Axis Bank’s earns a 1.6-star rating from 204 reviews, showing that the majority of customers are dissatisfied with banking services.
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interst & late payment charges
Dear Sir,
I am credit card holder of axis bank and Card No.[protected], i have taken credit card from this company and the Very First bill was not received by me, when i received the bill i was surprised to see that they cahrged me with late payment charges & Interest on delayed payment, when i asked the customer care they advised to pay the purchases only and they wiil consider reversal of the charges, but that was not done.
Now they taken Rs.3108, from my saving s account with out informing me,
when asked for it, they said the bill was sent through PAN CITY COURIER, Despatch No.is 255412 and the receivers mobile no [protected], which are not belonging to me.
Plz do help me in resolving the issue.
Thanks,
Sreenivasulu Palla
bill of already paid amount
This is Dharmendra Sharma from Indore(MP), I have already paid credit card bill on 2nd Feb 2008 by cheque (011898) with amount 11685 INR at Axis Bank Kothrud branch Pune(MH). That cheque was cleared on 7 th Feb 2008 by state bank of Travancore Navlakha branch Indore(MP) . Problem is that Axis bank stated that they didn't get the amount and they again charged me 13000 INR. I had conversation with customer care executive, he told to mail bank satement and reciept of deposited cheque. I had mailed at Customer.[protected]@axisbank.com, but i didn't get any reply. what to do now.
thanks
Dharmendra Sharma
22nd Feb 2008
HI, My name is sagar I have paid my credit bill on October -2008 but banking person whose name is avinash and he is from collection and he based in Aruna Asaf ali marg.Delhi .He credit my money in some one else account .
This is so pathatic and they don, t know to speat with customers .
This is the worst experience from Axis Bank
Because of the bank employee the bank's reputation is going sppiled.
any way I need My money in My account that 's it
dear sir/madam,
As i SALEEM PASHA requesting you I already paid the amount of credit card. My credit card number :[protected] and my name
SALEEM PASHA. Please send the confirmations letter
to my address.
thanking you yours faithfully
(SALEEM PASHA)
What is the status of my credit cards application no 1224602
cheated by axis bank credit card customer care
Hi
I am telling simply the problems what I faced in my case. I am not criticizing or degrading any one.
You can take it as a FEED BACK
This is Vijay Bhaskar from Hyderabad. My credit Card No: [protected]. I am facing many problems from your bank which I never faced from other banks. I have a very good credit card history and I got additional cards because of that. I can show the Proof.
I took this card in March 2007 and at that time one of your employee/Representative told me that this is a lift time free card and there are no Joining and annual charges. It was happened in UTI main branch Hyderabad. I agreed and put sign on papers. At that time I told about all my credit cards how I got (i.e. Life time free) and my utilization.
He did not tell any types of Cards and he simply told me that is Life Time Free Card. It was happened to my colleagues for 4 people. They already canceled in August. I did not cancel because i got a call from UTI bank people who spoke to me from Delhi /Mumbai
Later I got the bill of 1600 rupees from UTI bank for annual and joining fee charges. There I was cheated first time from your bank representative. Later I called to UTI customer care and asked about these charges. Later I got a call form Delhi customer care people, I clearly explained my problem and requested them to cancel the card. They told me reversal the amount of all those. And told me to pay the amount of purchases and need not to pay the Joining and penalty fee. That’s not yet happened.
I said ok and I did some purchases with that card. And paid all those amounts of purchases (Except the additional Fee’s and penalties), you can verify. I did not pay the amounts of annual Fee and Joining Fee and the penalties on that amount since taken the card.
now the amount is 5748.(Rs.1500 anual and joining fee + Rs.4248 penalties for Rs.1500.). the total amount is not my ussage.i paied my total ussage. pleasse think about how i am responsble to pay this 5748.i requested you to cancle my card on April/ May , the bank people told me to continue and reverse the amount and they did not solve the issue .In Nov/ Dec on employee named Shradha from delhi called me and requested to pay 200 to solve this issue. you can verify the record how many time i called and put a request to solve the issue.How i am responsable to pay the penalties and all if Axis bank people did the late .
Now I am going to Consumers forum to file a case if my problem is not going to solve. I called many times and asked them to solve this problem’s. I have the Proofs. Including me we are 5 people. It was not yet solved and you are adding penalties to the annual and joining fee amounts.
The Services of your bank is very poor. (You can check with other banks)- It’s what I feel in my experience only.
These are no proper Mobile alert and Statement.
If we call to Customer Care the phone is ringing but it will not reach the IVRS Voice system
By Luck if it reaches to Voice System it will not reach the Customer care Employee. It is telling like you will reach in 8 minutes.
After that again it will tell 8 minutes. Or 3 minutes and 3 minutes.
If we reach the customer care employee and ask about our details some times they are telling the system is slow call after one hour (it was happened one time in my case.)
If we reach and explained our problem to customer care employees, they put a request to above authority people. Later we never get any call or solution from higher authority people and it will continue month by month. The same is happening now in my case.
These are the problems which I faced. It may not happen in others case. But it’s TRUE in my case.
We have an OMBUDSMAN cell in Hyderabad .they also giving support regarding the credit card problems. We will approach that also.
The main reason I wrote the mail is I don’t want to spoil my credit history in Banks. It should not happen to any customer in feature.
I (Purna) faced the similar problem, this bank will not have the faith and gratitude, its waste of time to continue communication with this bank. Now i decided to withdraw my account in this bank.
Actually i want to pay my credit credit ammount, due to some reason it was delayed, without intimating any thing they locked my total savings account of axis bank. Its not right thing? i don't who given the rights to them. first of all they have to intimate me if they lock the bank account so that we will do necessary steps. Because of this i faced a lot of problems, even single rupee is not their in my hand.
they will not taking care of customer satisfaction
I will file case against them in banking ambudsement
So lastly i want feight against this bllaaa bllaaa bank
purna
[protected]
I HAVE APPLIED FOR THE AXIS CREDIT CARD ALMOST 45 DAYS COMPLETED BUT THERE IS NO REPLY FROM THE BANK EXECUTIVES I HAVE PROVIDED ALL REQUIRED DOCUMENTS FOR THEM.
