Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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cashier
i was going back to get some straws for my kids drinks i forgot to get the casher set me up to be insulted the black male he went on to say you need to lay off the donuts because he was saying i am to fat. all of your employees was Laughing in the back i heard it no one was around to stop him he went on to shouted it real loud so the custmers could hear him...
Read full review of Burger KingEmployees, owner / operator, poorly operated business.
11/22/2019 8:46 pm order # 77 drive through store # 17535. I placed my order at the drive through that really was not that busy. Had to wait for someone to take my order. I ordered my order to be freshly made like i've done numerous times. And when I got home (only one mile away) my whoppers were cold, poorly made lot of lettuce and mayo which was not asked...
Read full review of Burger Kingundercooked food hard fries that were cold
Me and my crew of six come in and ordered 6 double Whoppers with cheese the fries were cold the burgers were cold the manager would not do anything about it was very rude she pissed me off she have a smart mouth she told me everybody else is food was just fine that it was only ours I spent almost $60 with y'all cuz we ordered other stuff too could you...
Read full review of Burger Kinglawsuit
The Impossible Whopper is great and the vegans are wrong. You said when the plant based burger came out that the vegan version was cooked separately from the other burgers. Now the vegans are suing you. They do not know that food flavors are derived from plant and animal sources either. Maybe use this fact against them? The Impossible Whopper is great 👍 don't change a thing.
cleanliness of restaurant/service
Order No. 311 - November 19, 2019 We placed our order at 6:59 pm. Service was so slow we didn't get our food until 7:15 pm. The employees were obviously having communication problems. Both soda machines were out of ice and the drinks tasted awful. I told the cashier and she told one of the other employees but no one seemed to care (including the man who...
Read full review of Burger Kingimpossible whopper
Twice I was poisoned by the impossible whopper at the Washington Street location of the Naperville Burger King. Both times I had severe vomiting, diarrhea within two or three hours of eating the impossible whopper. First time I thought it was a fluke and so I tried it again a few weeks later and was horribly poisoned again and felt awful all day. This was a...
Read full review of Burger Kingprice
I read online that senior citizens get a 10 % reduction in price. The manager didn't know anything about it. Do we? It seems that if it was printed online it would be a valid offer. They said that it varied from one place to another. He also decided to change the cashier and count her drawer right in the middle of my order. He also told me to relax. as he...
Read full review of Burger Kinglunch on 11/14/19
With our grandson, at lunchtime, we went into the store & ordered 2 whoppers, a crispy taco, a frozen coke and a meal including chicken fingers, french fries and a drink, all to eat there. It took approximately 20 mins to get the order. And that only after I finally got the attention of the clearly frazzled employee. The whoppers were both cold, the chicken...
Read full review of Burger Kingrude employee
My son went into BK yesterday and ordered two cheesy tots and a large drink. After realizing he had only gotten one order of cheesy tots in his bag my 11 year old son went back to the counter to ask for his second order that he had already paid for. Only to be yelled at by Vicki Ingram, she told my son he never ordered two only one without even checking. My...
Read full review of Burger Kingorder 466 on 11/15/2019 at 6:44 pm
The first time going through the drive-through she forgot to give me my receipt. I get my food and I am missing stuff. Had to go back through when I explained it to them. She was very rude, and then handed me my receipt. We didn't even get the right food. We got someone food not are food . So I when in this time .She slammed it in the trash. The other food...
Read full review of Burger Kingcashier and employees
on Nov 15 i was waiting to order food the cashier i beleive kiki was her name its not on my receipt, she ignored me and the couple behind mem she was to busy talking to the boys that she let cut us to order and gave them their food beforw the other people waiting m i waited 10 mins to ordwr and 15 for food bwcause she was to buay flirting. i am not...
