Bluegreen Vacations
Reviews and Complaints

BOILER ROOM SELLING TIMESHARES HAS TURNED TO SELLING VACATION PACKAGES ___SAME ADDRESS AND IT IS run by kids---Ryan is his name and the owner I believe are the same scam artists Melinda and John Hoffen, , , , , .
See my other responses to the poor people defrauded by ESCAPE TO PARADISE
Now they own Platinum Properties in Las Vegas and 5 star properties in Newport beach.
Same address 3848 CAMPUS DRIVE Newport beach room 217- by John Wayne airport
They are violating all kinds of laws and they made an investigative reporter very mad! So they will be visited very soon by the authorities or a TV crew.

I believe they are living in Laguna Nigel, CA
You can google alot of information about them
'DONT BUY ANYTHING THAT SAYS TIMESHARE OR VACATION PACKAGE!
Not over the phone.

We were shopping at Bass Pro and was approached by a gentleman to buy a weekend package to Big Cedar in Branson. That sounded good until we tried to book and found out this was for during the week and not the weekend. Also the folks you call do not tell you that until you have called and booked a couple of two or three times. Not a reputable company in my opinion. BAD BUSINESS.The folks are friendly but they will not tell you the truth until you ask them for a refund. DO NOT BUY ANYTHING FROM THIS COMPANY.

My husband and I bought into the Bluegreen resorts in 2005. For the first couple of years, it was nice. We actually upgraded our ownership to the Gold status, 30, 000 points a year. After that it has been all downhill. Maintenance fees have more than tripled. Resort quality has declined drastically. One example, we spent time in Orlando last summer, theoven in condo did not work correctly, electric sockets did not work, no cooking appliances/utensils in kitchen to speak of, not even a frying pan. They are giving free weeks to anyone who wants one, hence all kinds of riff raff in the pool area to the point I had to stay with my granddaughter in the pool, not just on the pool deck. Customer service is non-existant. If you are unhappy, they do not care. We are $40, 000 in the hole. Can't sell the thing, no one wants it.
Don't buy Bluegreen, and if you are not convinced, just take over the maintenance fees on mine, the mortgage is paid off. You can have it.

Bluegreen at Club La Pension New Orleans, LA expecting Maintenance fees based on budget sent out in October 2010--Due January 1, 2011. On January 5, 2011 (after maintenance fees due) received letter saying were closing the resort down for a year and were going to charge a special assessment of $1584 per week. No billing for the special assessment and not budget.

Resort will be closed and have not issued a true budget for the maintenance fees just said the special assessment would be larger if they did not charge the maintenance fees. Charged another special assessment a few years ago. Damage then and now existed prior to June 2008 when Bluegeen and original Developer's heir entered into a deal, failed to preserve our timeshare records, etc., and are passing the costs on to the owners/consumers. If you are Bluegreen owner at Club La Pension, New Orleans or if you have similar experience with Bluegreen Contact [protected]@cableone.net with your information. I and others are owners.

Have enough of us been mislead by Bluegreen that we can file a class action case against them yet? Anyone interested in joining let us know. We contacted Watson, Crowder & DeGaris for help. Their number is [protected]. The more people that call the better. We contacted them this morning to see if class aciton is possible, so the more people that join in on this the better the chance we have of getting our money back or at least rid of the life sentence to pay Bluegreen forever in maintenance fees.

My husband and I went to Peigon Forge for our Blue Green presentation. First of all we had to drive for miles to get to the Vistor Center to pick up our paper work. We got our paper work and I was excited to find out we were staying at Laurel Crest. This was until we open the front door to the room. Entered into the front door to find a double bed (I'm 6' tall and my husband is 6'3) with a window for everyone that walks by to look staight in. The bedding looked like something out of a Motel 6. The bathroom was so small that we had to take turns getting dressed (only the one mirrow in the bathroom). The bedroom was so small that the DOUBLE bed was right upside the wall. Just a disappointment.