THIS IS MY REFERENCE NUMBER:-1740261
COULD YOU PLEASE LET ME KNOW THE STATUS OF MY CREDIT CARD.
I too faced exactly the same problem which
Mr.Vijay Bhaskar has posted.
my cc no.[protected]
addon cc no.[protected]
K Arvind Babu.
Dear Sir,
I Ravi Sharma are using a credit card of your bank since 12/07 and the card no is [protected]. After some time when I was using my card frequently I have some Rewards Points on my cards approx.1350. On 4th of April a First request was given by me to the customer care for redeem 1100points from my card. They taken a request from me but I not received my gift voucher. After 20 days. Then after some time I again call the customer care but the same kind of response I received from cc. after past 2months when I call the customer care they told me that your voucher is received by you. But dear sir I still not received any kind of Voucher from your bank side, so only that’s why I am sending you that mail. I hope that I will receive a quick response from your side.
Thanks & Regards
Ravi Sharma
Territory Manager - Sales
[protected]
Transpole Logistics Pvt. Ltd.
A-173 Road No. 4 Street No. 10
Mahipalpur Extn.
New Delhi - 110037
Ph : +91 11 [protected]/83/84/85/86
Fax : + 91 11 [protected]
Email: sales.del@t-logisticsindia.com
Website: t-logisticsindia.in
WINNERS DO NOT DO THE DIFFERENT THINGS,
THEY DO THE THINGS DIFFRENTLY...
I had similar problem with AXIS bank. Let us get united and fight out this bank to its last.
Please send your address, emaill and phone to:
ameesala@gmail.com
phone: 0-[protected]
Adress:
Dr.Appalayya Meesala
14-107, Saktisainagar,
Mallapur,
Hyderabad-76
i want to about that how can joint whith net banking facility for credit card
credit card problems
Sir, My name is nagaraju One of credit card holder of axisbank ,past two months i m facing no of problems with the Axis bank credit card pesrones, i m using the Axis bank credit card from the month of Apl-2007,from tht day onwords they never send any statements to me aby my purchase,suddenly they are lien my ACC in the month of No-2007 at tht time my payment amt was 19128 rupees tht amt i padi after my due date i mean Dec-27-2007, after tht payment they had released my ACC, again they were lien my ACC undera the money 22161 rupees, it states tht they are recieving my 19k payment and agian they were lien my acc with full payment amt, but i already pais 19+ in tht 22+ amt,so finally i went to AXIS bank credit card deivision people Mr.Vignesh(Mount Road branch,Chennai) i told my fulll problem to him on 02-01-2008, he was checked my Credit card status and told me like no pronlem sir we were releasing it my tomorow i,e 03-01-2008, so based on vignesh i returned and after 1 day i checked my Savings ACC status it still remains same then again i made no of calls to him but no use i didnt picked my call final he picked my call on 04-01-2008 and simply told me like sir i worked it out ur ACC status changed on 05-01-2008 only so this is problem pls dont make any calls to me from here onwords he told like tht,but before tht i told him my problem like sir each and every month 3 cheques are come for clearence so if my ACC status is same these cheque ll got bounce already with lien last my 2 cheques got bounced so plss at least this month i need to save my cheque bonuce so plss help me out like th, but still the is no change in my ACC, it leads my 2 cheques are bounced on 05-01-2008,and again today my 1 cheque will bounce,really sir ur people are not doing work properly, no of times i had begged him plss change my ACC status and help me out but no use,i hope atleast these complaint will help me out...
Axis bank Credit Card NO:[protected]
Name:Nagaraju.A
My name is Smt. Debjani Ghosh W/o Sri Mrinal Kanti Ghosh my ATM Card number is [protected] is smart privilege card valid to 12/08 to 12/18. This account was opened in Bankura Branch, West Bengal. I journey is Hyderabad the purpose of NIRG Trainning Centre . I have no money, I forget its password, please provide it on myn email ID . Thanks
I am Abdul, I got a call from ur executive for a lifetime FREE credit card with several benefits, i thought let me apply for it and submitted my documents and got the credit card after 6 months but the issue is that i have been charged for the credit card an amount of Rs.432. why should i pay when i was told it's a lifetime FREE credit card..? Immediately i called customer care, after trying for nearly 30 mins a customer care executive received the call, he gave me a Request No. and informed me a higher authority will get back to me within 7days but there is no response till now it's already 1month. 15days earlier i called up customer care again he gave me a another Req No. and he told its in HIGH PRIORITY now and for sure a higher executive will be get back to me but again nobody called me yet(already 10 days) and i got a message to pay an amount of Rs.730. Atlast i called a customer care again but nobody is receiving the call from past 1hour, I am so bugged up with this that i decided to complaint. I have HSBC, ICICI, SBI credit cards but never faced any such kind of problem. Its the worst customer service ever seen. why dont you think about customer satisfaction..? I have an account in AXIS BANK and I am totally satisfied but why dont you provide same kind of service for Credit card division. I hope atleast you read this and in response call me to speak regarding this issue or atleast mail me to my email id -- muzi_ab@yahoo.co.in
Would be happy if you get back but no hopes of your response.
Mb-[protected]
Hi, My Name is Madhusudhan Rao M. I have applied for AXIS Bank Credit Card. I have also received the Reference Code No.918372. Till date I have not received the Credit Card. Address verification is done. Pls let me know my status as soon as possible.
Thanks/Regards,
Madhusudhan Rao. M
pHONE- [protected]
OFFICE - [protected]/EXT-739
55 days ago by Madhusudhan Rao M [send email]
Hi, My Name is Madhusudhan Rao M. I have applied for AXIS Bank Credit Card. I have also received the Reference Code No.918372. Till date I have not received the Credit Card. Pls let me know my status as soon as possible.
