Aspen Dental
Reviews and Complaints

They charged me $5200 for 14 teeth to be pulled out and 5 shots of antibiotic after took antibiotics and codiene syrup for pains and shove those glop of stuff to make my dentures after the teeth are out...And made another set of dentures after stitches are barely out...Dentures suppose to be comfyte soft but they told it wasn't so I keep going back trying to get them to fix it right so I can eat like a normal person cause I was loosing weight lije crazy...Then tbis lady redo my billing saying i didnt have to pay my june bill cause I got my dentyre redone...But They messed me up on my billing that i had to do hardship with comenity bank dentalfirst and I am on fixed income that can barely get by...I still don't have dentures fits right they're too big for my gums to hold them in...I'm living on pureed foods that you have to be blended up to survived...
I think there shoukd be an undercover agent to go investigate all aspen dentals offices everywhere...aspen dentals should paid for our bills to say its paided off...

TheseI dentures are a nightmare, two pairs and having problems with both pairs. Was told by the dentist to come in and have her ajust them, not make them over. How can you adjust something thats to large for my mouth. I am still wearing the temporay dentures that fits a little better, having major mouth problems as well as digestive problems. It's all about money, not good customer service. I was offered a loan before anyone checked to see if I had Insurance. My insurance was charged one price and the credit company another price. I really need this problem corrected, I am afraid to go back to that office. I don't want that same dentist working in my mouth. A nightmare! I want my money back, so I can go some place else, my distrust of these people is over whelming.

Aspen dental just won't money had five crowns lost one tooth had to get a bridge that been about a month ago and it's already broke another one they crown I'm at the time of this complaint I have a major toothache went and got second opinion all the work is going to have to be redone I was going to have a upper restoration of crowns they weren't even doing the procedure right it's supposed to all be done at once in one day they was doing two teeth I also have been on two rounds of anabiotic for abscess due to their procedure.

On 9/10/18 I was givin a Detailed treatment plan. Total plan amount came to 4, 625.00. on 3/12/19 I decided to go ahead and get my teeth pulled and get dentures. Aspen dental informs me that Dental first opened a credit line for me up to 9, 900.00. @28.99%
They charged my card 9, 036.00 the day they pulled my teeth. Altho I never received my dentures untill 11/2019. They overcharged me almost double and had to pay that high interest on something I didnt even have yet.
After my teethe were pulled when I returned to them with sores in my lips and gums. Very painful! They refused to give me anything for pain. Aspen said to use ibprophen and warm salt water. That was after I tried for days to get an apt. to get in. They wouldnt return my phone calls and when I did finally get thru they were very rude! I really feel like these people are cold hearted and crooks! I have tried disputing this with commenity bank . They sent a letter saying they are investigating my claim. but in the meanwhile are reporting bad thing to my credit. killing my credit! Like I haven't been through enough! now i have teethe that fall out without glue and horrible credit! At my wits end!

I had my teeth removed in Dec 2018 in prep for an operation. I arranged for dentures at the time.
An impression was taken before the teeth were removed. After some time (had to wait for swelling to go down ) I came in for a fitting and picked the grade of teeth I wanted. I picked the middle one.
From the first time I was never happy with the fit. I was back several times for adjustments. After sever times I asked for a replacement set as they advertised. They geve me a hard time about that. They gave in amd made them but I felt no difference. They feel loose from side to side and no amount of adheavsive helps for very long.
Everytime I eat from the first bite food sticks to the sides. I expressed that consern to them and they shruged it off. I was at a Dr office for a follow up visit on the operation I need the teeth removed for and he asked how my eating habbits were and we got into the denture thing. He said the food sticking was becuse of cheap materials.
After several trips to Aspen In Schylkill Haven and a few time going over and being told there was no one there to help me and I would have to come back, they sent me a regestered letter stating that they no longer wanted to deal with me.
I am now planing on going elsewere for new teeth.

Dentures I got comfy lite in Jan 2015 I have had to move my home burn down in March 2015 I lost my 5 yr old Greatgrandson I lived in Montgomery Al had work done in Prattville al move to Deland fl saw Dentist in Daytona Beach early in 2016 they replaced the company lights but they never could get them just right they tried to realign them I just kept gagging me then I moved to Snellville Georgia due to my health tried to see Aspen dental in Snellville Georgia the first Dennis I saw tell me I needed a new set of dentures. Then Another lady come in and told me she had to talk to the owner of Bad Aspend Dentist she told me I needed to return to Daytona to have them Replaced contacted Aspend Dentist Home Office the dentist in Snellville contacted me and told me to come back in she cut some off of the back of the teeth still not beating right gag them out of my mouth before I was out of the parking lot I can't afford to buy a new set I would like to get my money back on this that I bought and go somewhere else thank you

I was told I had periodontal disease and my husband too.My husband was told he had 6 cavities.None of which are true because we've been to two different other dentist and neither of us have periodontal disease or cavities for my husband.I went in to have fillings removed to replace with tooth colored fillings and the dentist made a rude remark to the dental technician about my tongue being in the way and he didn't know he was going to have to fight that the whole time.I also received a tongue ulcer from the technician pushing my tongue out of the way for so long.The dentist also was supposed to fill a couple of cavities and he missed one.

I had two root canals done in October. I paid each time as directed, even having to pay a deposit to have the work done. Now, without even sending me a statement they are sending me to collections for work that was already paid for and other work that was declined.

Service there was terrible - from waiting hours to being left 2 months with a temporary because they kept cancelling my appt saying they didn't have a dentist that day