Menu
For Business Write a review File a complaint
CB Fast Food Chains Burger King wrong people taking managers position
Burger King

Burger King review: wrong people taking managers position 370

C
Author of the review
2:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is reference to burger king store # 8119. I've been visiting this store for about 9 months now and never seen a male manager nor pl. I've also notice that an employee working there was once a manager at KFC. Not saying that the managers and Pl's that are there now are not doing there job, but its very rare to see male managers. Also noticed that a female at the same store probaly been working there around 1.5 months now have a black shirt, in which this guy i was speaking on has been there over 4.5 months. Yea you can say i see everything. Everytime im in the store which is everyday i see him bust his tail working, he's all over the place doing odd jobs making sure the store is clean. That's what type of people we need in management, not someone who has a lead to that position. I know it was a lead cause i overheard conversations as the employees were taking breaks in the store. I truly don't thnk this is the right choice. I see him motivated and yes qualified for the position but yet you make a FEMALE who's been there for a few weeks a pl. Please review this before i have to make a disrcimination complaint.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

370 comments
Add a comment
C
C
candy lawrence
Send a message
Jul 12, 2007 12:00 am EDT

My family left SC and entered NC when torrential storms went through this past Saturday. We took the first exit we came to in order to wait the rains out. Pulled into a Burger King just off I 95 in NC. The counter in between ordering and picking up had a leak. We told the girl and in a sarcastic tone "I know". When I got to the pick up counter, it was leaking. There were leaks throughout the dinning room. Below our seats was a section blocked off because of these leaks. The puddle was so large that when we were ready to leave, the water was at our feet. They let the water pile up. No containers /cups to catch the water. People could've been hurt if they slid. Everyone including the manager seemed to be having fun and just watched the rain come down. What was he doing? Nothing.

V
V
victoria cross
Send a message
Jul 20, 2007 12:00 am EDT

On 07-20-07 at 07:14 pm myself and my husband went to burger king store #12638 that is located on middle tennessee blvd in tennessee. Out bill came to 13.46, when we got home my mother found a piece of pencil shaving in her whopper jr. i contacted the store and talked to the assistant manager. He advised for me to bring the burger and shaving with me. I returned to the store and he was very helpful there was another manager there and she stated to him "look at the shaving there is not any food on it". She tried to make me and my mother out to be lairs. The manager i delt with donnie was very helpful. He refunded my money and apologized. That was the service i was expecting. The other managers name i did not get. She was rude and did not believe me. I think that she should be thought about service basics on how to deal with a customer.

A
A
Adele Olinde
Send a message
Oct 10, 2007 12:00 am EDT

Knowing that this Burger King (#09727) had extremely poor service, I willingly decided to give it one more try because of my grandchildren's request. After ordering and standing at the counter for approximately 15 minutes waiting for my order, I asked how much longer. The cooks had not started filling this order. I waited ten more minutes and the chicken fry orders were incomplete with a promise from the kitchen staff that the remainder of the fries would be coming. That did not happen. The noise and yelling behind the counter by the employees was unbearably loud. Drive in orders were completed much faster than dine in orders with no apologies or explanations. This Burger King in South Louisiana is one of the most disorganized and poorly run establishment I have ever been to.

What a shame!

K
K
Kathy Cornett
Send a message
Oct 10, 2007 3:54 pm EDT

I agree with everyone that post anything about Burger King. I live in Poinciana, Fl and every time I go there, I pray that it will be better but it's not. Employees and managers are eating as they are taking orders and filling them. When you ask them anything, they act like they don't understand you " truth be told they are all Spanish speaking", I just wish someone would tell them to get there act into shape because we american's want decent service without not knowing if they are talking about us or what they maybe doing to our food that they are about to serve us!

V
V
Victoria Jean
Send a message
Nov 06, 2007 12:00 am EST

This is my second time going to burger king. I usually eat McDonalds. Why? Because of the service. I never have problems ordering with them. My order is never wrong there. now I go to burger JUST BECAUSE its close to my work. I had a real confusing order... 4 onion rings and 4 cheeseburgers. WOW REALLY HARD. what did i get there cheeseburgers a chicken fry and 4 fries. Burgeer King needs to learn how to hire people that understand how to take an order. Really its not that hard. You need what basic english skills? Sorry but I will never eat there again.

