THE BLASTED FREON YOU MADE US PAY 350.00 for.?..We took it home from the nice honest mexican mechanic and it worked... All we wanted was a TUNE-up and Freon and AAMCO SCREWED US OVER... We will no longer affiliate with anybody of your AAMCO Company... Tony seemed nice... but obviously lied through the skin of his scaly teeth.

I just took my car to aamco in salisbury on friday april 4, 2008. After talking with sheila and get a good price to rebuilt my mazda 626 1998 transmission. On monday april 7, 2008 she called me to asked me to go by the office to discusse the transmission problem.
After she gives me a price of 1700. She said that the car will be ready by wednesday april 9, 2008. But on monday afternoon she called me back to said that the battery of the car was dead and they need to get one, but I refused and asked them to wait until I bring my own. So on tuesday april 12, 2008 they called me to see that they have the transmission off the car, they told me that they will have to charged me another 900 to the bill. So we was so mad about the pricing game that we refused to paid 2500 to rebuild a transmission that was supposed to be 1700, this lady started talking so much that my fiance told her that he will give me the difference, but he wanted the car ready asap.
On friday april 11, 2008 they calles us to pick up the car, but for our surprise the car don't take reverse, so we went inside and asked sheila and the mechanic to see the car and refused to take the car because they do not fix it, sheila and the mechanic told us that the car will be ok after we drive it couple times, the gear get stock because was parked for long time, but after we started talking and telling them the the car was parked for 3 weeks and the car isn't ok, they told me if I do not take the car they will charge me 50.00 per day. Sheila and the mechanic told me to drive the car and if any problem I have warranty for 12 months and the will take care of me. But after my fiance started screaming and asking questions they receive the car back on saturday april 12, 2008
Now they promise to give me the car in good conditions and the transmission work done. But today april 4, 2008 I called aamco and talked to sheila, she started asking stupid questions about if I got in to a water spot or if the car was in contact with water, because the mechanic said that the transmission fluid have water, I asked what that have to do with me, you see the car, you know the car wasn't able to be drive in reverse, I called you to tell you that the car still doing the samething 2 hours after I get the car, and I will not move my car until been repaired properly, after a long talk, I told her that my car transmission better be prepared because I paid before they have the repair performed if they did it. The told me that all the noise the transmission was doing was because the car needs 2 motor mount and a transmission mount. They ask for us to paid for it, but I decide to go to other place and buy the parts myself and they install them. We asked him to save all parts because we want it. Now the said that they will call me tomorrow tuesday to tell me what is going on with the transmission, my fiance asked for the money back and to forget about the repairs, because she and the mechanic was telling us so many lies that he do not want to deal with the anymore, shela told ivan my fiance that if he wants the car back he have to paid the 450 for them taking out the transmission, because they do not work for free, o god we got so mad, we paid them 2500 for them to rebuild our transmission and they do not do the job.

What I can do to get my money back or my car repairs done, I have 4 disable children and I need the car for transportation of my children to school and doctors appointments, 2500 was a 4 years of savings and a loan from my fiance

Can you help me