Burger King
Reviews and Complaints

We had extremely slow service at Burger King #22473 Clifton Springs TP. The receipt was number 6490 with a store I.D.: 4NYBKG43. The cashier was pleasant and the order was taken care of in a reasonable amount of time. The quick service ended at the cash register. It appeared there wasn't any manager present at this time and that the food preparation staff wasn't properly trained. The fries were put into the oil after the sandwiches were already made and sitting around cooling down. One of the two people in the kitchen area was overly concerned about the female worker that loads the tray and delivers it to the customer. He seemed to think nit picking her actions was more important than taking care of business in the kitchen. Then we witnessed a worker from the neighboring restaurant ( he was wearing his uniform) walk through the kitchen and into the customer area to help himself to a fountain drink. One of my thoughts while watching this was this is a free for all. If this store was being managed by an effective manager I'm sure the employees would have behaved differently and the food would have actually been fast food.

Recently went to Burger King and purchased a burger there. I just wanted something to eat because I was extremely hungry. So I bought a burger and it had this strange taste. I thought it was a new sauce or something, but since I was super hungry I ate it. After that about two hours later I felt sick. My stomach was in pain. Burger King was the only place where I ate something that day. I had an important meeting that day and I had to leave in the middle of it because I felt terrible. Next day I went to Burger King restaurant and spoke with their manager. All I wanted was to tell them that there was something wrong with their food but they replied in a rudely manner. They said that my story was a complete lie and asked me to leave the place. Not only they sold me some spoiled food but they also treated me horribly!

Several times a year my family and I travel along the Ohio and Penn toll roads on our way to Maryland. It seems each time we always have to stop at a service center to eat. Unfortunately, we end up eating at the Burger King. On our most recent trip we stopped at the Tiffin River travel plaza store id 40hbkg16 for breakfast on July 25 9:20 am. Our order was missing many items, including sandwiches, drinks, and condiments. There was no regular coffee available and several staff members were dressed in street clothes with no hair coverings. Later the same day we had the misfortune of having to stop at Oakmont travel plaza at store id 4pbkg68 for lunch at 1:50 pm. At this location they were out of all salads, Sprite, and again were missing several pieces of out order. Having previous bad experience with these locations we never leave the site until we double check out orders. It is to bad that we spent over $100 on our trip at these locations and it is always a problem. Food is almost always poor quality and our orders are never right the first time. With the toll roads in place customers are really limited to dining options and hence we are stuck eating at these places.

on apr 22 2016 1:02 pm I order whopper and fries I got to my table and started to eat took bites and I notice rite away something was not right my sandwich taste like it had been siting out all day the meat and cheese was cold the onion straws that suppost to come with the sandwich were not on there and you were they had mash my whopper down while trying to wrap the sandwich up the reason I say this is because you could clearly see the in print of 4 fingers on top of the bun and they had no gloves on I went back up and spoke to the manager and show her the inprints of the 4 fingers on my bun she said I se that and they should not be preparing a sandwich like that I told her that she or somebody need to retrain that back line she just look at me I said to her that I work for burgerking 15yrs ago and we never made any sandwichs like that she did not offer me my money back but did ask me did I want another sandwich I told her no because I had to ge back to work this is not the first time I had a problem with this store iam done eating there any more and I also share this infor with my co workers and they also said that they hav had similar problems with them also and will never return to that store again..thank u

On 4/7/16 2:50 pm I went thru the drive thru to order 2 of the $4 specials. I ordered 2 different types of drinks (that were not marked) and did not receive one of the sandwiches. When I arrived at the window to pay, I ask the worker if he had marked the drinks (diet vs. non diet) and he replied "no". I said to him "really"? and with a very sarcastic tone he said "well...SORRY". This is my 3rd and last time at this store as these employees are very rude and uninviting to the public. When I went in prior to this occasion, the tables were very dirty and condiments were empty.
I usually try to be understanding because of a fast paced food chain trying to accommodate the public, but let's be real...everytime I pass this Burger King store the parking lot is not packed (as it should be). I have been a true fan on Burger King for a lot of years, but I will never return to this particular store.
With kind regards,
Jodi Webb
Paris, TN Resident
Order # 418

I saw an advertisement about new super delicious and huge hot dogs in Burger King and went there to try one. So I made my order and was extremely excited. When I received my hot dog is was a regular size dog and it was super small! When you go to their website you'll see some pictures with their new hot dogs and they claim they are huge, even bigger than the bun! Liars! I used to love Burger King, but these was obviously a scam!

I visit Burger King as a customer at the begining of January at 10:30 am and March 2, 2016 at 10:00 am. I witness the manager, a spanish lady; she was yelling at a lot of her employees like they are children. One lady was washing dishes in a fast speed, while other employees was placing 10 to 20 dirty dishes on the side of her to be washed. The female employee didn't yell back and was very respectful; however, the manager was all in her face yelling at her. This is very unprofessional and should not be seen by customers. I have worked at fastfood resturants, but I feel this is how all Burger Kings are and refuse to go back to another Burger King again. Not only the manager was disrespectful, but the speed of survice was very slow and my food was cold, caused me to throw my food away. I went across the street to McDonalds and my food was hot, fresh and very professional. I didn't request a refund for my purchase, because I was affraid the manager would yell at me for complainting about the horrible service.

today 2/27/2016...
it was a good day, but not today all throughout. I hate you now... I'm not use to ordering burger king but the three times I went to burger king was pretty bad but the worst was today. it tasted like pee and caca. I will never go there again. it's not my guess that they do clean there ... it's just ugly and I will never go there again ... I like it never ... now I'm poisoned and my stomach is in pain...
this is not the worst, it's the absolute worst. thanks for nothing... every time I went there was the worst but today was the absolute worst. leave me alone and I will leave you alone forever! bye forever burger king.
no more bye ...

