Axis Bank’s earns a 1.6-star rating from 204 reviews, showing that the majority of customers are dissatisfied with banking services.
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poor service!
I applied for a housing loan thru UTI Branch, Koramangala, Bangalore (Now AXIS Bank) for an amount of 30 Lakhs. I got the reply after one week from the representative telling that my papers are clear and only Legal verification of the flat is pending. During 2nd week of august, i called the bank (2 times) to know the details and I got a reply telling that you will get the reply from representative. This representative was not at all picking his phone for 2 weeks. And i was feeling upset as I was kept waiting for long time without any information. Then I got a reply from them telling that every thing is clear and I can go ahead with Registration of my flat in last week of august 2007. In the last week, I got a call from the representative telling that My application is rejected and no valid reason was given. For getting to know that my application got rejected, it took 1 month and now It has made me really wonder the way UTI Bank deals with customers. The bank should have taken at least an initiative if informing the customer that loan was rejected. If they had informed in appropriate time I would have applied thru some other PSU banks in advance. Now this behavior of UTI Bank and the delay of 1 month it made has made me upset.
Thanks,
Siju
Bangalore.
no update regarding personal loan
To,
The Manager,
Axis Bank (UTI Bank)
Bangalore - 43
I had applied for Personal Loan in UTI bank before one month. I had got all my verification process cleared both in my office and at my residance before 2.5 weeks. After that I have no update regarding my load status. I request you to let me know about the status of my loan so that I can plan accordingly my financial needs. Since I was confidently waiting for the update from UTI bank loan I didn't approach any other bank for Loan and rejected the offers I got from other banks for personal loan. I request you to let me know about the status of the bank as soon as possible.
I am not able to find any customer complaint email address in you website.
Thanks,
Lakshmana Kumar
Please don't send redundant Sms.
dear sir mycreditcard Application No.[protected].C1-[protected]-C1 AM Applied sep06.kyc completed all documents submitted please responce me
Axis bank credit card sales agent have given wrong information for issuing credit cards to customers.
Providing wrong information just for the purpose of sales.
The following is the contact number of the agent.
+[protected]
my bank account corporate id BANSALDIA
USER ID Reetesh
regarding to facing difficulty in adding the payee in my account and not able to pay the amount and also report everywhere but no response Received pl help or i changed my bank
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Axis Bank phone numbers+1 (800) 419-5959+1 (800) 419-5959Click up if you have successfully reached Axis Bank by calling +1 (800) 419-5959 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (800) 419-5959 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (800) 419-5959 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (800) 419-5959 phone numberAccount Balance+1 (860) 419-5555+1 (860) 419-5555Click up if you have successfully reached Axis Bank by calling +1 (860) 419-5555 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (860) 419-5555 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (860) 419-5555 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (860) 419-5555 phone numberCustomer Service+1 (855) 205-5577+1 (855) 205-5577Click up if you have 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Axis Bank emailsnodal.officer@axisbank.com100%Confidence score: 100%Support
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Axis Bank addressBombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 400025, India
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I Strongly agree that Service of AXIS Bank is not poor, rather it is worst... and I am not getting words other than this to tell. I have taken personal loan from this bank and they promised initially to reiumburse 4% cash back every year. Now they say it is only 2% for two years comes to 4%. This I got to know when I called them several number of times... as usual we will not get the response for the first call... I strongly recommend that pls do not use this Bank's service ever...
- Shiv Shankar
I am Naresh kumar s/0 Late. Sh. Bhikkan Lal Sharma Dear Sir my father was having account [protected]) in your bank AXIX BANK PLOT NO 40, SCO, SECTOR 7 BALLABGARH, FARIDABAD PIN 121006 my father has expired on dated 30-11-2009 i have given many information to the bank but bank can not closed my father a/c above mention. it is requeste to you kindly closed my father account.
Applcant
Naresh Kumar
H. NO. 178 kundan colony ballabgarh
faridabad pin 121004, Haryana
[protected]
email-nareshvashista@gmail.com
AXIS Bank - only the name has changed, their Poor Service Quality has not changed. They charge their customers like anything for UNWANTED Services. Most of their Bank Branches are like that. My PF Account Cheque from P.F Office was credited to some other Account, and after 25 days, they credited it back after a struggle with them with the necessary proof from PF Office. They are BLINKING when asked how come they credit it wrongly to some other account. Friends NEVER CHOOSE Axis Bank. Those are THE WORST BANK Branches in INDIA from our experience.
