Amazon review: they closed my account and no refund 136

I began an Amazon sellers account yesterday (12/5/2011), and posted some electrical items I have i my garage. After hours of posting, I suddenly find my account is blocked. They claim my account is somehow linked to another account which they have stopped. I've never listed with Amazon before under any name. This was a totally new (and horrific!) experience for me. The worst part is that they will not tell me what it is about, citing "proprietary" reasons. I am concerned about identity theft. I have no idea what this is about. My name, reputation, and possibly identity is on the line, yet Amazon considers it none of my business! How can they accuse me, and not be responsible to state its case and permit me to answer! It's like being thrown into jail on unspecified charges, and told they will hold a trial without you behind the scenes, and not even tell you what it's about- other than you are spending your life in jail!. I cannot believe what has happened. I can understand mistakes. I cannot understand Amazon 's refusal to address them. I have seen other identical complaints on this complaint board.

Before One can purchase from Amazon.com it's clearly stated how many of the interested items is available for sale. Anyway My wife has decided to buy me a program TMPGENC Express 4.0 This items sell for about $86.00 to $100.00 depending of the seller. She had decided to buy my Christmas from Amazon instead of the many other online retailer including the manufacturer because Amazon offered on A disk rather Download version. Anyway the item in question was supposed to be here by Christmas. However it wasn't until December 30th, The same day we return from A trip to Canada, More than 7 days when the items should have been in our mail box that we were notify. that the items in question won't be ship until "22-28" of January. Needless to say it was some kind of joke being played on us by a Bored amazon Staff. After Contacting cust. Service dept. Of Amazon, I realized they are dead serious, and in my second email, enquiring about the fact 5 items were available for sale and immediate shipping when my wife place the order... Below is the answer I got.. Don't forget that my wife had to paid for the item before she could complete the order... These people will do anything to meet quota and have no respect to the customers that support them... it's a shame.

Greetings from Amazon.com.

In researching your order I was able to see that we had this item in stock when your order was placed. There appears to have been an error that prevented one of them from being assigned to your order. Unfortunately we no longer have any in stock at this time.

At Amazon.com, we value your trust above all else--it is the foundation our company was built on. We certainly didn't intend for this to happen. This situation was the result of a combination of technical and human errors, and I'm truly sorry for the inconvenience.

I hope you will give us another opportunity to prove the quality of our service to you.

Thank you for shopping at Amazon.com.

Please let us know if this e-mail resolved your question:

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

STAR DECORATIONS in is unreliable as a wedding decorator! Poor service, no refund.

amazon has the worst customer service and support. I bought a watch and they ship only the box without the watch. Call their support and it's useless. Those incompetent people simply does not acknoledge teh issue and offer any help. they don't even want to ship a replacment. it's a big trouble.

Some users on the site violated my privacy by somehow finding my full real name (I think via a lot of google research) and posting libelous comments about me in a comment thread under this book, disclosing my full name. My full name is NOT publicly available information on my amazon account, and I have REPEATEDLY flagged the comment as abusive (which it very clearly is). Amazon.com has never done anything about this.

am frustrated my Amazon due to series of incidents.

When my order did not arrrived, they asked me to check with the local post office. When i went there and spend an hour in the queue, the post office officer told me that they could not locate my package without an article number.

I wrote to them to ask for the package's articles numberand they manage to give me back however they alaso told me that it was not possible to trace my package in the local post office. See how frustrated I am, when they led me in acircle. I just wish they know the right advice to give their customer and not trying to be such an smart Alex.

When I asked them to resend the order, they told me they would charge me again before another refund. I need time to settle my account, and the customer officer gave me another two more days to process my payment again. Before, the two days was up they already cancelled my order and I have to reorder again at a different pricing.

To compesate for that, they promised me an upgrade to my shipment and I will be refunded later however when I was reodering the items, that shinping option was not available for me.

And I am really frustrated with Amazon services, I think I will get phobia and anxiety if i have to order any items from amazon again.. Anyway those items are meant for my wrk purposes and I really have no choice except to get it from them. My work project had to be delayed because of that freaking shipment..I really think they have a bad customer service, shame on them, they cannot diliver what they have promised to the customers...

The book "Gainsborough's Vision" was ordered and paid for, from Amazon.com books'department. They emailed stating book had been shipped on March 17, 2010. It was not received by delivery estimate of April 28, 2010, and has not been received. Several emails were sent by me with full details to Amazon.com Customers, but they simply do not answer and appear to have kept the money. This book is badly needed for academic research & art project.

As always - excellent customer service and fast shipping. Better yet - FREE fast shipping!

I odered three items from Amazon.com. The name "AMAZON.CO" appeared everywhere on the order form and in every communication... on the promise of "free shipping on orders over $25.00".

Everywhere.

I come to find out that I was *not* buying from Amazon.com but from "Amazon Marketplace" or "Amazon.com registered sellers". I was then charged for shipping from 3 separate vendors. One vendor doubled my order and sent it to me. When I complained I was told to return the second item (at my expense) for a credit. Three items at $10 each ended up costing me over $60.00.