Burger King on 80 road towards Iraq - on 3 occasions now I have purchased food and noticed they are charging an extra 50 fils. When I asked why, I was told sorry we dont have change. This time I paid with notes and coins a total of 2kd 250 fils. I then calculated my purchase which totaled 2kd 200 fils. I asked the cashier why he charged me more, again he told me sorry I dont have change. My response was that I had paid him with coins. I could see the shocked look on his face.
I explained this to the branch manager who apologised and said it wont happen again.
I am convinced this is a scam and possibly all the staff are involved. If they are taking 50fils from 50 customers a day adds up to 2kd 500fils a day. 70kd per month. Im sure they serve alot more than 50 customers a day.

I have been a big fan of Burger King for a long time. I was always satisfied with the food and service. But that was in the past. I'll never go to BK again and I'll explain why. First of all the service is very slow. Even if you want to order a small burger, you'll have to wait for ages. The dining area is very dirty and nasty. They only seem to clean up only when there is nothing else to do. Staff member look bored and tired. Well, I was there two days ago. I came to the counter and was ready to make an order. But staff members were busy talking with each other. When I finally made an order I had to wait almost twenty minutes for my food. I ordered some french fries with ketchup, but I got my fries without any sauce. They told that they don't have it anymore. At least they could give me any other sauce in a replacement. I took my food and saw a fly there! Do you believe that? I went back to the counter and said „I'm sorry, but there is a fly in my fries!”. She looked at me and simply took away the fly. I was really shocked. There was an insect there and she just took it away, she didn't even gave me a new portion! I could not stand that nonsense anymore, so I took my meal and threw it right into her face. Very poor and awful service. I'll never go there again.

Around 3:05pm on 10/5/15, my husband and I drove up to the drive in window at burger king here in florida. A voice on the speaker asked if we wanted to try one of their specials today, I quickly said "no" and started giving my order. When I was done, no one responded. I said " hello, anyone there?" several times with no response. So I drove up to first window and no one there. So I pulled up to 2nd window and no one there, but I could see one lady chatting and another putting together someone's order. I waited and waited for someone to come to window.. I then keep waving my hand to get someone to come. Finally a lady said can I help you. I told her my story about no one handling the drive thru calls. She yelled for cathy and she came in the area and they asked her if her headset was on. She fumble with it and came to window. I told her I was trying to place a order. Told me to either drive back around the building or back up. My husband told me to drive back around. I gave her my coupon for my order of 2 whoppers, small drink and fries. I asked if I could get a free upgrade on the small drink since they caused me inconvenience. She said she couldn't. I asked for her manager, and I asked the same to the manager. She said she couldn't... And they didn't cause me inconvenience and that I should have backed up instead of driving around. That didn't make sense since there were no other cars. I told the manager that I was going to make a complaint due to their lack of consumer satisfaction and the manager then handed me back my order coupon and told me to go somewhere else. To this response my husband and I were both flabbergasted. We have never been treated this way. We left your establishment and went down the street to mcdonald's to make our purchase where we were treated with respect and they at least got our order right with little or no delay.

Went to BK on Wednesday night around 10:30. First of all we sat at the window to order for about 8 minutes. We thought they was close. Finally some one came to the window and took our order. We paid for our food the girl was real nice. Asked us to pull to the parking lot they had to drop our fries. We sit there for about 10-15 minutes waiting on our food. Well this car pulled up behind us, the man get out and hands us our food. We didn't know him. But he told us that the girl asked him to hand us our food because they was getting ready to lock the doors. I didn't understand that and we was scare to eat the food. We did because we was Hungary and we both starting feeling mad.

There are incompetent employees working in the drive through area. The Burger King is located on 107th Ave and 72 St. in Miami, FL. On more than one instance, I have ordered breakfast, lunch and dinner for my parents who love eating at fast food places. Whenever I place an order, I try to make it simple enough that even a fifth grader would understand. Bottom line is that they always give me the wrong order. Today I ordered 6 hamburgers, No ketchup, extra pickles. When I got home, there were 6 cheeseburgers in the bag. Last time I ordered, they gave me several cheeseburgers with only mustard and no pickles when I specifically told them No ketchup, extra pickles. We reviewed the order on the screen and they still got it wrong. Incompetent people or they just don't understand the English language or simply they just need more training.

We recently visited Burger King in Hamburg, NY and felt that we were taken for at least $1 extra. That may not be much but done many times over to other customers, it adds up. Ordered small fries and charges $2.06 - no order amt given at time of purchase amd no recpt given - thought it was odd - was ordered through drive through at about 8:45 pm. Will not visit this location ever again, be warned to check prices on menu and question charges before leaving, I should have and no have learned my lesson.

My two friends and I was hungry so we stopped at burger king {there was no outside lights on).the clerk informed me that she could only take two orders per car Two of us put our orders together so we could have the "required " two orders.we girls are all in our sixties and wanted our senior citizen discount.The clerk told me we could only get one discount even though we had two orders. I want to know if that clerk was quoting company policies.