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Ackermans

Ackermans review: poor service

M
Author of the review
8:13 am EST
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On Saturday 18 January i went to the Ackermans Mayville branch to purchase some items. Upon us leaving the security beams went off and we were met by one of the store attendants. She took our items out of the plastic bag and abottle of cutex fell out and broke. Spilling cutex all over my navy blue
Old Khaki sneakers my blue dennim and my socks. Thhe store attendant tried to help me clean it but everything was already spoiled with orange coral cutex, we wiped my shoes but it already started to dry. We called the Manager whom was busy video calling and walking around in the store talkong out loud to whom ever on the other line. She replied to everythig that happend with an disguted "EISH". She also told the store attendant whom was cleaning the floor to replace my cutex but she cant do anything about my sneekers or pants as they do not stock the items. She did not offer any other help she just turned around and continued her video call.
So now i would like to know WHO is going to replace my damaged items seeing as the employees and manager did not care at all?

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Update by Michelle Van Aswegen
Jan 20, 2020 8:18 am EST

My photos did not load on my original complaint

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  2. Ackermans phone numbers
    +27 860 900 100
    +27 860 900 100
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    Customer Service
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    37%
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    +27 21 937 2000
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    Ackermans Building, 4 Waterville Crescent, Kuils River, Western Cape, 7580, South Africa
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    Dec 17, 2024
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Ackermans Category
Ackermans is ranked 56 among 124 companies in the Retail Stores category