CB Retail Stores Ackermans Fraud

Ackermans review: Fraud

Vuyiswa Khoza of Soweto, ZA

Apr 12, 2024 1:31 pm EDT

Verified customer

Good Evening, I bought shoes, the barbie high top shoes size 7 from jabulani mall branch attended by cashier Thando Ndlovu which costed R239.95 and bought using my account card. Upon arriving at home, checking the plastic and wanting to fit the baby the shoes. The shoes were no were to be found. To my surprise I did not go anywhere or put the plastic down upon my shopping except for when I got into my car. So my conclusion is the shoes were never packed from the 1st start. It’s also clear that the security didn’t check properly as she just roam the eyes on the plastic and signed. Please attend to this matter on your side as I’ll also be going back to the store tomorrow to deal with this matter. My contact details are [protected]

Claimed loss: Shoes

Desired outcome: I would like an apology for the inconvenience and to get the shoes.

Confidential Information Hidden: This section contains confidential information visible to verified Ackermans representatives only. If you are affiliated with Ackermans, please claim your business to access these details.

Good Day. I sent an email last night to send a complaint. I went to the store and I got the shoes. The cashier apologised and I understood. I’d also love for you to also not tackle the matter anymore and do not punish the staff as they’ve apologised. I get that we all humans and that we sometimes make mistakes. They apologised, showed remorse and were not hostile.

I also apologise for the inconvenience.

Your happy customer

Vuyiswa

0 comments

Add a comment

Ackermans - layby cancellation and laybuy exchange 3

Resolved

Ackermans - premio p1000 tablet 6

Ackermans - Premio s84 cellphone 4

Ackermans - Refund taking 8 weeks 3

Ackermans - exchange without slip 1

Ackermans - Product I bought - towel

Ackermans - Customer Service - Opening a new account with Ackermans

Ackermans - Staff incompetent

Ackermans - My phone

Ackermans - Calling Agent

View all Ackermans reviews and complaints

Ackermans Contacts

Ackermans phone numbers

+27 860 900 100
+27 860 900 100

Click up if you have successfully reached Ackermans by calling +27 860 900 100 phone number 59 59 users reported that they have successfully reached Ackermans by calling +27 860 900 100 phone number Click down if you have unsuccessfully reached Ackermans by calling +27 860 900 100 phone number 163 163 users reported that they have UNsuccessfully reached Ackermans by calling +27 860 900 100 phone number

Customer Service

+27 219 281 040
+27 219 281 040

Click up if you have successfully reached Ackermans by calling +27 219 281 040 phone number 107 107 users reported that they have successfully reached Ackermans by calling +27 219 281 040 phone number Click down if you have unsuccessfully reached Ackermans by calling +27 219 281 040 phone number 49 49 users reported that they have UNsuccessfully reached Ackermans by calling +27 219 281 040 phone number

37%
Confidence score

International

+27 21 937 2000
+27 21 937 2000

Click up if you have successfully reached Ackermans by calling +27 21 937 2000 phone number 0 0 users reported that they have successfully reached Ackermans by calling +27 21 937 2000 phone number Click down if you have unsuccessfully reached Ackermans by calling +27 21 937 2000 phone number 1 1 users reported that they have UNsuccessfully reached Ackermans by calling +27 21 937 2000 phone number

More phone numbers

Ackermans emails

info@ackermans.co.za

100%
Confidence score: 100%

Support

Ackermans address

Ackermans Building, 4 Waterville Crescent, Kuils River, Western Cape, 7580, South Africa

Ackermans social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 18, 2024
View all Ackermans contacts