It took nearly 20 days to open a S.B Account with them, whereas in most other banks it takes just a day (infact only an hour in certain banks).
- udev
Hi, here i too face a problem with this bank. I have salary account in axis bank at anna nager, chennai. i thought of its working fine and due to urgency in amount i ask my friend to transfer some amount to my account and he did that. but i dont know where the amount went.. but in his bank stmt amount was transfered to so and so acount. but i never get that money...even though i called to the customer care number at bank...they do not respond properly...and they put if i could not deposit any money they charging some fine...what can i do in this regard...its too blaming the customers...can any one tell me how could i get that money back...plz.
dear sir/madem i have salary acount in u r bank its there in hydrabad, now i am working in banglore i want to cancel the hydrabad acount no .plz tell me the procedure
i have applied for personal loan last month & submitted all the documents but still i have not received any information whether its pass or not, & why
as per bank executive Mr kaushal sharma ( mob. no [protected]) it passed but there is nothing .
I have taken personal loan from axis bank koramangala branch,
My EMI of june 2008 has not been deducted till today 09.07.08 .
I have been trying to call the customer care and ask for the EMI deducted or not But they are not responding properly, They will be asking fo the mobile no and they say that they will check and give a call to my mobile,
For any clarification please call [protected]
Complaint against Axis bank. My name is Amit Sharma and I have taken a Home Loan for Axis Bank 3yrs ago. I have been giving my emi's regularly, however i have been tortured for being a client of this defamed bank. Firstly- I have been giving rs 13086 as installment since February 2005 and that equals to 38 months. This is equal to rs 497268, now can you imagine out of these 5lacs onlyt rs fifty thousand has been deducted from my principal. In case I want to repay my loan after paying the bank 5lacs, my principal has only decreased by fifty thousand. I have been dealing with a person called Satish who happens to threaten me if I ask too many questions regarding my home loan account. I don't know how I will come out of this well laid trap but would pray and advise all readers of this - DO NOT VENTURE INTO ANY DEAL WITH AXIS BANK. THEY ARE A BUNCH OF GOONS LOOKING OUT FOR A PREY.
Poor work ethics & customer service
I have applied for Transfer of Home loan from Another bank (In Bangalore).
My property is 100% clear in terms of titles/deeds. Property value has also appreciated double over this past 3 years.
The service people never got back to me.
when i followed up they are saying that there is a technical deviation.
Neither they are willing to give written statement of what is the deviation!
pathetic response from the official by name Rekha is 'speak to your DSA & we never commited on anything! '
I am also assuming that they are playing this prank to delay processing since interest rate is expected going to increase sooner..
CUSTOMERS are at LOSS:
They play safe (by operating through DSA and are non-commitable)
& eat the processing fee !
i am clueless what to do next?
I applied for a housing loan thru UTI Branch, Koramangala, Bangalore (Now AXIS Bank) for an amount of 20 Lakhs through a person named Amit(Home Loan section). This person was telling that i'll get loan even when i told him that the site is in my father's name and i am the applicant, while my father'll be co-applicant.Finally when i gave all the documents, he informed me saying that i can't get the loan. For this information he took 2 weeks. Later when i tried to get in touch with Amit and Ms. Indu( who took care of document requirements), both were not picking the call, i called the bank (2 times) to know the details and I got a reply telling that the representative are in meeting. This representative was not at all picking his phone for 2 weeks. And i was feeling upset as I was kept waiting for long time without getting my documents and the cheque back.Now it has made me really wonder the way Axis Bank deals with customers. The bank should have taken at least an initiative of informing the customer that loan can not be given, by taking full information before processing. If they had informed in appropriate time I would have applied thru some other PSU banks in advance. They were keep saying that documents have been posted through courier for a week and making me tensed of misusing my cheque.So my suggestion is don't apply for loan in Axis bank especially Koramangala branch, Bangalore, when you have several PSUs to be approached.