Burger King
Reviews and Complaints

I just visited the location at 4636 Jonesboro Road in Union City, ga. I order my food and when I got to the window I was asked to wait to the side as soon as another car pulled up behind me as if I were in the way. Ten suddenly since they saw the loo on my face my food was rushed out the window. To my disappointment I got home to discover a grilled sourdough king that was in NO way grilled. It is upsetting when you spend your money to one thing and get something nothing like the what you ordered. If I wanted plain bread I would have ordered something else. Not good. Especially since this seems to be the standard for this location, because this is not the first time this has occurred.

The burger king located at: 2732 blanding blvd middleburg, fl 32068. on more than one occasion I have order my breakfast sandwich and it comes out with cold cheese and ham slapped on the croissant ice cold. when I complained then I received one that was so hot you could no longer see the cheese, really over done since they didn't like that I brought it back. so 2 more times after the 1st time I have received ice cold sandwiches. isn't the croissants supposed to be toasted or at least microwaved for a breakfast sandwich? seriously! I have vowed to not go in there anymore. the burger king is relatively new to the middleburg area and I was so excited it was coming to town. now I am super disappointed!

8/20/18 5:45 pm (I attempted to call this Burger King, but their phone line is consistently busy.) Because I have a medical condition that forbids me from eating certain foods, i.e. seeds, nuts, corn, I asked the drive thru guy if I could get a whopper with a seedless bun. Instead of just saying yes, he asked me if I wanted two bottom buns. I really didn't want two bottom buns and I could see on the sign that their chicken sandwiches had plain buns so I asked him if I could get one of the seedless buns the chicken sandwiches came on. Again, instead of saying, "yes, we can give you a seedless bun." he said something about a potato bun. I didn't know what that was but I said okay. When I got to the window, I explained to the kid that some people have medical conditions where they can't eat seeds and I thought he should tell his manager. He went into a long explanation of why they couldn't do anything about it and I would have to call their corporate office. I said "so your old slogan 'have it your way' no long applies?" At that point he handed me my whopper and slammed the window shut. He hadn't given me the drink I ordered so I hollered "HEY!" and another kid opened the window, apologized and handed me a drink. This isn't the first time I've had bad customer service at this Burger King and if Whoppers weren't the best fast food burger out there, I would no longer be a Burger King customer. NOTE: I couldn't taste any difference in the two buns. I think Burger King needs to teach their employees to think on their feet to avoid this kind of service. All the kid had to say was "Sure, we can give you a seedless bun!"

I just came from Burger King on Boston Avenue in Bridgeport CT & as we all know we have the options to have your burger premade or as you call it "Off The Broil" this is the closest Burger King to me so I obviously go there often. I like my burger fresh and EVERYTIME I go and order and say off the broil then continue to give me these dried up burgers like I can't tell because the cheese STIFFER THAN DONALD TRUMP ACCEPTANCE FOR THE MINORITY. Anywho as a regular customer I do not appreciate the carelessness. And might I add someone died in there recently so you'd think you'd be in top of your game. I NEED SOME FREE MEAL COUPONS 🗣

We ate at the Covington, VA Burger King Friday afternoon, and food was cold, cheese wouldn't even melt, restaurant filthy, bathroom disgusting. Staff didn't seem to care. Manager didn't seem to care. The chicken fries were hard like cardboard, you couldn't even chew them. They were out of unsweetened tea, and I was told they would make some but they never did.

Went to drive through about 10 mins ago, I get back home to take a bite into a hard dark chricken fry. I ordered two and they are both the same. This is the first time I've been unsatisfied to where my moment went. The chicken fries have clearly been sitting all day. I would like to see my options regurding my money back or an actual decently fresh order of chicken fries in which I can return to the strode asap.

My family and I went to burger king on 8/20/18 too get some food I was sick and all we wanted was fresh food but instead we got a half cooked sandwich it was a few mins too closing and we brought our food home to find it barely cooked it tastes horrible I love burger king once in a while to have something small is one thing big deal so what but come on too get not only 1 but 2 half cook sandwiches and we got the chicken meals we had to toss it out thats an issue that can loose someone amd there family not to want to come back again please figure out what happend

What is wrong with your location on S Michigan Ave in Chicago? It takes at least 30 minutes or more for the drive through! Thank God I don't go here during my lunch hour, I waste so much time just waiting on my food and it's ALWAYS cold! What in the world is going on? You need new staff pronto! They are unprofessional and this is not how a drive through is supposed to run. It should not take 30 minutes to get my food, ever. Drive through or not. It's fast food for a reason...30 minutes is not fast.

That white girl manager Amber I think her name.. got a very bad attitude and does not know how to manage a business.. She stay on her phone and got a bad attitude and think she is the [censored] and I heard she is sucking and [censored]ing her way up and thats just not right she aint even from stuttgart and they close at midnight but always still there at 4am she is slow and fat and dont deserve to be a manager

I absolutely love your chicken fries and so I was super excited to find out they are only $1.69 right now. So I get them and they were so dry and tasted like they sat in nasty old oil for hours they were so bad I couldn't even get down my first bite. I'm extremely dissatisfied and I'm pregnant on top of it so now I'm left still hungry having to wait to eat because I only had a few mins to grab something to eat before work. I will never eat there again if I get anything like that again.

