AN & Associates
Reviews and Complaints

The box is empty. They sent me nothing. There is no receipt, no packing slip, no invoice . Just a mail envelope and an empty box. I am enclosing pictures that show the envelope and empty box. I thought I was ordering from a reliable source. I thought the last flash drive I got was from Mobstub thru AN Associates.

USPS TRACKING # eVS
[protected] 68
Francine Perlman
[protected]@gmail.com

I ordered this 16GB flash drive to free up some space on my Samsung Galaxy phone. The minute I inserted it into my phone the phone started rebooting continuously, went into safe mode and would not shut down. I took it to Best Buy and showed them the flash drive. They were unable to recognize it nor could they do anything with the phone. I lost everything most importanly photos from our trip to Jordan. My husband had not been back for 40 years and was reunited with his 7 brothers and sisters and tons of family. Also lost photos of my son's wedding day in addition to photos of grandchildren, etc. I was beyond heartbroken. On top of that have to spend hundreds of dollars for another phone. If you are reading this message learn from my mistake. Do not order anything from this company. They are only out to make themselves rich from unsuspecting people like us. My contact info is diane.[protected]@yayoo.com

Finally received the storage device which is similar to the photo stick...which is what I thought I was getting...and it was broken. Same scenario as others have stated that it came with no paperwork of the providing company or instructions on how to return the item. I would like to get a full refund of the item and I will be glad to send this broken item back to the company at their own expense.

I ordered Android USB from them on July 21 it came today. Aug 3rd. I paid $21.95 and when I got it it would not fit my Android. The insert part was too wide for my port to my cellphone. And I'm fairly certain that it's made for a different kind of phone than advertised. Found address no phone number. Address says they're located in west Seneca, ny 14224.

I bought the active brace on line. when I received it I tried it on and it was much too small. The velcro strips would not reach their connection. Your ad said money back guarantee if there was a problem. So I immediately sent it back and asked for a refund of $31.95 which I paid through PayPal. This was in Nov. 2017. This is now August 2018 and I never received my refund or heard anything from you. You should not advertise money back guarantee if you are not willing or able to do so.

This item barely works, water doesn't spray out, it does not stay attached to the birdbath and moves all over the place . nobody answers when you call to get a return address or form sent. the voice mail says they're closed it's not working hours and yet it was only 2 in the afternoon which is the time that they're supposed to be open . I need to know how to get this item returned and a refund. No paperwork was included as far as return form or where to send all there was was a paper showing how to set the item up that was it nothing else no receipt no invoice paid nothing

I purchased the Solar Powered Fountain Pump, Model AS10A on June 25, 2018 with my MasterCard. It arrived in poor condition, does not work properly and I cannot find any information as to how to return this item. It is definitely not what it is described to be.
Specification
- Solar Panel: 7V/1.4W
- Maximum Lift of Pump: 100 cm
-Maximum Water Height: 30-50 cm
- Size of Solar Panel: 160mm*3mm
- The Power of Pump: 4.5~9V/0.6~1.1W
- Maximum Quantity of Flow: 160L/h
The one (1) sheet of paper we received with the pump, stated "Our customer service if friendly and hassle-free, please contact us if needed:
Refund or Replacement
Technical Support
Package not in Perfect Condition"
Please send us information so that we can resolve this matter. Thank you.
Susan J. Cullinan, 14 Woods Edge Dr., Gorham, ME 04038
email - [protected]@gmail.com

I attempted to order one of these w the use of a promo code. It wudnt accept the code and put the order thru in spite... Less than one minute passed and the money, via paypal, had been taken from my account. I then attempted to do the order, w the promo code, and all went thru perfectly... And the timely one minute of removing the cost from my account, again thru paypal. About $15. Less than the ‘first ‘ that I had not pushed enter, immed calling paypal to reverse the first chrg and was informed that I had to do that via the vendor... Which i've done... 5+ times in various ways.
Several weeks later, I received a box from an & assoc containing the solar fountain. Cute little item but surely not worth the $20some odd, but o physically am unwell and did not have the stamina to return it etc... So i've kept it... And it has kept the birds away... Cuz it's not a consistent flow... And frightens then when all of a sudden it shoots sky high w no warning... Within a few days, another box arrived... From an & assoc. I have not opened it as I do not want what I did not ask for... And I certainly intend on getting my refund of the $39+ they charged me... But not one human from this company has responded to my numerous requests... And paypal will not process a complaint or whatever they do as it's far past the date. Uh, yah... Cuz they didn't send either in a timely fashion where it wud have been within paypals time protocol...
Now what?! I'm a disabled senior on fixed ssdi income that is barely snug to pay all... But birds... And all of g-d's creations... Are my love, but almost $40 is 1/20th of what I receive per month... For something that I did not request...
Help!
Tarasia schaller
Holliston ma

First, the instructions were printed so small I could not read them without a magnifying glass
First attempt to set up using the wireless method could not get the connect window using my MacBook Pro. Tried using the LAN cable and got everything loaded but the unit did not take password
I tried to use the reset button, but there is no movement and does not reset to factory setting as per instruction sheet.
I'm stuck with a useless repeater because I will not work on an unsecured access. No info on how to return unit.