K
K
Kevin Holizna
Send a message
Feb 09, 2008 12:00 am EST

On February 9 2017 at about 9:45pm I went through the drive through at the Burger King on Rt286 in Pittsburgh PA 15239. When the food was received I opened the bag to see two wet orange rags that were later found out to be the rags the company uses to clean the surfaces of the establishments. When I went in to confront the employees working about the situation they seemed to find the situation humorous and said it was a joke they play on people they know. The employees involved were Collin Bishop (the one who placed the rags in the bag) and the manager working went by the name of Donna. Both employees gave me a hard time about the contamination of my food but reluctantly gave me a refund after all was said and done. I find this to be very unprofessional and wish those employees the worst of luck in their future with employment and success in life in general.

J
J
Joyce
Send a message
Feb 11, 2008 12:00 am EST

I am on my lunch break... which I only have 30 minutes and I want Burger King. So the Burger King on Hwy 9 and 20 in Cumming GA just opened back up. I get there and wait and wait and wait and wait... No JOKE 20 mins just to order and I am 2 cars back from ordering. Not only that the woman in front of me had to give her order 3 times and ask for the lady to repeat her order back to her to make sure she got what she was ordering... I could hear the lady ordering asking for a CHOCOLATE shake and the lady response CHOCOLATE, vanilla, or strawberry? Anyways... I order and wait and wait and wait... 15 more mins go by and I finally get to the window... first off the lady didn't know what Id ordered. I tell her and give her my money and she hands me my food after diligently looking through all the bags... YES sticking her hands in everyone of them! And I ask her if her manager has a business card... she looks over at her manager and asks her and says NO!... First off... if you are a manager... shouldn't you ask why? Then I ask for a complaint card and the manager tells me to call th 1-800 number on the bag... no questions as to why... and no apology for the wait... [censored] SERVICE! Never will I ever eat at that Burger King and everyone I know WILL know of the service I received!

J
J
Jason Helton
Send a message
Mar 27, 2008 6:52 pm EDT

I understand that the world we live in people just don't care about anything. When I was young I worked at numorous fast food restaurants and took pride in everything that I did. My managers taught me to be kind and to be thankful for the customers because it was the customers that were paying for my paycheck. I live right down the street from a Burger King and I eat there at least 5 times a month. Four out of the five times I get food from there they always mess up my order.On March 27, 2017 I went to store # 3923 for the last time.I ordered a whopper combo meal and asked for onion rings instead of fries, simple order. I then paid for my food and told the lady at the drive thru window thank you and have a good night. She simple responded with the word "yup".When I got home I had fries instead of onion rings and my whopper was the worst whopper I had ever had in my life.How can one place fudge up your order 90% of the time over a years period of time, not to mention the rudeness and all the times I ordered a shake and they gave me the infamous response of " Oh, I'm sorry but our shake machine is down".Me being unemployed and taking my last dollar to get crappy service was a mistake. Crappy food & service=crappy employees=crappy management=lost business.
Don't offer me free crap because no one wants to eat crap!
I'm done with BK, I'll just cook my own dinners...

B
B
Brenda Henry
Send a message
Apr 06, 2008 6:05 pm EDT

I totally agree. I sat at the drive thru for at least 10 minutes. Drove around to the window and ask the employee at the window was the place where you placed your order working. She said that the employees who were suppose to come to work at 5 had not showed up and there was no one was working. This was at 5:30 and there were at least 4 employees behind the counter. There is a McDonald's across the parking lot and thats where I went. I watched other people being turned away also. Being told this was a first and I will not go back to that Burger King.

C
C
Christina McGugin
Send a message
Apr 07, 2008 5:23 pm EDT

I ordered a whopper value meal from this Burger King going through the drive through. The price on the sign said $4.49. However, when the cashier put the price on the screen it was now $4.59. When I pulled up to the window I asked about the price and she said "oh, everyone complains about that" and handed me my bag of food. As I looked in the bag, I noticed she didn't give me a receipt or any napkins and the fries were dumped underneath the sandwich.

J
J
joe
Send a message
Apr 07, 2008 5:58 pm EDT

Your a cheap ###!

T
T
Tigger
Send a message
Apr 19, 2008 11:13 am EDT

While sitting trying to eat my lunch, I saw an off-duty employee hand her baby over the counter to a fellow employee who was working the cash register. The girls on the server side of the counter passed the baby to one another, each one sniffing the baby's posterior, and making horrified faces at the intense ordor coming from the baby's diaper. It is hard to eat while seeing people smell baby poop. Also, I am pretty certain that it is not legal to have a baby on the side of the counter where food is being served. It is also very unsanitary to have a baby that has soiled itself in a food serving area. The women holding the baby were not wearing gloves, but did touch food after touching the soiled diaper. This Burger King has consistenly slow service, and the employees frequently behave without thinking, this case in point.

