Amazon review: Repeated delivery failures, unauthorized order cancellations, and rude customer support – Amazon Egypt

I’m a long-time Amazon customer, and I’ve had an extremely disappointing experience with Amazon Egypt. I placed several orders that were never delivered. The delivery agent refused to deliver, saying my address was “too far,” although I’ve received many packages to the same location before.

Worse, my orders were canceled without my approval or notification. When I contacted customer support, I was passed from one agent to another, and no one took responsibility or offered help. I eventually requested to speak to a manager, but the person who contacted me was unprofessional and said: “There’s nothing we can do.”

I have already contacted jeff@amazon.com but haven’t received any meaningful response.

I am demanding a full investigation, action against the delivery agent, and compensation for the inconvenience and lost orders.

*Account:* [protected]@gmail.com

*Phone:* +[protected]
*Email:* [protected]@gmail.com

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