Braum's’s earns a 1.2-star rating from 104 reviews, showing that the majority of ice cream and dairy enthusiasts are dissatisfied with products and service.
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Filthy bathrooms makes you want to go away
My wife and I were traveling to Tulsa, Ok on March 3, 2010. We stopped in at the Braums store in Seminole, Ok and was going to grab a quick breakfast and then continue on. My wife decided to use the bathroom before eating. When she came out of the bathroom she said we need to just go and not eat. The bathroom was filthy. The thing was so dirty, poop still in stools and floors filthy. Not a appetizing site. It makes you wonder what the employees are like when using this facility and then returning to the kitchen. My only complaint about Braum's stores is usually the bathrooms. I very seldom will go to the bathroom in a Braums because of the filthy conditions. I would ask everyone to check out the bathrooms before you eat. If you do, you will probably go elsewhere.
Thumbs down on this establishment
I would like to voice my complaint and frustration about the service at the Braum's Ice Cream and Dairy Store in Tulsa, OK. On Garnett Rd. My husband, daughter and I made a special trip for a meal and ice cream treat at this store. When we went inside there were several customers randomly standing around the counter in no special order. We got in, what we...
Read full review of Braum's and 12 commentsAwful manager
I was at Braums in Monett MO. Sun. August 26, 2007, the food was great, but the manager on duty was rude, loud, discourtious to the customers and the employees. I felt so sorry for the casheir. The manager kept yelling at her while she was ringing our order up. and i might add the manager was in the back and yelling to the front. we ordered milk shakes . the casheir told the manager we wanted med size and the manager yelled back and ask if that is what we paid for. If i go there again (and i say if) ill make sure that manager is not on.
The complaint has been investigated and resolved to the customer’s satisfaction.
Visited the Braum’s store in Neosho, MO on Nov 10 @6:30 pm.
Everywhere is looked as if it had not been cleaned for weeks. Bverage area, counters, floors, windows, tables, glass divide… all filthy.
Hamburgers and fries both were brought out cold, buns & meat. Cheese not melted on patty.
On 8/27/23 at 8:15 a.m. The employee would not let me use the bathroom without making a purchase first. I left because I was about to pee on myself.
Got a double dip choc Sundae and two choc mixes . Sundae had half scoops and mixes were not full
I am in Dumas TX and this is the second time in a few weeks I have received a bad salad. Been in Ponca City OK and frequently purchased a salad with no problems, always fresh. But not here at home.
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Overview of Braum's complaint handling
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Braum's Contacts
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Braum's phone numbers+1 (800) 327-6455+1 (800) 327-6455Click up if you have successfully reached Braum's by calling +1 (800) 327-6455 phone number 0 0 users reported that they have successfully reached Braum's by calling +1 (800) 327-6455 phone number Click down if you have unsuccessfully reached Braum's by calling +1 (800) 327-6455 phone number 0 0 users reported that they have UNsuccessfully reached Braum's by calling +1 (800) 327-6455 phone numberCustomer Service+1 (405) 478-1656+1 (405) 478-1656Click up if you have successfully reached Braum's by calling +1 (405) 478-1656 phone number 0 0 users reported that they have successfully reached Braum's by calling +1 (405) 478-1656 phone number Click down if you have unsuccessfully reached Braum's by calling +1 (405) 478-1656 phone number 0 0 users reported that they have UNsuccessfully reached Braum's by calling +1 (405) 478-1656 phone numberHead Office
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Braum's emailscommunityrelations@braums.com100%Confidence score: 100%Supportcomments@braums.com88%Confidence score: 88%supportbookbuddy@braums.com60%Confidence score: 60%
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Braum's address3000 NE 63rd Street, Oklahoma City, Oklahoma, 73121, United States
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Braum's social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 31, 2024
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