Amazon.com completely denies having anything to do with the sale... irrespective of my having purchased from their website, was invoice by them, was encouraged to buy more to get free shipping, and all emails have come from them.

I am disputing all charges from the vendors as I have never ordered from *them*.

Amazon.com sends me emails that I cannot respond to and essentially spouts the corporate line that I was dealing directly with some other vendor and there is "nothing they can do".

I ordered a graphics tablet online from amazon instead of the very fast and efficient service from Dabs.com (from now one I shall be sticking with dabs)

after ordering using there standard free delivery it informed me that the order was not going to arive in 5ish days as they suggest but about 2 weeks. As this was unacceptable as I need the product pretty quick I changed the order to first class (making it more expensive than dabs), as it would not let me cancel the order, and changed the delivery address to where I would be at the new delivery time..

However it did update the delivery time (and price) but didn't change the address and thus it shall now be delivered to somewhere where I am not, I shall get it late and have to pick it up from a delivery yard.

Needless to say I shall be sticking to the impecable service I have recieved from dabs in the future.

My conclusions are if you want a fast and prefessional service.. order from somewhere else!

Electronics I suggest dabs or e-buyer.

THey terminated me just 5 days ago without rhyme or reason. I mean come on Amazon!? Being 5 years with you isn't enough? What is the reason? Why you don't give reasons to customers is pathetic. At least tell us instead of keeping it secret...but no, it is Amazon. Of all companies, why you.

Seriously...no returns, no chargebacks, stellar feedback and account status just isn't enough for them to reinstate my account.

Absolute trash. I had to contact Auction Essistance to get me set up with a new stealth Amazon account.

I went online the beginning of July 2010 and filled out an application to work from home. A few weeks later Denise from Amazon products customer service called me in reference to working for Amazon. She explained how easy it was to sell online with an Internet Business and Denise quoted me the Plantium Package Amazon, Travel and Google Adsense with CD ROM for $249.00 plus $30.00 for shipping. The contract was signed and dated on July 19, 2010. I authorized charges that reflected to my credit card or alternate method of payment on file with E-Advisors. Denise assured me that I would make money and if I did not make money in 30 days I could cancel and the full amount would be credited back to my credit card. She also advised me that she would give me a good Coach to help me get familiar with my business.
A few days later Mr. David Ferra called me from E-Advisors LLC and explained that Amazon products have been in business for 20 years. He said I would get 15% of commission of all products quarterly and 50% of travel from Google Ads. I would make $10 to $5.00 off clicks on Website minutes. Mr. Ferra explained the different Websites and suggested that I take the executive package that included 250, 000 unique Visitor Marketing Program/Advertising CD ROM, Major Search Engine Submission, Virtual Walk on Advertisment, and Customized You Tube Commercial for $6, 000. Mr. Ferra said that I would make $8, 200.50 in two months and I would be able to pay off my credit card. At that time, I told Mr. Ferra that I am a retired single lady and I am on a fixed income but he guaranteed me I would make that amount of money and I would pay $219.00 for 2 months. He said I am your coach and you can reach me @ [protected] Monday thru Thursday 9:00 to 5:00 and Friday 10 to 6:00pm. He said I am here to help you with your business. I have called to speak with Mr. Ferra and was unable to speak with him. I always speak with Amy or Kristen. I advised Kristen and Amy that paying an additional $219.00 a month on the credit card and no money coming in from my Website is causing a hardship on me and I cannot afford it. I ask Kristen if I could speak with her manager or Supervisor. However, I was not able to speak with them. I explain to Kristen I wanted to stop my advertising website which is www.youtube.com/esearchfire and refund half of my money. It was not like I was asking for the full amount but she said it was non-refundable. Note: She said if I had asked her a little earlier she could have put my website in a lower package. Which she said earlier it could not be done. When I had those concerns she should have addressed a lower package then.
I call to E-Advisors every week to speak with a manager with no luck. I have to constantly leave a message and no one will return my calls. I have been misled by Mr. David Ferra and his staff and the organization as a whole. Mr. Ferra advised me in an earlier conversation that he would be in touch with me in Aug. of 2011 and depending on my sales from my website I would be paying $10, 000 for my website. I told him I would not pay that amount of money. You first you have to make money in order to spend on a website and I am not making any money. I am asking for your company to please do what is right by sending at least half of my money back from my website and cancel the advertising. I somehow feel I have been scammed and robed of the money that I have invested with you. I hope others have not been taken in on such an unfair business deal. I wait your response.
Note: The Grand Opening for my Website was Aug. 3, 2010.

The product did not download properly, files were missing, and after numerous attempts to resolve problem over a two week period, numerous on-line contacts was left out in the cold. They have a no refund policy on downloads, which is not easy to find before the purchase. A plain rip-off of customers.