CB Banks Axis Bank poor and pathetic service by axis bank

Axis Bank review: poor and pathetic service by axis bank 45

Priyanko Sinha of IN

Nov 15, 2014 2:05 am EST

Resolved

Featured review

It’s really sad to write something for axis bank as it was the best bank ever I had transaction from last 10 years, but slowly and gradually now the services are getting worst than any govt. bank.
I and my wife have a joint account in chinsura branch, west bengal a/c no: 54601010xxxxxx. it’s like going to be 3rd month I have applied for the card but still I have not received it. the amount/fee for the card has already been deducted from my account but where is the card & pin?
I have personally visited to my branch in airoli, navi mumbai thrice to know the status and ms. shilpa has helped me a lot to track the same. she personally sent emails to the chinsura branch manager but she is not getting replies. then my father personally visited the branch to know the status, where he came to know that the card was already courier to my airoli branch and the pin was sent by speed post on 27th sep and 30th sep, 2014.
Now, the strange part. after 3 months I got the card that too not on my name. the card was sent on my wife’s name. I have applied for my card which was lost with my photo and signature but I have received the card after 3 months in my wife's name, which was never applied. I don't know what is happening with axis bank services.
I sent n numbers of emails, following up with my airoli branch but no reply, no calls from debit card or customer service department even after raising complaints.
Can anyone really help me to get my debit card as it’s a ridiculous service where the customer has to follow n numbers of times for his card where the charges has already been deducted, and no one even bothered to resolve the issue.

Priyanko sinha
[protected]

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

45 comments

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Manoj Khurana

2 comments

Manoj Khurana of IN

Oct 20, 2011 1:33 pm EDT

Dear sir,

I had deposited cheque in axis branch alwar on Monday ie 10/10/2011.
bank has lost my cheque & not credited in my a/c.

Manoj Khurana

2 comments

Manoj Khurana of IN

Oct 20, 2011 1:35 pm EDT

my a/c no. is [protected]
& lost cheque no. is 795425

roshan.oinam

1 comments

roshan.oinam of IN

Nov 15, 2012 4:55 am EST

I have lost Rs.2251.37 on 2012-11-14 without purchesing anything or ddoing anything so kindly take my action.

kapil narang

1 comments

kapil narang of IN

May 31, 2013 12:20 am EDT

I deposited my idbi cheque no 048306 in tagore garden axis bank atm but not presented in my ac no [protected] till now today is 31/5/2013 so please act on it if its a complaint section for axis bank

jamierowland

Amsterdam, US

4 comments

jamierowland of Amsterdam, US

Jun 01, 2013 3:50 pm EDT

Verified customer

Dear sir,
I work in the customer care department of the bank and i cannot be of much help to you in this matter.
I sincerely advice you to forward your complaints to the manager of the Tagore garden axis branch philipanderson773@gmail.com. He is in a better position to help you.
Thank you.

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Axis Bank Contacts

Axis Bank phone numbers

+1 (800) 419-5959
+1 (800) 419-5959

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Account Balance

+1 (860) 419-5555
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Customer Service

+1 (855) 205-5577
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United States

+1 (855) 436-0726
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+91 222 425 2525
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Head Office

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Head Office

+44 808 178 5040
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+91 1860 500 5555
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Axis Bank Customer Care

+91 1800 103 5577
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Toll free line

More phone numbers

Axis Bank emails

nodal.officer@axisbank.com

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Support

Axis Bank address

Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 400025, India

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