J
J
joe
Send a message
Apr 19, 2008 1:05 pm EDT

Don't eat there. Move up in life!

Valerie
Valerie
US
Send a message
May 25, 2008 7:59 am EDT

On Sunday, January 6, 2017, around 1 pm

we stopped at the Burger King on the corner of 17th and Alton Road, in Miami Beach, Fl. for 3 Junior Whoppers, dollar French fries and dollar ice.

The food was handed thru the window and the driver left in a hurry to with a appointment at Bal Harbor. There, when he needed change to pay the parking fee he realized he hadn't been given his change for a $20.00 bill at his stop at Burger King. I called the next day and explained the situation. The 'manager' who took the call was very pleasant and said, no problem, your $15.00 will be returned to you. Stop by and pick it up, I will leave it at my office.

Fast forward... eight, nine, ten managers later, different people, all the same message, will be left at the office and now it's MAY and there never has been a manager who knows can return the over-payment, it's always the same phrase, can you come back in xxx days? Someone will be here to help you.

What would I like? To have my MONEY RETURNED TO ME WITHOUT ANOTHER TRIP TO THE BURGER KING AT 17th and ALTON in MIAMI BEACH, FL.

M
M
Malgrave
Send a message
May 27, 2008 10:19 pm EDT

I gave the girl named Nicole at the drive thru window 14 dollars and my debit card to pay the balance left over. She gives me 2.50 in change and didn't hand me my card until after I drove in to get it. She claimed she was on her way to give it to me in front of her manager, but I had seen her still by the drive thru window when I went in to get my card. She had the manager give it to me. I didn't think nothing of the situation until I found out that she, Nicole, and charged the full amount on my debit card and kept my 12 dollars and 50 cents.

I was frantic and went to the authorities, didn't get any help, only advice to change my card because within that amount of time that she had my card she could have taken down the name and numbers on it as well. The officer there also said that this particular restaurant has been known for internal issues. So i went to the bank and changed my card. Then I went to the main manager that same day. I told the manager the situation and had my receipts handy. I even asked if there was an over amount in the till and if she could take a look at the security tape for that day and time.

She of course claimed she didn't understand why I would give Nicole cash when the meal was paid with the debit in full. She also said that Nicole should have given me my debit card receipt of purchase and gave me a copy. But to no avail, I ended up walking out of there with nothing.

M
M
Maria
Send a message
Jun 14, 2008 6:08 pm EDT

The drive through took 20 min to recieve a $3.00 normal order. The staff was talking really loud and joking around. While waiting at the window a cashier held a broom stick out the window to cut off the timer. The timer aparently showed how long a car sat at the window. She cut it off and did not even greet me at the window. I was very dissapointed at the servise I recieved and will not return. I live near by and with my fast lifestyle I always eat out. I have never thought about filing a complaint until I went to this Burger King on 06/13/08 . The service there has never been great but this was the worst of all.

J
J
JSmit
US
Send a message
Jul 02, 2008 11:14 am EDT

I was at the Burger King drive thru today. Italian Chicken sandwich combo was priced $5.29 and I took the large size for an additional $.40 When I heard the total of $6.79 it didn't sound quite right. Of course looking at the receipt they intentionally make it difficult as they don't price the order as on the menu but rather break the sandwich separate and the large drink separate and the large fry separate. I called the number on the receipt and asked what the #10 combo meal was priced on the drive-thru sign. She didn't understand English too good, but put me on hold and came back with $5.89. I asked again if she was sure that's what the drive thru menu has listed. Again she didn;t understand, but eventually assured me it was the price on the menu. I turned around and drove thru it agian, and it was there plain as day $5.29. Looks like we are being scammed. I don't care about the $.80, but the principle upsets me.

Valerie
Valerie
US
Send a message
Jul 29, 2008 2:39 am EDT

Rude employees. Extremely, extremely slow service. On numerous occasions I have waited several minutes at the intercom just to get a response...at roughly 1pm. I have waited 10+ minutes (common) for my order with one car ahead of me, and observed only a handful of customers inside. Recently I was handed my order at the drive thru from who I believe was the manager only to have the door slammed shut before I could even attempt to ask for condiments. I have been to many, many Burger King locations, and this is by far THE worst.

