Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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2553 military rd
went to BK the night before heading to work and i ordered a whopper meal. my order was incorrect and i contacted the manager and told her that my meal was incorrect and I asked for no onions because i'm allergic. the manager supposedly looked up the orders and said there was no whopper burger meal in her system. she was very unprofessional and rude. and told me she couldn't do anything about my incorrect meal. I'm very upset because i can't get my meal replaced.
make customer feel like they was being dishonest an feeling some type away about a a meal they have messed up on
receipt/price
Poorly printed receipt so I cant even submit a survey with bkexperience. Cant read the survey code or store number. I believe I was overcharged for a Whopper meal. No extras, no cheese. I was charged $9.23 when listed $6.59. What a rip off and I cant even submit a survey to get a free sandwich. It would helpful if your receipts were readable or your benchmarks cant be identifiable
commercial - i'm a damn fool
Your media team is getting desperate. What exactly is the point of having "I'm a damn fool" in the commercial? It's not the worst profanity but it's pointless and irritating when it pops up every commercial break. It isn't funny, or does it serve any purpose in the ad, meaning it's there for... nothing. No reason. Needless profanity in a fast food commercial of all things.
Again, it's such a small issue, but so, so annoying and says a lot about a company.
It's just kinda sad.
Sorry
That's as bad, as any discrimination remark I've heard!
Take it down!
poor customer service
I attempted to get some dinner from the Burger King in Sanford on Orlando Dr near WalMart and it wasn't at all a pleasant experience. The young lady Lus the manager basically rushed me through my order in drive thru (she said she didn't have my original order the pretzel bun) and once I arrived at the window and asked about her day she informed me that she was trying to get other work done!
I left! I left wondering is this how Burger King training workers? My mouth dropped when she said she's the manager... lol!
I really don't have much faith in you all system that something will be done about this because she was just too comfortable with doing it. I just had to make it known that she did it to me and for that I kept my $11.
Thank you Alicia Baker
drink, fries, crispy chicken sandwich, time waiting
i went through the drive through. once i got to the window i sat for about 7 minutes waiting for my food..ridiculous. i started eating my food and my sandwich wasn't too bad at first. I eat my sandwich half folded up when I eat my sandwich. I took it out of the wrapping, and there was a hair at the end of my sandwich. Makes me sick. after that I had a drink...
Read full review of Burger Kingcommercial
I'm very disappointed in the use of inappropriate words on a commercial. It's getting ridiculous that grown people don't have the sense enough to watch their language. I don't want to hear it and I don't want my children going around calling people "damn fools." Thankfully I've taught them better but for all the kids and adults out there who haven't been taught that that is inappropriate, would you please remove the vulgar language from your commercial. It's inexcusable.
service and product
Hi there. I for one love Burger King food and was so excited that they built a new one on Hwy 10 E in Stevens Point Wi. When my husband and I went there for the first time, the gal that waited on us and took out order was absolutely fithy!! Her hair was solid grease and her shirt was beyond dirty. she also handled our food and i didn't even want to eat it...
Read full review of Burger Kingfood
I understand burger king is known for its burgers and French fries and I get it that it was only a $1 but they need to take the tacos off their menu. The shell was very hard and I had to break it off to eat the softer parts where the meat was. The meat was overcooked. The sauce was pretty good. I'm not sure if it was this location alone but this was my first bad experience I ever had at burger king.
chicken nuggets
I ordered a kids meal and an order of 10 piece nuggets for my 5 year old. As soon as my son opened his nuggets he was saying "ewwww these are disgusting"."they smell" Once I took a look I couldn't believe these nuggets are hard as a rock and have burnt oil smell to them. And are dark in color. Although I understand. Maybe they were forgotten in the oil. But...
service/drive thru
Election day and went thru the drive thru for breakfast sandwhiches. Silly me for thinking breakfast was in the mornings and not everyone get's to eat before 10:30!!! I must be wrong cuz fast food places obviously have different times for breakfast lunch & dinners! So sad and then the drive thru help was rude as all get out! Probably because several other'...
