Aldi
Reviews and Complaints

This review is about Aldi Cleethorpes Road Grimsby as of May 2015. This store absolutely disgusts me, There is a gang of pickpockets operating in the store and they tried to thieve from my shoulder bag. Whilst this is happening the "security guard" is watching and doing nothing, do they only move if Aldi food is being thieved? These pickpocket thieves roam the store I saw 3 or 4 of them, they had baskets so they pretend to be shopping whilst they loiter looking for targets. This attempted theft has been reported.

I take my mom to Aldi's every week and we both by 'Savoritz Cheese Baked Crackers'. She is elderly and only buys one as opposed to me buying two boxes. Not only have I turned my friends on to your product but actually I can eat almost both boxes by myself. I cook with it using it as a crumbled topping on several dishes. I buy your cheese crackers because I prefer your's to ' Cheese It's'.
MY COMPLAINT IS:
I had to open three boxes this week because of the number of burnt crackers in the pkg. The last two that I opened were two-thirds burnt. In fact the second box I may have only gotten 15 decent crackers in the box. Needless to say the remainder of both boxes were thrown down the trash chute. Today I really want some so I broke down and opened it. The third had only about 10 bad ones but as I poured more out of the box into a bowl, I picked out the edible one and had to throw the remainder out. Have you ever tasted a burnt one, they are really bad tasting. Now this week I'm not sure what to buy. Can I get some feedback?

The recently shown tv advert for Aldi has really offended me and a few others that I have spoken to. Showing a man brushing his teeth dropping the toothbrush into a toilet and instead of throwing away he changed the toothbrush with his partners and placed the toothbrush into their holder? I understand the concept of swooping supermarkets but the hygiene and honesty / decrepit on does not advertise the correct message to encourGe new customers instead it gives the wrong message and it is disgusting behaviour and dishonest. Not good for adults or children's viewing. I am a regular shopper with Aldi but this advert is not funny at all.

I went to aldi and bought almost 100.00 worth of products. When I was standing in line a guy behind me got out of line and went around to the front and handed the cashier his purchases and she rang him up. They did not even ask me if he could go first he just cut in front of me and the cashier said nothing and she knew he was behind me. I am done with this store. If you do not have a coin on you for the cart you have to go get change. Don't forget your bags you have to have your won our buy theirs. It is so unprofessional for the cashier to be sitting ringing up and just THROWING YOUR STUFF IN THE CART. HATE THIS STORE.

The cases of 16 oz bottles of Pur Aqua Spring Water is packaged in plastic which is fine, but has no support like cardboad to avoid the bottoms of the bottles from getting damaged & unlevel. The bottles won't stad up straight. Sometimes they don't stand up at all. Aldi also sells rhe 10 oz cases, but they are supported by a cardboard bottom. The 16 oz needs the support even more with the bottes are just as flimsy as the 10oz & heavier. I need 16 oz as my medical supervised weight requires I drink 70 oz a day. I buy at least 2 cases a wk because I as well as my husband likes the water. This is a legitimate complaint that needs your attention. I have bought them whete bottles are burst on the bottom.

I worked for this company for 12 years before I witnessed my store manager David Schweitzer stealing $400.00 from the store safe. I utilized the open door policy and reported it to my District Manager, Erika Lempa. Other associates witnessed this theft as well and soon after I reported it, I was called on the carpet by the District Manager, Erika Lempa, and the Director of Operations, Jon Dana. I was swiftly bullied by these two and told that I was putting the store manager in a bad spot because now the other employees would not respect him (they already didn't). I was told that I was not supposed to use the "Open door policy" the company has in place, I was just supposed to keep it to myself and do as I was told. I was ordered to apologize to the thief and when I refused I was fired on trumped up accusations of "working off the clock". I had been expected to "work off the clock" for the past 12 years without incident. This company's dishonesty is part of the corporate culture from the store managers all the way up to the president of the company. Do not give them your business. The only way people like this learn, is by hitting them where it hurts, IN THIER WALLETS!

we went to Aldi. recently i sprained my arm any ways when we got in line she THREW all the products that were in our cart one of cans hit my sprained arm which now has a bruise. we didn't get exact CHANGE back! we didn't get any money back when we were in line she told us to take this cart we decided to use the cart we had our food in after that she grabbed the cart carelessly and continued... really is this really happening i thought! the other problem is that you cant see what your prices are and theres no phone number. WE ARE DEFINITELY NEVER GOING BACK TO ALDI AGAIN! by anonymous

I had bought a foldable wagon, i got it home and it is missing a wheel, i dont have the receipt or box i threw them in the trash, not thinking my trash picked up the next morning. i figured i could just pick up a wheel at lowes but they dont carry them.

everyone told me to get ahold of you and maybe you would send me a wheel. I really wanted this wagon for my antique store to move stuff around in side the store. can you please help me out and send me a wheel, thank you.

I find it demoralizing that Aldi accepts welfare credit cards, has all the equipment for processing credit payments but does not accept consumer credit cards. I'm sure that most consumers would gladly pay a 1 or 2% premium for accepting credit cards thus invalidating Aldi's claim that they're not accepting credit cards to save you, the consumer, money. If they chose a premium that represented their actual cost, the consumer would have the choice of either using their credit card and paying the premium or simply paying cash. Personally, I believe Aldi doesn't care what the consumer thinks. To accentuate this point on a recent shopping trip to Aldi I chose not to play the ball and chain
$.25 shopping cart routine and instead put my groceries in a empty Aldi box. Upon checkout the clerk told me that I would have to take everything out of the box and put it on the conveyor belt before she could ring it up. When I asked her why she couldn't simply take them out of the box as she rang them up; she said that I would have to take everything out of the box except the head of lettuce. When I asked if she was serious she told me that it was Aldi's corporate rules. Aldi rule #1, consumers concerns are not important. When all is said and done it's really all about the lettuce.