Thanks/Regards,
Madhusudhan Rao. M
I HAVE APPLIED FOR THE AXIS BANK CREDIT CARD REF NO:1003002 STILL IT HAS NOT GET ME...
renuval of debit/atm card
i have axis bank [UTI BANK]dabit card,cum ATM card & Saving bank A/c in axis bank ,Ashok marg,Jaipur branch. validity of my card is being expired in Jan/2008,i have riminded many times toissue new card, but upto today i havn't received
kindly take n/a.
my S/B account no. [protected]
i have axis bank [UTI BANK]dabit card, cum ATM card & Saving bank a/c in axis bank . My card will expired on 12 Dec 2012 ( My Account No [protected] ) ( My Card No [protected] ) My Axis bank Branch A-11, Vishal Enclave Opp Rajouri garden Delhi
What is to be done to renew the card
My email id is gmukeshgola@yahoo.com
Thanking you
Mukesh gola
i have axis bank [UTI BANK]dabit card, cum ATM card & Saving bank a/c in axis bank . My card will expired on 31 march 09
What is to be done to renew the card
My email id is rajivbabre@yahoo.co.in
Thanking you
Rajiv babre
My husband, Mr. Subhas Chakraborty, holds a Priority account in Axis Bank, Kankurgachi Brach, Kolkata (Customer ID :[protected]). He has a debit card (Card no. [protected]) which has expired on 06/08. He is yet to hear from you about renewal of his card. Please treat this as urgent and issue a new card which he can immediately operate.
In this card, no nomination was registered. Is it now possible to include a nominee?
issue of credit card based on forged documents
It is to inform that Axis Bank Credit Cards has issued a Credit Card in my name without applying nfor the same, perhaps based on forged documents. Nearly one month back I had submitted documents for issue of SBI credit card at SBI, Gopalnagar Branch, Nagpur. It seems different bank agents/executives have a syndicate to get details of customers because immediately after submission of documents at SBI, I started getting calls from HSBC, ICICI Bank, Axis Bank about credit cards. Inspite of my refusal, they continued calling me. Nearly 25 days back one fellow came to my residence during day time and started asking about my details to my wife. On enquiry he told that he is from AXIS Bank and generating details for credit card. When intimated that we have not applied for the same, the imposee told that he is doing his duties.
Now 2 days back somebody called to our place and asked to collect the credit card. Once again my wife informed that we have not applied so there is no question of collecting card. Today the PIN has also arrived.
On enquiry to the number from our caller ID we came to know that call was from BLUE DART Currier service and they informed that we generally deliver mails at residence but may be some fault by their employee to behaved like that. Anyway they requested us to contact AXIS BANK for this matter.
After contacting local branch of Axis bank credit cards at Nagpur their executives told us that this type of activity sometime does happen due to target pressure. Anyway we should contact their call centre to get blocked the undelivered card from any sort of misuse.
See what a nobel idea to complete the targets using forged documents by making syndicate of agents of different bank?
Through your medium we are bringing it to the notice of general public and AXIS BANK officials about frauds and unfair trade practice. Also warn Axis Bank about serious consequences, in case of any fradulent withdrawl or purchase using undelivered card.
RAHUL BANERJEE
[protected]
I have applied for a Axis Bank credit card 2 years ago and after few months the local representative told me that your card request was declined(Reason unanswered). Then i applied to ICICI & HDFC which i recieved sooon. After six months of this incident i started receiving e-statements which i could not open also because it is password protected and password is the card number which i don't have. I called up call centre & informed the same on which they said we would come back to u. Again, collection department started calling me which made me surprised where else i again told them the story but they didnt understood.
After that I have called customer service many times but they are not at all responding and putting blame on other department. Also, i went up to the local office but they were not with an adequate answers, then for six months they stopped calling me & i thought that there must be some mistake which have been resolved. Now on friday a letter from Lok Adalat was recieved against me for the non payment of credit card or else action will be taken against me. How could i pay for the card which i hvae never recieved.
Its a due request from my side that pls check up at ur end & resolve the same, as i have been transferred i am not in the Jamshedpur too... hope to hear from u soon over mail
Thanks & Regards,
V R Rajesh
I M Jitendra Kumar Singh From Orissa Cuttack, Here at AXIS bank branch I have applied for axis bank credit card, one person named Mr manoranjan Tripathy came and equired about my business and residence and after enquiry he asked me to pay him some money for their pocket kharcha, but i have not paid him bcs i have every thing legal documents so why should i pay to some one whom i dont know he may be fi of axis bank, and after 10days i came to know that my credit card application was declined, when i asked the customer care why my application was declined they told me that it is our bank policy that we will not be able to say you the reason pls tell me what can i do regarding this my credit card application Ref.No. was 1524936.
You will be walking into the jaws of cheating and trouble if you use Axis bank card.
Be careful and don't use.
I am maintaining a data base of Axis bank victims. Please send your details to me:
Dr.Appalayya Meesala
14-107, Saktisainagar, Mallapur
Hyderabad.
email: ameesala@gmail.com
phone: o-[protected]
Hi,
I have applied the AXIS bank credit card. Application #4575159.
Enquiry is also done successfully. Few days back someone came to my room to delivery that credit card but I am at office at that time due to that unable to receive that credit card till now.
Recently I lost my Mobile, so, I don't have the communication also. So, Please let me know Status whether card is issued or canceled or not.
Below Contact details
My contact No: [protected].
email ID: raghu.mrb@gmail.com
Thanks
Raghunath Babu. Motamarri
i got the credit card but do not having internet ID & password
credit card reissuance
Dear Sir
I was holding your creit card. During the time of application I was not informed for any type of annual Fee. When i recieved my 1st statment, I had been charged a sum of Rs. 1600/- as Annual Fee. I contacted your Customer care Centre. I am already holding Credit Cards of different bank, but I had never been charged any fee from any bank. I requested to waive the same, but I was informed that waiver is not possible. Till the time i rrecived another statement including penality charges and late payment fee. Onece again I contacted your Customer care Centre and again I was replied that no waiver will be given even in late payment charges and penality. I have been reularly being followed for the payment of full amount. Finally I contacted your Ahmedabad Office and I was informed that if I pay minimum amount of Rs. 1600/- further request for waiver will send and card will be Re Issued to me. I have paid Rs. 1600/- in your Ahmedabad main branch 31/12/07. After depositing the amount I contacted to your Customer care Centre. I was informed that now Card can not be issued as it has been already cancelled.
