Burger King
Reviews and Complaints

I don't like to complain however this Burger King in Texarkana, TX on hwy 59 deserves a complaint. Today me and my wife ordered lunch today our sandwiches just seemed like they had been thru an assembly line mayo and vegetables were put on the wrong side of the bread our fries were half full you spend 17$ you expect better than that, I'm very disappointed! I haven't called the store because I don't want to be responsible for getting a kid fired.

I was told to wait on the side of the building for my order to be made "fresh". When my order was finally brought to me I notified her that I still had not received my drink. She went inside and never came back. This is not the first incident the last time I came I waited on the side of the building again and they never brought me my order so I went inside only to be told that the burner was down. I should have been told than to begin with instead of waisting my time waiting 15 minuets for nothing.

I had ordered a Bacon Swiss SOURDOUGH King and I did not get what I asked for . I looked In my bag and it was not the sandwich I ordered. It was a Sourdough King Sandwhich with a spicy sauce. I chose the Bacon Swiss SOURDOUGH King for the double meat and Swiss cheese and I got a 1 patty sandwich, yellow cheese and a spicy sauce that was spread on the bread. I don't lile spicy so I couldn't even eat it. I order a Large Fries as well and got 1 small fries and half full medium fries. I'm very disappointed in this location.

I love eating at burger king but the past 4 times i've been there I have found a hair in my food each time I will not be eating there anymore or at any burger king. How is it that everytime I go there is always a hair in my food I payed to eat it not to
Be disgusted and throw it away. That was my last time eating at any burger king I understand finding a hair atleast one time but finding one 4 times in a row is just disgusting thank you burger king for selling me hairy food.

Went to the Burger King on Eastern BLVD in Fayetteville NC, just to get a frozen lemonade as they were advertising on there window to be told they didn't have them. I ask the cashier why and he just shrugged his shoulders, so I ask if the machine was torn up and he shook his head yes. Cancelled the rest of my order and left. Lost two orders today! Why advertise if you're not going to have it!?

I feel so wronged and disapointed. Ive been waiting and begging to go to burger king for two weeks just to get crappy service. Me and my family went to burger king for breakfest around 10:19 we had three of the 2 creasants, hashbrowns and a drink for 4 dollars. We ordered 2 egg, cheese, baccon 2 egg cheese and sausage and 2 egg and cheese with sausage on the side since im a vegetarian. We had to pull around to the side. And waited a few minutes which i dont get since they wernt busy. They gave us 1 bacon egg and cheese and the rest sausage and 2 didnt have cheese on it so we turned around and we get there no more than 5 minutes after breakfest ended. I went in to correct the error and explained the situation to the mánager and she said she can only give us a refund i wanted to refused because ive been waiting forever to come but said yes i understand ill just come towmarrow and try again ive always been a loyal customer coming when i her extra money. She gave me 7 dollars with the receipe right in from of her that says i payed 15.02. Saying thats for the creasants im like what exuse me and she refused to give me the rest of my money and claimed that i didnt say i want my order like that its on the recipe and you didnt take my order i passed her the hashbrowns and she still put a fuss giving me 11 dollars 11 like yall are so wrong it isnt even our fault like its yours and she says give me your drinks my drinks so go to the car get them and give it to her and she slides them all in a bin like i had my taste buds put there do you know how disharting that was i walked out of there with 2 five dollar bills 4 ones three quators one dime one nikel and 12 pennies dissapointed mad and regret that i didnt get that ladys name you should never treat a customer like that. I didnt get out ir there till a little after eleven. By the way to the burger king in aberdeen north carolina.

Dry buns, double cheeseburger was awful. Worst chicken sandwich I have ever had. Tasted like it had been sitting in the warmer for hours. Room mate got the 2 for 1 whopper. That was awful too. Amber was a very nice server, but it took 15 minutes for our food. Would not recommend this Burger King to anyone ever. I demand that our money is refunded and more

I ordered an ice cream sundae and a milkshake. The employee making the sundae got chocolate on her fingers and licked them. I notified an second employee who was by the drive through window where I was waiting and she went over to the other employee handling the ice cream and said something. The "finger licker" said loudly "Yeah, but I didn't touch her food or nothing." She wiped her hands on what looked to be a cleaning rag, didn't wash them and after a couple minutes came over and handed me my 2 items and said "here's your Ice cream, all new and clean" in a snide voice. I decided to just take the items and go at that point. her back was to me when she made the new ice cream so I don't know if she actually even made a new one. When I pulled up to the drive thru she was picking something up off of the floor, a food item that had dropped, sweeping it up. I have worked in the food industry and I know that hand washing is essential especially when switching jobs: clean-up, money-handling, food-prep. Gloves are helpful for those in the position of multitasking. Never ever is it ok to put your hands in your mouth. My son is chronically ill and autistic. He has many appointments and we usually end up carrying him out of the hospital screaming, even for check-ups. He's 7 and just had enough doctors for his little lifetime. That particular day, We had just returned from Yale Children's Hospital in New Haven where he met a new surgeon as he is having a double procedure in less than 2 weeks, one of them being liver surgery. He was so well- behaved we were getting ice cream to celebrate. He doesn't do well in crowds which is why I chose the drive thru. We live nearby and were going to go home and celebrate his good behavior. If I had caused more of a scene or demanded another employee, he would have been confused and his celebration would have been hampered. He rarely eats sweets as he has metabolic issues and difficulty regulating his glucose levels. My biggest concern is that he also has an immune deficiency and receives a plasma infusion every 2 weeks to give him the antibodies his body can't make or sustain. If he licked his fingers while eating after holding a cup with someone's saliva on it, he's exposed to a slew of germs. He's 7 and most likely going to put his hands in his mouth while eating. He also has cerebral palsy so he's not a "graceful" eater. I just wanted to share my story with you because we generally have a positive experience there. The man who usually runs the drive thru is always cheerful and keeps the line moving(he is an exceptional employee!). The other employees have always been pleasant and we've never had an issue before. This experience was very unpleasant and discouraging as BK is a special treat for my son on doctor days.