Hi i was wondering if someone can help me out, 2 days ago i brought a router from aldi when i opened it i noticed parts were missing from it, i took it back to the store and told them what was wrong with it and that i couldnt find my reciept the manager asked me when i bought it and what else i bought with it i told him the bits to go with the router and some veg he asked me to wait while he did a print out of my reciept.

When he returned i asked the manager if i could swap it for another one he told me they had no more left so i asked him if any of the other stores had any left, he went to check for me, when he came back he told me swinton did have one that i would have to collect it today, i asked him could it not be brought to this store as i didnt drive he told me no they didnt do things like that and if i couldnt get there to write off to workzone the company that make the router and see if they would fix it i said its not broken that parts were missing he then said well explain that to them and send it back to them at my exspense.

As i dont drive that me having to get 2 buses to the other store with over a hour journey there and 2 buses back another hour, i am disabled i cant make that sort of journey.so i am stuck with a take doent work and the router bit set i am £32.00 out of pockte surly this isnt right.If he could do me a copy of my reciept isnt that proof enough.

do we really have to listen to man say how he likes to wear rubber gloves in the evening, gives me the creeps that advert,
what was the point.

Aldi, you have the worlds most expensive food. Why? Because I have had to throw most of it away! Frankly I don’t understand how you getaway with it. My experience with Aldii/Carnivor in France was just the opposite – excellent there. But, then, they would not let you get away with selling garbage, now would they? The plum tomatoes were like easting tasteless red toothpaste. $2.00 wasted! The stakes were rubbery and tasteless. $4.71 down the drain.

The romaine lettuce was like old chewing gum, quite tough. $1.99 for garbage. The canned salmon was ok and I have yet to try the fish and canned herring. The spices and chopped garlic were ok, but certainly not work going out of you way. i guess you think all Americans are stupid and cannot taste. i also do not like the fact that you are taking advantage of poor people by locating your market sin or around low income area. I can hardly recommend you or you products.

Pity you do not give a contact number in the USA. Come to think of it, I understand why!

I like shopping at Aldis except for one thing cashiers are damaging the groceries..If this persist I will shop elsewere.
I come home with dented cans and meat packages torn..

i am so sick of some of these cashiers...I see that some of them work very hard, and are friendly, and others dont...
i have been to both locations...it seems that this same black lady at this high point rd. store is so hateful to me each and every time, like i have done something to her..she is rude to others as well... she does NOT make eye contact, she never speaks, she throws your stuff in the basket, she never ask if you want cash back on your debit, like the other cashiers do...she NEVER says, "thanks, or have a good day"...this has been going on for about 1 1/2 years now...i keep telling myself not to go back, but i like saving money, and i like the quality of the food...
she even hit my face one time with that chain on the buggy, while i was leaning down to change my case of water from one buggy to the next. NEVER EVEN SAID SHE WAS SORRY.. as a matter of fact, her and the black customer behind me, even laughed about it..! what is her problem..? why in the crap do they keep her there.? she does not even work fast like the others do...she actually acts like she doesn't even know what is going on around her..? she acts like she is about to fall asleep..she even wears that bluetooth phone on her ear, as well as talking on it while she is working..? why do they keep her there...does she have something on the manager or something..? i thought most companies would not keep the "bad employees around"...but rather have the ones that actually work hard, and are friendly to the public..?
guess that is the day and age that we live in..? it's pretty sad when you employees are running off your customers..!

I tried to contact Aldi twice by email waited days and have not even received a confirmation.
My original statement is as follows:
I made a sandwich with your Lunch Mate Honey Turkey Breast and bit on a chard of bone feeling like it almost broke my tooth. I felt like this was a rare occurrence that would not happen again.
A few days later I made another sandwich and found two more pieces of bone and this time I saved them.
I never had a complaint about an Aldi's product before and have been shopping with you ever since you opened in my area. But more care should be taken in the process of this product. I really have no ambition to finish the lunch meat.

Unfortunately, the lady at the checkout counter at Aldi's "misplaced" my receipt. However, meat I bought on the 30th of January (I have a witness) is dated the 27th and they will not make good on it. I has an "off taste." i am not sure if it is the bad quality or the meat is tainted. In either case, I will not eat it.

ther was a mgr by the name Kevin that flat out denied me a rtn WITH RECEIPT within 2 days, i was told that i had 2 Rtn the food @the reisserstown store in which it was purchased, once i told the MGR I never had this concern b4 he asnrd UHHHUMM then proceeded 2 WALK OFF h e was abrupt n dissrespectfull and i feel extrmely byassed, the caashier appologised n stated she can only go by what the "mgr" says this was tody 1/18/2011 @7:43pm on 117or116 reisserstown rd in maryland, he was bein prejudice /byass b/c i rtn regularly sooo what if i have a recipt saying i payed CASH WAS THE PROBLEM! besides i was told ny a teller @ the liberty rd store that i dont need a receipt if i was rtning a item that wasnt perishable u can contact me @[protected] i fell that mgrs especially mgrs r supposed @ conduct themselves more professionally with cash paying customers.besides another mgr WROTE ALL OVER my receipt n questioned me more than once, on if i need my receipt bac that had multiple purchases on it, this took place the prior wk with a black female mgr in her 30's? thans u 4 ur time and cooperation this happened @ store # 33 on reisserstown rd in md by a apparent african american male mgr named Kevin as per the possibly 20yr old empathetic [protected]@ the said time n date! im appauled EXTREMELY