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Photo Services Complaints | Page 2

GrooveBook / at the very end of ordering and it says it needs more pictures for another book... I don't want another book... I just want to finish my

Tricia Kitchen on Dec 19, 2018

12/19/18 at the very end of my order, it says it needs more pictures for another book. I don't want another book... And it won't let me go forward with the order. It took 16 hours to download 100 pictures. I've been with groovebook long before shutterfly, and I have to say I think you guy...

Portrait Innovations / rude treatment, unprofessional behavior

Sarah Hayden on Dec 18, 2018

I originally had a photo appointment at the Davenport, Iowa studio, on Elmore Ave., on Sunday, Dec. 15 at 6pm, but upon arrival, was told it would be 7pm before we could have photos. It was packed, and staff was backed up and the situation was out of control. I was told I could rescheduled...

CanvasOnSale / sending me the wrong print

Tamara Stocks on Dec 18, 2018

On October 24th I used Groupon to submit an order for a print. I had it sent to a family member's address in the U.S. as it cost way too much to ship to my house in Canada. I just received the print but it turns out it is not the picture I submitted. Not only have I never seen this picture...

Bestcanvas, Inc. / photo blanket

Krystyna Jasper on Dec 15, 2018

I ordered photo blanket on November 30th. On December 2nd I was informed that the blanket was shipped by USPS and I can't track the shipping but it was priority mail ($16.90 just shipping) and should get it in 2-4 days. Today is 12/15. No package. For last 5 days I called the customer service...

Printerpix / photo books

DevF on Dec 14, 2018

We ordered a 100 page photo book via a Groupon voucher and spent two full days getting the photos from our safari holiday all set up on the Printerpix website. The software was intuitive to use and easy to get the effects we wanted. At the end of the process we were asked to pay an extra £16...

JC Penney Company / portrait studio

Anacorrea88 on Dec 12, 2018

I had an appointment to take pictures of my kids at 7:30 pm and the store called me to say that the photographer had a family emergency and that I needed to show up by 6:30. I let him know that I had to pick up my kids from school at 3:30 then get them home to feed them and get them dressed and...

PhotobookAmerica / 4x4 instacards set 2 (47 cards)

Debi143 on Dec 12, 2018

I prepaid for 6 of the instacards set 2 that have 47 cards in them. The first two I opened and started working with have less than 47 one was 44 the other was 34 cards. I used two other sets and they both had 47 like they should have. I have been contacting the chat customer service (who seem...

Portrait Innovations / over charge

logan 212 on Dec 11, 2018

12-11-18 Kathy Brenner [email protected] session #00133 [protected] 0001C Jessica R. assti. Cranberry twp, Pa 16066 We were the first apt of the day.. I had my 2 yr old and 11 yr old grandson was doing xmas photo's. this was our 4th visit to the store.. always walked away with a good...

Gap Studios / $800 gift voucher

Aimscb7 on Dec 1, 2018

Beware at all costs!!! Do not visit this studio if you are presented with a gift voucher!!! I too am subject to this $800 gift voucher scam that Gap Studios is essentially running. After purchasing a car from Kia we were sent a Gap Studios gift voucher to the value of $800. On booking my session... / order id: 5bd3a6486d397307c6af9f45

Nadine Shields on Nov 29, 2018

Good morning, I still have not received my order but it was shipped on10/27/2018. I paid for the entire order, so either refund my money or ship my order to me. Thank you, Nadine A Shields Sent from my Samsung Galaxy, an AT&T LTE smartphone -------- Original message -------- From...

Shutterfly / pictures have not arrived

nicole2104 on Nov 28, 2018

order number [protected]-7000150 I ordered prints and they were shipped on November 23rd. they were in Terrell texas on November 23 then went to morrow Georgia on the same day and arrived back in texas on November 23rd again. they arrived in Carrollton texas on November 26th and are not...

Portrait Innovations / pictures

Eeh on Nov 27, 2018

I came in on Saturday @ the Elmore location. The person who took our pictures was in a rush an the pictures didn't turn out the best we wanted them to be. Know when I asked about if I could get them uploaded on my phone she stated yes I downloaded the app an it said to go to my email an...

Bestcanvas / returning

Kelly Champagne on Nov 26, 2018

Just to get info for the return process was a hassle enough. Waiting a week after each email query I sent. Now I've done everything they asked and still no refund. CALLING them is a joke, stay on hold to get hung up on. Calling again and again and again until I get somewhere with someone...

Portrait Innovations / photos

Jules78 on Nov 26, 2018

Disaster experience at the Wyomissing, PA store. We waited two hours for our appointment which we made on-line. An appointment should take place at the time you make it! And the lead at the store blamed it on corporate for making appointments 10 minutes apart. UNACCEPTABLE. And you leave...

Portrait Innovations / $19.99 special offer with 2 free gifts

lea05 on Nov 21, 2018

What a joke! Today 11/21/18 was NOT a good experience at your Wyomissing store. We had a 10am appointment, when we arrived we waited 1.5 hours to have our photos taken. We were doing family pictures and were only offered 2 backgrounds and they kept pushing the Christmas tree one, witch we...

Portrait Innovations / visitor logs - apts

Bobbie Jo A on Nov 19, 2018

I scheduled an appt there on 11/18/18 to have my 3 year old daughters picture taken for her upcoming 4th Birthday for 5:20pm. When I got there I was told there was 2 family's ahead of me and it wouldn't be long. After sitting there for over an hour and a half of waiting while they took...

The Blue Rooms / scam

Jewelsmith on Nov 17, 2018

On 28th August 2018 I took my daughter for a photo shoot at The Old Street Studio who are used by a Company called The Blue Rooms Photographic Studio. This company kept popping up on my Facebook page and I thought I could give my daughter a treat for doing well in her exams. I sent a...

CanvasOnSale / 40x60 plush photo blanket

Yoursuggestion on Nov 16, 2018

The groupon for canvas on sale is expiring. I am not able to get the redemption code to work. Please help. I've called mon, tues, wednessay and today twice. This is the 2nd email. I have tried to contact groupon but groupon customer service said I have to contact canvas on sale Customer...

Tagged / photo warnings

Norma Lincoln on Nov 12, 2018

TaggedI have been getting warnings from tagged for photos I put in someones comments. other people can put up nudity but theirs are allowed to stay. I don't think that is fair. I have been with tagged for 3 years, and never had any issues until now. I love being here. I have put on here 2...

Portrait Innovations / holiday portraits 11/11/18 cary nc

lisak67 on Nov 11, 2018

I scheduled holiday portraits for my sons. I confirmed on the phone I wanted holiday portraits. When I arrived tonight I discussed in detail with our photographer what we wanted and he had no issues. A second employee stepped in and took over refusing to listen to what I wanted. Told me...