We arrived 20 min. early for our 90 min. presentation and ended up being there for 3 hours. One of the first things we were told was that BG would not pressure us into buying anything. After 6 times of my husband telling them we didn't want to buy anything we were treated to a very rude saleman who had been nice up until our last no.

We explained to the salesman at the beginning that we were disappointed in the room and this room looked nothing like the rooms in the presentation. As a matter of fact Laurel Crest was not even shown in the presentation. And it is amazing how many packages they can pull out of their hat when to begin with you only have a few to choose from.

I was on my way out the door when the phone rang... I usually do not answer the house phone because I live with my parents and do not take personal calls on their phone line. However, I answered it because I knew they were away and I was managing the household. I spoke with Michael Portman [Employee# ST588 / He does not work on Saturday: probably because he loves to go on vacations]

I was told my father entered a sweepstakes vacation offer @ a car show that he recently attended. I knew that for my father to do something like this would be out of his character and was mystified as to the "How, Where, and Why would he..?" It was approx: 8:15pm and the man on the phone told me I had until 9:00pm to confirm this offer. I told him that I would not be able to do so because my father was on vacation in Aurba and it would be an expensive phone call to confirm his potential interest. So Mr. Portman proceeded to tell me not to worry because I can make all the booking decisions via. my credit card. He then gave me the pick 1 of the 4 Star hotels offer, with free parking passes and concerts included. I would just need to have 4 travelers. I told him that I don't even think I have 3 friends to accompany me. So now he realizes my loner status and proceeds to tell me that after I book the Orlando trip I can go on another trip for 2 to the city of my choice.. yada, yada, yada, deposit required etc... And if I go thru with the 1st & 2nd trip then I can resell a cruise ship for 4 people at the cost of my choice !

So @ first I got suckered in, gave him my credit card info... He then transferred me to a Cust. Service Rep. and he did tell me that the Recipt # is non-returnable.

So it was @ the point when I got transferred to the Cust. Service Rep. when Red-Flags went up in my head because he Psychologically transferred an agreement onto another party = witness of verbal contract agreement. So the Cust. Service Lady then asked me 1 more time are you sure about your decision for this trip? I then replied actually I have now decided against the agreement and want out. So she got snotty and transferred me back to Mr. Portman...

Mr. Portman was pissed and demanded to know why I wanted out. So I told him that I'm a poor, starving college student who has little friends and no job. I then suggested that he pay me $50, 000.00 to go to Orlando for job training. Then there was a dial-Tone...

So I called the bank the next day and expressed my concerns. Then 3 days later I physically went down to my bank {mind you, my car does not go in reverse because my transmission is shot so I had to park in a manner in which I would not have to back up, turns out I ended up getting stuck in a snow bank, but I didn't care about my car I did not want this company to WIN THE RACE TO MY DISGRACE !

PROBLEM SOLVED, I WON!

PS( I contacted Blue Green Resorts (Http://www.ggbluesuedecruise.com) Web Server Whois Registar: Wild West Domains and warned them that they are hosting a potential client whom is involved in Sweepstakes Scams... The man on the phone said he would send a memo to the legal department.
However, who knows maybe the Server is Serving itself under Wild West Domains and Hosts themselves under the name of Blue Green Resorts. SCARY THOUGHT :-(

I have been a Blue Green Member for about 8 years. We have used and enjoed the accomadations successfuly. However, I lost my job a year and a half ago. We still continued to struggle and pay the monthly payment. We have now gotten to a point where we can't afford it and also live day to day. So after two phone calls and a letter I was informed that they did not offer any help to modify or refinance the mortgage. Iask the Non-customer service rep what my choices were, and they said stop pamking the payments and it will foreclose on you. Now if and when I do stop the payments it will ruin my credit for several years. They are a trap and horrible to do business with.

Waste of money, waste of time, please do not invest in something you will never (and can never) take advantage of. There are only 54 resorts (20 all in Florida) and they are only located about 20 states, not including popular California, New Mexico, Utah, Washington, Illinois, Colorado, and many others. Also, don't even think about planning a trip for the year; there is never availability. If you really want to go on a trip through them you have to make reservations two years ahead of time. You have to pay more than $500 in maintenance fees yearly, even if you never use it. I have been a member since 2004, and for years I have been trying to sell but OBVIOUSLY no one will ever buy this.
This is a complete rip off, I am so upset for having signed up and wasted thousands of dollars on something I never can use. I have been on more successful booking trips on my own then through them.