I would like to inform you that I had no intention to not to pay my outstanding. I had made some transaction before receiving statment and I had paid the same. There was no principal outstanding in my card. As I am paying your annual Fee and the balance amount after waiver. I would like to use my card. I am having Credit Cards of other banks also and there is outstanding or any problem with these Credit cards.
I would like to request to Re Issue my Card and waive my late payment charges and penality.
Thanks Regards
Ved Prakash
Card No:[protected]
Mobile No. [protected]
i saw some of the complaints of AXIS bank credit cards services on the website and wish to share my experience too. It is infact most horrible service one will ever see in current market scenario. These giys promise you CC within 2 weeks and after that never turn up. It seems that the staff there is underoging some sort of training to learn how to operate CC services. Most of them dont know whats going on - probably they have to lean from SBI cards which inspite of being largest network have the best customer care and after sales services.
If you wish to apply for CC, choose any other bank except AXIS BANK.
THEY WILL CHEAT YOU AND NEVER ANSWER QUESTIONS WHICH POINT TOWARDS A FRAUD
100 percent fraud
wrong statements and false information of credit card
at the time of collecting the documents and at the time of verification I had been told no joing fee and annual fee for axis bank crdit card. After recieving the credit card i did not recive statement for 3 months. Requesting several times i recieved statement after 3 months. All the 3 statements which were totally wrong and they have charged joining fee with latepayment chargeds and finance charges.
I called customer care told regarding joining fee, i got a call from AXIS bank saying all the carges for 3 months will be reverted. after that I recieved 2 statements nothing is reverted.
Date: 07/07/08.
To
The Branch manager,
Axis Bank,
Dwaraka Nagar.
Vizag.
Sub: Account frozen -Reg.
Sir,
I have Axis Bank Account for the last three months. With the following particulars.
My Account No. [protected]
Name : M.RAMA KRISHNA RAO
Rs. 50, 000/-(Fifty Thousand rupees) has been transferred from my account on 02/07/08 with out my notice. When I was contacted to bank officials on today(07/07/080, they have declared that my account has frozen. How is thjis transaction was happened without my notice?
When should my account unfreeze?
Thanks & Regards,
M. Rama Krishna Rao
I am operating two accounts of Axis Bank and have found wrost service in my life. I am trying to see m online balance on the iBanking and it show your online transactions are not available...tried their 24x7 number...it did reach...
what all this ### the Axis Bank has...right now I am in New York...they dont have any international calling number...theri customer executive does not respond...
now it has become irrtating...oh what a thrid class banking I have got...
Axis Bank...the wrost, wrost, wrost Service, , , , , , , , ,
i have applied for a carloan, verfication and other process is completed, till today (after 20 days ) there was no respone from the bank side. i have contacted the customer care they have given the following numbers for follow up i.e [protected]/947/948. i was tried continuosely for two hours, nobody was lifting the phone eventhough it was telling some times busy. i cannot understand whether it is a governament office or public service bank. my sincere advice is if the bank is not able to provide the customer service, plz dont offer such type of loand and all.
i m using your banks creditcard on the time of form filling your exicutive tells me it didnt have any annual fee but the statement which comes in my hand it all were added my card no is [protected] sir i m settled my account and fill up all charges i want to surrender your card so please do it fast and i dont want to use any other servise in place of it wii you want to contect me so you contact me on my mob- [protected]
I have not recieved my statements from last 2 months when phoned to customer care its been worsst hence i kindly request you the procedure of surrendering the card may intimated
I am Parth Roy...I have not received the card statement for last 3 months, i have already send a written application for e-statement one month ago and talking with customer care executive but no response from bank.Customer care executive talking with me as a worng way... Whenever I called the Customer Care, nobody respond except the computerized voice recorder. Bank's Customer Care Service is worst, worst, worst, worst !
lost all my money!
I am having an Saving Account with the axis bank- Surat Br. I had deposited a DD of axis bank only from other location.
same DD was not credited to my account after a long period of 15 days. When I asked for the matter Baroda Br. Manager ( Anish) and Surat Br. Manager Mr. Himanshu said your DD has lesser value so forget the matter, we can't help you and said contact directly to Baroda Br. as I deposited the same from Baroda office. I had lost my time, money and gained only the mentally harassment.
It's MNC bank, but the treatment to customer at the beginning and after being the customer is worst...
really thats like axis bank. ### the axis
closing of my old account
My name is kavya.I have opened an savings account at Vijayawada one and half year ago. Now i have reached my native (Kakinada). Here i opened a new account at AXIS bank itself.The problem is that i have sent a letter 4 months ago to Vijayawada's Branch Manager to close my account at Vijayawada and transfer all my proceedings to my new account at Kakinada.I have Enclosed my Debit card, Cheque book along with that letter.But i have found no response.
My Vijayawada account No.:[protected]
my Kakinada account No.:[protected]
respected sir,
i want to open one Paypal account for my day-to-day money transations. please leave me a mail how i could i proceed.
thank you
venkata subbaiah
I have account at Kakinada Axis bank -how do I get IFSC code to complete the process of opening a paypal account.
SO I REQUEST THE BANK FOR CONSIDERING MY PERSONAL LOAN.
THANK YOU.
AND HOPE TO BE WITH AXIS BANK.
card not received
I am Pankaj Mudholkar, applied for Axis Bank Gold Credit Card one month back. I received my application reference number. Verification is also over. The executive told me, that I will receive my credit card withinn 10 days, but still I had not received it. The details are as under,
NAME: PANKAJ MUDHOLKAR
APPLICATION REFERENCE NUMBER: 798382
MOBILE NO.: [protected]
Regards,
Pankaj Mudholkar
From
SUJITH.S
ACC:NO:[protected]
L.S.SADANAM
ANGAVILA
VAKKOM
Sir
I had got my Account number, i Connect Password, Telebanking Pin, Debit Card. But I didn’t get my ATM Password. I had forward my complaint to pattom Axis bank before two months. At that time, I had applied a new form for ATM Password and a cheque book. At this time [protected] ), I didn’t get any information’s from pattom branch. So you please make do immediate action soon.
Sir
I had got my Account number, i Connect Password, Telebanking Pin, Debit Card. But I didn’t get my ATM Password. I had forward my complaint to pattom Axis bank before two months. At that time, I had applied a new form for ATM Password and a cheque book. At this time [protected] ), I didn’t get any information’s from pattom branch. So you please make do immediate action soon.
