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ABC Financial Services

ABC Financial Services review: Business practices 81

S
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3:39 am EST
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I admit, I signed a contact with All American fitness that does business through ABC financial. I called to cancel my 2 year contract that I got stuck in when I needed to add my new infant to the kids zone. When I added her they basically forced me into a new 2 yrs. They give you no option to cancel except to be disabled or move far away. This is just horrible business ethics. I dispise this company and everything they stand for. Trust me I will never dO business with anyone who does business with ABC financial. Horrible customer service!

May 24, 2011 5:17 pm EDT
ABC Financial Services customer support contacts
Address

8320 Hwy 107, Sherwood, AR, 72120, US

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Hey Laura, I have deleted your automatic renewal and your account will expire on September 7, 2011. Should you have any further comments please feel free to email me at stephanie.cook@abcfinancial.com

Stephanie Cook
Data Research Analyst
ABC Financial Services, Inc.
May 24, 2011 5:21 pm EDT
ABC Financial Services customer support contacts
Address

8320 Hwy 107, Sherwood, AR, 72120, US

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Hey William, your account has been set in a pending cancellation status with June being your final payment in the amount of $ 55.00. You have access to the club until July 6, 2011 at which time your account will cancel. Should you have any further comments please feel free to email me at stephanie.cook@abcfinancial.com

Stephanie Cook
Data Research Analyst
ABC Financial Services, Inc.
Oct 03, 2011 3:27 pm EDT
ABC Financial Services customer support contacts
Address

8320 Hwy 107, Sherwood, AR, 72120, US

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Hello Ms. Pimentel, your account has been set to cancel with September being your final payment and you will have use of the club until October 27, 2011. Should you have any further comments please feel free to email me at stephanie.cook@abcfinancial.com

Stephanie Cook
Data Research Analyst
ABC Financial Services, Inc
Sep 04, 2015 3:21 pm EDT
ABC Financial Services customer support contacts
Address

8320 Hwy 107, Sherwood, AR, 72120, US

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Hello Ms. Hall,

Effective August 31, 2015, your account was cancelled with nothing further due. I have left you a voicemail in hopes of connecting with you so that I could express my sincere apologizes that this was not handled sooner. If you have any further questions or concerns, please contact me at Stephanie.cook@abcfinancial.com.

Thank you!

Stephanie Cook
Customer Relationship Specialist
ABC Financial Services
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

81 comments
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Terry brennan
Huntersville, US
Send a message
Jan 10, 2011 4:36 pm EST

Have certified receipt from ist attempt to cancel now want more info after the charged for the next month.

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pascual almazan
Oklahoma City, US
Send a message
Jan 19, 2011 9:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

e sidi un cleinte por varios años y siempre se an cobrado pero pero a ora resulta que no puedo terminar mi contrato solo solicito sea leida mi queja y me atienda

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pascual almazan
Oklahoma City, US
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Jan 19, 2011 9:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

porfavor deje de cobrar en la cuenta [protected]

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Susan de Long ABC
Sherwood, US
Send a message
Jan 25, 2011 4:13 pm EST

We regret to hear that your experiences with ABC Financial Services were anything but satisfactory. All consumer concerns are taken very seriously and we would like the opportunity to review your situations and satisfy your needs.

Should you have additional comments you would care to discuss, please email customercare@abcfinancial.com.

Susan de Long
Consumer Relations
ABC Financial Services, INC.

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laura sataline
New Britain, US
Send a message
May 17, 2011 10:48 pm EDT

I would like to cancelle my AUTO RENEWAL member ship to BIG SKY GYM in NEWINGTON CT as of AUG 2011 agreement # [protected] LAURA SATALINE NEW BTITAIN CONN [protected]. thank you

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William Humphries
US
Send a message
May 18, 2011 10:47 am EDT

I just recieved notice to pay by payment book on ANYTIME FITNESS in Covington Ga. I only signed up for a year and I paid the full amount a year age. I do not want to renew my membership. Account # [protected]. William Humphries [protected]

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OyVey
US
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Jul 31, 2011 6:41 pm EDT

Thank you all for your comments. I'm looking gyms in my area and was about to join one that uses ABC Financial! Now I know to stay far far away from any gym that uses that company.

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priscilla germinari pimentel
Lowell, US
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Sep 21, 2011 6:15 pm EDT

cancel my menber ship

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priscilla germinari pimentel
Lowell, US
Send a message
Sep 21, 2011 6:17 pm EDT

thank you but i need cancel

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priscilla germinari pimentel
Lowell, US
Send a message
Sep 21, 2011 6:30 pm EDT

my agreement#[protected] priscilaa germinari pimentel 95 florence ave lowell ma 01851 ineed cancel my member ship

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IRINEU DA SILVA
Nashua, US
Send a message
Dec 19, 2011 4:22 pm EST

MY NOME IS IRINEU DA SILVA I LIKE TO CANCEL MY WOW MEMBERSHIP PLEASE, MY CONTRACT # IS
N17 517708... THANKS.