Not able to use above product. No invoice or return instructions enclosed with product. Received item via USPS on 6/22/18. Please send return instructions. Product purchased from AN&ASSOCIATES, 3200 North America Dr. West Seneca, NY 14224. Seeking return of ( 2) Wireless-N WiFi Repeaters and refund. Base on reviews involving this company, this is not an unusual occurrence.

I ordered 2 of these and wish to return both and receive a refund as they do not do what is described in ad and a return address and USPS label for the return of merchandise. Shows everything in reverse and is barely visable in the daytime and weak at best at night. There wasn't a packing slip in either box so the best I can do is supply the name, address and USPS tracking number:

1 of 2
Kenny Youngblood
1721 Carita Ave
Henderson, NV 89014

USPS Tracking number [protected] 95

2 of 2

Terri Youngblood
1721 Carita Ave
Henderson, NV 89014

USPS Tracking number [protected]

Amount due on refund: $26.94 x 2 = $53.88

Thank You in advance for your quick expedition of this matter.
Terri Youngblood
[protected]
email: [protected]@yahoo.com

Purchased a borescope for my Android phone through a AN & Associates ad on Facebook on June 5, 2018, for $29.99 plus $6.95 shipping. The item arrived June 11th, 2018. Downloaded the app, no problem. As soon as I attached the item to my phone however, before I can use it, I have to give the app permission to access everything on my phone: contact list, photos, etc. Nowhere in the ad did it state that the consumer would have to agree to let the app have access to all of the phone's information. I've called the associated phone number 6 times and always get a message that the office is closed, even though I am calling during the hours listed in the voice mail. I want my money refunded and will return the item.

This item is a joke! I want a full refund asap. I am reporting this to the bbb and you should be ashamed selling junk like this to people. Wouldn't work from the start! No pressure at all and leaks like crazy.. You advertise such a wonderful product but we received a torn box and it does not work at all like you advertised. We paid 29.99 plus shipping and it is a joke. We will contact our credit card company about this fraudulent product.

Ordered 4 of these chargers, none of which work. After what I read on line, I have no hope of receiving my $46.00. They were $10.00 each + shipping and handling. As seniors on a fixed income wanting to give a gift to daughter & granddaughters, I find it unconscionable that 1250 people have been ripped off. Apparently these people will let you send items back but no refund. Going through credit card company to see if I can get any help. I'd love to be part of a class action suit.

On April 6, 2018, I ordered 5 PAIRS of Compression Plantar Socks at 19.99
plus tax for a total of 26.94.
Paid through PayPal.

Received a Confirmation Email on April 6th, 2018 as follows:

From: 5 Pairs of Compression Plantar Socks
Sent: Friday, April 6, 2018 12:51 PM
To: [protected]@hotmail.com
Subject: Order #45025 confirmed

5 Pairs of Compression Plantar Socks
Order #45025
Thank you for your purchase!

Hi Mark, we're getting your order ready to be shipped. We will notify you when it has been sent. Due to large volume of orders average shipping time is between 3-4 weeks. We appreciate your patience and if you have any questions or concerns please email us at [protected]@plantarsocks.com
View your order or Visit our store
Order summary

Open Toe Plantar Pain Relief Compression Socks × 1
L/XL / Black $19.99
Subtotal $19.99
Shipping $6.95
Total $26.94 USD

I rec'd one pair
Numerous emails back and forth telling me this is what I ordered.
I did not order one pair - I took advantage of their offer -- 5 pairs for 19.99.

and received a confirmation for 5 Pairs of Socks!

I am FURIOUS with this False Advertising.

On april 28, 2018 I purchased 2 hearing aids, smart digital hearing aids. Invoice no. C3378819498049-1 receipt no. 4554=[protected]. For $53.95. I would like the items or my money refunded. I items were to be shipped with in 24 to 48 hours. It has been 3 weeks and no items. I would appreciate any help you could give me on this matter. I used pay pal to pay for the items. Could you tell me who I can contact. I provided you with all the info I have. But I have read reviews where [protected]@associates has not had good reviews and is not a reuptable company. Again any help will be appreciated,

I ordered the flash drive for my phone for extra storage. The package came with an empty plastic case for the flash drive.
My name is
Roy goshi-otaguro
3510 nuuanu pali drive
Honolulu hawaii 96817-5215
United states

Customer reference number 122917
Ship date 5/9/2018

There was obviously a shopping error where they forgot to put the product in. I don't appreciate this. I hope they can resend this again and this time put the flash drive in it. What's wrong with them?
I was like a joke. To get an empty box was like a bad prank.

on 4/22/18 I ordered the spring warm jacket and received such but it was too small, I requested a refund and was told I could do so my returning the jacket to you and to sent a copy of the usps tracking code. I have sent multiple emails asking if you received both the package and the tracking information and received no credit or response. here is the information you may need to help you
my name is Leslie Doyle - 6 Morgan Ave Newbury, Ma 01951, order placed 4/22/18 and returned via usps 5/11/18 tracking number 9505 5104 0266 8131 0340 38. I paid for this jacket on Pay Pal and want a credit issued to Pay Pal invoice number: c3406649196610.1 transaction number:6960433an832944y

I would like to return and get my money back and I bought 4 of them you can contact me [protected] don't like these chargers and want to return them to your company and I am contacting my credit card company, so I can get my refund on this product and get this taking care of if you would like to send me the information that would be deeply appreciated my name is Martina. Thanks