Read full review of Burger Kingcustomer service very poor
We were in your Burger King restaurant at the Jacksonville Florida airport today at 11.00 am when we walked in the young girl that worked there was on her cell phone we had to wait for her until she was done we wanted a milkshake and some food well I asked for a chocolate milk shake she said not chocolate so I said vanilla milkshake so she then said no milk shakes as no one turned it on she was very rude acting as we were bothering her there was no one there just us was very unprofessional acted as though she didn't care about a customer if she is the face of your company I'll tell you no wonder McDonald's is number one and I work in retail if I ever treated a customer like she did I would be fired maybe you don't care I don't know But most likely we won't go back to your company very disappointed
original chicken sandwich
I have been eating the Original Chicken sandwich for years. Today I was on my way home from the city and stopped to take a sandwich on the freeway in Wilsonville, OR headed for Woodburn, OR. I took one bite and the chicken and it was so hard it was not edible. Tried again at no avail. I couldn't take it back as I was on the freeway. Brought it home and...
Read full review of Burger Kingcomplaining about rude manager at drive thru
I order in drive through and I was trying to inform employees that I had a coupon but she cut me off and said pull around. I'm at window she tells me next time I have a coupon to let her know. So I told her I was trying to but you cut me off an said pull around front I told again she got loud with voice and got loud back with her she closed the drive...
Read full review of Burger Kingproduct and service
I went to the above listed burger king this afternoon and was sorely disappointed. I had a survey receipt for a free whopper with paid side (med onion ring) and drink (med Diet). I gave them my order and informed them of the survey receipt and proceeded to the window. I sat there for almost 5 min. male worker then informed me they couldn't do the free...
Read full review of Burger Kingfood reheated
This happened at the Burger King #12114 at about 11:45 a.m. I went in with a gift card. Ordered a crsipy chicken sandwich, with fries and a drink. Service was great, and they were not busy. I directly went to fill my drink knowing what I wanted. Not e ven 45 seconds later, my food was ready. Fries were great, and drink was great. How ever, my chicken...
Read full review of Burger Kingfood
Don't know why I'm wasting my time on this but enough is enough with this place. This is my 3rd time complaining without a reply. I ordered a rodeo burger cheese Jr n was charged 6. 19 for it. It only cost $1.39. They charged me for a large one. I asked to see the manager n was told I had to come back tomorrow the inside was closed. Why couldn't she come to...
Read full review of Burger Kingchicken garden salad
When I ordered my lunch today at Burger King corner of Telegraph and Victoria in Ventura, CA. I was told that my extra dressing cost more. No problem I said. My total was $6.99. She took my $ then told me we only have this salad so I will put chicken on the side. I didn't get to see it up close but noticed it looked awfully small so I said, "May I please have more lettuce". She said yes went to the back and came back and handed me the bag and I said thank you to her and she did not reply. Should have taken that as a sign. I parked my car and looked inside my bag and could not believe it was a side salad and a chicken breast on the side. I quickly went back and told her this is not what I ordered. This is not worth $6.99. She said yes the chicken breast is $5.00. I said well you lied to me. I asked for more lettuce and you did not give it to me. To which she just continued to repeat that the chicken was worth $5 by itself. I said please refund me my money which she did. I am very, very upset about this service. Please have someone follow up with the Manager and have someone from your office get back to me.
Thank you,
Debbie Turner [protected]@live.com
[protected]
not honoring app coupons!
They Do Not honor the APP coupons, they are Rude, they do not speak English well and the do not Respect the customer or the company they work for...Sad!! They Food is always warm and lukewarm on the fries and do not question them or they will get very mad and disrespect you even more! Really!? What has happened to BK! This transaction took place on 11/7/19...
Read full review of Burger Kinguse of kiosk and receiving wrong sandwich
Went to above store to purchase lunch. Went to kiosk to order and wasn't able to complete my order there since there was no option for deleting tomatoes or onions. There should be the availabilty to custom order your sandwich. This became a problem after going to the register to order since there was no customer service person there to take your order. After ordering my meal, I was given it in a take out bag instead of asking if I was eating in. This appeared to be done to have less work to do for clean up. The trash was over flowing in the seating area. Upon opening my bag, I found a double whopper with cheese with all the trimings after the slip showed no tomatoes or onion. I returned the sandwich and received a new one without any issue, but the cashier was arguing with the sandwich maker over the mistake. The cashier picked up the wrong sandwich the slip was correct and the package was marked correctly.
Burger King Reviews 0
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- Date and time of the incident.
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- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 22, 2024
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