Read full review of Burger Kingchicken nuggets, whopper with cheese
All of my chicken nuggets were falling apart and wet in the middle when i broke one apart a bug came out I was so discussed I couldn't even eat any food I had ordered today. I have had problems in the past with this burger king. Including messy burger's like they just trow things together, wrong order, missing food. This is a new burger king in steven...
service
I ordered tater tots and the asst manager waited on me at the drive through window. He failed to give me a napkin so I had to ask he was agitated so I said I shouldn't have to ask a manager for a napkin. He grunted at me. I'm not happy.. he trains his employees to suggest he take a few lessons himself..no one should order food and have to ask for napkins.. it was 11 4 2019 at 3:32 pm
Read full review of Burger Kingincorrect order /refund
11/03/2019, went to restaurant to get meal as we was driving back home to Orlando. Went inside hoping that order would be more correct than drive thru. Obviously that was far from the truth. Meal wrong. As we was traveling, to turn around was completely out of the question, we called the store seeking a refund. Was told by manager on duty he could not issue...
both service and product
On saturday, november 2, 2019, my daughter, my grandson, my daughter's girlfriend, and myself went thru the drive thru at burger king located in cecilia, ky. It's hard for me to talk due to having a trach, so my daughter's girlfriend went to place the order. She had ordered for two of us and the employee said, "is that all?" my daughter's girlfriend said, "no just a minute." the employee said, "what the [censored] did you say to me?" the girlfriend started saying, "now wait, all I said was no, i'm not done." then the manager got on and finished our order. Got the food, got home, which is five minutes away, and all of the food was and nasty. Now, something should be done to this girl that said that filth to us. An employee does not talk that way to anyone! She should be terminated and I will never eat at burger king again!
48060
Hi my name is Becky Campbell i had a medical emergency on October 31, 2019 and i had called Burger King and told my boss Jamie Bell that my Aunt was getting ready to go to the Hospital in Detroit and i asked if i could take that day off and he said no and i told them in advance about it he said that he needed me at work. When i applied for the job on July...
Read full review of Burger Kingservice continued long delays on food.
We have lived here in Galt, Ca for two years. It has been ridiculous this location has had the worst service ever. We order and it takes so long to get our food. Drive up long waiting and indoor same. Usually two or three individulas working. I asked the employee at the drive up window why it takes so long. She replied again that she is short staffed and...
Read full review of Burger Kingcondiments
I enjoy dipping my fries in the onion ring sauce. I am told that I have to pay for that sauce because I didn't order onion rings or chicken fingers. The receipt says "extra sauce". It is not "extra" as it is only one. What's the difference? If I enjoy it with fries and not onion rings. That "extra" is ridiculous and the answers I got when asked what the...
Read full review of Burger Kinguncooked food, poor customer service.
I went thur the drive thur between 4:30 or 5:00 pm on Sunday November 3... Employee who Anwser the drive thur took a little longer to anwser it ...the cashier from the window was really rude...i had 2 combos and chicken nuggetsgets... I ask her for a bag because ther was to many items on my bag and she say that i had to pay 25 ¢ which don't make no sense...
Read full review of Burger Kingfood and service
Ordered a crispy chicken with fries and a coke and a # 12 Bacon and cheese crispy chicken with no mayo. It took 15 min to get the order in drive thru. When I received the #12, the bacon was under down, the chicken breast was luke warm and there was mayonnaise on the bacon. The fries were also under done. Went in to get adress the issue with shift supervisor...
poor service
Hello there. I went to the Burger King in Sandy springs in Atlanta Ga, to get some food, and wasn't offer straws for my drinks and also not even napkins, Poot service and also food was cold after waiting 15 min. The place needs better management and training to all employee to assist customers better with there order. If they wouldn't mind to keep there...
Read full review of Burger KingBurger King Reviews 0
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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