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CB Travel Agencies and Tour Operators Booking.com refund
Booking.com

Booking.com review: refund

W
Author of the review
2:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Whilst trying to book this hotel through Booking.com for the 14/2/2020, my booking page reverted to h the 14/11/2019, which I didn't notice. The hotel have now charged me £264 for a stay I didn't have and the hotel or Booking.com will not issue a refund.
I have tried on numerous occasions to get this resolved but I am getting shut down at every step I try to find.
I do feel this so unfair as I am being charged for something I didn't get to use.

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    Mexico
    More phone numbers
  3. Booking.com emails
  4. Booking.com address
    Herengracht 597, Amsterdam, 1017CE, Netherlands
  5. Booking.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Booking.com contacts
Booking.com Category
Booking.com is ranked 1 among 61 companies in the Travel Agencies and Tour Operators category
#01 Booking.com Booking.com #02 Expedia Expedia #03 redBus redBus #04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations

Most discussed complaints

this is a scam!
7
(opinions to this review)
 The property
1
(opinions to this review)
 Hotel booking was not allowed to stay manager told me there was no booking under my name
1
(opinions to this review)
 1799624761523491395
1
(opinions to this review)
 Immediate resolution appreciated
1
(opinions to this review)
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