In August 2006, my husband was approached in a Bass Pro Shop sporting goods store in Orlando, FL about a wonderful vacation opportunity. We would just have to sit through a 90 minute sales pitch for the best timeshare in the world; he had to pay $59 (reservation fee), but we would get that back (if we called within 30 days to make reservation) and they would give us a $25 Bass Pro gift card, coupons and accommodations at a Bluegreen preferred partner hotel (supposedly valued at up to $175/night).
They gave us a list of resorts where we could go to hear the sales presentation and we chose to go to Gatlinburg, Tennessee in June 2007. We had to provide our own transportation, pay the aforementioned $59 and they would give us 2 free coupons to get into the Ripley’s Aquarium, a Smokey Mountain coupon book, and put us up in what I was lead to believe would be a nice resort. When we got to Gatlinburg, we had to check in at an information center to get our hotel reservation. The hotel they sent us to turned out to be a gross, run down, dingy “roach” motel (a classic “bait and switch”). My husband called it a Motel 4 (not good enough to be a Motel 6).
The next night we went to the sales presentation. There they gave us a tour of where we could be staying if we were Bluegreen owners (instead of the nasty motel they put us in). After more than 4 hours of a very high pressure sales pitch of this wonderful “investment” opportunity, they got us—they kept pushing and eventually wore us down.
We kept telling them we couldn’t afford it because we had plans to send our 5 year-old daughter to private school. They said that this would be an “asset” we could pass down to her, enjoy with her, an “investment”. We also kept telling them that it wouldn’t work for us because they didn’t have any resorts close to where we live, Washington State, or in any of our neighboring states. Most of the Bluegreen Resorts are in the eastern United States; they said that they were building resorts out west. (That turned out to be a lie. They told us a bunch of lies which I detail below.)
I admit we were stupid—we were hungry; it was dinner time and they had our 5 year-old locked in a room with another kid. We wanted to get our daughter, get out of there and go to dinner. We make a down payment of $2, 001.34 with a credit card, financed the balance $15, 103.56 through them at 15.9% interest. We had excellent credit, but they would not allow us to look for our own financing. Everything had to be done that day because they said they were giving us such a good deal. They said that the high interest would be an excellent tax write off and that we could refinance later. Finally, away we went with promises of grandeur (the lies they told us).
I had immediate buyer’s remorse. I wasn’t proud of the decision we made. We never told our parents or anyone else—we felt stupid right away. We were in Tennessee, a foreign state to us. We are residents of Washington and have never lived in Tennessee. We didn’t know we had a small window of time when we could have gotten the contract cancelled. They never told us. In Washington State, you are always told about your right to cancel and you have to initial next to it on the contract, so there is no disputing whether or not you were told. I assumed Tennessee didn’t have such a law or cancellation period because they never one vacation in 3 and a half years. Every year we’ve paid over thousands of dollars mortgage, in maintenance fees and dues for nothing. We have never, in 3 ½ years been able to use Bluegreen.
The following are two examples of when we tried to use it.
(1.) We have tried to book a family vacation in Hawaii, but there are not any condo units for 5 people available to Bluegreen Owners and this is supposed to be a Bluegreen resort. The bigger units are reserved for cash paying customers. A family Hawaii vacation was a selling point for us and I wish they had been up front with us.
(2.) I tried to book in Montana, but the smallest unit available at that resort is for 8 people and requires a week stay, because of that I don’t have enough points to book there (Bluegreen sells points not weeks). I expressed an interest in Montana during the sales presentation because it is the only place we could possibly drive to from Washington. Again, it would have been nice to know these things from the salesperson before we bought it.
We feel trapped (we are trapped), we were lied to and we cannot afford it any longer. We want out of this and all our money back. This is the biggest financial mistake of our life. Before we got mixed up with them we had excellent credit (700-800 range). Since signing up with them we always paid on time and paid our maintenance fees and dues. We have had to refinance our house twice to pay the Bluegreen maintenance fees and all our other obligations (that we struggle with because of the Bluegreen burden).
We cannot afford to pay Bluegreen any longer, so we stopped paying in September 2010. Now our credit is ruined and we can’t get a loan. Plus, we wasted a major portion of our hard-earned dollars that could have otherwise gone to our daughter’s college fund and our retirement fund. Bluegreen lied to us and has been a huge financial burden. We can’t afford it, can’t sell it, can’t rent it out and can’t get a reservation--we have never used it. Now they are ruining our credit and are planning on foreclosing on us.
Here is the list of false promises and lies from Bluegreen timeshare salespeople:
1. We could sell our points (i.e. timeshare weeks) that we were unable to use back to them, but then they stopped that program.
2. If we wanted to get rid of it, we had to offer it to them first because they have a waiting list of people wanting to buy. Huge lie.
3. The timeshare would be an investment and a tax write-off. I’ve since found out that timeshares are extremely hard to sell and only worth a small fraction of what we bought it for (worth just 25% or less of what we bought it for). Timeshares don’t increase in value like they told us. They say buy now because the price will be “locked in” for the rest of our life.
4. We could carry our points forward if we don’t use them, but didn’t tell us that they expire after 2 years. (Not only do they expire after 2 years, after the 1st year the points are worth less; you can no longer use them for 'hot' seasons.)
5. We told them it wouldn’t work for us because we live out west, in Washington State. They said no problem because they were building out west. They have nothing in Washington State or any of the neighboring states.
6. They told us we could exchange our points with RCI (another timeshare company). However, they didn’t tell us that we would have to pay a yearly RCI dues and pay $75 when booking with RCI.
7. They never, not once informed us about "Club Dues". They told us there were yearly maintenance fees, but failed to tell us that the maintenance fee was over $800 per year and that there would be additional club dues for Bluegreen, for RCI and for the Yacht Club (which were separate from the maintenance fees).
8. They told us we would have a great tax write off. That was their way of justifying to us, who had excellent credit at the time, why we should be okay with 15.9% interest. They don’t give you time to shop for other financing—it is all so rushed. You have to take the “great” deal that day or you won’t get it again.
9. One head salesperson said his sister is a Bluegreen owner and she vacations all over the world for free and pays her Bluegreen fees by selling her points back. (See false promise #1—they no longer buy points back or help owners sell their points.)
10. They never explained our right to cancel.