C
C
Complainer101
Send a message
Jul 31, 2008 7:30 pm EDT

The chicken fries meal on the front board is displayed at the price $4.99. When you drive to the ordering area it is displayed as $4.49. Either this is false advertisement. Or this is meant to confuse the company's buyers. When ordered they not only charge you for the higher price but they also charge the drink SEPARATELY. Now as far as I remember a meal entailed a drink, fries, and the actual food. By charging drinks separately they are also showing false advertisement.

A
A
Amanda Evans
Send a message
Aug 06, 2008 3:00 pm EDT

Me and my husband were on a return journey back to Germany and as always we go to Burger King at the Ferry port whilst waiting to board our Ferry. As always the service was slow, the staff always seem more interested in chatting amongst themselves than in the customers, so after waiting 15/20mins to be served i placed my order, 1 Spicy Bean Burger meal and a Dark Burger meal, to be asked if i was a vegetarian, my reply was yes, i was then asked if i as a strict vegetarian, yet again i replied yes, to be informed that the spicy bean burgers were cooked in the same oil as the Chicken products in a very non sympathetic way, and quite rudely.

As far as i am aware being a qualified chef meat and vegetable dishes such as these are not meant to be cooked together, due to false advertising. I am hoping to get a reply from Burger king on this matter as i will persist with my complaint until i do.

Valerie
Valerie
US
Send a message
Aug 14, 2008 8:35 am EDT

I usually eat here very often because of how close it is to my house. Today, I got a bunch of food and included in the order was a 12 piece cheesy Tot. When I got home, I was eating my sandwich and fries, and cracked open my 12 piece cheesy tot. I ate 3 of them and was working on my sandwich when I seen a bug come crawling out from under a cheesy tot. I took a 2nd look in confusion, and it was a tiny little roach. I killed it and threw all of the food away. My girlfriend and I will never eat there again, nor will I suggest anyone else to.

B
B
Bocephus
Send a message
Aug 14, 2008 4:15 pm EDT

A very RUDE experience I had at Burger King Drive thru in Moon Township, PA. the woman taking the order was very, very rude...and when I drove around to pickup my order, everyone was laughing, and the person(Jessica) that took my order, had her back turned on me..obviously she was having a wonderful time with the other employees laughing and looking at her, I then got her name, took my order and left...I told her I was not happy with her rudeness and I would do a followup, when I got home I called the Burger king and requested to talk to the Manager, the person who answered hung up, I re-dialed and the same person came on, I said Jessica I want to speak to your manager, she stated she was THE MANAGER...I said ok I'll put my complaint to BK online.

L
L
Laura J. Beck
Send a message
Aug 15, 2008 3:01 pm EDT

Stopped at Burger King Easton Ave. Somerset New Jersey-Drive Through. Ordered mac and cheese, burger, drinks and the fries that were not in my previous order. No utensil in bag for mac&cheese. Long car line so I parked parallel to window and asked if she would send someone with a fork and I would meet them half way because I did not want to leave my daughter in the car. She wanted me to come up to the window between all the cars. I asked her again to please send someone. She laughed at me and had some of the other employees laughing at me. I was so angry and so upset that I fell in the parking lot returning to my car. Scraped knee, elbow and hand. Never to return to BK and will let others know about the rude treatment I received.

A
A
allan williams
Send a message
Aug 27, 2008 2:57 am EDT

I have been selling my old cars on ebay for a couple of years now until i sold one to one of your employees who's user address is the outlet at butlins in minehead. He has not paid me for the car nor does it look like he will. I am shocked that this employee is allowed to use your premises as a registered user address. I have been told by my legal advisors that if this has been condoned by the management at that branch then i have the option to issue court papers against burger king to recover my losses.

L
L
Laurie
Send a message
Aug 30, 2008 2:31 pm EDT

Agree TOTALLY. I think Burger King ranks up there with WalMart as total crap. I even noticed Wal-Mart lately is trying to get nicer but BK is the WORST. Everything you said is true and happens to us all the time. Nothing better than saying "thank you" to the person in the window and getting an attitude because you made them work. The food is rarely good and the last time I ate there we got sick because the mayo was all hot and old. They must have nuked the burger. It was horrible. I couldn't even eat it. My kids are the only reason I went for as long as I did but even they don't like it anymore. And filthy! Also, they advertise toys in the kids meals but the last 75 trillion times I have gone they have been old toys. Haven't seen a new promo toy in a year. Are they advertising them to get you in and not sending them or are all the employees selling them on Ebay? Who's to say. McD's is bad too with this but at least once in a while you get a new toy and even a hot fry. NEVER at BK. It seems they don't give two hoots on who they hire. I am sure eventually this business practice will put them out of business.