I went to the burgar king in holland mi one by walmart..ask for sausage breakfeast..they just gave me a biscuit with nothing in it..so I took up there explained to them they made a mistake.. the guy was very rude too me..took the biscuit start replying to me he didn't make mistake it was my fault..he didn't even apologize came back with other one tossed at me rolled his eyes. . That was not right of him I workedalot people that was worst experience I had with taking care of customer then girl in back working started talk alot rude. I will never return there denftily let people know my experience had there ...

I ordered a kids meals twice in the past two days trying to get a miraculous tales of ladybug and cat noir toy that they have at the momet, but instead was denied the toy both times, I received an extra burger. When realized there mistake i went up to the cashier ask for the toy, they said "you are to old be getting a toy, be thankful we let you order the kids meal." I didn't know there was an age limit for a kids meal

I have 2 kids we got home around 10 from a travel weekend. We pass a burger king in frount of our neighborhood, the kids were hungry we went through the drive up and ordered three meals a 1, 6 and another 6 . The drive through lady explains to me I couldn't order 3 three meals cause they were timed at night. I couldn't believe they couldn't feed a family. So I left and went to a gas station and got hot dogs chips and drinks for us.

let me share you my personal worst experience from bruger king. I went yesterday 16 aug 2018 ordered 2 veg and 1 chickn supreme burger meals for take away. looks like the agents are only worried about online orders, I do see those mini pepsi cans available but agents refused to offer me those., as they couldn't pack my 3 pepsi and they are charging extra for the carry bag which is far worst. I was forced to have a pepsi on the spot. My wife used to carry those remaining 2 pepsi cups till home, by the time I reached home the everything was spilled on the road. Talking about the basic manners I haven't received even a single tissue paper nor ketchup packets, as the place was bit crowed I just walked away. Now lets talk about that pepsi they offer Its half filled with water and on top of that 25% ice cubes which tasted like saltwater.This will be my last visit to franchise thanks a lot from bottom of my heart.

Your commercial on TV shows chicken fries and different dips. So far I've stopped at Burger Kings in Saginaw, Standish, West Branch, Bay City and today I stopped in Flint Michigan. When asked what dip I'd like, I ask for cheese just like your commercial. No one has cheese, think how awesome chicken fries dipped in cheese. Stop teasing us and provide the cheese.

As I walked into burger king getting ice cream in a cup. I understood that the policy is three swirls for the ice cream I asked polity if I could get another swirl in the cup. The employee who took my order was named Mercedes she then started to get very impatient with me and then got into my face and told that she couldn't do anything about. I got very upset and asked to speak with a manger as I did say I will pay extra for another swirl in my cup she then told me she was the manger and that she would have to ask me to leave as this was going down a teenage girl walked in and Mercedes ended up ignoring me to go talk to the girl who walked in. I left very upset and I do know this isn't the first time she has been rude to customers. I just don't want cusomers to go through what I went through. You need to hire better employees and start by firing her.

8-15-18 Went into burger King to buy fries and a whoppers for my son and I. I asked Mercedes nicely to re package my fries because they spilled all over the bag. And she was very rude and called me a [censored] and other vulgar names. I asked for my money back and she threw it towards me. Safe to say I will NEVER eat there again, all in front of my son and everyone in the restaurant.

This saddens me that as Emergency Response Personnel, we would not just get treated badly with poor service, but our ENTIRE ORDER was the sloppiest meal ever without exaggeration. Cold, dry, and stale food was given to us after paying $29.36 leaving out our French fries and cheese on the four Whoppers also the four orders of chicken nuggets were some of the worst I've seen. Not to be rude, but the entire order was given to some homeless less fortunate. We called 6 to 7 times and got no answer. Please see that this matter is handled appropriately.

You advertice The Free WHOPPER survey its on the back of my reciept. Although when i attempted it I discovered there was no survey # on my reciept. I called. The BK I made my purchase at.
I explained the issue to the gal whom answered.
She informed me her mánager removes the # through out the month. I need to try on my next visit with a purchase.

"WRONG" ! Completly wrong I say. If you offer something then honor ir.

Every time to I go to the Burger King on Crismon and Southern in Mesa, Arizona, the people are rude and plain out just don't care. They have 2 drive throughs, one in which I waited for 20 minutes saying hello several times for someone to answer me or at least take my order, didn't get either. I watched the other cars in the other drive thru who arrived later get their orders taken, so I thought that drive thru was maybe broken but the lady before me gotten taken care of. I backed out of that drive thru went to the other and again had to wait before someone finally got to me, I understand if it happens once on a very busy day but this Burger King always gives me issues every time I come here and they are never that busy. Being a newer and nicer Burger King establishment, Would assume it would have nicer customer oriented associates.