All they want is to make a sale and get your money—they say anything. Looking back I realize that none of the salespeople handed out business cards. I wish I had their names. I believe that most of this sales process was illegal. (Pennsylvania’s Attorney General sued Bluegreen because of their unscrupulous sales practices.) I think the timeshare business should be made to be more up front with full disclosure (for instance, disclose the timeshare resale market, disclose the right to cancel). However, if they were honest and truthful, they would never make a sale.

• I have repeatedly told Bluegreen to cancel this contract by sending written correspondence (see attached) to your company which required signatures upon receipt so I know you have received them.
• Clearly this commodity remains in your inventory in the same condition as the day it was presented to me and therefore represents no decline in the asset value should you cancel this agreement.
• I am requesting that Bluegreen and RCI quit sending me mail. At a minimum I am receiving 3-4 mailers per week. Please stop.
• I grow confused since on September 12th, 2010 I received an email from Michael Aubut stating that I had canceled (see attached), yet on September 28th, 2010 Jamie Stewart sent me a notice of delinquency (see attached).
• Your sales representative Steve Quintana was misleading and continued to be misleading over the topic of sales financing. The bottom line here is that as soon as I stated that the interest rate being presented would make us not conclude a business arrangement the entire presentation by the Bluegreen representative became focused on lower rates. These rates were never really available. My entire decision to go forward with the timeshare was based on the availability of those lower rates and I made the Steve Quintana well aware of this fact.
• I am currently under doctor’s orders to remove myself from any stressful situations. I am finding your continued efforts to be anything but the happy atmosphere presented by all at Bluegreen until there was an issue, at which time the “I don’t care” attitude became pervasive throughout the several employee’s I spoke with. This needs to be resolved and appears to be bordering harassment.
• While we are in dispute I recommend you postpone your threats of collection, damage to credit, and default proceedings. I understand merchants like Bluegreen Corp. elect to operate their businesses independently and set return and refund policies that best suit your business needs. However, I also understand I have consumer rights and protection against misleading business practices.

