Amazon
Reviews and Complaints

My order was supposedly delivered on January 6 and given to a resident.

I live with my son in a farm with no other residents neither of us received the package.I had a miss call to say the driver was lost tried to phone back but number was unobtainable .My email from Amazon still says parcel delivered and given to resident

I hope this gets resolved because I would lose trust in the future with dealing with Amazon

I recently ordered a Mens Levi's Puffa Jacket. The image on all photos on Amazon had a Levi's logo on the outside of the jacket. When it arrived there was no such logo. I mentioned this when I applied to return the jacket. I returned the jacket and a replacement arrived two days later. It was exactly the same. There was no Levi's logo on the outside of the jacket. I had great trouble repacking the original jacket and spent quite a time going to the Post Office to return the coat I decided against returning the item. Added to that I would have ended up with a credit note for Amazon and I didn't want to purchase another faulty jacket. I must say that in addition to the missing logo I was upset with the quality of the jacket which I consider substandard for a £70 coat. All in all I am very dissappointed with the product.

ref above order number,this item arrived damaged,the carrier who delivered to me apologised for the state of the item,a canvas for oil paint,but cannot send it back to you as they do not deliver to the UK.So i am stuck with a damaged item

that i cannot send back,what to do?i think Amazon should organise this return and get another carrier to come to me as i am totally innocent but am a victim.

I am fed up with it.Also i have enormous difficulty finding an e mail address for

Amazon.co.uk

A few days ago, my amazon account was hacked and the perp. tried to charge $200 to my credit card. I immediately disputed this charge and Amazon retaliated by locking me out of my account.

I have twice submitted my drivers license and debit card info to prove my identity but- they demand billing statements i have told them repeatedly that I no longer receive paper statements. They are holding $50 in gift card money hostage

Mf60k7n64 am jan 2021 £7.99 was taken from my credit card to through to november 2021 when i stopped this payment & had the november sum paid back, which i am still owed £71.91,

have not used any compliance to do with this, i have been unable to chase this up due to operations major heart plus two prostate opps.I now wish to be reimbursed.Thank you.

[protected]@aol.Com

I Have been with Amazon for a number of years with no problems and found your service very good but since you have changed to this Puzzle Farce I Cannot get back to use your services. This morning I have been on the Phone for more than 40 Minutes talking and being kept waiting so that I may use my own Password as in the Past without success. All I want to do is use my Password as Before. Please Resolve and Reply.

I am an overseas customer. I bought a brand new Chromebook on Cyber ​​Monday. When I received the shipment I discovered it was a returned damaged laptop that had been opened. I immediately informed the customer service staff and sent them an email to confirm the return postage ($3000 Hong Kong dollars). They promised to refund the full postage, but now after shipping, Amazon customer service said that the company's policy can only refund a maximum of $150. I lost $179 on this online purchase. Amazon customer service lied to me. Amazon's website says it will issue a full refund for damaged items. Amazon deceives customers.

I went to a store bought a physical gift card for $300 tried to put it on my account and order something and they blocked my account and then refused to refund me. It’s been over a year I’ve called over 47 days in a row and they still refuse to help me I have sent them all the requested documents and proof of purchase. They still refuse to help me a message to CEO of the company did not receive a call back or anything then tried to buy another $200 gift card and make a new account do that golf cart give her an accurate account and they also did the same thing took me for $200. Now it’s $500 total over a year process of trying to get it back and start received anything back from t

I wish to raise complaint about the appalling behaver of a prime amazon driver of your delivery driver how threw litter in to public bin in doing so dropping litter on to the public pavement when telling the prime delivery driver to please dispose of his litter correctly in which he roundly said was going too he then when said the F** word myself and other waiting bus stop by the bin found this shocking to where other spoken up telling him no such need for such foul language and he was wrong in littering as well as how he puts bad rep on prime as company this not actable or professional member of your staff to behave as well as such shock behave toward members of the public the time of the incident was 12.54 first details of number plate 7I1DLG where fist digest I managed to get area of incident Billing Rainsford road.

Worst delivery ever, days late with unfullfilled e amail item will be delivered within 3 hours and even drivers name.

I still did not received product. Once I put a bad review to the seller, amazon posted the lie that it was fullfilled. It was not fullfilled and it shows amazon itself is in the bad service;

I am a prime member on top of that,

I would never recommend amazon in alberta canada

I lost hours of emjoyment of my life

I think Amazon should be more active in customer complaints and look into repeated complaints about a company. Ribbon candy was purchased and a ribbed in a box that sounded like shattered glass was inside. Their response was to contact the seller. Checking the bad reviews, most had to do with receiving damaged candy and I think Amazon should take more interest in resolving customer complaints.

I ordered the above products from Amazon with a view to taking them with me to abroad on my flight to Nigeria on 14/11/2023. Amazon promised to deliver on 12/11/2023. The goods were never delivered.

I want the refund of my money.