Hi,
Iam Sunil kumar.Bolisetty.Two months back i have applied for credit card in card-to-card process.but only 20 days back i got a message saying that card is issued&given some number for reference.But on the same day i met with an accident& lost my mobile.So i missed that reference number now.
I dont know what had happened to that card,whether issued or not.Can you please help me out to know what had happened to that.If you need any details in order to tell me the details,please feel free to call me on [protected] in any time.please do help me in this matter.
thanks,
B.Sunil Kumar.
dear sir
i have not revceived from axis bank regarding my new account in axis bank as they send the bank summary or details but not sending my new kit as usually a bank give to new customer
I am sunil jain,appiled forAXISBANK credit card two month back.I received my application reference num ber.but credit card not received
..NAME--SUNIL KESHARNATH JAIN
APPLICATION REFERENCE NUMBER 797974 MOBILE NO [protected]
card & service not recd!
Customer care is in no mood to talk to me after 4 months of application submission moreover my card is approved vide ref. no. 639296 & despite repeated instructions that I need my card on official address they kept residential address. Now for my credit card I need to take a day's holiday & that too not sure whether I'll receive it personally.
I have not received my credit card yet. Beware people!
My credit card n.o is [protected] and name is JONARAM BORA, some website bills are deducted fro my card which are totally unknown and false payments made.I never used such websites and made any payment through my card. Kindly help me to overcome from this problem. thanks, jonarambora35@yahoo.com
I APPLY 35 DAYS BEFORE FOR AXIS BANK CREDIT CARD. I HAVE ALSO RECEVED REF NO. BUT I DO NOT GET CARD.
vipul raval
I HAVE SUBMITTED THE CLAIM FORMS RELATING ACCIDENTAL DEATH OF MY HUSBAND LATE ANANT SRIVASTAV ON 28-12-2008 AT SLAT LAKE, SEC-V, KOLKATA BRANCH.MY HUSBAND WAS A AXIX BANK CREDIT CARD HOLDER -[protected].I HAVE NOT RECEIVED ANY INFORMATION ABOUT THE PROGRESS OF MY CLAIM STATUS.PLEASE DO THE NEEDFUL AT YOUR EARLIEST. MAYA SRIVASTAVA
I have applied for a credit card two months back .I got the confirmation call from the Axis bank one month back.But I have not recieved the card .
i am unable to make on line payment for credit card no [protected] . i am been asked for id & password or contact your nearest axis bank, but even the bank persons are unable to help me out kindly do the needful & contact me on [protected]
I have received my credit card pin number correspondence before getting my credit card, till date i didn't get any further communications from your bank. Please kindly check the status of my credit card position and reply at the earliest to my email id or to my mobile no.[protected].
Thanking you,
H. Balaji.
Please give the feed back of my credit card status - Ref.No.1545756
Thanks.
V.Sundar
Dear Sir,
As per the reference number 1496183 for my credit card of AXIS Bank .Till period I didn't received the same and please arrange it ASAP.
Thanx and Regards
Manmohan Mishra
[protected]
022-[protected]
i applied for a axis bank credit card but got no response except a ref. no.1366868 through sms now i want to know the stature of my application.if it is declined show me the cause.answer me fast .am waiting
about the customercare service
I have applied for an credit card 3 months before recently they apdated the application even though enquiry is going on a am not abl to get the correct status of the process i have received the reff number .now when i try to call the customer care no: which in in TVM its takes long time to get the executive online its really a bad customer service
my name is vemula parshuram I hav withdrawn rs 4500 frm atm id s1ac02718 secundrabad but i canot recieve yhe cash in atm and i wait for1 hr there so many customers are collect the cash from atm and if i try the next time his showing the anount will be transaction so do somthing.my card number is8965 expiry date 0320 kindly get back to me. my email id is imadoddin@yahoomail.com.
I have taken personal loan form Axis bank in july-2007, Hyderabad-India.I am paying 6123/- from HDFC bank Savings Account [protected], HITEC CITY on evry month in between dates 5-7.But i don't know the personal loan account number. I don't know what is the end period to complete my personal loan.Can you please send me the loan account numbaer, loan statement details and Branch details which branch provided personal loan to me.
Some of my details
My name: Srinivasa Rao Gogineni
DOB:May-4-1976
I have savings account in Axis bank: my customer id:[protected]
I already complete one personal loan of 200, 000(loan account:[protected])
I need the details of second personal loan account details
Amount:225, 000(i think, not sure)
Paying the Instalment:6123/-
Thanks
Srinivas
At the time of collecting the documents and at the time of verification I had been told no joining fee and annual fee for axis bank credit card. After receiving the credit card I did not receive any statement... I received SMS after 2 months as “'credit card got outstanding amount
But I haven’t used my card anywhere. I called Hyderabad AXIS Phone banking customer care ([protected]) to find the reason. The Phone banking customer care automatic system provided the transaction details like the card is not free card.
I got surprised .because I didn’t done any transaction. I called to AXIS bank customer care executive and I explained the transaction details which I got form the phone banking system to know reason why.
He told that my credit card was not applied for free life time card criteria. He asked me that 'from where you got the transaction details’; I answered 'from sms I got outstanding amount and from phone banking system I got detailed transaction'. He suddenly told that you are liar. I asked why you are saying like this. He told me 'I don’t want to argue with me and you are not saying truth'.
I told him that “I will complaint in Consumer Forum on your bank”. He replied me that “what ever you can do you can do…”
Am really fed up with axis bank. This is my first experience with any bank in India.
Time waste Bank ... worst service...Bad behavior.
non issue of credit card statements!
I have been using Axis Bank Credit Card since July 2007 and till date they have not send the account statements. I have unfortunately linked it with Auto debit facility of Axis Bank and this being he reason they are refusing to send the Account statement. I have had lot of transactions, train reservations/cancellations which I could not track because of non receipt of account statement.
I have send at least 15 reminders by email and would have called more than 10 times in their hotline to avail. Their personnel is not helpful at all and their service is very very poor.
