Burger King
Reviews and Complaints

I have been to burger king many times and the burgers are getting smaller and smaller and prices are going up I cant believe how small the burgers and fries are and wow not even enough to feed a kid as they are so small you have to buy 3 or 4 now just to get a full belly I cant afford to do that so i have to go somewhere else to to eat i think subway are better with portion size even macdonalds have a bigger burger so burger king you need to look at yourself and give the people food they pay for and stop being a scrooge with ya food i will not eat at burgerking as iT now cost me about 50 dollars to feed my family so i will be going somewhere else to eat as you are so bad so people have to buy 3 times as much to eat what not even a pound of food not good

On 8/22/14 I received the most horrible customer service from the head manager by the name of Debbie. She was very rude and very snappy towards customers as well as her workers. I visit this store a lot and every time I have come inside to eat she is never helping get orders out or seeing if the guest are satisfied. Every other manager I have encountered there has been more professional than she ever has. I don't pay my money to be treated and talked to rudely so I hope upper management can get this problem resolved for future references. Furthermore the other manager that was there by the name of Jeremy wasn't any better either cause he was very rude and smart with me as well when I tried to ask him a question about a price on the menu and he just walked off on me and went to the back and didn't appear from the back for quite a while. I don;t know what the problem is but there needs to be an over haul with the upper management team their. It wasn't like this a few months ago. Very poor service. I am truly disappointed.

Burger king coffee had too much ice into a cup.
I complaint to the store, they were rude and just laughing.
The guy was saying no refill.
But I didnt want most likely coffee but ice.
I took a picture. The cup filled with two third of ice.
I would satisfy if they refill little more.
But they are rude and treat me like I am not their customer.
I do not like this burger king..

At drive thru took my card and swiped. Usually hand it back immediately .. This time they stand there 2 of them, I see cell phone come out trying to hide as the did it and saw cell phone go back in pocket then still kept back to me with my card till I said something ... Then they made it seem like I was accusing him of some thing . I asked about his phone he said I was crazy... I left and cancelled my card in BK parking lot . Never going there again

Pulled in drive up line at Aprox 5:30 PM 5/15/2014. Rush hour traffic 3 cars ahead of me and more lining up behind me. Long wait but I didn't mind. Now I get to make order that I wanted $8.99 meal for two, Burgers small fries and drinks. I am told "sorry we do not have any burgers. ? I am tired and hungry so I ordered two chicken sandwiches and fries, I didn't have time to go elsewhere. This is not the first time they did this ( I am guessing bad management) I wont be going back there anymore.

It was my grandaughters birthday today and I took one picture of her by a plain brick wall to send her mother that lives in nebraska. Instead of kindly coming around the counter and telling me I was not supposed to take a picture, cynthia yelled over the counter you cant take pictures in here. I was very hummilated and embarrassed there were at least 5 people in line and they looked at me and even the customers, like I was a criminal or something. To me that was very unprofessional and uncalled for. I have not complained about her before but I remember her working in salem utah as well and she kind of made me uncomfortable then too because she is not a happy person and never smiles at people anyone who works around the public especially a manager needs to be a good example to their workers. I will not go back there again so I hope she is happy that she lost our families business.

I went into the bk on west corbet ave and I over heard someone say that a manager and an employee who are dating both have herpies and before that a few days before I heard a different employee had clap im not sure if all this is all true but I would greatly appreciate it if it was lokked into

5/24/13 The worst fast food & service that I have ever encountered in my 40 years! The Restaurant & restrooms was filthy (and didn't look they were cleaned in decades!), the burger king manager & staff was poorly dressed & very rude toward customers, my food was cold & the fries was very greasy and salty, so asked for unsalted fries, and the manager had an attitude problem- he actually yelled at me and talked about me behind my back! As my family & I walked out- a person warned me that this restaurant has been shut down many times for food poisoning! I'm never going back there ever again! And I'm warning others to avoid this horrible Burger King franchise!

on April 10, 2013 my mother went into a burger king to order my little brother a icee. so my mother placed her order as usual and notices the lady preparing the icee serves herself some icee, drinks some and pours the remaining icee back into the icee machine and she washes the cup and refills it to give it to my little brother and the whole time she didn't notice my mom and brother starring in shock at what she was doing.so my mother tells her flat out (you better give me a new cup and icee because I just saw what you did) the lady denied it and laughed. what the hell type of service is that. for one it is disgusting to know that burger king employees are doing this and second of all imagine the rest of the customers who order a icee. they would get the contaminated icee that she had drank from. burger king needs to something about this.

