Caledonian Travel review: The standard of the grand hotel scarborough

We have just returned from the Grand Scarborough, we were allocated room 340, when we opened the door the room stank of smoke and the bathroom light was not working plus were requested a sea view room, we were facing another hotel, went to reception told me that they were busy and come back later on the way back to the room we spoke to the manager and his the deals with Caledonian was attracting wrong type of clientele who have no respect for Hotels standards someone will be up immediately to fix bathroom light?, We went for a walk, 2 hours larger we returned to the room (no light), so I manager to see the manageres and she said that the hotel was full and no change of room was available and someone would be up immediately to fix the bathroom light (ha ha) all weekend we had no bathroom light and the door had no night lock so we had to the ironing board up the door for safety.
THE FOOD
What can I say that it was the most unpalatable
that we have ever had.
1. Everything was cheap and nasty
2. The Bread was stale
3. The sausage was awful tasteless chewy
4. The scrambled egg was in water
5. The deserts were still frozen
6. The plates were dirty
7. The cutlery was for children it is tiny
8. The gravy was so thin I had to say to the chef and he just shrugs his shoulders
I could go on about all the things that are so bad about the restaurants.
Entertainment doesn't start until 9.45, before the entertainment the BINGO £38.00 for two, the pay out was a rip off.
We stayed Caledonian many times and this is the first time that we find that we must complain for Caledonian to investigate and address the poor standards for future travellers.
Yours
Mr and Mrs Knox
Ref:T546899
Hotel ref : 5321Z 189