Credit Card number: [protected]
I have been using Axis Bank Credit Card for the past one year. I have called to the Hotline Number many times to make notice of my new address, but it has not been changed yet. I have not recieved the statement for the past 3 months. Hence I request you to forward my statement to the following address henceforth.
No 16
Sri Balaji Gardens
Press Colony post
coimbatore 641019
Mobile No: [protected]
I changed my rent address so i need to chnge in the bank records also.from past 3 months statement is not coming to me.just by sms am going to pay bill.customer care is not responding and not lifting the phone.please provide me solution how to change the billing sddress to my account
I have request to you for Credit card statement from 25th December 2007 to till date(22nd jan 2008). But still now I did not receive any response Email from your end. Please try to understand in my ungency and problem. I have lot's of commitment belongs to the statement. Please provide asap.
i'm jayan k madhu,holder of a credit card from axis bank ltd. my CARD NO:[protected], valid from-11/07 valid to 11/10, my credit limit is 30,000/-.yet now i never recieve any credit card statement from axis bank ltd.if the bank issues any financial charges upon my credit card statement , i'm not responsible to pay that amount.so, kindly take suitable action through my complaint as soon as possible.
thnking you,
yours faithfully
jayan k madhu.
I have applied for AXIS Bank credit card 2 weeks back. However, till date neither I have recieved any verification call nor the card.
My details are as hereunder:
ASHOK KUMAR
Application Ref. No.: 4205266
Cell No.: +91-[protected]
I have very nice experience with axis bak credit card.
I am Pankaj Mudholkar, applied for Axis Bank Gold Credit Card one month back. I received my application reference number. Verification is also over. The executive told me, that I will receive my credit card withinn 10 days, but still I had not received it. The details are as under,
NAME: PANKAJ MUDHOLKAR
APPLICATION REFERENCE NUMBER: 798382
MOBILE NO.: [protected]
Regards,
Pankaj Mudholkar
This is a hopeless credit card division ever seen in the market and try to quit from this at the earliest.
I have applied the Axis bank Credit card before 2 months but till date there is no response I have not seen this kind of service. In the same day my friend also applied but they have done verification after that there is no response. After seeing these kind of service I don't like to have any other transaction with them, can I known what is actual process to cancel the applied credit card?
I have applied Credit Card on 2nd Week of Aug07 but till date (11.11.07) I have not received the same. They are Sending the Reference Number twice a day but other than that there is no response from their end. I have called the Customer Care also but they are not responding it. While applying the card they told that it will be reached with in 20 day but it has got more then 2 months. I don't known what they are Doing?
never go for this axis bank credit card!
I had applied for a credit card. I was not at all interested in taking a credit card however the agent who called me was damn irritating fellow. He kept on calling and at last I agreed for it I gave all the documents as well. After submitting all the documents I've never heard from them, also I have not got any information on what is happening with my...
Read full review of Axis Bank and 37 commentsbank's customer care service is worst!
I have not received the card statement for last 2 months, i have already send a written application for e-statement one month ago but no response from bank. Whenever I called the Customer Care, nobody respond except the computerized voice recorder. Bank's Customer Care Service is worst!
Recovery without information from our axis bank saving account axisbank credit department had debited from our axisbank saving account inspite of talking with many phone banking officer they had debited 6000/- from our account which was disputed due to the late payment charges, interest on late payment, over due payment . None of the phone banking officer was ready to solve this dispute from last eight to nine month. we are ready to pay the geniun payment but we are not ready to pay this fake payment which is generated according to the credit card department, suggest us what we should do ?
In the beginning of this month, I had applied for personal loan through your website and I got a call from one of ur tele marketing person about personal loan. When I asked about the interest rate applicable to me... they said that the interest rate will be 15% and then I had applied for a loan worth Rs 2.5 lacs subject to certain conditions. When I forwarded her all the documents that were asked, the lady confirmed that my loan will be processed on the basis of the documents @ 15%.
After that I had canceled all other application for loan with other bank. I had provided all the required documents to ur people including my certificate for MBA but still they never replied me for more than 2 weeks. I called them repeatedly for more than 10 times to inquire about my loan and finally i was informed that my loan has been sanctioned at 21% instead of 15%.
This is just not acceptable. I was getting loan at 17-18% from other banks they would have given me the loan long back. But because of Axis people, I am suffering like anything. I m tried calling them a lot but no one is responding to my call and even answered very rudely sometime. If this is the kind of service they provide to their customer, then I cant say anything but I m really very very disappointed with such behavior and have lost all my confidence on Axis bank.
I had placed my complain with the Compliance Officer and called both Cheenai and Mumbai office for a couple of time but in vain. Now after this kind of experience with Axis Bank, I can say only one thing about them..."Change ur quality, not just name."
Final words, AXIS Bank has got pathetic customer service offered to its customers.
Few days back, I was trying pay my credit card bill online. The transaction was not successful but the amount of the bill was deducted form my account. I called up the customer service people. They kept on transferring my call from one department to another. Every department said it is the work of the other department. But finally my complaint was registered. The customer service people assured me that the said amount will be refunded to my account within 2 working days. After 2 days, I again checked my balance, it was still the same. I again called up the customer service people, they told me to wait for 1 more day. After one day, I checked my account but the amount was not yet credited. This really got on my nerves. I again called them up and this time the person to whom I was talking to said that the previous two gave me a false information regarding refund of money and that the complaint will be considered after 2 working days...
Will it possible to report this issue to the higher officials?
28.04.2008
TO
THE MANAGER
CUSTOMER CARE
AXIS BANK
SUB:- LATE PAYMENT CHARGES CHARGED EVERY MONTH INSPITE OF BEING PAID
DEAR SIR,
I AM A CREDIT CARD ACCOUNT HOLDER OF YOUR BANK
CREDIT CARD NO. [protected]
NAME REKHA A BHAMA
I have been given a magnet card, which I hardly use nowadays, so to say I did a
Mistake by taking your card.
On November 2007 I have paid a cheque of Rs. 3845.17, ch. No. 83902 dated 28.11.2007, although it was paid late I have paid the late charges of Rs.172.92/-
Ch. No. 183906.
But inspite of this a received another late payment charge of Rs. 224/- in march which I got reversed by a lady on your customer care no.
