ACF Wholesale review: Refund not received

08/18/22 Placed order at ACF WHOLESALE (Order ID 1308941) for $1,559.98 paid via Credit Card.
8/19 Received e'mail stating my order was updated to ship 9/26/2022.
10/20/2022 I requested a shipping update via e'mail.
Same Day Reply from ACF: Order backdated until Dec
11/11/22 I requested cancellation after reading many bad reviews and not having the product.
12/12/22: Filed complaint with BBB.
1/13/23: After 2 weeks, BBB stated the company failed to respond to them.
1/13/23: I e'mailed ACF about an update to cancellation of my order.
Same Day Reply: Sent cancellation request to refund department.
1/18/23: Ask about follow up to refund