every time I have made contact every single employee I have spoke to could care less, even telling on several occasion that the "Just don't Care"

This company has a great hook to get you excited about owning timeshare! But be careful! Once you own you can't ever get a reservation at the resort you want at the times you want. You never purchase enough points and after 3 years I have only been able to use it once! The saving grace is their partnership with RCI. You can transfer your points to RCI and try and get a week with one of their resorts. Again it is difficult because they book up quickly and you have to know how to transfer and so on. Bluegreen also financed my timeshare and charged unbelievable interest rates; they promised that if I wasn't satisfied they would resell the property for me and that was a total lie! I am now stuck paying for something that I can't seem to enjoy and can't seem to sell. If you want to purchase timeshare I would just purchase directly with RCI and avoid BlueGreen. At this point I am not even sure timeshare is worth owning at all.

RUN, RUN FROM ANY PRODUCT OF THIS COMPANY. THEY WILL SELL YOU WHAT THEY DONT HAVE;

SPECIFIC EXAMPLE - I PURCHASED ENOUGH OF THEIR POINTS TO VACATION IN HAWAII AT THEIR RESORT ONCE EVERY TWO YEARS. IVE OWNER IT FOR FOUR YEARS AND THERE HAS NEVER BEEN AN OPEN VACANCY!

THEY ALSO CANCEL BENEFITS AT WILL, BENEFITS THEY "SOLD TO AN OWNER" EXAMPLE. WHEN I PURCHASED MY POINTS I WAS TOLD THEY WOULD RENT MY POINTS IF I DIDNT USE THEM. THEY DONT DO THAT ANYMORE.

###, RUN FROM THEM

On Oct 23 my wife and I sat through a presentation at Wisconsin Dells to be informed about the recent updates that Bluegreen had. We currently are an owner and were interested in what more they had to offer. We had plans to upgrade at at a later date but they made us an offer we felt was reasonable. We too bought the sampler pack to lock in a later day price for future points. The one and only criteria we had was that we did not want to have anything submitted to the credit companies as we were in the process of refinancing and wanted nothing what so ever to affect this. We made this very clear to the salesman and the financial officer. Both assured us this would not be the case as it was in house financing. Again we empasized how important this was to us and we wanted nothing to mess this up. No problem they stated!
Well much to my surprise I checked my credit report the next day and what shows up but a Hard inquiry from Bluegreen. I called Bluegreen and was told by Jay Olson that of course it would be reported to check our credit but he thought it would just be a soft inquiry. So he knew all along that this would get reported. This is not the first time we caught these people up in lies. If you listen to their presentations you will find them contradicting themselves constantly but this is what they are taught so I don't totally blame them. A salesman we had previously told us that they are literally told to push harder if they weren't pushing hard enough and to use whatever it takes... right before he quit. We talk occasionally since that time and he said it was a brutal business that leaves you very stressed out as being deceptive wasn't the exception it was the norm.We contacted a lawyer and were told we could easily sue them from decpetive practices but as he told us the damage was already done and mostly likely they weren't going to care anyway as this is just everyday business for them.
We actually don't have a problem with the time share part of it as we use it frequently but this blatant lie left a very bitter taste in our mouth towards Bluegreen and if our loan is affected in anyway by this legal action will not be out of the question.
A word of caution to anyone that is interested in buying a timeshare from Bluegreen, 1)they will use high pressure sales tactics to get you to sign, even trying the double team technique on you so be very careful as they are good at what they do. 2)There is always a better deal so don't jump on the first one if you are interested in buying.(we got the same deal 9 months later that was a one time deal never to be seen again!) 3)You will never ever sell it for what you paid for it if you can sell it at all. 4)It is NOT an investment no matter what they tell you. (Try to take a loan out on it for the equity you supposedly have in it) 4)It is a vacation and if you can't afford it DON"T buy it. Your maintenance fees will NEVER go away and most likely will increase. Those are lifetime investments and will be there even if you pass it on to your kids. You will pay when you are alive and your kids will pay when you are dead! Just remember this is a lifetime commitment that you need to seriously look at to see if you can afford it. Do your homework and don't believe everything they tell you...maybe half! If in doubt walk away it costs you nothing but a little time.
We are now stuck. If they offered us what we paid for it we would walk away today. For now we have to take advantage of what we got. Best of luck!

