Brach's
Reviews and Complaints

I purchased a bag of Maple Nut Goodies on 03/27/18 from Rose's Department Store in Brookpark Ohio. The center candy is hard like a peanut brittle. I checked the expiration date to make sure it was not an expired bag. The lot & date are 7J11BB183 Best by 07/11/2018. I have eaten a lot of theses over the years and never had any like theses. I was afraid of breaking a tooth. This is the first time I have ever experienced this with this type of candy. The center has always been chewy never hard. I wanted your company to know this as this may have been a bad batch. I think the center candy may have been cooked to too high of a temperature making it harder then usual. I would like a refund & some compensation for the quality of the candy I purchased. I was extremely disappointed.

bought 3 bags of maple nut goodies at mierjers grocery in normal il they where all hard and crunchy they suck batch #8AO3BB183 best buy 10/03/2018 I expected to get the original and got these please change back to the fudgey center please I will no longer buy this product if it does not go back you had a great candy and ruined it I have been eating these for about 50 years thanks for listening !

I purchased a bag of the above candy a Walgreens in Raleigh, NC, they are so hard you cannot chew them' less bite into them. The Best By dais is 5/15/18.
This is a favorite of my husband. Throughout the years have purchased many
Bags, never had a problem.Numbers on bad are [protected]. Wanted to let your Company know was for your Easter. Very disappointed.
'

I bought two bags of brachs marshmallow chicks and bunnies today at my dollar general store upc reads Fo9191 above the barcode and [protected] below and 7L09Hh10100 above the best by date of 09/29/18
They are hard and inedible. Three of four people cannot even take a bite of them.
We have had these candies in the past and they were soft like a circus peanut. Today's purchases were not acceptable to eat.

Hello,

My favorite candy, since I have been a youngster, has been Maple Nut Goodies. Until the past year or so, I never had to worry about the freshness of the product when I bought them. That has really changed. More than a year ago, after buying a few bags and finding them so hard that I could hardly chew them, I just stopped buying them. About a month ago, while shopping in a Walgreens store in Reedsburg Wisconsin, I could not resist the temptation to buy a bag of my old time favorite candy, hoping I would be rewarded with the wonderful "fresh" treat that I so enjoyed for many years. I was very disappointed to find the maple nut goodies to be just as hard and unchewable as the last several bags I purchased more than a year ago. What has happened to this candy? I have heard similar complaints from a couple of my friends. This was a 7 oz. bag, with a "best by" date of 07/07/2018, and the code "7J05BB183". Above the bar code is your Freshness Guarantee...
I have most of the bag, minus the couple that I really tried to eat and enjoy. The bag has been in my truck glove box, and when I came across them this morning, I felt I had to write to you and let you know how disappointed I am with the current quality of your product. I really would like to know if this is a change you have purposely made, or what has happened.

Regards,
Mike Young
E2819 Pregal Road
Hillpoint, WI 53937

I bought a bag of your Maple Nuts Goodies on Easter Sunday April 1, 2018 at Dollar General at Shellman Bluff, Georgia. They were so hard, inside and out that they were not enjoyable to eat. Having a date of until July for freshness they should have not been this hard. I have always loved the Maple Nut Goodies but these were too, too hard. It had a freshness date until July 6, 2018. You are an old and established candy company that I have always liked. Please make them as good as they have always been. I just read many, many comments like mine. Stop trying to change your candy recipe because it sure will cause people not buying your product anymore. Come on give your customers a good product as before.

I do like your beans best but the quality control people were sleeping when they packed the bag I bought. There were 2 beans thst were misshapen and hard as a rock. It was quite a surprise because I was eating them in my car and didn't notice they were weird until it was too late.
I used to buy generic or store brands but Brach's are best...usually.
Thanks and happy Easter.

7J11BB182. Best By 07/11/2018
Purchased at Menards in Davison MI
We bought Maple Nut Goodies
Which have been a Favorite of mine since I was a child, The ones we purchased there are so hard we could not chew them, I know after eating them for years they are a crunchy candy but we could chew them at all, I do not know if they were over cooked, This is the first time in my life that I have ever bought Brach candy and not being eatable, my Name is Sharon Fraley [protected],
9415 Woodside Trl. Swartz Creek MI. 48473

My family looks forward every year to your irresistibly delicious Fiesta malted milk eggs. They were far superior to all the other malted milk candies on the market. However, the past 2 years we have seen a definite decline in quality. The candy shell and the malted milk center is not the same. The same thick layer of real milk chocolate has remained, thankfully. Please go back to your original recipe!