Now I have received a statement of April which says that total late payment charges are Rs. 337.08/-
I am sorry I will not be paying any more charges to you, since inspite of making transactions the bank has never given a 2% discount as promised to me by your sales executive who gave me the card, and inspite of the reversals done on the phone your bank has not kept its word & still charged me and also because it is just a magnet card and cannot be used any where other than magnet malls.
Please reverse my charges and cancel my card I will be very thankful to you if you do the needful at the earliest.
Please send it in writing and also call me on my mobile
You can email to me on rbhama2002@yahoo.co.in or call me on [protected]
Dear Sir,
This is to inform you that i, sanjeev kadwadkar has Credit Card of AXIS BANK.
I did transaction of Rs 1000 /- and done payment on 17/04/2007 due to unavailability of your credit card statement in time . Finally i have called your executive for payment. and given cheque no(608175) of Rs 1000 /- to him.
After paying all dues. now every month late payment statement and executives call us for payment.Kindly look into this.Cant'your exectives understand inspite of telling them several times that there is no dues pending for my side why did they call of and send statement
I will not pay any late payment it is from your side you have not send me the statment in time and now you want me to pay the late dues because of your mistake.
Not expecting any late payment statement nor calls thereafter from your side .This is the last request i am doing from my side.
Regards
Sanjeev . k .
With the change of name from UTI Bank to AXIS Bank has not given any boost to the services offered by the bank. With repeated requests to the bank for issuing me a chequebook has been on deaf ears. Any request with the bank has to be made one month in prior to get your job done as the customer service of Axis bank can only forward requests to the concerned department but no follow-ups and no action taken. AXIS Bank has got pathetic customer service offered to its customers. My salary account has been in the bank for last 2years now and whenever i have to request for a service i am turned down by an answer to contact the branch or the request has been forwarded. Looking forward for no business and not suggesting anyone to have any account with such a pathetic customer service bank. A normal mail within INDIA takes 7days and i have request for a chequebook on 15/10/2007 and till date 27/10/07 when i call customer service,all they have to say is that they are sorry the request was been forwarded but "NO ACTION TAKEN", will be forwarded once again. This aint the first time this has happened, only one message to AXIS Bank with regards to the competition it has got in the market today... "Improve on quality, not on your name"
Hi All,
I Prabhu having A/C in AXIS bank, Golpark Branch, my account was created on Oct 2010 but as of now I’m not getting ATM PIN number.
From the Welcome call itself
escalated regarding the same, at that time they hv tagged a compliant as 7453852 / 4453852(12thOct). After 15 days i’d follow-ups with customer care, they suggest me to raise duplicate PIN to local Branch. I did the same in local Ashok Nagar Branch in Chennai, for this they tagged compliant as 4558117(6th Dec).I have visited Ashok Nagar Branch almost thrice, but they had told “still we are not receive ur PIN number”, but somewhat amount has been debited in my account for duplicate PIN request. I will informed the same to Customer Care as without any information to the customer how your bank can debited amount moreover I will take you to the consumer forum to let them know what all you are doing with your exiting customers.
But i didn’t get reversal balance till now. I have given this complaint in written to Mail.
Almost 3months gone, still I’m not receiving my PIN and also no call from Bank. Today I called to customer care, again they collect my issue from first and again they have tagged another compliant # 4611760.
Hence we have to understand that Customer Care people simply do tagging compliant only without trycoordinate to resolve the issue.
What the hell Process they are doing there?
Despite several reminders and communication with customer care regarding ATM PIN request with the mail but nobody has ever cared to response.
I am using AXIS Bank credit card for last 6 months. I wont receive any bills, sms anything, I went to axis bank there response was very poor. even they are not telling how to cancel this card. am really fedup with axis bank. this is my first experience with any bank in india.
Poor Bank ... Poor service...Bad behaviour.
I have lots of certificates to give.
I had taken a loan of 5oK from Axis Bank For which I had to pay an amount of 4501 from August 2007 to July 2008. In June due to insufficient amount in my bank account the ECS got bounced. I was asked to make a cash deposit which I did. In the months of Aug and Sept 2008, ECS of 4501 was presented though I had cleared the loan. When I called customer Service today on [protected] I was told that Rs.177 was the amount pending, this amount was the charges for the ECS getting bounced, which is why ECS of 4501 was presented in the months of Aug and Sept. I was not intimated about this amt. pending. In the months of Aug & Sept Rs. 200 was deducted from my a/c for the ECS being bounced.Pathetic service.
I would also like to add that when I tried contacting the concerned dept. on this no.[protected] my calls were picked and cut off thrice.
Dear Sir
my self is rahul kapoor.mt resisdence is in punjab{amritsar}but before 15days i received call from [protected] and they confirmed that u apply a card from axis bank but i denied.now today i again received a call from miss neha [protected] and told me that u appy a card and this is confirmatin call from our side.i again denied and toll please provide me app.number {3528548}his tem leader is mr pankaj know very hing but they also involved them.
in my story very shocking part is i m from amritsar and my dacuments r in jalandhar .they given my whole address is right and want to delevery the card in jalandhar.thi is very big issue that very person want 2 use my card or his DST anf after thgat i want in court or his recovery agencies daily use wrong words with me
thanx
rahul kapoor
[protected]
irresponsible executives
I have a credit card account, i was trying to call the customer care from last 4 days, no response, i have never seen a bank being soo irresponsible. Without my notice additional amount was detected from my savings account. Beware!