My family went to a timeshare meeting at Christmas Mtn in Wisc Dells. Everything sounded great, we bought a 10, 000 point package, but after we got back to the hotel room, something just bothered me all night about getting excited and signing without even thinking about our decision. I, like many others, checked online and looked at some of the reviews, which were mostly negative. We decided to send a certified and registered letter (we sent both, just in case) stating we want to cancel our contract and wanted a refund 2 days later.

I have to admit I was very nervous during the next couple of weeks waiting for a response. I did call a contract attorney just in case. I called them 10 days after I sent the letter and they were actually very nice, stating they had received my letter and had processed the refund. I received it a week later, with no problems.

Today my husband answered a call from Christmas Mtn. asking why we changed our minds (we did this at the end of July, by the way), he told them the truth and again they were very nice.

Just thought I would post this because I could never find anyone who had received a refund, only people who had cancelled their contract.

I am a silver member of blue green, I can no lomger keep up the maintance fees as I am living on a fixed income ihave been trying to get rid of the time share points or deeds for two years now. i have been scamed by two different companys for $1200 and$800 with them saying they would sell my time share points . nothing has ever happened with either one of them there is no help from blue green at all. they dont even want to know me having envested over $46000 there should be some way that blue green should be made to buy it all back at a fair price . i shouldn, t have to go into forcluser just to get away from blue green and lose my good credit rating for 7 years. b blue green said they would help me rent my time shares but I got NO help that way neither.there is no way out of this commement.except die.

In 2007 summer, we stayed in a hotel next to Blue green’s facility in Myrtle Beach, SC – to be exact the
A guy on the road approached us and offered us a $100.00 coupon for attending a presentation only for 60-90 minutes.

What followed?

A length sales pitch by a guy (whose name and contact information we still have but left the company since then) who provided a lot of empty promises and us deciding to get to the end of it by signing a contract (See the lies at the bottom.).
What then followed later?

The sales person called to check on us (I guess he waited until the prescribed cancellation date expired) which by the ways was not communicated to us).
We do not remember getting the deed and any other details on the contract we signed.
Finally, we decided to stop payment through ACH (automated debit).
Now they are threatening us in many ways including almost daily phone calls and a certified mail via USPS notifying us we can no longer use their property.
Up to now, we have paid about $ 6000.00 in interest only (about 15% APR) and about 3-4k on club dues and maintenance fees, and a down payment of $4, 500.00

Questions:

1. What are our options?
2. What else can blue green do other than hurting our credit history/reputation?
3. Can they not be sued for false advertising?
4. If we find a lawyer who is willing to take this case, can the sales person be called to witness under oath?
5. At least there is one class action law suit that is filed against Blue green in Pennsylvania. Does anyone know
6. Can we claim back our money that they took as maintenance fees and club dues? How about the so-called monthly mortgage payment (about 13 – 15k so far)?
7. Can the contract we signed by legal without having any witness, attorney similar to a closing on a home?
Any information/suggestion is welcome:

LIES BY THE SALES PERSON
8. The sales person lied to us in many aspects just to mention some of them:

a. We can sell it for you and you will get

b. No disclosure on costs other than the mortgage – the maintenance fees and club due were not discussed initially (but see next two as to how he played the materiality of the fees down).