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Uchenna Anyaoha
Brooklyn, US
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Jan 06, 2012 9:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My name is Uchenna Anyaoha. my membership agreement # is [protected] with boom fitness. i moved to a new location in trenton, Nj and need this membership cancelled. I submitted all paperwork to abc financial and still nothing. please cancel this membership.

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Angelina C.
Mesa, US
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Jan 26, 2012 9:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I move to Arizona from NC. So I had to cancel my membership with Sport and Fitness. I contact the gym and they told me I need to contact ABC Financial. I spoke with them, and they told me what I need it to do to cancel. I did as they told me. I cancel in August of 2011. so I though... Came to find out recently by a letter send to me by Sport & Fitness that I am in collection with a $316.94 bill ! WHAT?!?!?!?! I contact ABC Financial they told me I was suppose to pay an annual fee of $36 due in September.
1. I cancel in August 2011.
2. Why they did not told me I need it to pay that amount in order to cancel?
I spoke with the Manager Angela, she told me " Yes, we told you you need it to pay that amount in order for you to cancel, I have it noted in here, we told you 3 times" THAT WAS NOT TRUEE! . After I told her that was not true She said, "we will have to get the records from the conversations", I said "that will be fine" . A week later, she contact me and told me " You are right, we did not told you. I am sorry, But you still responsible for whatever amount they have you in collections" WHAT?!?!?!? This is an unfair situation, I hope someone do the right thing in this company and get this taken care of.

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cance
Bridgeport, US
Send a message
Jan 30, 2012 11:07 pm EST

Hi my name is katia Borghi, sorry but I would like to cancel my account edge fitness,
financial, I won t be able to pay that so I lost my job and my husband earns a little money and have two children to care, please next
months do not withdraw the money in my account, thank very much.
my membership # [protected]

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maria meneses
Moline, US
Send a message
Feb 01, 2012 8:09 pm EST

my name is Sergio Cisneros and Maria Meneses we like to cancel MEMBERHIP please
CONTRACT # IS [protected] thanks

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Angelina C.
Mesa, US
Send a message
Feb 03, 2012 8:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

@ Stepahie, thank you for your response, and I am glad and happy that you took the time to take care my complaint. THANK YOU!

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martha ferreira fardim
Lowell, US
Send a message
Feb 03, 2012 9:27 pm EST

hi my name is martha ferreira fardim my agreement # is [protected] whith mill city fitness and i need cancel my menbership (health problem)...thanks

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geilson alves
Lowell, US
Send a message
Feb 10, 2012 5:29 pm EST

my name is geilson alves i need cancel my menbership please my agreement # is [protected] thanks.

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melody kragie
santa maria, US
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Feb 16, 2012 7:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I would like to cancel my automated renewel my name is melody kragie at 201 larkspur dr. santa maria ca. 93455 agreement # is [protected] thank you

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gordon chapman
Lockport, US
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Mar 13, 2012 8:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i would like to cancel my membership for anytime fitness in lockport ny #[protected] thank you Gordon Chapman

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cecia
SV
Send a message
Mar 16, 2012 7:16 pm EDT

hi my name is cecia portillo and i would like to cancel my membership my agreement # is ALD813420 thank you so much

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Martha J James
Plymouth, US
Send a message
Apr 17, 2012 6:24 am EDT

I would like to see about changing due date on my Powerhouse Gym account to be do on the 20th of the month instead of the 1st because everything is due on that date. Please let me know if this can be done.

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md.kabir
Brockton, US
Send a message
May 07, 2012 11:57 am EDT

hi, this is md.kabir.i need to canceald my membership. membership no-[protected]. club no 8278. address-587pleasant street ap-7 brockton ma 02301 phone-[protected] birth date-12-30-1985 male- barcode no-gld0837054 .please canceled my membership. i'm go to the vacation my country so i need to cancealed evrything.please canceled.

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mdkabir
Brockton, US
Send a message
May 17, 2012 12:15 pm EDT

Hi, my na me is kabir.my wife so seek .so i need to go my country.so i need to cancel my membership.my membership agreement no is-[protected]. club no-8278.my first name is kabir .last name is md. my address is -587 pleasant street, apt-7 brockton ma 02301.my birth day is 12-30-1985. gender-male. barcode no-gld0837054. e-mail address is-md.kabir1985@yahoo.com. my bank account(bank of America) is [protected]. please canceled my membership billing. thank you so much.please cancel immediately. your sincerely

md.kabir

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Arely Rivera
Manchester, US
Send a message
Jun 04, 2012 8:11 am EDT

Dear, Maria. June 4th 2012

my name is Maria I would like to cancel tltlymbership because I had an operation r
ecently and I can not do exercise.

My adress is 406 Cedar st Apt #4 Manchester nh 03103

Sincerely. Maria Angela Deras Ochoa
My phone number is [protected]

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Arely Rivera
Manchester, US
Send a message
Jun 04, 2012 8:20 am EDT

Dear, Maria Angela Deras Ochoa. June 4th 2012

I would like to cancel my membership because I had an operation recently
and I can not do any excercise.