The Burger King in gorham nh is closing the dine in area three to four hours early almost every day and only keeping the drive through open. Come 7p.m they close and lock the doors so you can't eat inside and can only use the drive through. The drive through will have a big line so it's still busy but no one can eat in they also will forget things in the order so if you don't check your order before you go then you have to go to the way back of the line and wait all over because they have cars lined up in the drive through and dine in closed. This happens almost every night they close hours early for eating in.

Our coffee was cold, the hash browns were so greasy and gross, the croissants looked like someone ran them over flat. Horrible. The lady at the drive through had our bag hanging out of window while we driving up, never said anything to us. Dropped my change on the ground because she wasn't paying attention. There we're no napkins in bag to even wipe the nasty grease off. I've never seen this much un -professionalism at this place. And wants said it's by the hospital, I was treating my daughter to breakfast after her baby appointment, she's due any day now. So we ended up going to IHOP . And the best part no receipt

Ordered food via drive thru at #2087 at 2626 south monroe street in tallahassee, fl. Had a coupon for "whopper meal for two"... What a mistake. At the window I was instructed to pull up a little bit... And shortly someone will bring out the order. Well, after five minutes... Parked the car in a parking spot. Went to the counter and showed my receipt..."so you are waiting on your order"... Yes I am... Again waiting... Noticed the beverage center was a mess... Cups and lids all over that area. Then noticed the kitchen/cooking area... Gross! Food on the floor... Filthy. Finally, the counter employee slammed the food bags on the counter... It's ready. Food was cold... I hope the microwave killed some germs! Oh, by the way... No customers at the counter... Not busy.

Refund of my rejected order

FACTS:
My order number is LT2684511353
ordering date: Jul 1 2018
Oultlet: Bureger King, PMC B, Bangalore
Contact for refund which was received : [protected]

I have ordered from Burger King and my order got cancelled and the money is yet to be refunded. I even called on the number many times but no one is picking up.

Kindly do the needful at your earliest.

I was in the lobby and witnessed a seem to be manager attack a pregnant girl in the lobby This is not a way to come to a restaurant the pregnant girl and the other person with the black shirt were arguing the pregnant girl seem like she was trying to leave and the manager came from behind the counter and proceed towards the pregnant girl so she went in defense mode

Hello my name is Brandie Brown and I just went to your Burger King Store 06/7/18 @ 1045pm in Baltimore Maryland, on Washington BLVD and I was treated poorly in the drive through by the Cashier, I asked her to give me a second and she said under her breath oh she wants a second wow. Then I proceeded to the window and as I have her my money she never gave me change and I have her a 20$ Bill and I had a whopper meal oinion rings add bacon no tomato no pickle, and it was a medium it came to 9$ and some change but she never gave me my change from the 20$ and closed her drawer and go smart about onion ring sauce in the bag. I called the store a number of 9 times and no one answered as I tried to obtain my change. She never gave me a receipt either. What can be done about my Money because they are not answering or responding.

I am very disappointed in the Minnesota 85th street BK in SIoux Falls SD. My son fell twice as the floors were so greasy (supposedly just mopped- maybe mopped in grease) as it was not water wet just greasy and slippery. I saw workers with gloves touching everything hair, dirty counters and then food, I informed manager. Food was cold- no warmth to it at all- nasty. My daughter found two hair in her french fries. Called the manager - she said they lost some workers and are working to train others, It they can not provide adequate service- should close down until able to run properly- never going back- just nasty.

My wife and myself stopped at Burger King in palm coast Florida at 9:30 p.m. 6/7/18 on State road 100 and were told that they didn't have any chicken sandwiches at all and that all they had was 30 nuggets. After I asked the lady was she serious she laughed and said that we are about to close. I said at 9:30, I thought you guys were 24 hours. This is not the first time that this has happened and it's ridiculous. After a certain hours they only take cash and are so rude about that. Someone seriously needs to check into this store. They literally laughed in me and my wife's face. Unacceptable and we are life long customers. Thank you.. Natasha Guerrero.. If any questions u can reach me at [protected]..

I went to Burger King store #5056 on 05/14/18 and 06/07/18 and ordered the whopper with cheese meal both times and both times received no cheese, however, I was charged for cheese and it even said whopper with cheese on the wrapper. I know it may sound ridiculous but I think a burger without cheese taste like garbage. I went through the drive-thru both times and went back to work only to find no cheese, which of coarse I couldn't go back and have the order fixed because my lunch was over.

I stopped in at burger king because I haven't had it in so long since they shut the 1 we had in town down, and the absolute only thing on my entire order of 2 sandwiches n a fry with a shake that was right was the milkshake! Everything else was wrong and I mean even down to the size of the fry. Completely disappointed I can't eat my meal since I'm allergic to onions and everything was covered in them I will not be returning to this location ever again possibly any others!

Always have trouble w/the survey as they never accept it. It is either too soon or too late. I try after two weeks & it does not work — now tried a couple of weeks later & it still is not accepted. Very erratic with their rules & almost never am able to succeed.
Becasue of this I go to McDonald's more although I really enjoy your burgers better.
What am I doing wrong?

I ordered a twix pie on 6/05/18 at the BK franchise at 744 W Colonial Dr Olrando, Fl 32805 and it was covered in mold. I am currently pregnant so you can imagine how upset I was to see that. Customer Service is usually horrible there so I decided to go straight to the top so this can be seen. Somebody really needs to look into this because there should be no reason why something that is being sold out of your restauraunt be covered in mold.