Today being Saturday 06/10/2007
I stay in Borivali West, Mumbai since last 30 years and I have ever ever faced a situation like this,
It was very surprising when I kept receiving bank promotion letters and also bank statements of a person by the name Mr Rahul Vyas, for the last 4-5 months, to my knowledge none of the family members in my family knew this name,
it was very disappointing when I called the customer care and asked to update the address of this person who had put my address or maybe he had put the correct address but erroneously entered by the UTI bank staff, I received an answer saying that it may be an error of the CPU dept, I called the branch the front office rep was so rude and banged the phone on me, I also visited the Kandivali Mahavir nagar branch where the person had the account, but instead they asked me to come on monday,
I once again request the bankers of kandivali branch or whomsoever it may concern to erase my address and update the required address of Mr Rahul Vyas (A/C [protected])
Else I would be forcefully required to take legal action against the people to avoid any fraudulent activity. Kindly treat this as a last warning,
Regards
Manoj Gurukkal
Assistant Manager - (Trade Services)
ICICI Bank Ltd
Lower Parel West
Mumbai - 400013
[protected] / Direct (022 [protected])
i totally agree. nobody pics up any calls in customer care centre. i have been trying since last one week.
i agree with you totally. nobody ever picks up any call in the customer care centre. i am trying since last one week
didn't get the credit card
Hi, I had applied for a credit card from the Axis Bank. And they informed that I'll receive the credit card within 20 business days. However the ###ing people didn't even call me for verification and when I called and enquired they are asking me to call to some other place and all bull ###. I never had a such a irritating and ###ing customer service.
I wants to know how to pay pending amount of Axis Bank credit card amount because my credit was lost during pick pocketing and my registered mob. sim failed
no card, no response
My name in jinesh. P I got new UTI (now AXIS bank) credit card just 45 days before. Till now bank has not send any bill statement. But now i got a sms message that today my last date to submit the bill and u have to pay the required amt. I didn't received bill regarding this. Then how can i come to know that this much is the bill. The customer care number in back side of the card is waste. Bank is not responding when i tried to contact in this number!
Very unfortunate that the branch is very rigid on the problems created by the branch avoiding commucating with me is not a solution but escalate the issue
My id [protected]
Hi I have purchased mobile in amazon on on 25th October 2019. But I cancelled that product on 25th of October 2019. Still I didn't get any mail or Message. Can you rectify my problem as soon as possible. And please REFUND MY MONEY BACK. The customer support is not connecting my call.
I have an savings account in baguiati branch kolkata, on 13/4/2019 my account has debited Rs 885 for consolidated Dp charges(debat account) bt I am not done anything linked to my account so why this type of things done by the bank!plzz look after my complaign and refund my money..
Respected sir.
I'm not your coustmer of Axis bank .
Yesterday I tried to withdraw a sum of RS.2700 at 7:12pm at axis ATM CPCN3781 I could not dispense the money n it has been deducted from my account . I have complained in to our bank SBI regarding this issue kindly refund my money back as soon as possible thank you
I have booked railway ticket from irct but tickets can't booked.and my amount deducted from my account
Dear sir
I am Dinesh Kumar Shahi my last card number is 0815 . Your legal team officer is fraud and I send amount inhis accounts for credit card payment.so please tell me NPA RULE.
We are already informed you about transaction failed but still I am not get any response from your bank. while transaction, Amount deducted in my account but payment not done to shriram finance company
Previous Complaint no -[protected]
We are already informed about transaction failed but still I am not get any response from your bank. while transaction, Amount deducted in my account but payment not done to shriram finance company
Complaint no -[protected]
So please check
We are already informed about transaction failed but still I am not get any response from your bank. while transaction, Amount deducted in my account but payment not done to shriram finance company
Complaint no -[protected]
Axis bank coustomer contact [protected]
Online complain this number please contact me [protected] any time halp me
illegal billing, ugly telebanking
Hi
The uti/axis bank credit cards division is a #ing division, they wont care about customers, they even don't lift the phone when I called them up for 10 or more times in a day.
The main problem is I have applied for a card and they did not send the card. but sending the bill of amount 5000 to my address continuously from last 4 months. I tried to call and tell them but they are not responding at all
So I request everyone not to accept any offer from uti/axis bank credit cards division.
I have applied for a credit card but i have not been given any application no neither i have informed about the status.
I Want to know the status OF application no. 859231---which i have received by sms before 1 month. after that i have no reply from AXIS.
Regards,
Adamsharjee
I Want to know the status OF application no. 914100---which i have received by sms before 1 month. after that i have no reply from AXIS.
can some body tell what is the status of my credit card application, please... its almost 3 months.
What service man, keep it up!
Uti bank Credit card application status what.
I want to check our credit card application status. for uti bank
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Axis Bank phone numbers+1 (800) 419-5959+1 (800) 419-5959Click up if you have successfully reached Axis Bank by calling +1 (800) 419-5959 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (800) 419-5959 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (800) 419-5959 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (800) 419-5959 phone numberAccount Balance+1 (860) 419-5555+1 (860) 419-5555Click up if you have successfully reached Axis Bank by calling +1 (860) 419-5555 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (860) 419-5555 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (860) 419-5555 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (860) 419-5555 phone numberCustomer Service+1 (855) 205-5577+1 (855) 205-5577Click up if you have 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Axis Bank emailsnodal.officer@axisbank.com100%Confidence score: 100%Support
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Axis Bank addressBombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 400025, India
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I want to maintain a data base of Axis bank card victims and finally file a complaint with Banking Ombudsman. Please send your detailed complaint with your address, email, card no. details etc. to me.
Dr.Appalayya Meesala
14-107, Saktisainagar
Mallapur, Hyderabad-76
Email: ameesala@gmail.com
0-[protected]
Dear sir,
I am suresh from chennai, I have a Axis bank credit card for the last 10 months. Now i had a big trouble in your side. The problem was at the second month of the bill they put BAJAJ Alliance insurance amt was added without my knowledge then i asked to customer care they said "No problem sir u dont pay the insurance amount". But still it was not cleared, Every month they add DEBIT INTERST and LATE PAYMENT FEE for my account. I tryed several times to customer care but no RESPONSE.
So i get a conclusion i send my card to your bank
Regards
Suresh J
Card No: [protected]
Mob No : [protected]
Axis bank is very non-communicative bank, not good for communication. i have taken credit card from this company and the Very First bill was not received by me, when i received the bill i was surprised to see that they charged me with late payment charges & Interest on delayed payment, when i asked the customer care they advised to pay the purchases only and I paid for all purchasing. They wiil consider reversal of the charges, but that was not done, but still bill is coming to me with heavy charges.
Your point is very true. I am also facing almost similar situation, but in-spite of several communications with Axis Bank, so far there is no change. I am also paying every month for their poor communication (Axi Bank). Don't know when they are going to improve. Till date I am just paying extra charges (late payment fees, debit interest and service charges) without even using the card.