G
G
gayle
Send a message
Sep 11, 2008 7:49 pm EDT

Today, Sept. ll, I stopped at your sandy plains store and being in a hurry, went through drive-through. Big mistake! I decided to try the steakhouse burger, angus sounded good. I ordered it without the fried onion, with lettuce, tomato, pickle, fresh onion, mustard, cheese. It was over-cooked, absolutely burned (black) on one side, was tasteless! I can honestly say without a shadow of a doubt, it was the worst burger I have ever eaten. And the part that was not burned had NO taste at all! What a disappointment! The sad part is that I rarely eat burgers anyway, and to be in a rush, go through drive-through, only to have that horrible a meal. A wasted $6.14!

P
P
Pagan_Pixie
Send a message
Sep 12, 2008 6:31 pm EDT

The new Burger King radio commercials are disgusting. Using the slang term of "that time of month" when referring to eating at Burger King is just gross -- I will NEVER eat there again.

J
J
Joe Blow
Send a message
Sep 14, 2008 10:27 am EDT

That commercial was f*cking hilarious! It must be Pagan_Pixie's "time of the month."

A
A
Abc
Nashua, US
Send a message
Sep 18, 2008 12:08 am EDT

I found a roach today in my food. It was a part of the leg of a roach. The middle of the leg was inside the bread. It was disgusting. I will never eat there again.

D
D
Don Spradlin
Send a message
Sep 25, 2008 6:50 pm EDT

A 30 minute wait, after order taken. after 15 minutes was told to pull car forward that the fish sandwich would take longer. I pulled forward waited 15 more minutes, then went in side. Employees busy talking to each other, ignoring customers. After getting their attention that I was waiting for my order, was told fish had just come up, checked order was short one whopper, jr. smart attitude when I advised them of the shortage. When to car to eat and fish sandwich, whopper, jr and fries were all cold. Several other customers in the drive thru line got so frustrated they went next door to Wendys. This is not what we expect from Burger King. This happened at 6:30 pm on Sept. 25th, 2017. At store #2745.

C
C
chris
Send a message
Oct 03, 2008 1:13 pm EDT

So much for "having it your way"...

My morning breakfast usually consists of a bagel, or toast, maybe an egg. Generally a light meal but typically wahed down with the biggest d**n diet Coke (or Pepsi) I can find. In reality, the diet soda IS my breakfast. So when I walk in a restaurant and ask for a "Large" of anything, I generally refer to the biggest of whatever is available. When referencing my morning soda, they can wheel around the mop bucket and fill that thing up for all I care. It might get me through to lumch. Just give me the large.

So when I pull into a Burger King while traveling and order a biscuit and large diet Coke, the first thing they do is hand me a medium. When I clarify what I am really looking for is that bigger cup next to it they reply that "it isn't available during breakfast hours"...

Excuse me? It isn't like the switch from breakfast to lunch where you really are cooking different items. It's a cup. Dump some ice in it, fill it up, hand it to me and charge me accordingly. This isn't an isolated event. Every time I have gone into a BK for breakfast they advise the large isn't avaiable during breakfast hours.

Hey BK. If I want the large, sell me the large. Don't tell me it isn't available or make me argue for it. Sheesh!

Valerie
Valerie
US
Send a message
Oct 13, 2008 12:29 pm EDT

To whom it will concern,

I have just finished living through a terrifying experience at the Burger King on Canal St. in New Orleans, Louisiana, (mid- city), 2727 Canal Street, 70119. I made Audiotape and I videotaped the entire experience. If you fail to respond in a timely manner to this letter, I will post the video on http://www.pickensplan.com, in a forum that discusses your green technology solutions and recaps this event, along with the audio and videotape.

I will also post the video to youtube.com with an expertly written and search engine optimized copy to rank highly in google. I won�t have to ask anybody for any favors, I am expert at creating high google rankings and I am extremely angry at the situation I just went through. I believe your policies and procedures at Burger King are endangering the good citizens of New Orleans.

I am a very active Ambassador for T. Boone Pickens and the Pickens Plan, our army will not take kindly to how I was treated at the Burger King you are responsible for and with which you are associated. Boone Pickens has a deal with google.com and I will use that association to create extremely high-ranking articles and blogs, (internet media), returned at the top of the google rankings for the primary search terms your marketing teams use to promote Burger King in New Orleans. I will post on complaints.com and hundreds of other high-ranking blogs and websites that affect your google rankings.