c. Sales person “I do own a timeshare myself and I even make money out of it (by reserving during peak hours) and selling it online). This covers my annual fees”

d. You can easily cover membership fees by recommending friends/family members to attend vs ‘How would one be able to send family member to be slaughtered, and they may not be silly as well. In addition, financial obligation should not depend on ability to send people to attend ‘presentation’

e. You can easily reserve vacation time - no issues Vs very hard to reserve for one’s own use. They have color coded seasons with a lot of restrictions.

f. If you cannot use your points this year, you can use them in the following years vs points expiring

g. About High APR - you can refinance it through your local bank vs timeshare is not even considered a property/asset (the sales person lied to us knowingly given that he is also a licensed Realtor).

h. What Blue green sales is not a timeshare vs what else is it then?

i. If you have any questions and or want to sell it back, just call me on my cell phone vs when we called him he said ‘ I do no longer fork for them, please contact customer service

j. No disclosure on how monthly payment on the mortgage is applied vs looks like from our experience that almost all of it goes to interest and the principal doesn’t go down that much

k. "You can sale it If you do not like it and make profits out of it since it appreciates vs no value at all at the secondary market for timeshares (try to sell it and you will know what I’m saying here).

l. You can rent it and recover your monthly fees and make extra money out if it vs. it’s hard to reserve for one’s own use personal use (they have color coded seasons which covers the entire summer and good seasons for vacations where you can’t use your saved points from prior year and cannot get a free space (By the way, the company allegedly sales rents the rooms to the general public while they appear unavailable for online/phone booking at:

m. No mention of a very restrictive business rule/policy restricting customers in 2 ways regarding points
i. No use of points from prior year during points from prior years expiring right the following year
ii. One cannot use saved points during a good part of the year.

What we did not find out regarding they cannot lie to customers nor can they misrepresent their products.

1. Based on the Code of Conduct of the Company about Fair Dealings - Each director, officer and employee of the Company will at all times deal fairly with the Company’s customers, suppliers, competitors and employees. No employee, officer or director should take unfair advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation of material facts, or any other unfair dealing practices.
2. Another individual on ripoff.com posted a detailed article on what code of conduct of the resorts association Bluegreen violated.

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Final Note: BELOW ARE IMPORTANT CONTACT INFORMATION AND BBB REPORT

If you want to send a personal email of complaint to the CEO – here is his email:

Mr. John M. Maloney, Jr. President and Chief Executive Officer of Bluegreen

John.[protected]@bluegreencorp.com

***Email addresses of the company = First Name '.' Last [protected]@@bluegreencorp.com
Note: Middle Names (MI) are ignored (e.g. James Brown Smith = James.[protected]@@bluegreencorp.com).

Collections Supervisor: orvill.[protected]@bluegreencorp.com

Pinnacle Agent (Pinnacle is Bluegreen subdivision/affiliate which promises to sell your timeshare just to let you keep paying your 'loan' and Fees (this adds an insult to the injury).
Name: Sam-anta (First Name)
[protected] (ext. 3)
FAx: 239.939.5418
[protected]@pinnaclevacations.com

Get A BBB report on the company and addional email addresses at:

http://www.bbb.org/south-east-florida/business-reviews/time-shares/bluegreen-corporation-in-boca-raton-fl-8195

If any quesitons or suggestions, please contact me.

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I get a call about every 3 weeks from a company associated with Bass Pro, wanting me to believe I've won a vacation...I am so tired of the rude annoying sales tactics. But you know what I'm the most tired of? Knowing that you, Bass Pro, could care less that a customer of yours is being harrassed. Wow really makes me want to spend my money in your store. No one from Gander Mountain calls me...guess I'll have to go there instead. Seriously though, have your ### sales team stop calling me. And don't give me the crap line about them not being associated with you. You let them in your store and allowed them to set up a table to confront your customers. Bottom line, you're involved and it's your responsibility to stop it.

We also have had several problems with bluegreen, Also cannot get loged into there web-site?Is there any one else who cannot not get loged in for some reason?