My adress is 406 Cedar st Apt #4 Manchester nh 03103
Sincerely, Maria Angela Deras Ochoa
My phone number is [protected]

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Thysan
Lowell, US
Send a message
Jun 11, 2012 7:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, my name is Thysan Sam. My agreement # is [protected] with Mill City Fitness. I need to cancel my membership, because I will be moving to another location. Thanks.

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Thysan
Lowell, US
Send a message
Jun 11, 2012 7:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is Thysan Sam. My agreement # with Mill City Fitness is [protected]. I need to cancel my membership, because I will be moving to another location. Thanks.

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Thysan
Lowell, US
Send a message
Jun 11, 2012 7:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is Sophon Plong. My agreement # with Mill City Fitness is [protected]. I need to cancel my membership, because I will be moving to another location. Thanks.

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saraipasillas
Dallas, US
Send a message
Jun 20, 2012 3:07 pm EDT

Hola,
Mi nombre es Sarai Pasillas, Yo fui miembro de el Gimnasio Bally Total Fitness por muchos anos hasta ser un cliente que pagaba una acsesible mensualidad por una membresia sin limites. Pero lamentablemente el dia 8 de May del 2012 recibi la carta en la que se me comunicaba que Bally tendria un nuevo dueno. El gimnasio al que yo frecuanto fue el unico que fue comprado por Total Fitness, Y yo tendre que ir a un gimnasio Blast el cual esta muy retirado de mi hogar. Esta es la razon por la cual nesestito cancelar mi membresia. Como ya lo dije antes yo no tengo contrato con ustedes y mi contrato con Bally termino hace muchos anos. Gracias!
Sarai Pasillas
Member Account # [protected]

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cancelationproblems
Pineville, US
Send a message
Jul 10, 2012 10:22 am EDT

Ive been trying to cancel my membership with Anytime Fitness now for the past three months and Im getting the run around. I've gone to several locations and they all have told me something different that I was suppose to do. I am so aggrevated right now. I called customer care and they once more gave me something else to do so here I go again. Lets see if this works. All I want to do is cancel why is this so hard to do? My agreement # is [protected] The location is Pineville, La. I would really liike for this to be taken care of so I can stop being billed for something that I'm no longer using. Thanks

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jagsir singh
fresno, US
Send a message
Aug 30, 2012 3:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my name is jagsir singh.my agreement#:[protected] with bally fitness.Iam moving another state please cancel my membership

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Lucille Harris
Mobile, US
Send a message
Sep 14, 2012 5:53 am EDT

I have a complaint, I was suppose to be getting my refund but you all put it in somebody else name.I sent the check back 2weeks ago and i have been getting the run around.I feel like the company need to stop payment on the check and send it back to me in my NAME.

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Andre Luke
Macon, US
Send a message
Nov 19, 2012 9:01 pm EST

Hello my name is Andre Luke my agreement number is [protected] I would like to cancel my memebership asap please it was a good gym but i am a bodybuilder and that gym doesn't have a widespread of equipment to help me get to where i wanna and need to be.Thank You...

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Ronnie911
Boston, US
Send a message
Dec 28, 2012 12:15 am EST

I would like to cancel my membership at WOW because I don't use it anymore MA #[protected] Thank you Ronzelle Hunter

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Shawn L Mckenzie
Sidney, US
Send a message
Jan 03, 2013 7:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi my name is Shawn McKenzie, my contract renewal date with anytime fitness in Sidney Oh. is set for jan. 30 2013. Please cancel my membership.my 9 digit # [protected]. it was great but im moving on.thankyou for your services. ps. I may rejoin at a later date. I dont want freezes cancel me thankyou.

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Paula Andrade
Merrimack, US
Send a message
Jan 14, 2013 7:40 pm EST

Hi my name is Paula Andrade, Merrimack NH my Agreement #[protected] I would like to cancel my account at Gold's Gym. Thank you

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ceney contreras
irving, US
Send a message
Feb 08, 2013 7:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My is Ceney Contreras, agreement # [protected]. I would to cancel my blast gym membership in Irving, Tx 75038. Thank you very much.

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Virginia Aguilar
Fresno, US
Send a message
Mar 16, 2013 8:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This message is in regards to contract # [protected] for Virginia Aguilar, i wish to cancel my contract with Blast Fitness in Fresno, California as of 03/16/2013 if you have any questions regarding the cancellation feel free to email me at virginiavaguilar@yahoo.com.

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eva rangel
Adelanto, US
Send a message
Mar 20, 2013 12:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my name is eva rangel and I would like to cancel my membership #[protected] I'm moving out of town thank you.

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  1. ABC Financial Services Contacts

  2. ABC Financial Services phone numbers
    +1 (800) 622-6290
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    Gym Members, Customer Care
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    +1 (866) 420-8555
    +1 (866) 420-8555
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  4. ABC Financial Services address
    8320 Hwy 107, Sherwood, Arkansas, 72120, United States
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ABC Financial Services Category
ABC Financial Services is ranked 8 among 83 companies in the Fitness Centers and Gyms category