I will turn your own search marketing terms into a lesson in google judo. Google is an ally of mine also; we converse regularly. A lot of vegetarians and health concerened individuals are working for google, great leverage for me. If you don�t understand what I�m talking about, then you�d better find somebody who does or you will be taking a risk that is in violation of your fiduciary duty to your corporation.

========== THE EVENT ============

I began by ordering a free whopper with an LSU calendar card promotional device when I ordered the value meal offering a free whopper with the card. I was in the service drive through lane.

My order was taken and I requested the fixings on the side. I had only brought $5 as I have just returned to New Orleans after evacuating hurricane Gustav, and then Lake Charles for Ike and I am budgeting my money. The order totaled $5.59 and the clerk told me not to worry about the .59cents.

I felt wonderful and loved by Burger King; she was very, very Christian about the entire experience. I was embarrassed that I had not brought enough money, thinking incorrectly that the deal was a buy one whopper get one whopper free. She was very courteous and considerate.

I got a large fry with my value meal out of the kindness of her and the other worker�s hearts; they could easily see all my belongings piled into my car.

While my order was being prepared a man stopped his car, blocking the safe egress, (the exit) from your Burger King to-go service lane and property. He got out of his car and started to talk on his cell phone. I immediately became suspicious. In New Orleans, when you block the egress from a property that is busy with cars constantly exiting, you must be suspicious otherwise you are just being very, very naive.

I was blocked from exiting your property and underwent a tremendous amount of stress. In Iraq, I would have followed and executed the training you are certainly familiar with hearing about on the news.

Without driving up onto the very high curb and risking damage to myself and the underside of my automobile, I could not exit your property. I pondered the possibility that driving up onto the high curb might rip open my gas tank and ignite, thus injuring myself, the man blocking my exit, and any innocents walking by your Burger King property. Caution got the better of me and training stepped in, I took the risk of striking this completely irrational individual�s automobile, (he responded only with increasing belligerence to my demands to cease and desist his criminal activity of blocking a property egress in New Orleans).

You really should forward this to an Attorney who is not out to lunch. I am so angry right now I could shatter my own teeth.

Some of your customers have taken other people�s lives, in the service of this great nation in the armed forces. When they find themselves blocked both front and back, (like in Iraq before the sooiside truck that is blocking you from the back dets), some of these soldiers who fought for your freedoms get extremely worried and move into their training to protect themselves and others from potential car-jacking or robbery.

Do you make it a regular policy to instruct your customers to block the egress from your Burger King property? If so, you are in conspiratoral felony violation of the law with respect to Federal Disater area law, and New Orleans laws.

COMMON SENSE:

Blocking a car into a food service lane is a preferred technique of car-jackers and robbers. In New Orleans during a high time of stress after these storms, blocking a vehicle into the service lane at the directions of your management is tantamount to criminal activity, is inciting and indeed, according to New Orleans traffic ordinances it is a CRIME to block or to cause the blocking of the egress of any building or property for EXACTLY the reasons I have stated.

After continuing and escalating argument with this individual, I felt endangered because of his criminal conduct, (knowingly and purposefully blocking egress from a highly trafficked exit from private property). This is a very real crime, and that man choose to engage in criminal activity because somebody working at the Burger King told him to stay there and wait for his food. That is collusion on the part of your employees in criminal activity, it couldn�t be clearer. You are setting up your low level employees. Take responsibility for your property and the safety of your customers. Be a good American, or don�t be one at all.

If I post this video and audio on youtube.com it is going to look, very, very bad, and Ray Nagin will get the first link in email and he will affect you with his political power, I will make sure of this in google.

Your reputation online will be damaged badly by this audio and videotape and I am extremely angry.

The blocking egress law does not exist to ameliorate irate homeowners; it is to protect people from car-jackings and robberies that are staged by blocking a vehicle. If you do not understand our laws and continue to break these laws, then you will not be allowed to do business in New Orleans. I am watching this Burger King as it is near my home. If anyone is injured or any person�s property is damaged on your Burger King property then I will make it a point of providing the video of what happened to me to that party. Often in a civil trial for damages, managerial and director level incompetence is cited to prove another incidence of incompetence.

I have researched the criminal records online of the property that this Burger King is on. This Burger King has been known for murders and assaults and the Rally�s around the corner has had 3 cold-blooded murders on its property in the last seven years.

Ask yourself now; what would you do if I blocked you, your children, and your wife into a Burger King drive through lane. What would you do? Would you sit there and be worried, perhaps terrified as the transients walked past your car and sneered at you?

