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CB Travel Agencies and Tour Operators Booking.com Never ever booking there
Booking.com

Booking.com review: Never ever booking there

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8:34 pm EDT
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They offered a low quality motel as an hotel. Hotel O Markham IL near Harvey/Tinley Park, should not be on business. When arrived, unsafe area ambience was evident. As soon as I went out of my car, people asked me for money, panhandlers are in property. Before me on the check in a prostitute was checking in a room for a couple of hours. When I enter the room, smoke detector low battery alert was sounding, a lot of exposed electric cables and unsafe electric connections were in the place, the room is the worse ever in maintenance, broken bath door, like it was punched, rusty paint, unpainted walls. I left and asked refund, they told me contact booking.com and laugh, now I know why, because reach customer service it's literally impossible, they said the booking is with a partner, so I have to talk to them, OYO Hotels, they don't answer and when answer barely speak English. Booking showed the worst service and are getting responsible is something bad happens in that high-risk place. I booked thru booking.com, not thru a third party, so booking.com should be responsible. I lost the money; they lost a client.

Recommendation: Never book with booking.com because they won't be responsible for third party bookings o their web site

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  3. Booking.com emails
  4. Booking.com address
    Herengracht 597, Amsterdam, 1017CE, Netherlands
  5. Booking.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 13, 2024
Booking.com Category
Booking.com is ranked 1 among 61 companies in the Travel Agencies and Tour Operators category
#01 Booking.com Booking.com #02 Expedia Expedia #03 redBus redBus #04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations

Most discussed complaints

this is a scam!
8
(opinions to this review)
 The property
1
(opinions to this review)
 Hotel booking was not allowed to stay manager told me there was no booking under my name
1
(opinions to this review)
 1799624761523491395
1
(opinions to this review)
 Immediate resolution appreciated
1
(opinions to this review)
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