Burger King
Reviews and Complaints

I went thru drive thu no recite I order a whopper no pickle no Tom lite lettuce add cheese bacon and bbq large fry sm onion ring and a 10 pc nuggets! Get home and my whopper wrapper said at bacon and bbq lite lettuce and no bacon no bbq no cheese with everything else on it, called and she said I think we put yours in a different wrapper but you can come back and get a new one! Not coming back anything else you can do no I am sorry that is it! Well guess what not good with that so I don't know if I will go back unless made right! Thank U

at 8:07 my wife and I went to your location at the corner of austell rd and hurt rd in marietta georgia and we both are senior citizens, as we took the trouble to park and make our way to the door for a dine in dinner the door was locked and we looked at the sign on the wall beside the door that said the dining room is open till 10 pm on most nights and 11 pm on the other nights so we stood there till a young man saw us and he rudley said go to the drive through and i pointed out the hours on your sign and again he gave us a dirty look and rudley pointed at the drive through and said go to the drive through! If we had wanted to pick up our food and drive home just to eat a cold dinner we would have just stayed home and made something there, there was no signs indicating why the dinning area was closed. I will drive the extra miles to eat at a differant establishment from now on. Thought you should know why this location is probly not doing to well.

thanks for a wasted night;
Mr. Jarvis
PO BOX 2696
Smyrna, Ga. 30081

This will be my third attempt at getting a response from Burger King. On December 20, 2018 I used the drive thru at 353 South Kennedy in Bradley Illinois. I arrived shortly before 12:44 pm (I know this because a radio announcer had just mentioned the time) I ordered a sandwich and waited my turn at the pay window. The cost was $1.90, I finally got to the pick up window at 1:03 pm, got my sandwich and drove 2 blocks away to a park to eat. The sandwich was cold---not "not warm"----COLD. I did not fight the traffic to return to the restaurant, but instead decided to register a complaint for a full refund. AsI stated earlier, this will be my third attempt. I will not stop registering my complaint till I get a response. If I have to search the internet for a V.P.'s phone number, I will. I demand a response and a refund.

This afternoon 1/7/2019 I went to the Burger King restaurant in Woodbridge Mall in New Jersey.. After I ordered Original chicken sandwich with French fries, I insisted on getting French fries that was hot and not stale and also without salt because of my health condition - I am hypertensive... Obviously peeved by my request for hot French fries and unsalted fries, the manager who was supposed to know better instructed the customer service personnel to mix the already prepared salted French fries with the new hot French fries that I requested. He then turned around and said to the customer service rep using the Spanish term "pendeja' meaning"idiot" an obvious reference to me.. When I got home, I called the manager (he stated his name as Damien Abrego) back to confront him about his rude behavior and to my dismay, he admitted the use of that word but then lied that he was referencing himself.. I am sure Burger King as a corporate entity prides itself on good customer service and I am writing to alert you about this uncouth manager so that his rude behavior will not be visited on other clients. Thanks for your attention to this matter.. Adelaide Boakye: email :[protected]@yahoo.com Tel :[protected]

First time to a Burger King.

New Burger King opened in Bradford, Ontario. Saw advertisement for a Bacon King and thought I would try it.

Go to drive through, two cars ahead of me, yet I sit for 5 minutes waiting for someone to acknowledge me on the speaker. Order the Bacon King and get an OK, not giving me the total, just OK.

Five minutes later pull up to window and pay for a Bacon King.

Take the bag home and find no receipt in the bag and NOT a Bacon King but a single patty burger with no bacon.

Slow and poor service and received a lesser product than what I paid for.

Tried Burger King, guess I won't be trying again

I am seeing this place already only has a 1n1/2 stars so I'm thinking the Burger King franchise doesn't give a [censored] how their name is showing to the public, and probably won't care about this complaint either, so this is for the public beware. I received a $25 dollar Burger King gift card for Christmas, went to try and use it at this establishment the other day and was told this card is unsupported. I thought maybe I needed to activate it online, so when I returned home, I went to the site on the back of the card. There was no activation, but if you put in the numbers on the card it will give you the balance, and my card showed $25 dollars on it, so apparently this Burger King doesn't honor the gift card. Wrote an email to the Burger King gift card, and they claim they are not responsible, so all they do is take your money, and now it is up to me to hunt for a Burger King that will honor the gift card, or I will be stuck with a piece of worthless plastic. My wisdom to you is, don't buy Burger Kings worthless gift cards, and now that I see from Yelp this place only has a 1n1/2 stars, probably shouldn't patronize this establishment either till the franchise starts caring about their customers and makes them clean up their act. On a funny note, guess what I will be regifting next year ;-)

My son works at this particular location, he has came home several time very upset with a shift manager by the of Octavia, and African American female she constantly using elicits language to him and other employee in a degrading manner and nothing get done. Its been brought to the manager Michelle attention. Still Nothing gets done. No one should have to work under these conditions Period!

The gift card was purchased at Walgreens at 5121 Quince Road, Memphis TN. 38117 on 12/19/2018. I called Customer Servis and talked to an agent named Jim and he suggested that I email you to get a replacement card sent to my Father.
The card number is [protected].
My Fathers address is 907 Lakeland Drive, West Memphis, Arkansas, 72301

Please send my Father, James H. Byrd, a new card that works please.

I got the checked sandwich in the picture on Nov. 12th at the DORAVILLE, GA location. I contacted the corporate website about the matter and was never contacted. The food was inedible. Nothing was done and the company did not care at all. It makes no sense to recieve this quality of food at anytime. This is unacceptable and the lack of concern or response is even more reprehensible.

I pulled into a burger king in Kissimmee fl 34746 ordered on the burger king app and then proceeded to the drivetru to retrieve my order when they had no idea what I was talking about. When I ask the address of the location I'm at the app made the purchase 15 miles away from my location. Needless to say I couldn't drive the 40 minutes away to get my order i had already paid for and when I went into the store I was told they have nothing to do with the app and I'd have to go hungry and with out my money unless I was willing to drive the 15 miles away.

Why do you charge more for you products in Hawaii/Alaska-if you want us to purchase your products you should pay for the shipping charge to get your product to get them to our states. This is totally unfair of you to charge us more just because we are outside of CONUS. You have franchises all over the world and should be able to pay the costs to cover the shipping of your products. Wise up and do the right thing. We have hundreds of local fast food places here in Hawaii that provide competitive prices and wonderful food. GET SMART or remove you franchises from our Islands.
Email:

[protected]@outlook.com

In today I went into the McDowell ext location thru drive thru placed an order received my order upon getting to my destination to feed my child she starts to drink the orange juice she said it didn't taste to well... so I took it back up there and 3 women including the manager had a nasty attitude like y'all don't check y'all product or something... any how upon going back to restaurant the lady in front counter says what u want me to do... I tell her I want what I paid for and she gets to talking to the manager and rolling her eyes and so the other employee say if you get another one it will have the same date on it like y'all giving customers expired product

This is the second time that I've ordered this item, thought I'd give this item a second try, same result, price is too high for this item, biscuit was undercooked again & chicken overcooked again, I will not be returning. The first time i went into this restaurant, the servers even looked dirty, the restaurant was not clean, i left and so did several others.

I order 4 combo meals with onion rings on dec 24 2018 at burger king. I was surprise that when I was all most finished my last 2 onion rings there was a sharp piece of metal fried in the onion ring. I am very upset over this and i don't now if i ate any of this metal in the other onion rings. Or if my husband or nephew or his girlfriend had any in there batch. This is something that should not have happened. I will send picture of onion ring with sharp metal fried into it. I could of swallowed this.
Jan good