Or would you act to protect yourself and your family from very real, potential harm?

I suggest you let somebody from New Orleans read my letter, because if at this point you do not understand what I am talking about, then you should not have a family because you will not be able to protect them.

When a car is blocked into a Burger King service lane at the orders of management, and a car-jacking or robbery occurs, you will be responsible for any injuries that occur as a result of any attempt by the victims to defend themselves or to escape that restraining behavior. I believe I could make a case for temporary kidnapping, and smear you so badly on google, that your Burger Kings would never recover. I would write software to automate the updating of the blogs and social network sites that I would use to attack you online. I feel attacked by your Burger King and I am going to fight back. Men have fought for your freedoms in Desert Storm, Afghanistan, and Iraq. The least you can do is fight for the freedoms and safety of your customers. Earn your pay troop.

Semper Fi.

I called out to this individual who was blocking the egress of your Burger King property and told him he was in violation of New Orleans law for blocking my exit from your property that he was making me extremely nervous and in blocking my egress from your property he was in VIOLATION OF MY CONSTITUTIONAL RIGHTS. I could not move backwards without endangering any vehicles coming around the corner of the service lane, to do so would put me in grievous legal jeopardy and might seriously injure myself and other innocent people if I hit them in reverse. But I know you, the reader of this letter are more than intelligent enough to understand this. You would not have been given this letter to read unless those that delivered it to you had confidence in you. I have confidence in you also, you should have confidence in my abilities also.

As to your corporate allegiances compared to your genuine concern for the safety of the citizens of the United States of America, I call you into question.

Please review your audio and videotape of this incident; I may subpoena this audio and videotape if required, when I choose to file a lawsuit against your corporation. I have 2 years to decide if I want to file a lawsuit. If you do not know the law in New Orleans, then educate yourself or choose legal peril.

I would argue in court that you were aware of the dangers of blocking your customers into the service lane in the M-U-R-D+E&R CAPITAL of the United States of America, and that you were aware of the level of violent crime in that area. You would lose this civil suit. I would sue you for Ten Million Dollars and I would win. Every single document would attach as addendum to the audio and videotape that I took of the incident as well as the audio and videotape your cameras received. If you attempt to destroy that evidence, which is now evidentiary in my civil claim against you, that would be Rico and Racketeering conspiracy to destroy electronic evidence which is also a FELONY violation of the USA Patriot Act. Are you with U.S. or against U.S.?

Will you make your policies and procedures at your Burger King safe for your customers, or will you continue to guide them into dangerous and illegal activities?

You can hide behind your lawyers, or you can serve the people of the United States of America. A lawyer will not protect you from reputation damage, (well deserved), from the release of my audio and videotape. I welcome any efforts by your legal team to stop me from publishing the truth.

It is legal to release this audio and video as it represents a danger to the public. It is quite possible that my retaining the video may be a violation of the law, in that I filmed a person and a corporation colluding together to violate New Orleans traffic laws.

New Orleans is currently a FEDERAL DISASTER AREA, and all laws, all FEMA laws, (which I can be very creative with), come into play here. You do not want to spend the resources opposing me, and I am very disappointed and frightened of you at this time.

Any person or corporation who could countenance this type of behaviour in a Federally Declared Disaster area, a high crime area, the CAPITAL of CRIME is a danger to all of U.S..

Your policies and procedures put me into a very dangerous and very frightening position. How many others have suffered at your expense?

Furthermore, if the girl who served me is affected in any way by this negatively I will release the video and audiotape. You are very lucky I have my Post Traumatic Stress Disorder under control. If you were one of the guys I visit at the VA, you might not have been so lucky.

I will send copies of my audio and videotape to your competitiors.

Who is the incompetent director who instructed your employees to tell customers to wait at the end of the service lane � blocking the egress from your property � while they prepared their orders?

You will discipline this person and you will make certain that the driver of the vehicle blocking my egress receives an apology from the manager and director of that Burger King. I have his license plate and have him on video; I have already sent him an email of my intentions. You put BOTH of us into a dangerous and frightening experience, and he may very well decide to come into my civil claim, that is my intention.

Now � you OWE me big time for bringing this to your attention at this level of analysis.

What are you going to do to repay me for the terror I went through as I thought I might be car-jacked or robbed because I was blocked into your egress? Remember, your management instructing your crew to tell people to wait at the egress, (blocking the egress), is CONSPIRACY to violate New Orleans Traffic laws, which is a felony crime.

