ACF Wholesale reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about ACF Wholesale
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On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ACF Wholesale's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Dining set
On March 27, 2022 I purchased a dining set consisting of a dining table, 6 barstool chairs and a furniture warranty from ACF Wholesale totaling $1443.51, order #118689. The purchase was placed on my credit card and ACF charged the purchase to my credit card right away at the time of order. As I received no word from ACF Wholesale following the purchase, I...
A king bed set
I placed an order back September 30, 2021 I was then told my order should be 3-6 month back order and from then they repeatedly said that. I did not cancel as alot was back ordered due to covid. 11/16/2022 I was told my information has been submitted for a refund and never seen such. Here we are June 23,2023 no money and company website is gone. I have filed previously with BBB.
Read full review of ACF WholesaleNever delivered furniture
In September 2021 I paid for a couch to be manufactured and then delivered directly to me with an estimate of two months. Throughout 2022 supposedly the delay was due to Covid affecting manufacture times and then the delay was due to supply chain issues until now in 2023 all lines of communication no longer exist. Now it’s too late to get a refund through the credit card.
Read full review of ACF WholesaleDid not receive refund
On December 13, 2022 I ordered a Realyn Chipped white king bed, I received an email stating the bed would be delivered at the end of January 2023. On January 12, 2023 I received an email stating the bed was on backorder and would not be delivered till the end of March 2023. I immediately cancelled the order and received another email stating they were...
Read full review of ACF WholesaleTwo orders of ashley realyn furniture
On April 22, 2022, I ordered an 8-piece Ashley Realyn Bedroom Suite and a Ashley Realyn Vanity. They said they ordered it, but each month as I asked where it was, they said Ashley has it back ordered. I kept on and on till last month. I think a year is long enough. I asked to cancel my order and return my money. They said they would and to give them 7-14...
Read full review of ACF Wholesale and 2 commentsACF is a scam
On 11/14/2022, I made an online purchase with ACF Wholesale for $2086.27. I received emails that there would be several delays for my order. On 1/5/2023, I canceled my order and received an email that I would have my refund within 2 weeks. It is 4/10/23 and I still have not gotten my refund, only emails telling me they are working on it. There are multiple...
Read full review of ACF Wholesale and 4 commentsRefund not received.
It is now almost May of 2023 and I ordered and paid for an Ashley dresser in September of 2022. They told me in January that it was backordered. I asked again in March and their response suggested a cancellation, so I cancelled and requested my refund. I have not received a response yet even though I have posted to their website multiple times. I have not...
Read full review of ACF WholesaleNever refunded
I ordered an “in stock” ottoman from this company on August 12, 2022 and, of course, they took my money immediately. Three days later I received a message saying it was on back order for at least 12 weeks. I followed up on October 27th and was informed that the back order had been extended until at least January of 2023. After following up in January, I wa...
Read full review of ACF Wholesale and 1 commentFlynnter king panel bed set
On June 20, 2022 I placed an order online for the above mentioned with ACF Wholesale. My CC was charged on June 21,2022. I received a notification (via email) that the product was backordered and estimated shipping date will be in September. After inquiring about my order in September I was told it was backordered for 12 weeks. I continued to get the same...
Read full review of ACF WholesaleItem never received
Dec 27 2022 I placed an order online for a recliner $365.62 When the email was sent and gave a shipping date of Feb 15 2023 I contacted them and cancelled my order. They sent me an email stating they would cancel my order and my refund would take 7-10 business days. I sent another message in January and they replied sorry for the delay in your refund. To...
Read full review of ACF WholesaleMaster bedroom furniture - order #131040
This was placed August 18, 2022, and after several months their only update we received was order has been back ordered. On Feb 6, 2023, we got tire and decided to cancel the order. Since cancellation of the order, we still have not received our refund. Response from them stated that they were unable to process the refund back to card that was used for the...
Read full review of ACF WholesaleChair delivery (swivel rocker)
I ordered a piece of furniture, a chair to be specific, July 2022. They said it would be delivered in a month. When I did not receive it, I reached out to them and they pushed back the time frame I would receive this chair. I still did not receive it when they said I would. I finally decided to cancel the order. They said they would send me a refund thi...
Read full review of ACF WholesaleRefuse to refund - poor customer service - no delivery of product
Ordered a dresser in the beginning of January and the second I ordered an 'in stock' item, I received an email that it wasn't in stock and I had to wait until mid February. I followed with them only to find out I had to wait until 'possibly' the end of April. I immediately cancelled the order to only deal with frustration ever since and still haven't...
Read full review of ACF Wholesale and 1 commentProduct never received
I placed an order for (3) pieces of furniture last April, I followed up every singe month and they just kept pushing it back month after month! I told them I would accept a partial delivery as at least 1 of my pieces would come before the other and nothing. I was told I can't cancel because it was submitted to the manufacturing company. I have had it, I'm...
Read full review of ACF WholesaleFurniture never received
I purchased furniture online through the ACF Furniture website, and was told it would take 8-12 weeks to arrive. Now here we are 1 1/2 years later, and still no furniture has been received to this day. I had to call so many different numbers I found in Google or was given by other Ashley customer service reps, because I was getting the run around from ACF...
Read full review of ACF Wholesale and 20 commentsRefund not received
08/18/22 Placed order at ACF WHOLESALE (Order ID 1308941) for $1,559.98 paid via Credit Card. 8/19 Received e'mail stating my order was updated to ship 9/26/2022. 10/20/2022 I requested a shipping update via e'mail. Same Day Reply from ACF: Order backdated until Dec 11/11/22 I requested cancellation after reading many bad reviews and not having the...
Read full review of ACF WholesaleFurniture order
I placed an order for an Ashley nightstand on May 22, 2022. I still have not received it. I have sent email after email and get the same crap story,. It's on back order and will be sent on such and such a date. The date comes and goes. I send another email. Same story. I'm, still waiting. It is December. I demanded a refund and received a response stating...
Read full review of ACF WholesaleMy refund I am titled to and for this to not happen to anyone else.
I placed several orders from June of 2022 and August of 2022. I needed the extra money in September and my orders still wasn't fulfilled so I called and cancelled. The lady I talk to told me and sent an email stating it would be 7-14 days for my refund to go back to my banking account. Now we are in November I can't get an answer from them or even to answer...
Read full review of ACF WholesaleMirimyn antique white door accent cabinet - order confirmation #126720
I ordered an accent cabinet online from ACF Wholesale on June 18, 2022 at cost of $514.04. This was paid with my Fifth Third bank mastercard at the time the order was placed. The order was supposed to take 2-6 weeks to ship. I never received the item. I did contact the company by phone (waited 2 hours on hold) and was told I should receive it in September...
Read full review of ACF WholesaleDesk
Fraudulent Company! Never order from ACF Wholesale. I placed my order for a desk on June 21, 2022. It's now Oct. 26, 2022. I inquire every few weeks. No response from the company giving updates. You can't get a human on the phone. I've waited hours and they're never going to answer. The last update I received was in Aug that it might be Oct. at the earliest...
Read full review of ACF WholesaleGiving a Voice to Consumers
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