Menu
For Business Write a review File a complaint
CB Flower Delivery Bloomex Same day delivery - 3 days late and flowers are horrible
Bloomex

Bloomex review: Same day delivery - 3 days late and flowers are horrible

J
Author of the review
12:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered flowers from bloomex on Wednesday the 22nd of November for same day delivery as they were ordered in the time frame stated for same day delivery and I paid the extra money to get them sent out that day.

I received an email later that afternoon telling me the courier had already left and they would upgrade my already upgraded order and refund me the extra postage money - which I still haven't received back and the flowers would be delivered the next day , I called the customer service number to make sure they would be delivered the next day and they confirmed that.

I waited for delivery confirmation all Thursday which did not happen and called customer service again and was told delivery would happen that day and it may be later in the evening but they will absolutely be delivered , he guaranteed it. I called first thing Friday morning as they still were not delivered, so they've been in a box for several days now in a heatwave so you can only imagine the state of them they were finally delivered later that day at about 10am, they were wilting and dying and absolutely horrible, especially not to mention I paid $97 for this order and paid for the super upgrade for the most disappointing bunch of flowers, I would have got a much nicer and fresher bunch from Coles or Woolworths and had money left over ! I let the representative on the phone know I wanted to speak to someone about a refund and sent my own email as nd still have not heard anything from them.

Claimed loss: $97

Desired outcome: A full refund and an apology. Worst case scenario a new and much better bunch to be sent out.

View 0 more photos
0 comments
Add a comment

More Bloomex reviews & complaints

Bloomex - buyer beware - rip off - fraud 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bloomex - I was robbed
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Bloomex - flowers 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bloomex - scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Bloomex Contacts

  2. Bloomex phone numbers
    1800 905 147
    1800 905 147
    Click up if you have successfully reached Bloomex by calling 1800 905 147 phone number 8 8 users reported that they have successfully reached Bloomex by calling 1800 905 147 phone number Click down if you have unsuccessfully reached Bloomex by calling 1800 905 147 phone number 4 4 users reported that they have UNsuccessfully reached Bloomex by calling 1800 905 147 phone number
    67%
    Confidence score
    Australia
    +1 (866) 690-8425
    +1 (866) 690-8425
    Click up if you have successfully reached Bloomex by calling +1 (866) 690-8425 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (866) 690-8425 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (866) 690-8425 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (866) 690-8425 phone number
    Canada
    +1 (877) 256-6610
    +1 (877) 256-6610
    Click up if you have successfully reached Bloomex by calling +1 (877) 256-6610 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (877) 256-6610 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (877) 256-6610 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (877) 256-6610 phone number
    United States
    +1 (613) 228-7643
    +1 (613) 228-7643
    Click up if you have successfully reached Bloomex by calling +1 (613) 228-7643 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (613) 228-7643 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (613) 228-7643 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (613) 228-7643 phone number
    +1 (888) 912-5666
    +1 (888) 912-5666
    Click up if you have successfully reached Bloomex by calling +1 (888) 912-5666 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (888) 912-5666 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (888) 912-5666 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (888) 912-5666 phone number
    Customer Service
    More phone numbers
  3. Bloomex emails
  4. Bloomex address
    4095 Belgreen Drive Unit 8, Gloucester, Ontario, K1G3N2, Canada
  5. Bloomex social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 25, 2024
  7. View all Bloomex contacts