I�ll see you on Pickens Plan and I�ll see you on google.com, get it in gear troop.

Perhaps it would be appropriate for me to start a blog on http://www.pickensplan.com/profile/neworleansburgerking and discuss your green technology solutions and how they might affect the effort in this nation to break the stranglehold of foreign oil on this nation.

You would want to participate in that discussion and comment on my audio and videotape.

Consider yourself blocked into my egress. How do you feel?

Valerie
Valerie
US
Send a message
Oct 22, 2008 11:27 am EDT

I went today to the Burger King on Montfort Dr, Dallas, Tx, and ordered a Whopper and a cup of water without ice. I responded no to the many suggestions of the salesperson trying to sell me products I did not ask for, like french fries. I was charged $2.99 for the Whopper and $.25 for the cup of water.

I called around the area and the Whopper is selling for $2.59 in other Burger King stores and there is no charge for a cup of water (I have never been charged for a cup of water in a fast food restaurant in Dallas before).

I understand that stores are privately owned and there may be some differences in prices, but charging for a cup is not acceptable. This particular store is a consumer ripoff.

D
D
Dustin
Send a message
Oct 28, 2008 7:39 am EDT

Store #2356
I spent a total of 25 minutes waiting to receive my food at my local burger king last night. After this wait the staff was very rude and did not seem bothered about making other customers wait this long. There was a line around the entire building(drive thru) and not more than two or three patrons in the interior dining area. I was forced to wait all this time and deal with rude employees just to top it all off by receiving cold fries and burgers. The wait would not have been as bad if the food would have been freshly prepared. Also when I mentioned it to the staff they seemed like they could careless. When I tried to contact burger king directly they just give me the local number and ask to call to speak with a manager. I'm done speaking with them and I'm done with their chain all together. I will be going to Wendys or McDonalds from now on as they seem to be more concerned about their customers and their satisfaction.

Z
Z
ZerokiWolf
Send a message
Oct 29, 2008 11:30 pm EDT

I actually work at a Burger King, and let me tell you something.

The fact that you people would rather come and complain rather than find a good solution to your problems tells me that you are like the rest of the ###s in the world who are afraid to actually cook something in their own home (OMG.)

The Burger King I work at is considered best in the region, we have a manager who best in her entire division, and the lowest prices in the city. You ###s, both of you must live in the goddamned ghettos.

Z
Z
ZerokiWolf
Send a message
Oct 29, 2008 11:36 pm EDT

By sticking her hand in the bags (which you obviously find very offensive) the woman was probably checking the order to see which one was yours, [censored].

E
E
Ellis McArthur
Send a message
Nov 11, 2008 12:16 pm EST

I wanted to order 2 original chicken sandwiches, it took the cashier about 5 mins to come and take my order, there was no one in line, however the drive thru was backed up roughly 6 to 8 cars, she appeared to have an attitude, did not say thank you, nobody in there was moving with any urgency. in the meantime about 6 more people come in, same process, no since of urgency, and to top it all off the gentleman that comes in after me gets his order before I do. This is very very poor customer service, I think that manager should be reprimanded, this was ridiculous

K
K
Kay Pack
Send a message
Nov 16, 2008 8:16 pm EST

I usually don't complain about what I get surved, but this agrivated me. I went through the drive -threw at Burger King in Van Wert, Oh. for breakfast. I ordered a bacon, egg, and cheese biscuit. Driving down the road I discovered I had a biscuit with about a half a strip of bacon without the egg and cheese. The biscuit was cooked too long and was hard as a brick and dry. I bought the meal which cost $3. 71. What I got sure wasn't worth what I paid.

L
L
larry bates
Send a message
Nov 20, 2008 3:36 pm EST

i receved 3 junior whoppers that tasted like vicks vapor rub...i am not after a refund but i will say that burger king used to be one of my favorite places to eat..i will never eat there again and i will discourage everybody to not eat there ...obviuusly someone was sick while preparing the food and passed the vapor rub hamburgers down to me ..i will never eat there again...and i will tell everyone not to eat there ..eating there made me sick., ..i am angry...

L
L
larry bates
Send a message
Nov 20, 2008 3:41 pm EST

someone was sick while preparing my order..i received 3 junior whoppers that tasted like vicks vapor rub..i am angry my favorite place for fast food made me sick...i am angry and i will tell all my friends not to eat there unless they want to get sick i do not want a refund but i will never eat at burger king again...

More Burger King reviews & complaints

Burger King - discontinued item 367
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - payroll revision 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - application/questionaire 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all Burger King contacts