Purchased at Menards Baxter Mn. Code [protected]
I also as the many complaints I have read have been buying Maple Nut Goodies for years..the last two times the centers are as hard as rocks
I love this candy but can not get it to break into pieces to chew. The flavor is still good. What has happened here? I checked my bag and there seems to be no holes. Thought maybe I had gotten an old bag. Checked expiration date.
'J' BB183. Best by: 07/02/2018

I am sending another complaint to the brachs company because I have not heard from them on why the maple nut goodies are so hard! I am so disappointed in them.. The date on bag states... Best by 06/07/2018, really... We thought we were going to break our teeth, even put one in the microwave to see if that would help I would like my money back... Please fix this problem!

I received a bag of maple nut goodies for my 66th birthday on 3/24/2018, was so excited to find my favorite candies, and then so disappointed, the last bag of maple nut goodies I purchased was a year a go and found they were not the same as the old ones the outer shell was not the same flavor and the texture of the inside was as hard as a rock, thinking it was just a bad batch I purchased another bag but sadly finding it was just another bag of crap! on 3/24/2018 I purchased from Walmart in Newport Or. another bag checking the expiration date (8a16aa112 B B 10/16/2018) was so disappointed to find that after a year you have not rectified your great screw up of your maple nut goodies. after receiving all the complaints, that you have, not pulling all the bags, or gone back to the old recipe, or fired the [censor] that screwed them up. was just stupid on your part, its not the $ 2.98 that they coast, but the loss of sweet child hood expectation blown to hell along with possible molars and that you ruined my birthday

I purchased a package of my favorite candy yesterday at the grocery store. The package a freshness date of BEST BY: 6/25/2018. However, these candies taste old. They are hard when I bite into them unlike any Maple Nut Goodies I have purchased before. I am used to a smooth crunch however this bag is hard like an old product. I would like a replacement product or my money back. I paid $2.79 for a 7 ounce bag at "A" St Market.

I have been purchasing the Maple Nut Goodies for 50+ years, I used to buy them by the pound at a J.C. Penny's store. Recently I bought a bag and they are terrible. Why would you change something that was already perfect. I will not be buying anymore of them until I hear that you have changed back to the original. I am very dissapointed. I don't understand why something that has been so good for so long need to be changed. If there is a reason for this please let me know what it is.

I just purchased a bag and could not wait to get them open only to find they are so hard I can hardly chew them this has never happened in all the years I have eaten them I am very sad and will throw them out. I would appreciate a refund or coupon. I paid 2.98 plus 7% tax. I buy them in many places, grocery stores, drug stores, airport and convience stores or any where I can find them. Bought at candy counters when I was young. Thank you for your consideration.

I purchased some maple nut goodies and The outer coating is soft and melted like and slides right off the inner part that is like hard candy. You simply can't even bite into these candies.very disappointed, these are one of my favorites candies, recently purchased saturday, , , 03/24/2018.in fargo nd, my name is jeff taylor.1217 2nd st n fargo nd 58102

I purchased some maple nut goodies for my mother and took them to her nursing home yesterday. The outer coating is soft and melted like and slides right off the inner part that is like hard candy. You simply can't even bite into these candies. The code on the back is:
[protected]
7H21BB183
Best by: 5/21/2018
I tried sucking on one on my way home and it is impossible. Now that I got the codes off for you I am throwing them away. They are making my office smell god awful.
I purchased them at a Walgreens on Hwy. 16 in Onalaska/La Crosse, WI.
Thanks so much, Susan

I look forward every Easter to buying multiple bags of Brach's Classic Jelly Beans, but to be honest it is always a surprise when I open them. The surprise is in the freshness of the product. It is either hard or just right, chewy. I purchased my first two bags from Drug Mart in Ontario, Ohio on March 11, 2018 and to my delight, they were amazing. I then purchased two more bags yesterday, March 17, 2018 from Menard's in Ontario, Ohio. These were as hard as a rock. Why is it that the freshness of your product is so inconsistent? I am sure it is due to the multiple manufactures that you have producing your product...the suspect locations are in the US, Mexico and China. I am disappointed to say the least, as the Brach's brand for many years has always been the go to brand for me, each year (at least for jelly beans) I am disappointed.

IF this is a new formula You are Trying it Sucks This will be the biggest mistake since "NEW COKE" That Coke Cola released! On the public. These are Hard Tasteless, & Terrible. This could be a case of internal sabotage because I don't think anybody could screw this Formula by a mistake! This product was purchased at Walmart 26205 batch #8A11AA112 BB 10 11 2018. Same product purchased at Dollar General 26205. W/ Same results I have seen complaint's from all across the U.S. Could this result in a RECALL?

My name is Patricia Moore [protected] or [protected]@gmail.com
Yesterday, 3-13-18, I purchased a bag of Brachs marshmallow chicks & bunnies. I look forward to them coming out each spring. They are hard as a rock. I don't intend to take them back to the store because there could be countless bags that are hard. I want you to send me a bag that you are certain is fresh. This is a big disappointment! If you replace them with a fresh bag I will be satisfied.