Very bad customer service, cold food, rude manager, make you pull forward, park and wait while in drive thru for "fast food"... Unsafe during winter months snow and ice all over parking lot... Have many past issues as well with this place... Avoid this place like the plague. Needs new management.

OK yesterday i got me some shakes and Wisconsin whopper no problem there went home did the survey got the code and than today i went up there today to get my whopper with purchase of fries and drink and had the exact money than she the manager(Rhonda Gattis) my 2nd complaint towards her rudeness so i couldn't even get my meal at all being a real jerk just raised the price even more i just might not comeback until new manager come in to replace..

So I goto work at 11am and clock out at 915pm ..very busy day and I was short staffed so I didn't have much time to even eat so I skipped my meals for the day..might I add I also manage a Italian restaurant and also the chef..i proceeded on my way home and seen burgerking so stopped to grab a sandwich since I was starving. I pull up to the drive thru an some girl said just a moment..then some guy gets on the intercom and tells me about some deal which then I responded with no thank you and just give me a minute if you don't mind to see the menu. He says ok an so when I was ready I simply said ok I'm ready to place my order he responds with "me too" I thought about it and just didn't say anything so I proceeded with a number 8 an dr.pepper an then wanted a whopper plain just cheese..he responds with well then just get a double cheeseburger then..so now his smart comments got to me because there's no need for this ..i said why are you being so smart with me he says I'm not what's your problem I said ok forget it I cancelled the order pulled around to him hanging out the window an he says I wasn't trying to be smart I'm like yes you were since I could hear laughter and he says then well I was just joking ..well once he admitted he was I just lost it..stated that I was trying to be proper an make it easier and you wanted to be a [protected]@f about it and give me a hard time..so I asked for the manager and turned out he was the manager so now I have an issue with the service and its the manager. Wow what ignorance on his part. So I say ok well I'm just going to call corporate an report you his reaction was hold on lets talk..i tried talking but he wanted to play a joke an entertain his co-workers..now this is the second time I had an issue with them about ordering.my sister last year got food poisoning from them and we decided to let it go since stuff happens an since we own a food business we became understanding and didn't want to give them problems..my little sister is a vegetarian now since she's afraid to eat meat since she got so sick and spent 2 days in the hospital. This is extremely horrible and I believe the location should be closed down due to lack of interest to service and hospitality with consumers. Another reason is that the staff is not qualified to handle the business due to my families issues with them over the year and other stories I can write but what's the point since its not going to make a difference since burger king makes millions of dollars internationally and my $15 wouldn't be detrimental to there bank. Hopefully everyone who recognizes the lack of supervision apon burgerkings stores by corporate.

I ordered two Whopper meals from the drive thru in Houston, Texas # 6686 on November 16, 2012. I arrived home and I took one bite of my hamburger and bit into something hard it was so hard that it chipped two of my bottom teeth. I then noticed tucked inside my burger was a nasty pencil with a string attached to it with something that looks like a band-aid on it as well it was about 2 inches. I was livid and horrified I immediately called Burger King and spoke with the manager and he was more concerned with my tone of voice rather than the foreign object that was in my food. I asked him how in the HELL did a pencil get inside of my burger. Let me tell you before you pose the question” the pencil was the pencil they use to mark on your burger wrapping or box to let you know what burger is which” So with that being said it was their pencil and SOMEONE put it in my burger. I then asked for corporate number, which he stated he did not have. Therefore, I asked for his supervisor’s number, I called him and explained the incident, and he was baffled as well, he assured me he would call me once he arrives at the store. Well, he called me back and stated they just fired the person that was responsible because he did on purpose and he was acting strange. What…… you HAVE TO BE KIDDING ME. This person could have done other things to my meal that I am unaware of. This information did not make me feel any better. I am completely GROSSED out. They offered another meal and a gift card. I think not!I believe I was told that so I could feel sympathy I don’t feel any .I was WRONGED AND CORPORATE HAS YET TO CONTACT ME !