The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Photo Services Complaints | Page 5

Portrait Innovations / photos/customer service

Nadine Lemene on Jul 9, 2018

I visited the Sanford location on Saturday 7/7/18. We were taking pictures for our 1 yr old. The service was horrible, and our photographer was absolutely horrible. She was so disengaged and we did have not 1 picture out of over 40 poses. We drove over 45 minutes and these were especially...

David Watersun Photography / neither product nor refund received

KennedysWinnipeg on Jul 9, 2018

March 19, 2017: Payment of $100USD sent via PayPal for "Napili Bay Sunset Image" after email exchange confirming image selection and price. In reply email of March 19, Mr Watersun stated image would be sent on or about March 22, 2017. Nothing received. July 27, 2017: Emailed him again...

Gap Studios / bella vista store

LaraZ on Jul 7, 2018

After seeing these complaints I was reluctant to attend my session, but as I'd already gone to the effort of booking it I decided to go and make my own mind up. I am honestly so glad I did because the ladies who run the place are so welcoming and friendly, made me feel instantly relaxed...

Walmart Stores / photo dept

spud7 on Jul 5, 2018

I went to pick up my photos at Flower Mound, TX, Wal-Mart. There was a sign that said Lane Closed at the desk, but a young man was obviously in the photo processing room. (lights were on and the door was open). A young cashier in the returns department said, called out to me and said she'd get...

Portrait Innovations / printer down/no same day photos

Kieanna Alderson on Jun 28, 2018

On Sunday, June 17, 2018, fathers day, my siblings and I took my father to Portrait Innovations in Brookfield, WI for a surprise family photo shoot for the holiday. The evening before our session, I did receive a phone call informing me that the print machine broke the day before and that...

Lifetouch / photos not received

Jeidsversion on Jun 22, 2018

I ordered my grad photos in April, it is now the month of June and I still do not have them. When I asked the agent what happened, there was no answer. They said there is no other solution but to reprint my photos. This is not the service I was expecting. I paid a bunch of money for thi...

Lifetouch / baseball photograph

Pankaj Tailor on Jun 18, 2018

My Son is in NWLL base ball league in Calgary Northwest Canada. WE paid for the 8 Traders card and for 2 Megnates on 5 May 2018 . We wanted it for his birthday in June. we are still waiting and when tried to talk to representative she ( Savi) was rude and condescending. She said it was sent...

Shutterfly / delivery of special occasion photo book

Mothra1 on Jun 16, 2018

I spent days and days designing a photo book for Father's Day. The books were offered for a Father's Day promotion. I submitted my order once I checked that the merchandise would arrive on time. It showed that it would, so I placed my order. I checked over the 2 week production time and it...

Shoppers Drug Mart / photo booth

Benjamin Donald Smyth on Jun 15, 2018

I plugged my phone into the photo booth and it started acting strange. It wouldn't recognize that I was attached to the usb properly and is now having trouble charging. There was obviously an issue with the booth that has affected my phone as this was not a problem this morning and I had...

CVS / Kodak Kiosk / kodak kiosk

Shelley Lange-Hemenway on Jun 12, 2018

I went to transfer my photos from my phone to a flash drive since they have the handy dandy hook up for the phone. I had a lot of photos, 3685, so I knew this would take a while. Halfway through the download, the phone became unhooked. Sigh. Ok, so I start over and finally all the photo...

Photobucket / plus 50 account

Tricia McGrath on Jun 10, 2018

I am a long long time customer with a monthly subscription plan who's account is suddenly restricted because it told me i needed to upgrade. i figured maybe plans changed, no biggie ill select appropriate one then continue on my my mission. Today is my best friend's wake and before i go to...

Lifetouch / spring pictures - poor customer service and supervisor

TeresaLynnC on Jun 6, 2018

For a few years, I have ordered my grandson's school pictures and year book through Lifetouch website. My grandson's parents were unable to order so I took on the responsibility. For the entire time that I have ordered the pictures and year book, I have received the product that I paid...

PicMonkey / photo editing

DonnaR on Jun 4, 2018

I have just discovered PicMonkey has been withdrawing money each month from my account. I dont recall ever signing up for this website and I certainly do not add my card details even for trials of websites. I dont know how they got my details, but I would like my money back and know who...

GrooveBook / billing

Melissa Slater-Yendra on Jun 1, 2018

I have sent an email several times to cancel my membership and it stops for a few months and then it is taken out of my acct again... I have not received a book in a year and I keep getting charged after I have cancelled it several times!!! I want a refund and I want it cancelled for good...

Costco Wholesale Corporation / upcoming new spokane store

Vicky Pyles on May 29, 2018

We have shopped at the Costco Division street store since it opened in 1992. Over the years I have spent alot in the photo dept. & was recently told that when the new store will open in July there will NOT be a photo dept. - I cant imagine why you would be taking this service away from u...

iStockPhoto / violation of istock policies and common intellectual policies

Denuwan Udahawatte on May 27, 2018

Hi; This mail is regarding the violation of iStock policies and Common Intellectual policies as well. I am a Communication Designer and a Photographer who graduated from University of Moratuwa Sri Lanka. According to the academic structure of the degree we have to follow photography...

CVS Pharmacy / CVS Health / photo department

Swatson2247 on May 23, 2018

It's a shame that I can't go there and print out pictures in private. The whole fricken store can see all my photos as my back is facing them and my pictures are on display for the whole world to see.. Not only that but the screen is big that even if I try to hide them with my hand you...

Lifetouch / graduation photo

Cat Bailey Schmidt on May 21, 2018

My son, Nicholas Schmidt is in his senior year at East Rutherford High School in Forest City (or Bostic), NC. They had photos taken a few weeks ago and we received them today. Very dissatisfied. He was very disappointed because at first he was just sitting there slumped over staring at the...

Portrait Innovations / computer problems and the amount of time it took - plus having to make a trip back to get cd and then pictures were not cropped

Constance Brauch on May 21, 2018

Hi: Yesterday I had an appointment at the Fairview Heights Il location. They were having REAL Computer Issues! It was insane the amount of time it took to be able to view pictures. No One Else was even in there - so it's not that their computers were just overloaded. I went back to get my...

Light In The Box / unauthorized credit card charges

wodbuc on May 21, 2018

I do not know this person that made this purchase with my paypal account. The details of this transaction: Date of purchase: 20 May 2018 Transaction ID: 35W12442BP028321M Invoice ID: [protected] Purchase Amount: $34.23 USD Mastercard ending in x-6539 Please, I request you act...